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This week on the Mumbrellacast, we parse the second book of the radio ratings, look at M+C Saatchi Australia's fall from grace, and speak to Spotify's global head of thought leadership, Jenny Haggard. First off, we look at the first radio ratings survey since every single network decided to lay waste to their Sydney breakfast radio plans. Kyle and Jackie O are gone, Jonesy and Amanda are gone, Fitzy, Wippa, and Kate are gone, even 2Day's "the hits before they hit" format has gone out the window. We take a look at a survey where everything changed -- but mostly stayed the same. Next, we look at M+C Saatchi's dive. The global agency delivered its worst ever yearly results this week, and the Australian operation has copped the blame for the fall. It was so bad that the company presented its full-year results, minus Australia. Gulp! What's the story? And finally, we convinced Jenny Haggard, Spotify's global head of thought leadership, to take a three-month tall-ship from her Los Angeles office to our converted 1800s wool shed office in Sydney just to appear on the podcast, which is the type of commitment to cause we should all expect from our Swedish tech giants. Jenny has been with Spotify for 12 years, which is much longer than Taylor Swift and Neil Young have been. She chats about how the company is letting users become more active in how their own algorithmic recommendations work, the delicate balance between being a company that is chasing both subscriptions and advertisers –- and the struggles they’ve had educating the market on its ad offering -- what sets Spotify apart from social media platforms, despite being on the same pocket-computer, and how Australia's under-16s social media ban may impact them in the future -- and what they'll do if it does. Happy listening! Get the latest episode every Thursday. Podcast edit by Abe’s Audio.

Welcome to a special relationship issue of the Mumbrellacast, where we look at the delicate dance between creative agencies and clients, and the harried, hurried waltz between media agencies and media salespeople. BMF and Westpac announced their divorce this week after just one year. Both are claiming they initiated the breakup, due in no small part to Mumbrella's own investigations into the matter. BMF fired the first shot, as far as we can tell, but isn't it rather unusual for an agency to fire a client? We discuss. A nicely timed study from marketing consultancy We Grow came out this week, examining the fragile relationships between those who buy the ads and those who sell the ads. Small talk is out of fashion these days, it seems, with each meeting needing to have a clear, concise point -- and hopefully nouns used as verbs and vice versa. There is increasingly no tolerance for salespeople reaching out just to reach out, meetings with no clear agenda, and God help the media seller who tries to book a boozy lunch without any concrete pitch. It's a pressure cooker situation, the agencies say, and salespeople who fail to understand this are doomed to annoy agencies into eternity. But aren't relationships built mostly on pointless chit-chat? There's a massive disconnect here, and we delve into it. Within 24 hours this week, Snap, BBC, and Disney announced around 4,000 job losses between them, with AI being blamed for a lot of the redundancies. But is that just an easy excuse to get rid of staff, and save some money during a period of declining traditional media, soft advertising spend, and mass uncertainty around what technology will bring next? And we wrap up this week's podcast by asking the question: Why in the world is News Corp launching an 87-year-old fashion title into the Australian marketplace? The mobile-first, social-first play seems at odds with a classic glossy magazine brand, but there may be method in the madness -- especially given the Myer partnership and the e-commerce side of things. And just for the hell of it, we close with an impromptu magazine-based pop quiz. Happy listening! Get the latest episode every Thursday. Podcast edit by Abe’s Audio.

Welcome to the Mumbrellacast, where chances are you're about to win. We open this week's podcast by parsing the new gambling advertising restrictions announced last week by Anthony Albanese, more than one-thousand Earth days since a parliamentary inquiry recommended a total ban. While this isn't a total ban, in-stadium advertising at sporting events is no longer allowed (including on teams jerseys), TV stations are limited to three ads an hour, celebrities can no longer promote betting companies, and kids will be spared the footy odds blasting through SEN 1116 during school pick-up times. But do the new restrictions go far enough? Is Albanese's focus on protecting children from the evils of hearing about a same-game multi missing the point, when we live in a country with the most gambling losses (and wins!) per capita in the world? And what does this mean for the NRL's pending broadcasting deal, which footy boss Peter V'landys still believes will beat the AFL's current $4.5b seven-year deal? For that last question, we pass the mic to gambling and sports media rights expert Lachlan Gepp, who channelled Daryl Kerrigan in saying, "tell him he's dreaming". This week, Daily Mail Australia hired a new head of digital subscriptions, who has the modest task of driving the transformation of the company's revenue stream. We discuss how the Mail's increased focus on chasing subscription dollars instead of web traffic marks a big shift in the global media landscape, and ask whether they will be successful in retraining and retaining legions of readers drawn to its entertainment-heavy content. Also, Ooh Media had an eventful week, with the departure of its chair Tony Faure -- as well as most of the staff within its retail media arm Reo, which will be shutting down by the end of June. While retail media is booming at the moment, there appears to be no room at the inn for third-party companies trying to team up with brick-and-mortar businesses to help them sell retail media assets, advertising, or both. And, just for fun, we press rewind on a snippet from an February interview with Ooh CEO James Taylor, where he talks about the future of Reo. Happy listening! Get the latest episode every Thursday. Podcast edit by Abe’s Audio.

