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The HR Impact Show

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This podcast has
23 episodes
Language
English
Publisher
EngageRocket
Explicit
No
Date created
2025/01/09
Latest episode
2026/01/08
Average duration
38 min.
Release period
21 days

Description

Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia.

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Check latest episodes from The HR Impact Show podcast


Reimagining HR as Business Driver with Purpose and People: Li Lian Tan (CHRO at Mediacorp)
2026/01/08
Lilian Tan is the Chief Human Resources Officer at Mediacorp, where she leads the organisation’s people strategy, culture transformation, and workforce development across Singapore’s largest national media network.She is a seasoned HR leader with over 20 years of experience across industries including real estate, aviation, technology, telecommunications, and professional services. Lilian began her career at Singapore Telecommunications and went on to hold senior leadership roles at KPMG Consulting, BearingPoint, SATS Ltd., and City Developments Limited. Prior to joining Mediacorp, she founded Mustard Seed Consulting Group, advising organisations on human capital transformation. She is also a Tripartite Mediation Advisor and sits on The Salvation Army’s National Advisory Board. Li Lian Tan, CHRO of Mediacorp, shares her journey on how HR can transition from a cost centre to a strategic business driver, the significance of a people-first and purpose-driven culture, and the nuances of building connection and trust within diverse teams. The conversation delves into how Mediacorp approaches flexibility as a strategic enabler, transforming workplace dynamics post-pandemic. Key trends such as digital convergence, AI integration, and workforce adaptability are at the forefront of Li Lian's agenda as she prepares Mediacorp's workforce for future challenges. Chapters 00:00 Introduction 01:14 Welcome to the HR Impact Show 02:14 Li Lian Tan's Journey into HR 03:10 Transforming HR into a Profit Centre at SATS 06:44 Building a People-First Culture 12:27 Flexibility as a Business Strategy 14:40 Connecting at Scale in Mediacorp 18:17 Future Trends in the Media Industry 19:52 Career Forward: Empowering Career Transitions 21:53 The Ideal Workplace of the Future 23:28 Rapid Fire Questions with Li Lian Tan 25:24 Conclusion and Farewell Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/reimagining-hr-as-business-driver-with-purpose-and-people-li-lian-tan Connect with Li Lian Tan: linkedin.com/in/li-lian-tan-ihrp-mp-35475458 Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Inside Org Design: What Leaders Get Wrong and How to Fix It: Iwan de Leeuw, Global Organisation Design Leader, ABB
2025/12/16
Iwan de Leeuw is the Global Organisation Design Leader at ABB, where he leads enterprise-wide strategies to optimise structures, capabilities, and performance. With over 2 decades of international HR experience, he has held senior roles across GE, Techcombank, and Toll Group, specialising in organisation design, talent development, and large-scale transformation. He began his career in executive search in Japan before joining GE in the U.S., later moving to Singapore where he led HR functions across ASEAN. His experience spans financial services, manufacturing, and logistics. Iwan holds a Master’s in Japanese and Management from Leiden University.  This conversation delves into the true essence of organizational design, debunking the misconception that it's merely about structure. Iwan shares insights from his diverse career journey, which spans the military, recruitment in Japan, and various HR roles across different countries. Iwan discuss the intricacies of HR transformation projects, the importance of iterative processes, and the ongoing need for adaptability in organizational design. Through real-world examples from ABB, the conversation highlights the significance of understanding current systems, involving stakeholders, and ensuring continuous feedback in achieving effective organizational change.  Chapters 00:00 Introduction 01:16 Welcome to the HR Impact Show 01:39 Guest Introduction: Iwan de Leeuw 02:02 Iwan's Unconventional Career Path 09:13 The Concept of Portfolio Career 10:24 Specialization vs. Generalization in HR 12:03 Design Thinking in HR 14:00 The Importance of Organizational Design 15:17 Challenges in Organizational Design 25:19 Big Bang vs. Iterative Approach 32:41 Ensuring Sustainable Change 36:26 The Ideal Workplace of the Future 39:56 Rapid Fire Questions 44:49 Conclusion and Final Thoughts Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Iwan de Leeuw : linkedin.com/in/iwan-de-leeuw Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Transforming Schools, Shaping Cultures: Abhilasha Deshmukh (Group HR Director at Global Schools Group)
