
Advertise on podcast: AI Agents Podcast
Rating
5from
This podcast has
122 episodes
Language
EnglishPublisher
AI Agents PodcastExplicit
No
Date created
2024/12/03
Latest episode
2026/02/04
Average duration
47 min.
Release period
5 days
Description
Welcome to AI Agents, Jotform’s official podcast about all things AI Agents related, hosted by Aytekin Tank and Demetri Panici. Tune in as we discuss the current state of AI Agents, its future, developments in the AI form industry, and more. We’ll also be joined by a variety of guests and industry experts to discuss their unique positioning in the world of AI. Subscribe or follow to stay updated on new episodes!
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Check latest episodes from AI Agents Podcast podcast
Building AI Research Agents with Kevin White (ScrunchAI) | EP122
2026/02/04
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, host Demetri Panici speaks with Kevin White, Head of Marketing at Scrunch, about how artificial intelligence is transforming SEO, brand visibility, and digital marketing strategies.
As AI platforms like ChatGPT, Perplexity, Gemini, and other large language models rapidly change how users discover products and services, marketers are facing a major shift.
Traditional SEO strategies are evolving into something much broader — where brands must now optimize not just for search engines, but also for AI-driven discovery platforms.
Kevin shares insights into how companies can benchmark their brand visibility across AI tools, monitor AI crawler activity, and optimize websites to ensure accurate representation within AI-generated responses.
The discussion dives deep into the concept of zero-click search, where users get answers directly from AI without visiting websites, and how businesses can still drive conversions despite declining traditional traffic metrics.
The conversation also explores Scrunch’s Agent Experience Platform, which helps companies detect AI bot traffic, optimize site structure for AI crawlers using structured formats like markdown and JSON, and create separate optimized experiences for both human visitors and AI agents.
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⏰ TIMESTAMPS:
00:00 – Marketing in the Age of AI
01:04 – Kevin White’s Marketing & AI Background
03:06 – Joining Scrunch & AI Marketing Opportunities
05:12 – Why Measuring AI Visibility Matters
07:55 – Zero-Click Search & AI Brand Analytics
09:05 – Optimizing Websites for AI Crawlers
10:25 – Agent Experience Platforms Explained
12:55 – How AI Bots Crawl and Interpret Websites
15:17 – Identifying AI Bot Traffic & Analytics
17:04 – Scrunch Customer Workflow & Marketing Maturity Model
19:13 – Target Customers & Market Adoption
21:02 – Real Business Results & Conversion Improvements
23:00 – Higher Conversion Rates from AI Discovery
25:05 – AI Tools Supporting Small & Medium Businesses
29:32 – AI Commerce & Future Content Monetization
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Social AI Agents with David Petrou Continua AI CEO | EP121
2026/01/29
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, host Demetri Panici sits down with David Petrou, founder and CEO of Continua AI, to discuss the evolution of AI agents, multimodal models, and social AI.
They explore how agentic systems are reshaping collaboration, productivity, and human connection, sharing insights from real-world experience building AI products and lessons learned from past innovations.
David shares his journey from Google, where he spent nearly two decades working on AI and machine learning, to founding Continua AI, a company focused on creating AI agents that actively participate in group conversations, nudging people to connect and collaborate more effectively.
They discuss the nuances of AI development, from early experiences with machine learning and language models to the latest breakthroughs in reasoning, tool usage, and zero-shot learning.
David and Demetri also cover technical insights, including AI hallucinations, token efficiency, latency, cost optimization, and on-device processing, providing listeners with a clear understanding of the opportunities and challenges in building intelligent systems today.
This episode is a must-watch for anyone interested in the future of AI, productivity, and social intelligence—whether you're a developer, entrepreneur, or AI enthusiast—and how cutting-edge AI can elevate both personal and organizational performance.
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⏰ TIMESTAMPS:
00:00 – Proactive AI agents and Slack integrations
03:18 – Introduction to the AI Agents Podcast
05:15 – David Petri’s background and journey into AI
09:37 – Machine learning, humility, and agentic intelligence
14:06 – Why early AI ideas failed and lessons from Google Glass
18:36 – Multimodal AI and real-world use cases
23:03 – Hallucinations, tokens, and how LLMs actually work
27:03 – Cost, latency, and the rise of on-device AI
31:20 – Designing social AI for group conversations
36:48 – Product vision: AI that enhances human connection
41:55 – The future of agentic AI and collaboration
47:32 – Final thoughts on innovation and timing
52:11 – Episode wrap-up and closing remarks
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Scaling Revenue Teams with AI-Driven GTM Data – Jason Ambrose (People.ai) | EP120
2026/01/27
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, we sit down with Jason Ambrose, CEO of People.ai, to explore how AI is transforming revenue operations and scaling go-to-market (GTM) teams.