Welcome to a special Easter edition of the Mumbrellacast, where you don't have to search high and low to find the treats. We start with the news that Telstra's chief marketing officer Brent Smart has left the company, after launching one of the most memorable campaigns seen on Australian television in years. We couldn't confirm news that he left the offices leaning back and whistling a Bee Gees tune, but we do look at what's next for the country's biggest telco. And while we're on the subject of telcos, Vodafone has managed to upset a lot of Australians with its newest campaign by suggesting that regional and rural areas are devoid of life, culture, and phone service. Plenty of emus though, apparently. American Ali Wong stars in the commercial, and her claim that "nothing's out here" has made national news. Is the ad elitist, funny, or a bit of both? (Or neither?) This week, Mumbrella broke the news that Virgin Australia is quietly building its own retail media network, hiring the former McKinsey and VML digital leader Scott Moore to drive its development. Retail media is becoming a major money spinner for brick-and-mortar stores, neatly wrapping together their physical and digital locations to sell you cat food and Zooper Doopers, but how exactly will it work for an airline? And will Qantas board the retail media plane next? The eSafety Commissioner’s first report on the under-16s social media ban is rather damning. It has found that, close to four months since the implementation of the ban, Tiktok, Facebook, Instagram, Snapchat, and Youtube still have “major gaps” in their compliance, and that more than two-thirds of children under 16 who already had a Facebook account in December when they bans came into play, still do, despite two-thirds of kids also believing Facebook is "totally lame, Mum, gross!" (okay, that final stat isn't from eSafety). We unpack the report. Finally, Jackie Henderson has filed suit against her former employee ARN, claiming that the termination of her contract “constituted adverse action". Henderson is arguing that her initial complaint letter, where she said she can no longer work with Kyle Sandilands was simply her exercising her workplace rights, and that the contract was terminated because of this, in contravention of the Fair Work Act. Happy listening!

This time last year, Publicis Group completed its landmark acquisition of Atomic 21 2, bringing one of Australia's biggest independent media success stories into its fold. In today's interview episode of the Mumbrellacast, Rory Heffernan, CEO of Atomic 21 2, and Michael Rebelo, CEO of Publicis Group ANZ, unpack the year-long integration process, including what's worked and what comes next.

We've crossed the picket line to present this week's episode of the Mumbrellacast. Around the time of recording this episode, ABC employees were returning to work from their 24-hour strike -- the first in 20 years -- which means the skeleton staffers won't have to dust off those old Seachange episodes just yet. But nothing has been resolved, so it remains to be seen if another strike is on the cards. We break down what the workers want, why they haven't gotten it -- and why managing director Hugh Marks is acting as if working for Aunty is akin to doing national service, with lines like: "I understand that in the current climate higher pay would help many individuals, but we must also remain focused on the long-term sustainability of the ABC and its relevance to all Australians." Kyle Sandilands filed suit against ARN last Friday, and we got hold of the "concise statement" lodged in Federal Court on his behalf, which we've published in full on the website, and which we unpack on the podcast. The document also reveals, for the first time, the exact amount that Kyle is earning, and under which financial column each of those "services" falls under. There's a curious "consultancy fee" for ARN's hip hop-based digital station CADA, which caught our collective eye. Our guess is Kyle isn't instructing them on which ASAP Rocky album tracks to playlist. We also talk press releases, following Medianet's Amrita Sidhu's declaration at CommsCon on Wednesday that 73% of journalists told them they "often or occasionally" receive what they suspect to be AI-generated pitches. "Make no mistake about it though," she said. "Our thematic analysis shows the majority will lose trust in the pitch ... For them, an AI generated pitch is a lazy pitch. It's a non-researched pitch. It's a potentially false pitch. There goes the trust." We debate whether journalists can detect an AI-generated pitch, and the rising use of press releases in journalism. Finally, we hear from Tumbleturn Marketing Advisory’s Jen Davidson, who feels we are ready for what she dubbed "Naked Communications 2.0", referring to the storied agency that pioneered unbundling strategy from execution. Happy listening! Get the latest episode every Thursday. Podcast edit by Abe’s Audio.

