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Operatory Empires

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Rating
★★★★★
5
from
5 reviews
This podcast has
43 episodes
Language
English
Explicit
No
Date created
2025/12/14
Latest episode
2026/10/18
Average duration
53 min.
Release period
7 days

Description

Conversations with business-minded people in the dental space.

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Check latest episodes from Operatory Empires podcast


044: The Marketing Mistakes Dentists Can't Afford to Make | Pat the Dentist
2026/10/18
Get Your Dental Contract Reviewed! Pat's Marketing Company! In this episode, I sit down with Pat the Dentist, a dentist, dental marketing operator, and software founder, to talk about what really drives growth in modern dentistry. Pat shares how a frustrating DSO experience pushed him to learn marketing, and why brand, patient reviews, and a strong online presence matter more than flashy ads.We also get into the pressures of corporate dentistry, the risks of taking on complex procedures too soon, and how market saturation and changing patient behavior are reshaping the profession.What we cover Pat graduated from dental school in 2019, just before COVID, and saw how quickly the profession changed.His experience in a DSO-related role led him to take marketing into his own hands when the promised patient flow didn’t materialize.We talk about why some DSO arrangements are better understood as minority partnerships than true ownership.Pat explains why dentists should budget for marketing from the beginning—not wait until the practice is struggling.We discuss how a strong brand is built through a fast, easy-to-use website, convenient booking, Google reviews, and a consistent online presence.Pat explains why dentists don’t need to dance on TikTok: before-and-after photos and patient testimonials can be practical, effective content.We discuss how an established reputation can help a practice get more from its advertising.We talk about why some practices in heavily insured, blue-collar markets may need to keep certain insurance plans.Pat warns about general dentists taking on all-on-X cases without enough training and experience.For new graduates, Pat recommends building relationships, developing clinical and business skills, and considering a successful associateship rather than assuming ownership is the only route to success. email us: [email protected]
043: What it Takes to Scale a 120+ Practice Group | Dave Gaspar
2026/10/11
Get Any Dental Contract Reviewed Here! Check Out Smile Partners Here! Dave Gaspar, CEO of Smile Partners, joins the show to break down what really matters when scaling a dental group to 120 plus practices across seven states. He shares how his background in veterinary medicine shaped his view of the business and clinical sides of care, and why he believes dentistry is less complicated than people make it out to be. The conversation focuses on patient communication, reimbursement, leadership, AI, and why strong dentists need both relationship skills and resilience. Key topics In this episode, Dave Gaspar shares how he moved from veterinary medicine into dentistry and what he learned early about balancing operations with clinical care.He explains how scale helps with insurance negotiations, but also why the same friction points still exist whether you're a solo office or a large DSO.Dave says the core drivers of success are simple: enough providers, good patient flow, doing the diagnosed dentistry, and collecting properly for services rendered.We discuss the biggest business levers for dentists, especially patient communication, appointment reminders, insurance clarity, and clean claims processing.Dave argues that dentists should be fairly compensated because they invest years of training, debt, and emotional labor into patient care.He describes Smile Partners as a support organization focused on nonclinical services like revenue cycle, IT, marketing, HR, finance, and payroll so doctors can focus on dentistry.He emphasizes clinical autonomy, including brand agnostic decisions for products like clear aligners and implants, even when a cheaper vendor might improve margins.Dave explains why he does not like forcing doctors to switch products purely for financial reasons, calling that a risk to trust and clinical decision-making.We cover the quota conversation and why he sees the real issue as case acceptance and access, not pressuring dentists to diagnose unnecessary treatment.Dave outlines how Smile Partners supports associate dentists with equity opportunities and career paths that can expand beyond fillings and crowns.He shares the skill framework he uses in hiring and development: IQ, EQ, and AQ, or adversity quotient.We discuss AI, including Overjet and the limits of AI receptionists when empathy and human judgment are needed.Dave closes by stressing that dentistry is still a human-to-human relationship business built on trust, communication, and the ability to handle adversity.Timestamps00:00 - Intro to Dave Gaspar and the DSO versus private practice conversation00:56 - How veterinary medicine led him into dentistry02:24 - Why scale helps with insurance negotiations, but friction remains04:24 - The four simple drivers of practice success07:22 - The biggest business levers: communication, access, and clean claims09:58 - Why dentists deserve fair compensation