
Advertise on podcast: On Your Behalf
Rating
5from
This podcast has
10 episodes
Language
EnglishPublisher
BBC Radio UlsterExplicit
No
Date created
2009/09/15
Latest episode
2024/02/24
Average duration
29 min.
Release period
38 days
Description
Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries: Write to: OYB BBC Ormeau Avenue BELFAST BT2 8HQ
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Check latest episodes from On Your Behalf podcast
Ageism, Money & Pensions
2024/02/24
Do employers write off the over 60s who still want to work?
Changing transport, Universal Credit, and bank accounts
2024/02/17
A show about journeys. Two experts join Linda in the studio to discuss the continuing rollout of Universal Credit. We hear about the new integrated transport hub and how it will change journeys into and across the city of Belfast. What happened when a listener's mother tried to switch her bank account? And London's night czar Amy Lamé explains what contributes to a safe and vibrant nighttime economy.
Poverty, Pensions & Parking
2024/02/10
As the final cost of living payment is sent out this week we bring you a tale of 2 Prime Ministers!
Rishi Sunak says pressures are easing for families but Gordon Brown says the government has created obscene levels of destitution not seen in generations!
Siobhan Harding from the Women’s Support Network and Rachel Jeffers from Banbridge Advice Centre tell Linda what they are seeing at the grassroots.
Divorce is traumatic enough but women often overlook one of the biggest financial assets in a settlement. Linda finds out why not including pensions leads to a big loss in later years.
We have lots of listener queries from online grocery problems to mobile phones and credit.
And if you are flying off for half term don’t get your car stuck at the airport on your return – Motoring journalist Maria McCarthy has some top tips.
Planes, Post Office and Debt
2024/02/03
No trains or automobiles but we are talking a lot about Planes.
The Consumer Council are in the studio to explain your rights when it all goes wrong. Debt continues to be a big problem amidst the cost of Living Crisis.
Advice NI dealt with 4000 cases last year and we'll hear from them and one woman they helped when her debt reached nearly £20,000.
We're also helping listeners with everything from Christmas presents to grocery deliveries
And OFCOM wants to know how you feel about the future of the Royal Mail!
Episode 5 - Sweden
2023/04/27
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Sweden to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - Sweden
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
Episode 4 - South Africa
2023/04/27
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to South Africa to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - South Africa
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
Episode 3 - Canada
2023/04/27
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Canada to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - Canada
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
Episode 2 - Germany
2023/04/27
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK, and many of them, we're happy to say, are fixable - particularly when On Your Behalf gets involved.
But, here's something we want to know - Is it just us?
Is it just us being kept on hold, or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are. In this episode we're heading to Germany to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? - Germany
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
Episode 1 - Spain
2023/04/27
Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.
Most of the issues we hear about relate to companies in the UK and many of them are fixable - particularly when On Your Behalf gets involved.
But, we want to know - Is it just us?
Is it just us being kept on hold or unable to get broadband in rural areas?
Is it just us losing bank branches in small towns or being bombarded by scam texts and emails?
Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are.
In this episode we’re heading to Spain to find out what issues and topics people there are struggling with, and what support is available when something goes wrong?
Welcome to On Your Behalf - Is It Just Us? – Spain
Presenter: Linda McAuley
Producers: Daniel Lynch & Rhiannon Mulligan
Assistant Editor: Séamus Boyd
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