2025/11/26
As Group HR Director at Global Schools Foundation, Abhilasha leads people strategy, talent development, and organisational transformation across 12 international school brands in 11 countries, supporting more than 5,500 employees worldwide. Her career spans over two decades in senior HR leadership roles across Southeast Asia, India, the Middle East, Japan, South Korea, and the UK, with expertise in digital HR transformation, global workforce expansion, and inclusive culture building. A certified ICF Professional Coach, Abhilasha is passionate about leadership development, coaching, and creating thriving workplaces. She holds a Master’s in Human Resource Management from Savitribai Phule Pune University.  In this episode of the HR Impact Show, we explore the challenges and learnings of integrating schools across different cultures and countries with Abhilasha Deshmukh, Group HR Director at Global Schools Group. Abhilasha shares her journey from an early interest in HR to leading people and culture in 67 campuses across 11 countries. We dive into the nuances of managing fast-paced growth, fostering a unified purpose, and leveraging AI in education. Moreover, Abhilasha discusses creating psychological safety, building a coaching culture, and her personal evolution as a certified coach. Tune in to discover insights on maintaining global consistency while allowing local flexibility, and much more. Chapters 00:00 Introduction 01:02 Welcome to the HR Impact Show 02:02 Abhilasha Deshmukh's HR Journey 05:13 Managing Growth and Diversity 11:10 Global Consistency and Local Flexibility 19:51 Coaching and Leadership Development 29:12 Future Trends in Education 32:42 Rapid Fire Questions 35:08 Conclusion and Farewell Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/transforming-schools-shaping-cultures-abhilasha-deshmukh Connect with Abhilasha Deshmukh: linkedin.com/in/abhilasha-deshmukh-24b1813a Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer...
How Top HR Leaders Operationalize Wellness by Humanizing Leadership: Jolene Huang (Chief Talent Officer, SG & SEA at Publicis Groupe)
2025/11/11
Jolene is Publicis Groupe’s Chief Talent Officer for Singapore and the Southeast Asia markets. She is passionate about creating positive change that is practical yet engaging and fun for employees. She has more than 20 years of experience in the HR field, driving company-wide changes and building HR teams across varied industries, from government and insurance to advertising. She is skilled in Talent Management, Total Rewards Design, Business Partnering, People Management, and Employee Engagement. Join host Dorothy Yiu, CEO and co-founder of EngageRocket, as she speaks with Jolene Huang, Chief Talent Officer for Singapore and Southeast Asia at the Publicis Groupe. In this episode, Jolene shares her journey in HR, spanning over 20 years and diverse industries. The conversation dives into her core beliefs about treating employees well, the importance of employee wellness, and how Publicis Group fosters a people-centric culture. Jolene also discusses the impact of the pandemic on workplace wellness, the significance of flexible working arrangements, and innovative employee engagement initiatives. Tune in to learn how Publicis Group's initiatives, such as the 'Working With Cancer' pledge and 'Work Your World', contribute to a supportive and thriving work environment. Chapters 00:00 Introduction 00:21 Guest Introduction: Jolene Huang 00:39 Jolene's Journey in HR 01:55 Core Beliefs and Industry Insights 03:35 Employee Wellness: A Collective Responsibility 04:19 Operationalizing Wellness at Publicis Group 06:10 Cultural Nuances in Employee Wellness 08:31 Impact of Wellness Initiatives 11:27 Popular Wellness Activities 13:11 Working With Cancer Pledge 14:06 Convincing C-Suite for Wellness Initiatives 21:01 Employee Experience and Development 23:42 Work Your World Initiative 27:21 AI and Automation in HR 29:05 Staying Relevant as an HR Leader 29:39 Rapid Fire Questions 34:09 Conclusion and Farewell Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/how-top-hr-leaders-operationalize-wellness-by-humanizing-leadership-jolene-huang Connect with Jolene Huang: linkedin.com/in/jolene-huang-b8a37776 Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in...