Jason shares how People.ai uses AI-driven data to automate administrative tasks, uncover actionable insights, and enable sales teams to focus on building customer relationships and closing deals.
He dives into the critical role of AI in optimizing CRM workflows, forecasting with better accuracy, and surfacing context-rich answers to drive strategic decisions.
We also discuss key trends in AI adoption across traditional and tech-forward enterprises, the importance of embedding AI into sales motions without disrupting workflow, and how emerging AI agent frameworks like Multi-Agent Collaboration Protocol (MCP) are unlocking intelligent automation at scale.
Whether you're in RevOps, sales leadership, or exploring AI-powered tools to boost productivity, this episode is packed with practical insights for leveraging AI in your GTM strategy.
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⏰ TIMESTAMPS:
0:33 - Meet The Host And Guest
1:34 - Jason’s Journey Into AI
2:38 - What Is RevTech Explained
5:03 - Joining People AI And Mission
7:01 - How People AI Works
9:05 - Traditional Vs Tech Companies In AI
11:01 - People AI’s Core Differentiators
15:01 - Future Of AI In Sales
20:02 - Product Evolution And MCP Unlock
31:09 - Real Use Cases With Agents And AI
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AI Agent Relationship Secrets Revealed by Sundar Subramanian Zyter TruCare CEO | EP119
2026/01/23
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, Demetri Panici sits down with Sundar Subramanian, CEO of Zyter TruCare, to discuss how AI is transforming healthcare workflows.
Sundar shares insights from his work leading AI innovation and building multi-agent systems like SymfonY, which are revolutionizing the way clinicians and healthcare organizations operate.
Healthcare is complex, and administrative tasks often take clinicians away from patient care.
In this conversation, Sundar explains how AI agents are being deployed to streamline workflows, reduce administrative burden, and improve patient outcomes.
From triage documentation to prior authorizations, AI is helping clinicians focus on what truly matters—delivering high-quality, human-centered care.
Sundar also dives into the ethical and practical considerations when implementing AI in healthcare. He shares lessons from building AI systems that are not just technologically advanced, but also trusted, human-centric, and scalable.
Whether you are a healthcare professional, technology enthusiast, or an AI researcher, this episode provides valuable insights into the future of AI-human collaboration in healthcare.
Sundar’s experiences highlight the importance of integrating AI thoughtfully into workflows to maximize both efficiency and human impact.
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⏰ TIMESTAMPS:
0:00 – Intro: Exploring AI in healthcare workflows.
2:00 – Sundar shares his journey into AI.
8:00 – Lessons learned from past technology transformations.
14:00 – How Zider is using AI to improve healthcare processes.
20:00 – Streamlining prior authorizations & utilization management.
27:00 – Giving clinicians time back and improving patient care.
33:00 – Building effective human-AI teams in healthcare.
38:00 – Adoption challenges & compliance considerations.
40:00 – Ensuring AI ethics and building trust.
41:00 – Predictions for the future of AI in healthcare.
41:30 – Key takeaways for listeners.
42:00 – Conclusion & wrap-up.
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AI Agents Transforming Cybersecurity with Ian Amit (Gomboc.ai) | EP118
2026/01/19
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, we speak with Ian Amit, co-founder and CEO of Gomboc.ai, about how AI agents are revolutionizing cybersecurity and infrastructure management.
Drawing on his extensive background as both an attacker and defender in the cybersecurity space, Ian discusses how deterministic AI can identify and fix vulnerabilities in cloud environments, optimize performance, and reduce engineering toil at the source—right within the development environment.
Ian explains how Gomboc.ai shifts the focus from merely identifying problems to actually fixing them in real-time, embedded within the coding process.
We also explore why generative AI often falls short in secure engineering applications and how Gomboc’s deterministic approach brings speed, accuracy, and trust to software development.
Whether you're a DevOps professional, security engineer, or tech leader, this episode offers key insights into the future of AI-powered development and cybersecurity.
