Advertise on podcast: RoutCast

In this episode of RoutCast, we're joined by Christina Cathey. Christina is a BC for a FedEx contractor operating out of Cocoa, Florida, with a CSA in Vero Beach. She share her perspective on operational excellence, the current challenges with staffing and large packages, treating drivers like people instead of resources, and what FedEx could do better to drive success across the contractor network. Christina shares insights from her conversations at the FedEx Forward Summit, explains why contractors need better data to manage large packages, and discusses what it takes to find a Business Contact (BC) who is truly invested in your business. She also makes the case for why a 3-dispatch system could make sense in the FedEx 2.0 network. RoutCast is an independent podcast for FedEx contractors—from those exploring ownership to seasoned ISPs. We talk with real contractors and industry professionals about what's working, what's challenging, and how to run a better business. #FedExContractors #FedEx2Point0 #FedExISP #RoutCast

What can AI actually do for a FedEx contractor? Not write emails. Not generate generic business advice. Actually help you understand and run your operation better. In this episode of RoutCast, Jake Hirsch and Archie Williams skip the traditional interview and put AI to work. Using Archie’s real FedEx contractor data, they open Claude and build a custom dashboard live—turning information Archie already had into a tool he could actually use to understand his business. 👉 Want to try some of these ideas with your own operation? Jake has already built a collection of FREE tools specifically for FedEx contractors at Routestone Tools. Use the calculators to analyze driver productivity, forecast revenue, evaluate truck replacement decisions, understand profitability and more: https://routestonetools.netlify.app/ The Routestone tools came from the same basic idea behind this episode: FedEx contractors already have a ton of data. The challenge is turning that data into information you can actually use to make better decisions. In this demo, Jake shows Archie how accessible that has become. You don't need to be a programmer or data analyst. With AI tools like Claude, contractors can take their own spreadsheets, reports and operational data and start asking better questions—and even build tools around the way their businesses operate. Jake and Archie also explore where this could go next, including Archie's idea for making fleet maintenance and commonly needed truck parts easier to track and source. The point isn't that every contractor needs Archie's dashboard. It's that you can build something for YOUR business.

Connect with the hosts: Jake Hirsch: 541-213-1296 Emily Blair: 515-979-4689 Check out Tristan's payroll platform with a contractor AND driver app: https://routepayroll.com/ Tristan Booth was running a FedEx P&D operation in Utah when he bought his first semi truck. Then a second. Then a third. Then a fourth. After selling the FedEx business, Tristan took those trucks in a completely different direction — leasing them into the crude oil industry. Today, he says the profits from his trucking operation are significantly higher than anything he experienced as a FedEx contractor. In this episode of RoutCast, we talk with Tristan about how he got started with semi trucks while still operating FedEx routes, what he learned along the way, how the transition into crude oil hauling worked, and what his business looks like after FedEx. If you're a FedEx Ground contractor thinking about diversification, trucking, additional revenue streams, or eventually building a business outside the FedEx network, Tristan's story offers a real-world look at one path. 2:36 - How Tristan got started in FedEx (and why it was horrible) 6:59 - The business growth and what it took to finally "click" 9:33 - The secret to retention in FedEx 10:51 - How Tristan worked through bad equipment 12:31 - The sale of the FedEx business 13:23 - Adding semi trucks while still running P&D 14:09 - Leasing on to haul crude oil 16:29 - Working a load board and using factoring companies 18:41 - Tristan's recommendation for contractors thinking of putting a semi to work 20:08 - Technology over the years - from delivering with a scanner, to developing his own payroll platform to solve his own biggest issue 24:29 - FedEx vs. Crude Oil margins and revenue 29:16 - Tristan's warning - don't make the same mistake he did!