From Complexity to Empowerment: Airbus’ Approach to Decentralized Leadership: Paul Coignec (Head of HR, APAC at Airbus)
2025/10/16
Paul Coignec is the Head of Human Resources for Asia-Pacific at Airbus, a role he has held since February 2023. Based in Singapore, he leads the people strategy and HR operations across all business divisions, supporting over 3,500 employees in 11 countries. Having spent his entire career with Airbus, Paul has held diverse HR leadership roles across France, Germany, and Singapore, giving him a deep understanding of the company’s culture, operations, and people. A strong advocate for building inclusive and high-performing workplaces, Paul continues to champion initiatives that align business goals with employee experience—ensuring that Airbus remains an employer of choice across the region. In this episode of The HR Impact Show, Paul reflects on his career journey and the company’s evolving people strategy. He shares how Airbus is navigating complexity by decentralizing decision-making, empowering local leaders, and driving leadership development through its regional Leadership University. Paul also discusses the use of employee engagement insights to shape continuous improvement and innovation across a 160,000-strong global workforce. He highlights how Airbus is integrating technology and AI into HR—not to replace people, but to enhance performance, agility, and connection—showcasing how one of the world’s largest organizations continues to empower its people while pioneering the future of work. Chapters 00:00 Introduction to Airbus' Decentralization Efforts 01:05 Welcome to the HR Impact Show 01:27 Meet Paul Coignec: Head of Human Resources for Asia-Pacific at Airbus 01:55 Paul's Journey at Airbus 09:19 Employee Engagement and Complexity at Airbus 11:24 Airbus' Leadership University and Decentralization 13:52 Leadership Development and Succession Planning 17:20 AI and Future Skills in Aerospace 22:16 Resilience and Wellbeing at Airbus 31:36 The Ideal Workplace of the Future 34:01 Rapid Fire Questions and Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Paul Coignec : linkedin.com/in/paul-coignec-62142827/ Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Unpacking the 3 Pillars of Strategic Change Management: Pauline Tay (VP of HR, APAC at Griffith Foods)
2025/08/01
As VP of Human Resources – Asia Pacific at Griffith Foods, Pauline drives regional HR strategy to support business transformation and growth. With over 30 years of global experience, she has led change management, culture, and leadership programs across APAC, Europe, and the Americas. Pauline holds an MBA in International Business and is a Certified Behavioral Coach. In this episode, host Dorothy chats with Pauline Tay, VP of HR for APAC at Griffith Foods. Join us as Pauline shares her insights on building effective HR teams, leadership, and change management. Learn about her unique approach to integrating HR with business operations, her strategies for driving major transformations across APAC, and her methods for fostering a purpose-driven and flexible workplace. Chapters 00:00 Introduction 00:30 Meet Pauline Tay 02:40 Building a Successful HR Team 03:46 HR in the Business: Real-World Examples 12:45 Change Management and Transformation: The 3 Pillars Framework 25:45 Lessons and Future of HR 29:05 Rapid Fire Questions and Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Pauline Tay: https://www.linkedin.com/in/pauline-tay-16585043/ Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
The Future of Workspaces: Steelcase’s Agile, Inclusive Approach: Patrick Woo (HR Director, APAC at Steelcase)
2025/07/25
Patrick Woo is the Director of Human Resources at Steelcase Asia Pacific. With a diverse professional background in both the private and public sectors, ranging from government and aviation to management consulting and manufacturing. Patrick is well-experienced in leading and partnering with global teams across Asia Pacific and North America. He is passionate about people and supporting personal growth and achievements by applying his longstanding experience in leadership, strategy and talent management towards building talent and capability across organizations. Patrick Woo, HR Director for APAC at Steelcase, shares insights from his over 20-year HR journey and delves into Steelcase's innovative strategies, focusing on trends like AI, screen time, sustainability, and wellbeing. Highlighting Steelcase’s commitment to diversity, particularly through the 'Women of Steel' initiative in India, Patrick discusses the evolving landscape of