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⏰ TIMESTAMPS:
0:00 - Expanding Fixes Beyond Security
1:03 - Introducing Ian Amit and Gombok AI
2:00 - How Cybersecurity Led to AI Innovation
5:51 - Problem Solving Through AI in Security
10:02 - Early Motivation Behind Gombok AI
16:01 - Shifting Left in Code Fixing
21:00 - Fixing Code Problems at the Source
28:49 - Problems With AI-Generated Code
33:08 - Real-World Use Cases in Cloud Security
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Claude Cowork is INSANE (Try These Use Cases Out) | EP117
2026/01/16
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
Claude Cowork is transforming the way we interact with AI in our daily workflows.
In this episode, Demetri Panici and Aytekin Tank explore this groundbreaking new tool from Anthropic, showcasing powerful real-world use cases where Claude Cowork goes beyond basic chat capabilities to actually execute tasks on your desktop.
From organizing files to building presentations, automating browser actions, and generating PDF reports, Claude Cowork functions as a true digital assistant, helping users with productivity-enhancing automation without needing to write code.
The hosts break down how Claude Cowork leverages access to your computer and browser to perform intelligent tasks with context awareness and user permissions.
Whether it's streamlining client meeting recaps, building forms with integrations like Jotform, or cleaning up cluttered folders, this AI agent offers an unparalleled level of autonomy and precision.
Tune in to learn how you can start using Claude Cowork to turn ideas into action and boost your daily efficiency with minimal input.
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⏰ TIMESTAMPS:
0:00 - How Claude Cowork Was Created
1:05 - Introducing Claude Cowork AI Agent
2:20 - Use Cases and Early Impressions
5:01 - Full Access to Files and Browser
7:02 - From Chatbot to Execution Agent
11:01 - Real-Time Folder Organization Demo
17:00 - Claude Cowork’s Planning Capabilities
21:00 - Jotform Integration via MCP Connector
26:00 - Creating Client Meeting Reports
31:00 - Chrome Extension and Web Automation
40:00 - Claude Controls Another AI Session
47:30 - Final Thoughts and Productivity Potential
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AI's Future Unlocked — Peter Grimvall, Ekona AI CEO | EP116
2026/01/13
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, we sit down with Peter Grimvall, co-founder and CEO of Ekona AI, to explore how AI is reshaping operations in highly regulated industries like pharma, finance, and supply chain.
Peter shares his journey from leading AI initiatives at IKEA to building a lean, AI-first company that simplifies complex business processes using GenAI and machine learning.
Hear how Ekona leverages advanced AI models to automate tasks like compliance review, sales forecasting, and agentic workflow orchestration—cutting months of labor down to days.
We also dig into practical insights on the evolving capabilities of AI, from building multi-agent solutions to deploying secure, offline AI tools for sensitive industries.
Peter offers a grounded take on AI’s real impact on jobs, innovation, and operational agility, making this episode a must-listen for anyone looking to future-proof their organization with smart, scalable AI solutions.
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⏰ TIMESTAMPS:
0:00 - AI Industry Shifts and Model Trends
1:00 - Guest Introduction and Econa’s Origin Story
6:58 - Running a Lean, AI-First Company
12:15 - Key Use Cases in Pharma and Supply Chain
20:27 - Building and Managing Multi-Agent Systems
27:00 - Evolution of AI Models and Real-World Impact
33:00 - The Truth About AI and Job Displacement
38:01 - Most Misunderstood Business Use of AI
41:04 - Practical Ways Companies Can Implement AI
45:42 - Favorite AI Tools and Real-World Applications
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Building AI Ads with Ray Jang (Atria) | EP115
2026/01/08
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
AI isn’t just changing how we work — it’s redefining who truly belongs in their craft.
In this episode of the AI Agents Podcast, host Demetri Panici sits down with Ray Jang, Founder & CEO of Atria, to discuss how AI is reshaping creative work, careers, and the future of modern advertising.
From Ray’s journey leaving TikTok to surviving a near-death startup pivot, to building a creative intelligence platform used by brands and agencies alike, this conversation dives deep into:
➡️ How AI is lowering the floor but raising the ceiling
➡️ Why the “middle” of many careers is disappearing
➡️ The future of creative work, advertising, and AI agents
➡️ What it really takes to build and adapt in an AI-first world
Whether you’re a founder, marketer, creative, or builder, this episode will challenge how you think about skills, leverage, and long-term relevance.
👉 Are you mastering your craft — or just getting by?
