Advertise on podcast: Angus Haack’s Podcast - previously the ”Lean Practice Podcast”

Being a chiropractor isn't enough anymore. The degree still matters. It just doesn't separate you from anyone. First Hotline episode where Chiros sent in voice notes and I answered them. Ryan Hyslop asks whether we need a proper post-grad pathway like medicine, and why funding is the wall we keep running into. I break down the practice numbers in plain English: cost per lead, cost per new patient, CAC, lifetime value, stability score and single visit margin, and how a $500k practice can end up making $16 a visit. Then building an allied health team as a student, chiros vs PTs, corrective care, and why the adjustment was never your product. For associates who can feel the ceiling and want to know what the other side actually looks like. Oh you want some more? 1️⃣ 7-day email mini-series: http://angushaack.com/mini-series 2️⃣ DM me "DAY 1" on Instagram @angus.haack.chiro if you want to work with me 3️⃣ You prefer Youtube? Here you go: Angus Haack Youtube

The profession looks toxic online. In person, it’s one of the best communities you’ll find. So why are so many practice owners sitting in their clinics alone, not talking to anyone? In this episode Angus and Nathan get into the community problem no one admits to, what it actually costs you to stay siloed, and why the people who invest in relationships are the ones who call someone the day after they snap their Achilles and have a full clinic covered by morning. We cover: The Health Services Award redevelopment and what the government is now telling you about how a chiro employee should be paid and progressed Why the profession looks like it hates itself online but is completely different in a room What students, associates, and owners each actually get from community — and why each level has a different reason to avoid it The associate who went out and talked to other chiros, came back and told Nathan he was actually on a great deal Why practice owners are the most siloed and have the most to gain from getting out The group chat that’s already going off three weeks before the event The real reason people don’t go to events — and it’s not introversion About Nathan Bridger Nathan graduated in 2013 and has coached and supported over 100 chiropractors since, one on one and in groups. He built a full diary, got hollowed out holding it together, and rebuilt the model from scratch. On his own show he gets specific: running a new patient from the first phone call to the report of findings, building a diary that holds, care plans that make sense to the patient, what your numbers are already telling you, and what it actually costs to open or to hire. Frameworks, not scripts, and no pretending he got it right the first time. For chiropractors who want to do it their own way, from final year to their own practice. 🎙️ Listen: https://open.spotify.com/show/51ouFNZ8EiFCkTjMGptDmx?si=FW0YuT5oRgSrrfO66WgH-Q&utm_source=copy-link ▶️ Watch: youtube.com/@thelaunchchiro 🔗 Everything else: thelaunchmentoring.com/podcast

Scan your website free: https://newpatientengine.com/scan Most chiro websites haven’t changed since 2015, load in 32 seconds on a phone, and say the same thing as every other clinic in the suburb. In this episode Angus sits down with Dr Jake Currie — chiropractor, lean practice operator, and the guy behind New Patient Engine — to talk about what actually makes a website work in 2026, why AI is now recommending practitioners directly to patients, and what being an NPC chiropractor costs you before anyone even books. We cover: What makes a website old — and why it’s costing you patients before they ever call Why page speed, phone experience, and back-end code matter more than how it looks How ChatGPT, Claude, Gemini and Google AI are now recommending chiropractors to patients — and what your website needs to do to show up Why the $250 a month website model is the biggest rip-off in the profession The niching conversation no one wants to have — and why being afraid of it is hurting you more than doing it Stock photos, real photos, and what actually builds trust before someone books Google reviews — how Jake generated 100 five-star reviews in 12 months and why the content of the review matters more than the number AI in the back end versus AI on the front end — what’s worth building and what to run from Patient reactivation, automated follow-up, and the goldmine sitting in your existing database 🔍 Scan your website free: https://newpatientengine.com/scan About Jake Currie Dr Jake Currie is a practising chiropractor and founder of New Patient Engine. He and his wife Jasmine build custom chiropractic websites that rank locally, convert new patients, and show up when patients ask AI for a recommendation. 65+ practices built across Australia and New Zealand.