workplace design, emphasizing agility, value alignment, and fostering inclusive work environments. Chapters 00:00 Introduction 01:15 Welcome to the HR Impact Show 01:58 Patrick Woo's Journey into HR 05:45 Cultural Challenges in China 09:16 Steelcase's Core Values and Success 13:33 Workplace Trends Post-COVID 21:28 Balancing Privacy and Connection in Workspaces 26:41 Budget-Friendly Workspace Solutions 28:59 Steelcase's Commitment to Diversity 35:34 The Ideal Workplace of the Future 37:25 Ensuring Agility in Talent 39:35 Rapid Fire Questions and Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Patrick Woo: linkedin.com/in/woopatrick Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Global HR Leadership: Balancing Culture and Change: Luigi Bellopede, VP HR Asia Pacific at Prysmian
2025/07/17
As Vice President of HR Asia Pacific at Prysmian, Luigi Bellopede leads people strategy across nine countries for over 3,100 employees. With 20 years of international HR experience, he has held senior leadership roles in retail, manufacturing, and the pharmaceutical sector, with deep expertise in M&A. At Prysmian, Luigi previously served as SVP of Talent and People Development, overseeing one of the largest mergers in the cable industry across 50 countries. Before relocating to Asia, he also led HR for a telecom business with North American market exposure. In this episode of the HR Impact Show, Luigi shares insights from his 20-year global HR journey, covering his experience with cultural nuances, managing a diverse APAC workforce, and leading performance systems post-merger. Discover how Prysmian navigates manufacturing disruptions, the importance of leadership buy-in, and how focusing on people can drive business outcomes. Luigi emphasizes the significance of adaptability, financial acumen, and maintaining trust and flexibility in future workplaces. Chapters 00:00 Introduction to Managing Culture and Change 01:09 Welcome to the HR Impact Show 01:50 Luigi Bellopede's HR Journey 03:17 Prysmian's Global Presence and Challenges 04:16 Managing Cultural Nuances in HR 07:09 Implementing a Unified Performance System 16:15 People-Centric Focus During Uncertainty 19:27 Future-Proofing HR and the Workforce 27:14 Rapid Fire Questions and Closing Remarks Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Luigi Bellopede: linkedin.com/in/luigi-bellopede-95609917 Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
The Missing Link: Strategic HR and the Power of Skills Taxonomy: Gary Lee
2025/07/03
As Organisation & Business Partner Director at Dassault Systèmes, Gary Lee drives workforce transformation, talent strategy, and organisational performance globally. He has held senior HR leadership roles in European and Danish multinationals, designing global talent programmes for 18,000+ employees and shaping organisational development across APAC. An MBA and Master’s graduate, Gary is also a TEDx speaker and regular voice at HR conferences and publications. What’s the missing link between HR and real business impact? In this episode, Gary Lee reveals why strategic HR must go beyond traditional roles and align deeply with business outcomes. He shares bold insights on building a dynamic skills taxonomy that evolves with trends like generative AI, and why annual reviews are essential to stay ahead. Gary also challenges conventional thinking about talent, asking: “If everyone is a talent, why isn’t everyone talented?” Packed with fresh perspectives on authenticity, trust, and HR’s future, this conversation will make you rethink how to unlock your workforce’s true potential. Chapters 00:00 Stop Thinking Like HR: A Mindset Shift 00:59 Welcome to the HR Impact Show 01:19 Meet Gary Lee: HR Veteran and Global Leader 02:40 Defining Strategic HR and Business Alignment 04:41 Building a Dynamic Skills Taxonomy 09:13 Measuring, Maintaining, and Evolving Skills 16:20 Talent Management Insights: “Not Everyone Is Talented” 22:26 Future of Work: Transient Teams, AI, and Peer Learning 26:57 Rapid Fire Questions and Closing Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Gary Lee: linkedin.com/in/garylmy Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Unifying Brand and Culture from Within: Justin Low (Chief Communications & Talent Experience Officer APAC, Omnicom Media Group)
2025/06/26