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⏰ TIMESTAMPS:
00:00 – AI as a “Binary Filter” for Careers
02:10 – Intro: Meet the Host & Podcast Overview
03:15 – Welcoming Ray Jen, Founder & CEO of Atria
05:40 – Ray’s Background & Time at TikTok
08:45 – The First Startup Idea & Why It Failed
12:30 – The Painful Pivot With 3 Months of Runway
16:40 – Finding Product-Market Fit Under Pressure
21:55 – How Atria Was Born
25:30 – What Creative Intelligence Really Means
30:10 – How Brands & Agencies Use Atria Today
34:45 – Scaling Ads Without Scaling Teams
39:20 – AI, Creativity & Job Displacement
44:10 – Lowering the Floor, Raising the Ceiling
48:55 – Why AI Empowers True Creators
52:10 – Ray’s Long-Term Vision for Atria
54:00 – Final Thoughts & Where to Find Ray
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Building AI Risk Mitigation with Ina Jelic Enough CEO | EP114
2025/12/29
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
What happens when AI leaves the lab and enters real life?
In this episode of the AI Agents Podcast, host Demetri Panici sits down with Ina Jelic, Founder & CEO of Enough, to explore how AI can be used to solve one of the most critical and human problems: personal safety.
Ina shares a powerful personal story that led her into building an AI-powered wearable — a mini AI bodyguard — designed to detect threats autonomously using multimodal AI, including audio and video analysis.
From real-time danger detection to evidence collection and intelligent escalation, this conversation dives deep into how AI can replace human limitations in high-stress situations.
You’ll hear how AI agents reason in real time, why edge AI matters for safety-critical products, and what it really takes to bring AI + hardware into the real world.
This episode also explores the emotional, ethical, and technical challenges of deploying AI systems that people rely on when it matters most.
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⏰ TIMESTAMPS
00:00 – Why AI going live is both exciting and scary
00:48 – Meeting Ina, Founder & CEO of Enough
02:37 – A real-life attack and the reality of personal safety
05:46 – Introducing the AI-powered wearable bodyguard
08:59 – Audio threat detection and keyword analysis
10:42 – Video analysis, object detection, and behavior patterns
13:17 – Why AI must act without user input
14:01 – From idea to R&D: building the product
16:16 – Why evidence matters psychologically
18:21 – How AI became the true core of the product
19:52 – AI in police systems and manual processes
21:14 – How AI evolution changed the product architecture
23:38 – Edge AI and real-time decision making
25:00 – What edge AI actually means
28:31 – How it feels to finally bring AI into the real world
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Building the Future of AI Recruiting with Jeff Fish Intelo Founder | EP113
2025/12/25
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
Discover how AI agents are transforming retail merchandising and planning with Jeff Fish, Co-Founder & Co-CEO of Intelo AI, on the AI Agents Podcast.
Jeff shares insights from his 20+ years in enterprise tech, including leading Salesforce China, and explains why purpose-built, vertical AI agents deliver better results than generic platforms.
The discussion covers real retail challenges like spreadsheet overload, inventory misalignment, and planning complexity—and how AI agents help merchandisers focus on strategy instead of repetitive tasks.
The episode also explores Intelo AI’s $2M funding round, the “foot wide, mile deep” approach to building multi-agent platforms, and why AI is designed to augment human expertise rather than replace jobs.
A must-watch for retail leaders, founders, and anyone curious about how AI is driving measurable ROI in traditional industries.
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⏰ TIMESTAMPS
00:00 – Introduction & Jeff’s Background
02:15 – Starting Intelo AI & Building AI in China
05:45 – Co-Founder Partnership Dynamics
11:45 – Merchandising Challenges & Spreadsheet Overload
18:30 – Will AI Replace Jobs?
28:00 – AI Bubble & Valuation Debate
35:30 – Hiring for AI Literacy
43:00 – Multi-Model & Agent Integration Strategy
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How AI Transforms Healthcare Follow Ups with RJ Burnham | EP112
2025/12/23
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, we explore how artificial intelligence is revolutionizing healthcare follow-ups with RJ Burnham, CEO of Consig.
RJ shares his mission to eliminate inefficient manual outreach workflows by embedding AI-driven voice technology directly into existing healthcare systems.
By automating the initial stages of patient communication—such as post-discharge check-ins and follow-up calls—Consig is helping providers drastically improve operational efficiency and patient outcomes without adding more tools to already overloaded staff.
RJ dives into real-world scenarios where AI-generated conversations have led to meaningful impacts, from reducing hospital readmissions to increasing staff retention.
With a firm focus on compliance, data integration, and supporting—not replacing—healthcare workers, RJ reveals how AI can scale care and build better patient-provider relationships.