The risk and reward on hiring someone has moved, and it has not moved in the owner's favour. In this episode we go through why, what the October award restructure does to the numbers, and what both sides of the desk should be doing about it before the decision gets made for them. We cover: Why the risk and reward on hiring an associate has moved, and who it has moved against The 1 October restructure of the Health and Support Services Act, and what indexation does to a wage bill What an associate actually leaves you once wages, super, work cover and staff costs come out Award rates, what full time genuinely pays, and why the number surprises both sides of the desk Setting the model before you hire, instead of hiring and letting the model reveal itself Why half the contracts in this country are not worth the paper they are printed on Facilities leases, contractor agreements, and the two contracts the profession is heading toward Buying out a base, what it is worth, and how that conversation goes wrong Nathan's own associate years, the agreed patient visit average, and the renegotiation that changed everything Restructuring, redundancy and insolvency, and why the call is worth making before you need to About Nathan Bridger Nathan graduated in 2013 and has coached and supported over 100 chiropractors since, one on one and in groups. He built a full diary, got hollowed out holding it together, and rebuilt the model from scratch. On his own show he gets specific: running a new patient from the first phone call to the report of findings, building a diary that holds, care plans that make sense to the patient, what your numbers are already telling you, and what it actually costs to open or to hire. Frameworks, not scripts, and no pretending he got it right the first time. For chiropractors who want to do it their own way, from final year to their own practice. 🎙️ Listen: https://open.spotify.com/show/51ouFNZ8EiFCkTjMGptDmx?si=FW0YuT5oRgSrrfO66WgH-Q&utm_source=copy-link ▶️ Watch: youtube.com/@thelaunchchiro 🔗 Everything else: thelaunchmentoring.com/podcast

I was 25, home at 8pm on a Tuesday, sitting on the back deck thinking I was going to have a heart attack. That was the job. This one's different. Brandon flipped it and interviewed me for his series with business owners, so for once I'm the one answering the questions. We talk about why I took a financial hit to leave and why it was still the right call, the real estate seminar where every speaker had the same divorce story, how lonely the first two years of running your own thing are, and why my goal is a number, not a forever chase. Plus the health stuff: training, the steps I'm not getting, and why I think everyone needs someone else's hands on them once a month. For chiros who are working hard and wondering what it's actually costing them. If you want to work with me, DM me "DAY1" on Instagram @angus.haack and tell me where you're at. Links Youtube: https://youtu.be/caG51xd40rs Instagram: https://www.instagram.com/angus.haack/ Brandon: https://www.instagram.com/dr.brandon.yang/

The lean model is needed. People just don't seem to be ready to hear it yet. In this episode we unpack why, the sunk cost trap, the stages of change the profession is moving through, and what the early warning signs look like if you're starting to suspect your model isn't working the way it used to. We cover: Why the maths of a lean solo practice works but owners can't see it through their own sunk costs The stages of change the profession is sitting in right now — and our prediction for when it tips The October restructure of the Health and Support Services Act and what it means for practices running employees Why associates who are watching this happen are the ones closest to pulling the ripcord What auditing your time, energy, and money actually reveals versus what you think it will Why margin is the number — not revenue, not volume, not team size What you'll see coaching groups do when the shift finally arrives (we're calling it now) Where Nathan goes from here and where Angus goes from here About Nathan Bridger Nathan graduated in 2013 and has coached and supported over 100 chiropractors since, one on one and in groups. He built a full diary, got hollowed out holding it together, and rebuilt the model from scratch. On his own show he gets specific: running a new patient from the first phone call to the report of findings, building a diary that holds, care plans that make sense to the patient, what your numbers are already telling you, and what it actually costs to open or to hire. Frameworks, not scripts, and no pretending he got it right the first time. For chiropractors who want to do it their own way, from final year to their own practice. ▶️ Watch: youtube.com/@thelaunchchiro 🔗 Everything else: thelaunchmentoring.com/podcast

Nathan, Aaron, and Angus break down the Single Visit Margin. The one number that explains why busy practices stay broke. Calculate yours here > SVM Calc

The associate who feels like they're holding the place together. The owner who thinks the associate doesn't see the full picture. Both are usually right and both are usually missing something. This one is the honest version of a conversation that almost never gets had early enough. We cover: Why the person doing the most work is almost always the last one to understand what ownership actually costs The naivety gap — what associates think they can do and what running a practice actually requires Why being able to see patients is not the same as being able to run a business The b******t jobs nobody tells you about until you're doing them alone What passive owners versus present owners actually means for the associate experience When the frustration is legitimate and when you put yourself in the situation you're complaining about How to have the conversation before it becomes a resignation Gifting, referrals, and the internal marketing moves that cost a fraction of what you're spending on Facebook What a good exit actually looks like when both sides have acted in good faith

