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The Hidden Cost of Scaling: Culture at Risk Discover how to preserve your company's culture as you grow. In a world where scaling a business often overshadows its foundational culture, the insights from our latest podcast episode with Shelly McElroy are both timely and critical. Shelly, founder of Dream Culture, has witnessed firsthand how the very elements that drive growth can also erode the culture that made success possible in the first place. The Culture Crisis Shelly highlights a powerful truth: "It's not the market, it's not the competition, it's not even cash flow that kills most companies at scale. It's the culture they destroy on the way up." As businesses grow, the tight-knit trust that once defined their teams can begin to crack. New hires may not integrate seamlessly into the established culture, leading to misunderstandings and a breakdown in communication. Diagnosing the Issues Shelly's approach involves a comprehensive discovery process where she observes and identifies the underlying issues within an organization. This means activating all senses to pick up on the subtleties of team dynamics—what's being said, how it's being communicated, and even what remains unspoken. The goal is to transition organizations from a **"culture by default"** to a **"culture by design."** Actionable Insights One of the key shifts she advocates for is the effective use of employee engagement surveys. Shelly stresses the importance of transparency and follow-through: **"Businesses often spend thousands on surveys, but if employees see no action taken based on their feedback, engagement drops further the next year.** When leaders share findings and outline actionable steps, it fosters a sense of value and trust among team members. Optimising Work Culture Furthermore, Shelly brings in neuroscience to enhance workplace efficiency. For instance, she notes that our brains need breaks every 90 minutes and that the prefrontal cortex can optimize for only about four hours a day. By aligning tasks with optimal energy levels, teams can significantly improve productivity. "Are you leveraging your body clock's optimization to your ways of working?" Shelly asks. This question could be the key to unlocking better performance within your teams. A New Era in Hospitality As we move into a post-COVID world, the hospitality industry faces unique challenges in retaining and attracting talent. Shelly emphasizes that culture is the great equalizer. **"How do you want people to feel every day when they start their shift?"** This question is essential for leaders aiming to create an environment that resonates with both existing and prospective employees. In this episode, Shelly McElroy provides actionable strategies that can transform company culture, even in high-pressure industries. Tune in to discover how you can prevent the pitfalls of scaling and nurture a thriving workplace culture. --- Reflecting on these insights could be the first step in re-evaluating your approach to team dynamics and workplace culture. For the full conversation, be sure to listen to the episode with Shelly McElroy.  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Should you be buying property in Victoria, Australia - or anywhere in Australia - with capital gains tax changes, negative gearing changes, and land taxes? Is property still a way to build wealth, especially for business owners deciding where to allocate capital? In Episode 207 of the Moving Beyond Being Good Podcast, Gary Ryan speaks with Dean Munro, a buyer’s agent and founder of Dean Munro Property, about what’s happening in the Victorian market right now and how to think through Melbourne vs regional Victoria (including locations like Bendigo, Ballarat, and Geelong). They discuss: Whether Victoria remains attractive for property investors and why (supply and demand)How yields in Melbourne compare with other states and what market softening has changedWhat a buyer’s agent actually does (due diligence, negotiation/auction bidding, reports, and building the right support team)Typical timeframes to secure the right property (often 2–3 months)Off-market opportunities and the value of agent relationshipsKey considerations for first-time investors, owner-occupiers, and those exploring commercial property later onDean Munro Property: https://deanmunro.com.au Compliance: This episode is general information only and does not constitute financial or property advice. Consider your objectives and circumstances and seek independent professional advice before making any decisions. Want your business to grow and scale? Book a free 30-minute strategy call with Gary Ryan here.  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Why can't anyone copy the Bloomin' Onion after 40 years? Tim Gannon - Co-Founder of Outback Steakhouse - reveals the business strategy hiding in plain sight that built 1,000+ locations globally and turned general managers into millionaires. This episode isn't about recipes or marketing tactics. It's about: → Kitchen design as intellectual property → Ownership structure as competitive moat  → Australian authenticity as a growth engine → The $25K investment that created partner loyalty → Why "really wealthy" became the North Star for building a $4B brand ══════════════════════════════════════════════════════ WHAT YOU'LL DISCOVER: • The real reason competitors can't replicate the Bloomin' Onion (even though it's not copyrighted) • How the Proprietor Program made restaurant managers into millionaire partners • The polo farm conversation that defined Tim's entire