The highest paid radio host was officially terminated from his job this week, after his equal-highest-paid co-host Jackie Henderson was let go a few weeks back. We're talking about Kyle Sandilands of course, which is where we begin this episode of the Mumbrellacast. Is this the end of the saga, or just the beginning? Or the long, long middle? We pick apart the wording from Kyle's impassioned media release, issued a few minutes before his ex-bosses at ARN made the news official on the ASX on Wednesday morning. He has called the lawyers in, and is claiming that his former bosses made it impossible to actually remedy the alleged breach. Surely Sandilands won't give up his $100m pie without a dragged-out, knock-'em-down legal battle. We speculate wildly on what might happen next. And sticking with radio, we parse the year's first radio ratings survey, where the main take-away message seems to be that -- in the world of radio -- change takes time to stick. Christian O'Connell replaced Jonesy and Amanda in Sydney breakfast for ARN's Gold, and the listeners were not willing to stick around for the shift. A few stations changed names, and listeners ran away. It's early days though -- we still believe. Finally, a bunch of top executives in Australia’s advertising industry are facing a future of falling financial returns, as consolidation, shrinking remits, and hordes of sentient robots that love a good em dash have killed off the million-dollar leadership salary -- perhaps for good (in every sense of the word). But where do all these executives end up when the well runs dry? Maybe they can join Kyle at Lowes? Happy listening! Get the latest episode every Thursday. Podcast edit by Abe’s Audio.

Chris Howatson has called out the mass consolidation of advertising agencies sweeping the global holding company sector, describing it as a confusing strategy that could hamper long-term growth. Speaking to the Mumbrellacast, the founder of Howatson and Co said the approach focuses on merging creative brands that don’t scale, while media operations, where scale actually delivers efficiency, are the parts that make financial sense. He added that holding companies may continue to make extreme margins on media through principal trading, but this will mask the declining value of their creative businesses as more top talent leaves for independent agencies. Howatson’s comments come as the agency marks its five-year anniversary, with the founder outlining his long-term commitment to remaining independent, keeping headcount under 200 even at the cost of taking on new clients, and explaining why he believes the industry is entering a creative renaissance despite consolidation and AI disruption.

Four years ago, Tim Burrowes came up with the idea of the Unmade Index, which tracks daily the fortunes of 14 Australian publicly listed companies, ranging from once-mighty media companies like Seven through to tiny (read: $40m) businesses like Gumtree. Unfortunately, since its January 6, 2022 inception, the index has tracked the massive decline of the local media industry, with the total value dropping by more than 60%. If maths isn't your strong suit, that's a big fall for stocks -- which investors generally prefer to increase in value. As discussed in the podcast, the past four years have been absolutely transformative, just not in a good way.

Good things come to those who wait, and the out-of-home advertising industry, and the media buyers who book the campaigns that grace billboards and bus shelters across the country, have certainly been waiting for the next iteration of Move for quite some time. Originally called Move 2.0, then reverting to simply Move, the long-awaited and much-touted out-of-home audience measurement tool is finally live, having been in development since 2021, and teased numerous times along the way. Elizabeth McIntyre, CEO of the Outdoor Media Association, appears on the Mumbrellacast, where Tim Burrowes quizzes her on the future of out-of-home advertising, the granular new Move system, and what's happening within the OMA. Burrowes also asks McIntyre about her own plans, now the big project has been completed and delivered. For the uninitiated, Move tracks audience data from around 180,000 outdoor advertising sites around the country, by modelling a synthetic audience of 2.2 million Australians and their daily movements. This system was built after tracking the movements of 5,000 people over a fortnight across more than 280,000 different routes. It then predicts the likely audience of each out-of-home advertising point. This information is calibrated against independent data sources for further accuracy, and is available in hourly increments. Listen to the whole conversation on the Mumbrellacast, by subscribing on your favourite podcast app, or clicking on the player above.  