Contact your hosts: Jake 541-213-1296 Emily 515-979-4689 Jake's Routestone tools: https://routestonetools.netlify.app Schedule K is a major topic for FedEx contractors right now. In this episode, Kevin Smithson of Golden Hawk Trucking shares his perspective on Schedule K, the economics of running a FedEx business, labor costs, and finding efficiencies in his operation. We also talk about large packages, leadership, paying employees well, and how there are many paths to becoming a successful FedEx contractor. 2:28 What is Schedule K? 4:05 The 2026 Schedule K, renegotiation, and why you might not sign 9:14 Kevin's Large Package strategy 11:23 FedEx driver to contractor: Kevin's story 13:17 Growth strategies for CSPs 16:19 Hiring and training strategies 18:06: FedEx fleet strategy 20:06 Driver pay and incentives 23:36 How highly paid drivers pay you back in other ways 25:00 The value of having an on-site mechanic 26:56 Why Kevin prefers the low-tech route 28:16 Managing fleet acquisition and maintenance costs 32:42 Family & FedEx 37:28 The value of learning from other & advice for new contractors

Contact your hosts: Jake: 541-213-1296 Emily: 515-979-4689 Check out Todd's restaurant - Frontier Food to Go in Wilmington, NC! It was recently named in USA Today as one of the best hot dog spots in America. https://www.usatoday.com/story/entertainment/dining/2026/07/15/best-hot-dogs-america/90877641007/ What if your entire financial future didn't depend on FedEx? Todd Champion bought his first FedEx business 11 years ago and has since built an impressive portfolio of businesses across completely different industries. But Todd's story isn't just about building more businesses. It's about diversification—and the freedom that comes with it. In this episode of RoutCast, Todd explains why he believes owning businesses outside of FedEx has actually made running his FedEx operation less stressful. His perspective is simple: if FedEx ever went away, he'd still be OK. 1:42 Todd's path to FedEx ownership 3:14 How working for FedEx directly changed Todd's mindset as an ISP 4:23 Growing from 2 routes to 60 5:37 Becoming a Budget dealer 7:58 Adding a Relay Station and unexpected benefits 10:01 Benefits of owning an oil change business 10:37 Benefits of owning a towing company 11:30 Planning for growth and becoming more efficient 16:36 Managing employees in different industries 17:54 Todd's tech stack 19:01 Maintaining a good safety score as an XL Contractor 20:36 Todd's recommendation - grow in FedEx, or diversify? 22:04 Jumping into the restaurant business 24:52 Using Facebook for hiring 26:26 Providing health benefits 27:23 Hiring great managers 29:29 The entrepreneurial mindset & advice for diversifying

Connect with us: Jake - 541-213-1296 Emily - 515-979-4689 Check out Jake's FREE dashboard tools for contractors: https://routestonetools.netlify.app/ Most FedEx contractors never think about their exit plan—until they need one. By then, it's too late. In this episode, Ken Tedford, who spent over 25 years as a FedEx contractor in Michigan, shares why having an exit plan from day one actually makes you a better operator today. 1:36 Advice for contractors prepping for a sale 5:43 When to tell your staff you're selling 8:43 The ideal scenario as a seller 11:17 When seller financing doesn't work out 14:43 Understanding your buyer's financial situation 16:34 Advice on buying and selling fleets 19:32 Dealing with Taxes 21:18 Asset sale vs. stock sale 22:00 What the heck is All Good Kids Love Milk? 23:55 Cultivating a mindset for change 26:55 How the medals system has changed selling 30:04 Using technology to be a better owner 34:06 Selling pre or post 2.0 35:13 AI Dashboards 37:01 Ken's best advice for contractors