career trajectory • What Australian hospitality taught American restaurants about genuine service • Why being in the trenches as a general manager shaped Outback's partner-first culture ══════════════════════════════════════════════════════ ABOUT TIM GANNON: Tim Gannon started as a restaurant general manager and co-founded Outback Steakhouse, building it into one of the world's most recognized restaurant brands. He's the author of "Blooming Adventures" and continues to inspire entrepreneurs with his authentic approach to business building. Connect: https://outbacktim.com ══════════════════════════════════════════════════════ ABOUT THE HOST: Gary Ryan is an author, executive coach, and business achievement specialist who interviews founders, executives, and industry leaders on the decisions and strategies that move beyond "good" to exceptional. 🌐 Connect with Gary 📧 Email: [email protected] ═══════════════════════════════════════════════════════════ SUBSCRIBE & FOLLOW: Moving Beyond Being Good Podcast drops new episodes weekly featuring world-class entrepreneurs and business builders. 🎧 Subscribe on your preferred platform ⭐ Leave a review to help others discover the show ═══════════════════════════════════════════════════════════ EPISODE: 206 RELEASE DATE: 28th July 2026 LENGTH: 13:29  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Navigating the complexities of family relationships and offering life advice to at-risk youth is crucial. This discussion with Lyndon Jones, Founder of Next Gen Edge https://nextgenedge.com.au provides valuable personal development insights for parents, particularly those whose children, even from high school, are struggling with mental health challenges. It highlights that without proper support, these students might take concerning paths.  This interview delves into the complexities of 'at-risk youth,' particularly focusing on challenges within family relationships and the critical need for effective parenting teenagers strategies. It highlights how many young individuals, even those from private school systems, can drift onto concerning paths, emphasizing the importance of early intervention and the role of a dedicated youth worker. Addressing these issues can help foster better life skills for teens and provide crucial mental health support.  This is Episode 205 of the Moving Beyond Being Good Podcast. Please visit https://orgsthatmatter.com to learn more about Gary Ryan and Organisations That Matter or https://businessgrowthdownunder.com to learn about the SCALEFAST Program hosted by Gary Ryan and Alison Wheeler for business owners. Connect with Gary Ryan on LinkedIn https://linkedin.com/in/garyryanofficial/ Connect with Lyndon Jones on LinkedIn https://www.linkedin.com/in/lyndonpjones/  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Please visit https://orgsthatmatter.com to learn more about Gary Ryan and Organisations That Matter or https://businessgrowthdownunder.com to learn about the SCALEFAST Program hosted by Gary Ryan and Alison Wheeler for business owners.  Are you conducting your "one on one" meetings with staff correctly? This video, featuring Gary Ryan from Organisations That Matter, provides crucial insights for "managers" and senior "leadership" on how to effectively lead these sessions. Learn the right approach to ensure "employee productivity" and foster better "people management" practices within your organisation.  Connect with Gary on LinkedIn here https://linkedin.com/in/garyryranofficial/  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Please visit here to learn more about Gary Ryan and Organisations That Matter  In this insightful interview, we sit down with Henrik Brandt, a Danish business growth architect, who simplifies complex "information technology" terms like ERP and CRM.  Henrik shares valuable "business tips" on how these powerful "business tools" contribute to significant "business success." Tune in to learn how to "grow your business" through effective IT systems and a smart business approach.  Connect with Henrik on LinkedIn here  Connect with Henrik on Instagram here  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

In this insightful interview hosted by Gary Ryan, we hear a powerful message on leadership and motivation. Captain Marques Powell shares his personal experience leading 183 soldiers, emphasising the critical importance of being an inspirational presence even when facing immense pressure. This life motivational video offers valuable insights into how to be a leader who stands tall and maintains composure for their troops, refusing to collapse under fear. Visit here to book Marques for your next event or leadership program. Follow Marques on Instagram here Learn more about Gary Ryan here  and connect on LinkedIn here  Watch this episode on YouTube here  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Setting a goal to become a CEO is one thing. Actually becoming one is a whole different ball game. In this episode of the Moving Beyond Being Good podcast, I speak with Barry McDonald, CEO of NovaFit, an Australian owned distributor of world class fitness equipment. Barry has spent more than 20 years shaping the health and fitness landscape in Australia through national leadership roles with brands such as Matrix Fitness Australia, Jets Australia and Goodlife Health Clubs. Barry shares how his early life in housing commission, constant school changes and junior footy coaching shaped his view of leadership as service. He explains why he always tried to behave “one role up” throughout his career, and how that mindset helped him move from