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Well, what it says on the tin, really! but don't worry, it's not all doom and gloom!

A client tried poaching one of my cleaners. thankfully, my amazing cleaners always tell me and I had to fire the client immediately.

Another crazy week in cleaning land. This week, I've had a lockout and a client not wanting to pay the late cancellation fee. How do you deal with these situations in your cleaning business?

Another busy week in cleaning land. Clients and unrealistic time expectations, vibrators and washing up!

One of the complaints I get the most, is about when the cleaners leave early. Does it really matter if they leave five minutes early? or is fifteen minutes acceptable? When youre a cleaning business owner, you casn't keep an eye on every single member of staff. Plus its the school holidays. Of of the two busiest times of the year in cleaning.

Another week, another terrible vacuum cleaner. Why do so many clients expect professional results with equipment that barely works?

cleaning in the hottest day ever, end of tenancies, rescheduling nightmares and firing a client over a vacuum cleaner?

This episode talks about the times cleaners and clients have attempted to cut out the cleaning company

Eco Products! Whether you love them or hate them, they're becoming more popular. This week I talk about my experience with them

Oh what a day! This is a bit of a rant!

A short excerpt from my upcoming book, Tales From Under the Kitchen Sink!

This week, I talk about some of the most bizarre things that my cleaners have been accused of stealing. The bit of old frayed fabric next to the bin that was thrown away - turned out is was a piece of handle for a world war two era suitcase. The pebble that got knocked off the toilet and client thought the cleaner had stolen it.

Domestic cleaning has become much more difficult since the pandemic, now that everyone is working from home. This episode is all about the different challenges we face now that each house has its own specific time slot

This week on The Cleaning Lady Podcast, I'm sharing the story of the time I damaged a client's brand new worktop!It got me thinking about cleaners' insurance, accidental damage and what really happens when something goes wrong in someone elses home. From unsealed worktops, to black bathroom floors turning grey, this episode is all about near misses and why proper insurance matters more than you think.

Ever had a client who wasn't happy? cleaning is subjective and managing expectations is one of the hardest parts of the job. If you're a cleaner or you run a cleaning business, then this will sound very familliar