Contact Jake: 541-213-1296 Contact Emily: 515-979-4689 Free tools for contractors: https://routestonetools.netlify.app/ What is FedEx saying about the future of 2.0? Greg Schwendeman recently met with FedEx corporate in Pittsburgh and shares his biggest takeaways from those conversations, along with his experience and lessons learned from going 2.0 in his own CSA. 0:43 Introduction to Jake's RouteStone Tools - check them out at https://routestonetools.netlify.app/ 1:30 Introduction to Greg Schwendeman 2:34 2.0 Quarterly Connect meeting & Executive Tour Experience 7:46 Time Commits - Challenges and Solutions 8:46 Driver Pay, Bonuses, and Recruiting 11:53 Offering Employee Benefits as a FedEx Contractor 15:39 AVP's 18:12 How drivers are managing Time Commits 20:16 Bulk routes and IC's 23:00 Pre-2.0 Schedule K Incentive 24:30 Questions from Corporate 26:59 Choosing a Staff Mechanic and Shop 29:23 Leasing vs. Owning Trucks 31:52 Routes for Sales & Final Lessons from Greg

Connect with us! Jake Hirsch - 541-213-1296 Emily Blair - 515-979-4689 Taylor Maness: [email protected] In this episode, Taylor Maness (owner of Linehaul Summit and Linehaul News) sits down with us to break down the real world operational challenges, financial impacts, and growth strategies modern route owners need to know right now. Taylor shares his honest experience navigating the early efficiency hits during his 2.0 rollout, how empowering managers created explosive operation growth, and what 2.0 and the recent FedEx Freight spin off might mean for the future of Linehaul contractors. Plus, we dive into his Custom Critical operation and why community events like the Linehaul Summit are crucial for long-term success. Enjoyed this episode? Please give us a 5-star rating to help other route owners find the channel! 1:57 Effects of 2.0 Transition 5:03 Renegotiation after 2.0 starts 10:17 How to make bulk routes profitable (urban) 12:01 Driver incentives for 2.0 13:51 Tracking fuel efficiency on P&D 16:12 Using Linehaul lessons in P&D 18:04 Getting buy in from your managers and how to recruit 22:31 Managing efficiency metrics 24:14 Effects of 2.0 and FedEx Freight spin off on Linehaul 27:16 Running Custom Critical 30:36 Linehaul Summit and Linehaul News

Connect with us! Jake (truck sourcing and financing) - 541-213-1296 Emily (used P&D trucks) - 515-979-4689 Ever wondered what it's really like to run both an Amazon DSP and a FedEx CSP simultaneously? In this episode, we sit down with 40-year logistics veteran Don Carthorn. Don pulls back the curtain on what it takes to operate successfully within both the Amazon and FedEx ecosystems. He shares a deep-dive comparison of the two models, breaking down the unique challenges, investment strategies, and equity-building opportunities each one offers. Beyond the numbers, Don explains his core philosophy of putting "people over packages" and how focusing on driver demographics, fair pay structures, and employment laws ultimately transforms a delivery business into a vehicle for changing employees' lives. Whether you are an existing route owner looking to optimize or an aspiring entrepreneur weighing your options, Don’s decades of experience offer invaluable insights you can't afford to miss. 🕒 Key Moments In This Episode00:00 - Introduction 02:15 - 40 Years in Logistics: How Don arrived at Amazon & FedEx 07:30 - FedEx CSP vs. Amazon DSP: The Core Differences 14:45 - The Truth About Building Equity in Delivery Routes 21:10 - Driver Demographics, Pay Structures, & Employment Laws 28:40 - Putting People Over Packages: Leadership Secrets 35:20 - Technology and Route Optimization Tactics 42:00 - Final Advice for Aspiring Logistics Entrepreneurs

Jessica Eastler shares her journey from a W-2 employee to a successful FedEx contractor, discussing the challenges and strategies for maintaining driver morale during change. She also provides valuable insights into financial planning, fleet expansion, and the implementation of Groundswell AI technology to optimize route planning and improve operational efficiency. Takeaways Maintaining driver morale during changeTransitioning from W-2 employee to FedEx contractor Chapters 00:00 Introduction to Routecast01:19 Transitioning to FedEx Contractor02:38 2.0 Transition17:40 Implementing Groundswell Software25:14 Fleet Maintenance28:15 Driver Communication and Support