As Omnicom Media Group’s Chief Communications and Talent Experience Officer for Asia Pacific, Justin leads regional branding, marketing communications, and talent experience strategies across the network and its agencies. With nearly 20 years of multinational experience in Singapore, Shanghai, and New York, Justin brings deep expertise in corporate communications, crisis management, media relations, and content creation. He also champions a positive workplace culture and employee satisfaction through impactful global and regional talent initiatives. Join Dorothy Yiu and Justin Low as they explore the intersection of communications and HR in shaping a vibrant company culture. Justin shares insights from his unconventional career journey—from early childhood education to PR—to his current dual role. Discover the synergies between comms and HR, the power of internal and external alignment, and the strategies for fostering engaging employee experiences. Learn how authenticity, strategic partnerships, and creative approaches can redefine corporate culture and employee engagement. Chapters 00:00 Introduction & Welcome to the HR Impact Show 01:16 Meet Justin Low: A Journey from Early Childhood Education to PR 04:03 The Role of Gui Ren in Career Development 06:12 Combining Communications and Talent Experience 11:29 The Importance of Authentic Messaging 15:29 Tailoring Communication for Cultural Nuances 19:01 Enhancing Employee Journey in Creative Media 22:42 Building a Robust Pre-Onboarding Process 23:02 Mental Health Initiatives at OMG 23:51 Reframing Success Metrics 25:06 Personal Stories and Mental Health 28:23 Empowering Middle Managers 30:38 Supporting CEOs 33:13 Future Workplace Vision 37:50 Rapid Fire Questions & Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show Connect with Justin Low: linkedin.com/in/justin-low-3a7b3846 Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Humanising People Strategy With Listening and Data: Dawn Wong (Head of People & Experience, VaynerMedia)
2025/05/16
Dawn Wong is a human-centric HR leader with over 20 years of experience across diverse industries, including technology, e-commerce, retail, manufacturing, and media. As Head of People & Experience, APAC at VaynerMedia, she leads with empathy to build inclusive cultures and create moments that matter across the talent lifecycle. Prior to VaynerMedia, Dawn held senior HR leadership roles at LinkedIn, Rakuten, and Casio, where she built award-winning teams and drove large-scale people transformation. She is a passionate advocate for redefining talent experience, extending beyond full-time employees through curiosity, connection, and data-informed strategy. Join us on this episode of the HR Impact Show where Fung, VP of Customer Success at EngageRocket, sat down to chat with Dawn Wong, Head of People and Experience at Vaynermedia APAC. Dawn shares her 20-year journey in HR, inspired by a personal challenge during motherhood, and offers invaluable insights into creating human-centric workplaces. Learn about her philosophy on moments that matter, the importance of curiosity, and the future of work with the rise of the gig economy. Get practical advice on performance management, diversity and inclusion, and fostering an inclusive environment. Chapters 00:00 Introduction 00:57 Guest Introduction: Dawn Wong 01:38 Dawn's HR Career and Philosophy 03:40 Advice for Women and Organizations 05:49 Commonalities Across Industries 07:46 Creating Moments That Matter 09:41 Performance Management Insights 11:49 Driving Diversity and Inclusion 15:14 Listening to Employees at VaynerMedia 24:58 Future of the Workplace 34:14 Rapid Fire Questions & Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/ Connect with Dawn Wong: linkedin.com/in/dawnwonghk Connect with Fung Tai: linkedin.com/in/fungtai1801 Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
AI Without ROI: Why HR Needs to Rethink Analytics & Take the Leap: Alexander Bøe (Head of People & Ops, Telenor Asia)
2025/05/08
Alexander Bøe is a strategic HR leader with over a decade of experience in human capital management, organisational design, and business operations. As Head of People & Operations at Telenor Asia, he drives workforce transformation, talent strategy, and operational excellence across diverse markets. His career spans key leadership roles at Telenor Infra, Telenor ASA, and Frontica Advantage, where he has led HR transformation, recruitment strategy, and organisational development. Alexander holds a Master’s degree in Organisation, Leadership, and Work from the University of Oslo, where he specialised in labour law and organisational theory. In this episode of the HR Impact Show, Dorothy, CEO and Co-Founder of EngageRocket, hosts a conversation with Alexander Bøe, Head of People and Operations at Telenor Asia. They discuss a range of topics including the ROI of AI in HR, Alexander's