for the work they do11:26 - What Smile Partners does and how it supports doctors13:34 - Why true clinical autonomy matters in a DSO14:13 - Clear aligners, vendor choice, and protecting doctor judgment18:04 - Why DSOs and private practices both come in many shades19:49 - HR, safety, and systems that support teams21:03 - Production quotas, case acceptance, and the real numbers problem24:34 - Expanding access without overloading clinical teams29:45 - Handling toxic team members with skill, will, and mission fit32:35 - Hiring through IQ, EQ, and AQ35:09 - Preparing for hard days and unexpected adversity38:30 - How partnerships and equity options work43:53 - Why Smile Partners is designed as a career-long partner47:28 - Letting prospective doctors talk to current doctors49:37 - How Smile Partners is using AI with a focus on friction reduction51:46 - Why AI receptionists still struggle with empathy56:26 - AI should automate repetition, not relationships60:57 - Where Smile Partners operates and how to connect
042: How to Open a Dental Startup in 2027 | Alan Withall
2026/10/04
Alan's number: 262-389-0532 Alan's Instagram: @newyorkdentalconsultant In this episode, I speak with Alan Withall, a senior field sales consultant at Henry Schein who helps dentists plan startups, equipment, and build-outs across the New York City tri-state area and beyond. They break down what it actually takes to launch a dental practice, from financing and site selection to equipment, construction, and marketing.In this episode, they focus on the practical side of starting a practice in 2026 or 2027, including why startups are becoming more common, how many operatories to plan for, and what costs dentists often underestimate.
041: How to Automate Your Dental Practice | Jon Rat
2026/09/27
Book a Demo with Archy! Try Enamelogic 1 week free! In this episode, I speak with Jon Rat, founder and CEO of Archy, about how technology and AI are changing the way dental practices operate.We discuss why Jon built Archy after seeing his wife struggle with outdated dental software, and how the platform is helping practices manage scheduling, charting, treatment planning, claims, revenue cycle management, x-rays, and reporting in one place. Jon explains why building dental software is difficult: every practice has different workflows, expectations, and priorities. We also talk about Archy's philosophy of building for the dentistry of today and tomorrow—not recreating paper-based systems and outdated processes. Email us: [email protected]
040: Starting a Practice and a Tech Company | Dr. Deren Flescher
2026/09/20
Check Out AiroDental! Try Enamelogic for 1 week free! Dr. Deren Flescher shares the path that took him from new graduate to DSO associate, startup practice owner, software founder, and now builder of AiroDental. We discuss how he evaluated his first jobs, why he chose a startup over an acquisition, what he learned from multiple practice models, and why he believes AI and automation will become standard in dentistry sooner than most people expect.
039: Why Most Dentists Can't Scale Past 1 Location | Justin Clements
2026/09/13
Try Enamelogic for 7 days free! Join the List for Dental Ownership Collective In this episode, I interview Justin Clements, who brings more than a decade of experience across corporate dentistry, private practice growth, operations, strategy, and practice marketing. The conversation focuses on what changes as a dental practice grows, which systems matter most, and how dentists can build stronger businesses without losing the patient relationship.They also dig into ownership, AR, hygiene, patient experience, and the biggest traits shared by the most successful dentists. Email us: [email protected]
038: How He Started 4 Practices in Dental School | Dr. Kevin Khodadadi
2026/09/06
Try Enamelogic for 7 Days Free! In this episode, I talk with Dr. Kevin Khodadadi, a recent dental school grad who has already started 8 practices and is building them through startups. Kevin breaks down the real-world business side of dentistry, from office design and staffing to insurance, marketing, and how AI is reshaping what a modern group practice can look like.This conversation is especially useful for new grads and future owners who want a practical view of what it takes to launch and scale without waiting years to “be ready.” Email us: [email protected]
037: How to Communicate to Patients Like the Top Dentists | @drdrewdrills
2026/08/30
Try Enamelogic for 7 Days Free! This episode focuses on one of the biggest gaps in dental school - how to communicate so patients actually feel heard, informed, and confident moving forward. In this episode, I talk with Dr. Andrew (@drdrewdrills) about practical ways dentists can improve trust, reduce anxiety, and present treatment without sounding salesy. Dr. Andrew shares how communication changed his practice, why he thinks case acceptance is really about case enthusiasm, and how tactics from Chris Voss’s Never Split the Difference can be adapted for dentistry. Email us: [email protected]
036: The Dental Lawyer’s Guide to Avoiding Expensive Mistakes | Marshall Strisik, Esq.
2026/08/23
Get a Free Consultation With Marshall Here! In this episode, I talk with Marshall Strisik Esq., a healthcare lawyer and head of Dental Contracts Pro, about the contract traps dentists run into at every stage of their careers. The conversation focuses on associate agreements, partnership buy-ins, DSO equity, and practice acquisitions. If you are a dental student, new grad, or owner thinking about a transition, this is a practical breakdown of what to look for before signing. Email us: [email protected]