No theory. No hindsight bias dressed up as advice. Two people who've actually done it, restarted it, and watched hundreds of others go through it, talking through what they'd genuinely do differently from day one. We cover: Why uni clinic is your first practice and most people waste it How to work out where you sit on the spectrum before you waste two years in the wrong place Why going regional is probably the fastest skills acquisition available and when it makes sense The employee versus facilities lease debate — which one actually suits you and why What to do when you realise the model isn't yours but you're already locked in The contract conversation nobody has early enough and what it costs when they don't Partnership models, buy-in structures, and when solo is still the right answer When it's time to go do your own thing and how to know the difference between running away and moving forward

Some owners bring on an associate to buy back time and end up working more, earning less, and running on empty. That's the hollowed out owner. Nathan breaks down why it happens. Hiring before the model is set, contracts that never spell out what both sides actually owe each other, and a break-even that quietly climbs from 50 visits a week to 80 or more once wages, super, payroll tax and admin costs stack up. They get into the real yellow and red flags in an associate relationship, why facilities lease agreements are where the model is heading, and what to actually check before your break-even eats your wage. For the owner who did everything right and still can't work out where the money went.

If you're the only one in the room, what happens when you can't be? That's the real question behind every "lean doesn't work" post this week. Angus and Nathan get into the actual vulnerability, no safety net if you're sick, injured, or having a kid, and why the fix isn't a bigger practice, it's a more adaptable one. Locums, sublease models, reciprocal shifts with another chiro, and running your finances so a season off doesn't sink you. Plus the seasons every chiro goes through, from the two-year grind to the family years to the one where work becomes the fun part again. For the chiro worried that starting small means staying stuck.v

Someone we know owns seven practices. He said he'd be better off with one. Everyone in the room knew he was right. Aaron joins Angus and Nathan to pull apart the high-volume, multi-associate model and why it's built on a risk most owners refuse to name. Their best associate is one skill-acquisition period away from opening two doors down. They get into buyouts versus file transfer fees, why non-competes fight the way the profession actually grows, and the three models replacing the old percentage split: facilities lease, set-rate employment, and licensing. For the owner with a full team wondering why the numbers still don't feel like they should.

Chiro adjustment prices moved from around $65 to $75 over a decade. Everything else didn't. Most of the reason is fear dressed up as strategy. We get into what your price says about you before anyone walks in, why low volume doesn't automatically mean high fees, rural versus city pricing, grandfathering without wrecking your own margin, and the difference between a front-end offer and your actual offer. A $29 lead isn't the problem. Discounting your own back end is. For the owner who hasn't touched their prices in three years and knows it.

What does the worst possible chiropractic practice look like? Shopping centre, second floor, no natural light, four associates on day one, $65 a visit, five year lease, no marketing plan, and a spin-the-wheel care model. We built it. Then we tore it down and built the opposite. We cover: Why the coaching pyramid is just copies of copies — and how context collapse is ruining business advice in the profession The practice you'd hate — location, model, staff, marketing, pricing, all of it Why the million dollar practice that everyone celebrates is often the worst possible outcome The practice you'd actually want — minimal viable setup, low overhead, high outreach What Nathan opened on in week one with zero ads two weeks before COVID lockdown Why street frontage is overrated and what actually matters when choosing a space Pricing mistakes — why discounting your care plan below your standard visit makes no sense The marketing mix — what external versus internal marketing looks like from day one Why two years of going hard means you never have to go that hard again

We pulled apart a few pieces of chiro advice going round this week. The $49 offer guy who runs a $49 offer. The whiteboard maths that takes an associate from 30 to 40 PVA with a red marker. The post about why niching is lazy that then describes a niche. Then we un-rip all of it. How to get over the fear of posting, why imposter syndrome is a good sign, why the haters were never going to book anyway, and the CORE Equation for working out who you're actually talking to. For the chiro who wants to post but keeps talking themselves out of it.