journey in HR and analytics, the differences in working across cultures, and strategies for effective change management. Alexander shares his insights on leveraging AI, engaging employees in analytics, and the future of flexible work environments. This episode provides valuable perspectives for HR leaders and professionals looking to navigate the complexities of modern workplaces. Chapters 00:00 Introduction 01:15 Guest Introduction: Alexander Bøe 01:33 Alexander's Journey in HR 02:45 Transition from Norway to Singapore 04:47 Challenges and Differences in Leadership 06:08 AI and Data Analytics in HR 09:00 Advice for HR Professionals 12:46 Employee Surveys and Insights 28:19 The Future of Work and Flexibility 34:20 Rapid Fire Questions 36:07 Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/ai-without-roi-alexander-bøe Connect with Alexander Bøe: linkedin.com/in/alexanderboee Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
The Digital Mindset Shift: Why Future of Work Is Human-Led and AI-Augmented: Larissa Murmann (Digital CHRO, Unilever International)
2025/04/24
Larissa Murmann is the Digital Chief HR Officer at Unilever International, leading the transformation of people, culture, and digital strategy in Unilever’s fastest-growing business unit. With over 15 years of global HR experience, she has worked across Singapore, Switzerland, the US, Argentina, Spain, and Mexico, driving large-scale organisational change and workforce agility. A thought leader in agility, change, and leadership, Larissa challenges conventional HR and pioneers the future of work.  Join Dorothy Yiu in a deep dive with Larissa, as they explore digital transformation and strategic change management. From Larissa's global journey in HR to her innovative approaches in upskilling with AI and managing a multigenerational workforce, this episode offers insights into the future of workplaces. Chapters 00:00 Introduction 01:30 Larissa Murmann's Journey in HR 03:06 Digital Transformation at Unilever 05:37 Embracing AI and Digital Upskilling 09:00 Challenges and Strategies in Change Management 18:46 AI in Recruitment and Ethical Considerations 23:21 Transformative Leadership Coaching 23:51 The Retern Program: A New Approach 24:47 High Performance Coaching in Action 27:08 Addressing Toxic Leadership 34:35 Creating a Future-Ready Workplace 37:58 Rapid Fire Questions 45:13 The Role of HR in Modern Organizations 47:16 Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/the-digital-mindset-shift-larissa-murmann Connect with Larissa Murmann: linkedin.com/in/larissa-murmann-15b9b056 Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Data-Driven Culture Building in Hospitality: Edina Szabó (Associate Director, People & Culture, SEA Pacific, Radisson Hotel Group)
2025/04/17
Edina Szabó is the Associate Director of People & Culture for South-East Asia Pacific at Radisson Hotel Group, where she drives talent development and employee engagement strategies across the region.She brings 13 years of experience across Europe and SEAP, spanning hospitality, tech, and energy, and was named one of Asia’s Top HR Leaders 2024. Backed by a cognitive psychology foundation, Edina has delivered impactful learning and culture initiatives at global firms like Amazon and Radisson. In this conversation, Edina offers insights into leveraging data to empower and uplift talent ensuring a thriving company culture. She emphasizes the importance of using data not only to craft informed decisions but also in creating flexible frameworks allowing creativity and personalization. Highlighting Radisson’s efforts in building talent, Edina shares success stories of employees progressing from entry-level to leadership roles. She also discusses their innovative "career month" initiative, aimed at promoting transparency and fostering career growth within the organization. Chapters 00:00 Introduction to the HR Impact Show 00:28 Meet Edina Szabo: Career Journey and Background 02:20 Neuroscience and Talent Management 03:48 Hospitality vs. Tech: Key Differences 04:29 Data-Driven Decision Making in Hospitality 09:05 Frameworks for Talent Development 10:59 Career Growth and Employee Engagement 24:17 The Ideal Workplace of the Future 31:33 Rapid Fire Questions and Conclusion Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/data-driven-culture-building-in-hospitality-edina-szabo Connect with Edina Szabó: linkedin.com/in/edina-szabo-peopleandculture Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia. Hosted by Dorothy Yiu, EngageRocket's CEO & Co-founder and Fung Tai, EngageRocket's VP of Customer Success.