035: How He Is Building a $100M Brand | Dr. Aakash "Kash" Rana
2026/08/16
Try Enamelogic for 7 days free! In this episode, I interviewed Dr. Kash about the gap between dental school and real-world dentistry, why corporate can be a powerful training ground, and how he is building Prana into a startup, med spa, and implant learning center in Miami. This is a one of the best conversations about confidence, clinical reps, leadership, marketing, and what it actually takes to build a dental brand that puts you in the top 1% of dentists Email us: [email protected]
034: Finding Your Niche in Dentistry | Dr. Steven Kale
2026/08/09
Try Enamelogic Free for 7 Days! Dr. Kale's Instagram! This episode is an interview with Doctor Steven Cale, a New York City dentist who built a niche around fee-for-service endodontics without completing an endo residency. We discuss how social media, mentorship, reputation, and long-term planning can shape a modern dental career. Dr. Kale shares the grind behind his path, from Medicaid root canals and cold outreach to now working across 12 offices and building a brand around emergency endo and patient comfort. It’s a practical conversation about what it really takes to grow in dentistry today. Email us: [email protected]
033: His Practice Was Profitable 2 Months After Opening | Dr. Sam
2026/08/02
Try Enamelogic for 7 days free! In this episode, we sat down with Dr. Sam (@thedentalsam), and talked about the features of his startup that allowed him to become profitable in 2 months after opening. This is an amazing story, and the wisdom he left in this episode will help dentists no matter what stage they are at in their career. email us: [email protected]
032: Why Every Dentist Should Be Building a Personal Brand | Frank Young
2026/07/26
Frank's Website! Connect with Frank on LinkedIn In this episode, Frank Young, founder of the Dental SEO Consultants, shares expert insights on how dentists at any stage—students, associates, or owners—can develop a powerful personal and practice brand. Discover how strategic branding and online reputation management can set you apart in a crowded market, especially amidst increasing commoditization. Email us: [email protected]
031: How Dentists Can Save $100k+ in Taxes | Kingsley Ifedi, CPA
2026/07/19
Talk to Kingsley About Your Taxes! In this episode of Operatory Empires, Kingsley Ifedi, a dental CPA, shares expert insights into dental practice ownership, tax strategies, and navigating the financial landscape of dentistry. Whether you're just starting out or expanding your practice, this episode covers essential tips to optimize your wealth and operational efficiency. Email us: [email protected]
030: What You Should Know Before Owning a Dental Practice | Joe Persichetti
2026/07/12
Contact U.S. Bank for your loan here! This episode explores the ins and outs of starting or acquiring a dental practice, with a focus on financing options, macroeconomic trends, and strategic advice for new dentists. Our guest, Joe Persichetti, the head of healthcare banking at US Bank, shares insights on loan qualification, real estate decisions, and the future outlook of the dental industry. About Joe: In July 2023, Joe Persichetti was named head of healthcare business banking at U.S. Bank, overseeing a team that works with small-to-midsized healthcare practices and practice owners. Persichetti has almost 20 years of experience in the healthcare field, previously serving as the head of sales practice finance at Huntington National Bank and holding senior positions at Henry Schein Financial Services and at Bank of America. He lives in Columbus, Ohio, with his wife and four children. Main Topics: How student loan debt impacts financing for new dentistsKey criteria for qualifying for practice startup and acquisition loansThe importance of building a strong advisory team (CPA, attorney, industry-specific consultants)Differences between leasing and owning dental practice real estateTrends in practice ownership, including startups versus acquisitions and quick startsGeographic growth hotspots and underserved communitiesThe changing landscape of DSO versus independent practicesStrategies for practice growth and patient base developmentStudent loans can be a significant factor; federal programs offer income-based repayment options that can help.Practice loans are cash flow-based; longer repayment terms (10-15 years) provide more flexibility.Building a reliable team of industry-aware professionals saves money and sets a solid foundation.Real estate ownership is feasible with 20% down, but consider long-term location stability.Growing regions like Columbus and Austin continue to attract dentists due to population growth and infrastructure investments.Both DSO and independent models can be successful if patient care remains the priority. Email us: [email protected]

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5 out of 5
5 reviews
★★★★★
Behind the Practice 2026/01/10
Fantastic Insights
As an incoming D1 who wants to be a practice owner one day, this podcast is awesome! As an avid podcaster I’ve BEEN looking for a pod like this. This ...
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