Kelsey Turner shares her journey from FedEx driver to becoming an owner of a FedEx entity. She discusses the challenges she faced, how she's preparing for the upcoming transition to 2.0, and the lessons learned. Additionally, Kelsey talks about starting a maintenance business, managing fuel and insurance, and her favorite part of the journey. Takeaways Transition from driver to ownerStarting a maintenance businessLearning from other contractors Chapters 00:00 Introduction and Contracting Details05:00 Challenges and Growth12:56 Lessons Learned and Business Expansion20:35 Transition to 2.0 and Business Expansion25:10 Starting a Maintenance Business33:48 Fuel and Insurance Management

In Episode 3 of RoutCast, Jake and Emily talk with FedEx ISP owner, Kamran Taqui. Kamran discusses his approach to changing team culture, optimizing routes through simulation, managing driver pay and workload, building relationships with FedEx, and handling the administrative burden of running multiple entities. Takeaways Culture ChangeRoute Optimization Liability control through separate entitiesFleet management service for mechanics and repairs Chapters 00:00 Culture Change and Team Communication10:06 Driver Pay and Workload Management19:01 Operational Management and Growth24:09 Entity Structure and Liability Control

The conversation covers the challenges and adaptations related to the transition to 2.0 in the FedEx delivery business. It explores the impact on revenue, margin, safety, and operational strategies, as well as the role of contingency contracts. The conversation with Charlie York covers various aspects of the delivery business, including fleet strategy, contingency planning, driver management, and employee benefits. Charlie shares insights on managing peak seasons, financing truck purchases, and the challenges of 2.0 transitions. He also discusses the importance of work-life balance for drivers. Takeaways Transition to 2.0 brings significant challenges and requires continuous adaptation.Safety is a critical focus and requires daily attention and reinforcement. Contingency planning involves addressing various challenges such as hiring struggles, poaching contractors, and personal reasons for contractor unavailability.Fleet strategy and truck financing play a crucial role in managing peak seasons and addressing the demands of 2.0 transitions. Chapters 00:00 Transition to 2.0 Challenges08:47 Revenue and Margin Impact13:49 Safety and Operational Strategies27:11 Contingency Contracts and Assistance33:04 Driver Management and Work-Life Balance46:00 Challenges of 2.0 Transitions

Steve Ramsell discusses the impact of FedEx 2.0 transition on route valuations, the integration of AI and DRO in route optimization, and the challenges and benefits of the transition. He also highlights the risks and opportunities for route owners in the pre-2.0 and post-2.0 world. The conversation covers topics related to route optimization, DRO (Dynamic Route Optimization), electric trucks, and the challenges and benefits associated with transitioning to electric vehicles. Steve Ramsthel shares insights on route planning, DRO, the impact of human input on freight, and the advantages of electric trucks, including cost savings and maintenance benefits. He also discusses the considerations for choosing electric truck brands and the importance of charging infrastructure. Takeaways FedEx 2.0 transition has a significant impact on route valuations and presents both risks and opportunities for route owners.The integration of AI and DRO in route optimization is crucial for adapting to the changes brought about by the FedEx 2.0 transition. Route optimization is crucial for efficient and balanced freight planning.Understanding DRO and its impact on route planning is essential for effective logistics management.Transitioning to electric trucks offers cost savings, reduced maintenance, and environmental benefits.Choosing the right electric truck brand and establishing charging infrastructure are key considerations for contractors. Chapters 00:00 Impact of FedEx 2.0 Transition on Route Valuations10:55 Integration of AI and DRO in Route Optimization24:04 Challenges and Benefits of the FedEx 2.0 Transition33:57 Route Optimization and DRO40:49 Transitioning to Electric Trucks46:03 Charging Infrastructure and Considerations53:04 Choosing Electric Truck Brands01:01:21 Benefits and Challenges of Electric Trucks Contact Steve at https://sellmydeliveryroutes.com/