Cracking the Code on Multi-Gen Leadership: From Gen X to Gen Z: Effin Jamalludin (Head of People at Singlife)
2025/03/20
Effin Jamalludin is the Executive Director and Head of People & Organisation Development at Singlife, with over a decade of experience in leadership development, succession planning, and organisational design. A board-registered psychologist and certified Strengths Coach, he has held leadership roles at TikTok, ByteDance, Korn Ferry, and Heidrick & Struggles, driving talent strategies across APAC and EMEA. Passionate about innovation and resilience, Effin is committed to building high-performing teams that empower organisations to thrive. In this episode of the HR Impact Show, Effin Jamalludin, Head of People and Organizational Development at Singlife shares his unique career journey from being a prison psychologist to leading talent management in the corporate world. The discussion covers strategies for managing multi-generational workforces, the importance of leadership empathy, adaptability, and the effective use of CliftonStrengths. Effin provides practical insights on talent retention, flexible working environments, and the future of workplace dynamics. Tune in to learn about building great workplaces and the critical role of understanding and adapting to diverse team needs. Chapters 00:00 Introduction 01:00 Meet Effin Jamalludin: From Prison Psychologist to Corporate Leader 02:19 Transitioning from Consulting to Corporate 02:57 Leadership and Talent Development at Singlife 04:53 Understanding Generational Differences in the Workplace 05:48 Leveraging Strengths for Personal and Professional Growth 10:19 Mentorship and Reverse Mentorship Programs 12:57 Generational Motivations and Workplace Dynamics 16:32 Strategies for Managing a Multi-Generational Workforce 18:41 Achieving Significant Goals in a Year 19:08 Challenges of Short-Term Goals 19:22 Industry-Specific Goal Setting 19:40 Measuring ROI Through Outcomes 20:22 Hiring for Agility and Efficiency 22:29 Empathy and Adaptability in Leadership 26:36 Red Flags in Leadership 33:35 The Ideal Workplace of the Future 36:13 Rapid Fire Questions and Conclusions Resources [Free] Get this episode key insights here: https://blog.engagerocket.co/the-hr-impact-show/cracking-the-code-on-multi-gen-leadership-effin-jamalludin Connect with Effin Jamalludin: linkedin.com/in/effin-jamalludin Connect with Dorothy Yiu: linkedin.com/in/dorothy-yiu Youtube: youtube.com/@TheHRImpactShow LinkedIn: linkedin.com/company/the-hr-impact-show Thank you for tuning into The HR Impact Show. Don't forget to hit Subscribe! If you enjoy the show, please leave us a 5-Star Review and share with your friends. Are you hungry for more? Join our HR Impact Community for monthly insights from global HR leaders and event invites: https://www.engagerocket.co/hrimpact About The HR Impact Show Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and...

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