Whether you’re in healthcare tech or just curious about the future of digital care, this episode highlights the powerful role AI can play in reshaping communication in one of the world’s most vital industries.
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⏰ TIMESTAMPS:
0:00 - Reimagining Healthcare Workflows
0:54 - Meet RJ Burnham From Consig
3:03 - Fixing Communication In Healthcare
5:00 - Real-Life Scenarios In Patient Follow-Up
7:00 - Automating Nurse-Patient Phone Calls
12:02 - Navigating Complex Healthcare Systems
17:00 - The Future Of Healthcare Communication
23:02 - Real World Impact And Case Studies
28:00 - Compliance Challenges In AI Healthcare
36:00 - Scaling Human Care With AI
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Revolutionizing Industrial AI with James Zhan, RangerRFX | EP111
2025/12/19
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
Discover how artificial intelligence is transforming the backbone of global industry in this episode of AI Agents.
Host Demetri Panici sits down with James Zhan, founder and CEO of RangerRFX, to explore how AI agents are streamlining tender management and revolutionizing how industrial companies win billion-dollar contracts.
James shares his personal journey from industrial engineer to tech founder and the real pain points that inspired Ranger's mission to modernize and optimize legacy systems.
From computer vision reading decades-old engineering drawings to multi-agent collaboration boosting sales cycles by up to 30%, this conversation is a deep dive into the future of heavy industry powered by AI.
Whether you're in manufacturing, engineering, or just curious about where applied AI is making tangible impact, this episode reveals the tools, strategies, and cultural shifts redefining industrial innovation.
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⏰ TIMESTAMPS:
(0:00) - The Future Of Engineering Careers
(1:02) - Meet James Jen Of Ranger AI
(3:48) - Solving Tendering With AI
(7:01) - What Makes Ranger AI Agentic
(10:17) - Cutting Proposal Time By 30 Percent
(13:00) - Industrial Knowledge Work Is Undervalued
(17:00) - Adoption Challenges In Legacy Industries
(21:00) - AI Agent Use Cases In Industry
(27:00) - Transforming Engineering Drawings With AI
(32:57) - Limiting AI Prompts For Usability
(38:00) - How AI Replaces Busy Work
(41:00) - Why Industrial Automation Won’t Replace All Jobs
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AI Powered Recruitment Transformation With Sneh Lata RChilli | EP110
2025/12/17
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
Discover how AI is revolutionizing talent acquisition in this episode of the AI Agents Podcast featuring Sneh Lata, Director of Product at RChilli.
She shares her journey from business analyst to product leader and delves into how RChilli is using generative AI agents to streamline recruitment processes within enterprise platforms like Oracle, SAP, and Salesforce. Learn how AI can clean, structure, and enrich talent data while reducing bias and accelerating hiring decisions.
Explore how RChilli’s modular suite—Recruitment AI, Data Hygiene, Unbiased Hiring, and Recruitment Hub—is transforming human capital management with actionable, standardized insights.
Sneh also reveals how their AI agents work within existing workflows to enhance candidate data dynamically, while maintaining a human-centric approach rooted in ethical and responsible AI practices.
Whether you're in HR tech or simply AI-curious, this episode offers a pragmatic look at real-world AI integration.
Connect with Sneh Lata:
LinkedIn: https://www.linkedin.com/in/sneh2575/
Email: [email protected]
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⏰ TIMESTAMPS:
0:00 - What Is Artificial Intelligence
1:03 - Guest Introduction And Background
2:26 - Journey Into AI And HR Tech
8:06 - Reinventing Recruitment With AI
13:06 - Breaking Down Archely’s Modules
20:00 - Inside The Talent Data Refresh Agent
25:02 - Building Responsible And Inclusive AI
33:05 - The Future Of AI Agents In Workflows
40:52 - Human And AI Collaboration Outlook
45:05 - Personal AI Tools And Best Practices
47:00 - Final Thoughts And Where To Learn More
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Building Autonomous AI Agents with Omkar Pandharkame Chief Strategy Officer at Supervity | EP109
2025/12/15
Subscribe to AI Agents Podcast Channel on YouTube: https://link.jotform.com/subscribe-to-podcast
In this episode of the AI Agents Podcast, hosted by Dmitri Panici and featuring Omkar Pandharkame, Chief Strategy Officer at Supervity, we dive deep into the future of AI employees and how AI agents are reshaping work.
From democratizing AI for everyone to creating conversational AI employees that automate repetitive tasks, this episode is a must-watch for business leaders, AI enthusiasts, and anyone curious about the next wave of AI productivity tools.