sales and general management into the CEO role. We discuss: The childhood moment he realised he loved leadingTwo very different mentors who shaped his CEO styleThe uncomfortable shift from peer to CEO with the same teamThe real price you pay to sit in the CEO chairHow NovaFit doubled revenue and tripled profit in two yearsWhy true culture is built on discipline, honest conversations and genuine careHow AI is extending service and member experience in the fitness industryIf you enjoy this conversation, please follow the show, leave a rating or review, and share the episode with a leader or emerging leader in your world. To learn more about my work on leadership, culture and business growth, search for “Gary Ryan” and “Organisations That Matter” online, and connect with me on LinkedIn. Learn more about CEO Barry McDonald and Novofit  Connect with Barry on LinkedIn  Book a FREE Online Coffee Chat with Gary Ryan here to learn at least three practical strategies for leadership and business growth   Connect with Gary Ryan on LinkedIn  Follow Gary on Instagram  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Join host Gary Ryan on Moving Beyond Being Good as he sits down with Paul Cowan, the visionary founder of Cowan Air and Cowan Doors. After 34 years in business, Paul reveals how he built a multi-million-dollar enterprise that puts choosing clients and delivering unparalleled service at its core. Learn how Paul turned early hardships into strength, developed proprietary software to drive accountability and efficiency, and fostered a culture where quality and respect shape every interaction. From rejecting low-margin contracts to creating a flexible yet disciplined workplace, Paul shares pragmatic leadership lessons and the power of saying no to grow sustainably and profitably. Whether you’re an aspiring entrepreneur or a seasoned leader, discover how to build a high-performance business, keep your team aligned with vision, and maintain a lifestyle balance. Learn more about Gary Ryan and Organisations That Matter here. Learn more about Gary's SCALEFAST Program for small to medium sized business owners in Australia and New Zealand that he co-hosts with Alison Wheeler here. Connect with Gary Ryan LinkedIn here. Follow Gary Ryan on Instagram here. Subscribe to Gary's YouTube channel where you can also watch this episode here. Subscribe to Moving Beyond Being Good for behind-the-scenes reveals on servant leadership, business discipline, and creating organizations that truly matter.  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

In this Episode 199 of the Moving Beyond Being Good podcast, host Gary Ryan interviews Justin Fuller, an Australian entrepreneur living in Atlanta, who has built a successful timber manufacturing business in China. The conversation explores Justin's unique journey, the challenges of cross-cultural communication, and his recent endeavor of creating a volleyball tournament that serves as a cultural exchange between American high school students and Chinese university teams. The discussion highlights the importance of personal growth, the impact of business success on community, and the lessons learned through this extraordinary experience.   Learn more about the documentary here   Connect with Justin Fuller on LinkedIn here   Learn more about Evolution Industries  Learn more about Gary Ryan here  Connect with Gary on LinkedIn here  Book a free online coffee chat with Gary here  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

In this Moving Beyond being Good Podcast interview, host Gary Ryan and AI expert Dave King explore the rapid evolution of artificial intelligence, its impact on organisations, and the ethical considerations surrounding its use. They discuss the uneven distribution of AI knowledge, the integration of AI in sales processes, and the potential for AI to enhance customer service. The conversation also touches on the energy consumption of AI technologies, the concept of the singularity, and the implications of AI on creativity and learning. In this conversation, the speakers explore the transformative potential of AI, particularly large language models, in personal insights, organizational data management, and customer engagement. They discuss the importance of context in AI interactions, the creation of dynamic customer personas, and the role of AI agents in enhancing task management. The conversation also highlights the opportunities for small to medium enterprises to leverage AI for competitive advantage and the significance of understanding daily workflows to improve productivity. The unpredictability of AI development and the necessity for human-AI collaboration are emphasized throughout the discussion. Watch this episode on YouTube here  Learn more about host Gary Ryan here   Follow Dave King on Twitter/X here  Connect with Dave on LinkedIn here   Connect with Gary Ryan on LinkedIn here   Contact Gary Ryan here  Purchase Gary Ryan's book, Yes For Success - How to Achieve Life Harmony and Fulfillment here  Purchase Yes For Success - How to Achieve Life Harmony and Fulfillment Kindle Edition on Amazon here or buy the physical book here  Connect and chat with Gary on Facebook here  Follow Gary on Instagram here    If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

In this conversation, host Gary Ryan interviews Shawn Callahan, Founder of Anecdote International, discusses the significance of storytelling in leadership, emphasising its role as a powerful communication tool that inspires action and engagement. Shawn explores the concept of natural storytellers, the importance of story listening, and how organizations can cultivate a storytelling culture to enhance leadership effectiveness. The discussion also highlights practical examples and strategies for integrating storytelling into business practices, ultimately aiming to create a more impactful and connected workplace. In this conversation, the speakers delve into the significance of storytelling within organisations, emphasising its role in shaping culture and connecting employees to overarching strategies. They discuss the challenges businesses face in adopting storytelling as a strategic tool, particularly in data-driven environments. The conversation transitions into the importance of scaling business operations and building strong client relationships, highlighting personal anecdotes and lessons learned. Finally, they explore the concept of moving beyond mediocrity to achieve remarkable success, underscoring the need for businesses to stand out in a competitive landscape.  Learn more about Shawn and to access your free ebook copy of "Putting Stories To Work" here Connect with Shawn on LinkedIn here   Learn more about Gary Ryan here   Connect with Gary on LinkedIn here    If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Summary  In this episode of the Moving Beyond Being Good Podcast, Gary Ryan shares his top five business lessons learned over 18 years in business. He emphasizes the importance of publishing books, maintaining a strong social media presence, viewing customers as lifetime partners, continuously improving skills, and treating every customer as the number one priority. These lessons are designed to help others create long-term success in their own businesses.  Takeaways  Publishing books has generated significant credibility. Social media presence is crucial for business success. Viewing customers as lifetime partners fosters loyalty. Creating new programs keeps the business competitive. Continuous learning enhances service quality. Treating every customer as number one builds trust. Consistency in communication is key to client relationships. Investing in personal development leads to better outcomes. Authenticity in marketing attracts the right clients. Long-term partnerships yield mutual benefits. Listen to this episode on YouTube here  Learn more about Gary Ryan here  Connect with Gary on LinkedIn here   Follow Gary on Instagram here   Book a FREE 30-Minute online "Coffee Chat" to discuss your leadership or business growth needs here   If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Summary In this episode of the Moving Beyond Being Good Podcast, Gary Ryan reflects on his 18 years in business by sharing his top five mistakes. He emphasizes the importance of not just relying on client satisfaction for growth, the need to develop marketing and sales skills, the pitfalls of remaining a solopreneur, the dangers of getting comfortable, and the necessity of setting ambitious goals. Each mistake serves as a lesson for aspiring entrepreneurs to avoid similar pitfalls in their own journeys.  Takeaways  Celebrating 18 years in business is a significant milestone. Relying solely on client satisfaction can hinder business growth. - Developing marketing and sales skills is crucial for success. Remaining a solopreneur limits business potential. Getting comfortable can lead to stagnation in business. Setting small goals can restrict business growth. Ambitious goals can drive action and innovation. Learning from mistakes is essential for growth. Continuous development is key to long-term success. Embracing change and challenges is vital for entrepreneurs.Listen to this episode on YouTube here  Learn more about Gary Ryan here  Connect with Gary on LinkedIn here   Follow Gary on Instagram here   Book a FREE 30-Minute online "Coffee Chat" to discuss your leadership or business growth needs here   If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan

Summary In this episode of the Moving Beyond Being Good podcast, host Gary Ryan interviews Aaron Schultz, founder of The Outback Mind Foundation, who is dedicated to addressing domestic violence and supporting men's mental health. The conversation explores the importance of personal responsibility, emotional awareness, and creating safe spaces for men to discuss their feelings and experiences. Aaron shares insights from his work with men, emphasizing the need for education and community support to break the cycle of violence. He discusses the impact of men's circles and the role of documentary projects in raising awareness and fostering change. The episode concludes with a call to action for businesses and individuals to support initiatives that promote mental health and prevent domestic violence. Takeaways Domestic violence awareness starts with personal responsibility.Creating safe spaces for men is crucial for open dialogue.Education is key to preventing domestic violence.Men often lack emotional awareness, leading to harmful behaviors.Community support can help break the cycle of violence.Men's circles provide a platform for sharing and healing.Documentaries can raise awareness and foster change.Proactive measures are needed to address mental health issues.Support from businesses can enhance community initiatives.Compassion and understanding are essential in addressing domestic violence.Watch this episode on YouTube here. Connect with Gary Ryan on LinkedIn here. Follow Gary Ryan on Instagram here. Learn more about Organisations That Matter here.  If you would like support in creating a high-performance culture based on treating people as human beings, please click here to contact Gary Ryan