Supervity is pioneering the AI employee revolution by making it easy for anyone — from a 10-year-old to enterprise leaders — to build, deploy, and manage AI agents in their workflows.
Discover how AI can handle accounts payable, recruitment, and other critical business processes while keeping humans in command, not just in the loop.
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⏰ TIMESTAMPS:
0:00 – Introduction: Dmitri Panici welcomes Omkar Pandharkame from Supervity
2:10 – Omkar shares his journey: from organizational psychologist to AI strategy leader
5:30 – The vision of Supervity: democratizing AI agents for everyone
8:45 – AI employees vs. traditional SaaS tools: making AI conversational and business-friendly
12:15 – Real-world use cases: Accounts Payable AI employee
15:00 – AI in recruitment: The Super Recruiter for end-to-end hiring automation
18:30 – Removing SaaS baggage: Conversational workflows and Whisper Flow integration
22:00 – Competitors and market positioning: NA10, Crew AI, Gumloop, and others
25:30 – The power of AI orchestration: Operator agents vs. Orchestrator agents
28:45 – AI command center: Managing AI employees effectively
32:00 – Job growth, automation, and repurposing human work
35:30 – Insights on human in command vs. human in the loop
38:00 – Exciting product launches: Supernova V3 AI agent platform, Accounts Payable AI employee, Super
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Jotform Salesforce AI Agents are Amazing! And Some Other Agents | EP108
2025/12/08
Subscribe to AI Agents Podcast Channel: https://link.jotform.com/subscribe-to-podcast
Salesforce is one of the biggest CRM platforms in the world — used by millions of teams, enterprise organizations, and global brands to manage customers, track leads, run support teams, and automate operations.
But with AI entering the picture, the way companies manage customer workflows is changing forever.
In this episode of the AI Agents Podcast, host Demetri Panici and Aytekin Tank deep-dive into Salesforce AI Agents, Agentforce, and how Jotform’s AI Agents compare in capability, pricing, and real-world use cases.
This episode includes a full walkthrough demo, conversation analysis, behind-the-scenes improvements using AI-powered support, and a look at other tools like Sunbird, Piper, and more.
If you’re a business owner, SaaS founder, operations manager, CRM admin, or anyone interested in how AI agents can transform your workflows — this episode is for you.
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⏰ TIMESTAMPS:
00:00 – Intro: AI Agents + Salesforce Overview
01:14 – Why Salesforce is HUGE for Customer Management
02:32 – Podcast Introduction (Demetri & Aytekin)
04:25 – What This Episode Covers (Salesforce AI Agents + Demo)
06:40 – Why Reviews Matter at the Start of the Episode
08:10 – Salesforce Conference Recap
09:44 – How Jotform Showcased Its Salesforce AI Agent
11:15 – What Makes Salesforce a Big AI Player
12:48 – The Rise of Agentforce (Salesforce’s AI Agent System)
15:32 – Matthew McConaughey Agentforce Ads (Funny Commentary)
17:10 – How Agentforce Works (Reasoning + Context + Actions)
19:05 – Agentforce vs Traditional Chatbots
21:40 – Why Enterprise Companies Use Salesforce AI
23:58 – Agentforce Pricing: $2 per conversation breakdown
25:44 – Comparing Jotform AI Agent Pricing (SMB Focus)
28:30 – Pay-Per-Usage Pros & Cons
29:55 – Why Small Businesses Need Affordable AI Agents
32:10 – Deep Dive: What Salesforce Actually Does
34:00 – Jotform Integration: AI + CRM Sync
36:15 – Improving AI Agents Through Real Support Conversations
38:04 – How Jotform Jumped from 25% → 75% Resolution Rate
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Podcast reviews
Read AI Agents Podcast podcast reviews
gilcaste 2025/09/29
Refreshing views on AI agents
Demetri does a great job shining a light on the people actually building the future of AI agents. So many of these builders are anonymous. This show g...
TechGuru_NG 2025/01/03
Insightful and Engaging
I really enjoy listening to Aytekin and Demetri speak on their experience and knowledge when it comes to AI and technology. They are able to really ea...
Dcski92 2024/12/31
Engaging and Insightful AI Content
The “AI Agents Podcast” delivers concise, thought-provoking discussions on AI trends and applications. Perfect for anyone curious about the future of ...
Demetri Panici 2024/12/16
Innovative and Exciting
Aytekin is the best and has taught me so much! Love the vibes on the podcast so far!
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