Welcome to this week's Mumbrellacast, featuring zero serious misconduct breaches -- aside from references to both Alan Bond and Donald Rumsfeld, of course. It's been quite the week in radio-land, with ARN using the dump button on Kyle Sandilands for "serious misconduct" which is, of course, legalese for "teasing his co-host for believing in star charts". We smashed the glass and issued an emergency podcast on Tuesday evening shortly after ARN dropped the bombshell that the Kyle and Jackie O show is no more -- you can listen to that here -- but today we investigate what is likely to be a long and drawn out legal battle between Sandilands and his former station. Victoria-Jane Otavski from Blackbay Lawyers unpacks all the legal elements for us, and looks at whether or not the network actually has a case for alleging serious misconduct in breach of his contract. As she asks, how can someone remedy a behavioural breach that's already happened -- without using some serious time-space misconduct. This week Mumbrella broke the story that Australian content platform Envato was sacking up to a third of its workers. Envato has flown under the radar for many, but for certain creatives it provides songs, sounds, stock imagery, and photography -- paying billions out to the creatives who made the original pieces, while providing a rich content library to those who need it. It was bought by Shutterstock last year for a whopping US$245m, so this is a major Australian start-up success story gone slightly pear-shaped. We look at why it needed to make such a drastic downsizing, and whether or not AI has reared its mechanical head (spoiler: it has). Finally, we look at Vinyl Group's acquisition of Val Morgan Digital, which will see the media company add Buzzfeed, Ladbible, Popsugar, Vox Media, and Choctop Monthly to its growing stable of brands (fair enough, I made up Choctop Monthly). We wonder aloud whether the $7m (plus $3.5m in Vinyl stock) was too much to pay, or if this is all part of the masterplan to build a media stable to fuel the company's music tech dreams? Happy listening! Get the latest episode every Wednesday. Podcast edit by Abe’s Audio.

"What I uncovered as I tried to get my team set up time sheeting ...  was that not only are they incredibly frustrating for the people doing them, and the people chasing them, but the data that comes back from them is not very accurate." That's Freddie Mckenzie, co-founder of Manifest, a startup using AI to automatically construct timesheets at agencies. Mckenzie, speaking with Tim Burrowes in the latest episode of Mumbrella's Unmaker Series podcast, says he's well aware that many in the industry think billable hours is a broken model: but that doesn't mean it's irrelevant.  "The agency model and the whole industry runs on time: time's a really important component at the moment. It's becoming less important as we go into the future, but ultimately it's a service-based industry ... [and time remains important for] understanding your costs, understanding your resourcing, understanding your team, and understanding your business." Manifest began as an internal tool ("Shutterspeed") built inside Mackenzie's Auckland production company Vivid Creative (now Chameleon). The system uses machine learning to automate time sheet tracking, and Mckenzie says that pricing model will initially be based on standard per-seat SaaS models. McKenzie told Burrowes that while some people may have privacy concerns about the software, it was probably worth it even on an individual basis because for many agency people, timesheeting is the worst part of their job. Manifest is not a simple timesheeting stand-in: it's designed to give managers a better understanding of their own operations.  "Charging based on time is definitely becoming obsolete really fast -- it de-incentivizes agencies to use AI tooling because it's supposed to make us faster."  "What Manifest is designed to do is help you understand how outputs are created and how value is created inside the agency," he says.

The news that the Kyle & Jackie O Show is coming to an end is a consequential one. The sudden and dramatic axing of FM radio's biggest show of the last two decades has enormous consequences not just for Kyle Sandilands and Jackie Henderson, but also for ARN Media and even rival Southern Cross Austereo. Tonight's ASX announcement also sets the stage for a legal battle between Sandilands and ARN. In an emergency edition of the Mumbrellacast, Tim Burrowes was joined by Ben Willee, executive director for media and data at Spinach Advertising to unpack the consequences of the media story of the year. What next for the two presenters, and how on earth will Kiis FM fill the breakfast shows in its tow biggest markets? Ben Willee has a bold suggestion: Beg Gold FM's Brendan Jones and Amanda Keller to return to breakfast, and ask Chrsitian O'Connell to switch networks to Kiis.

It’s results season, and this week Nine, SCA, and ARN all reported the various fortunes of their companies. The night before they announced their financial results -- and the very next business day after the retirement of chair Kerry Stokes -- SCA's board decided to dump boss Jeff Howard, who used to run Seven, and was very briefly CEO and managing director of the newly merged Seven/SCA. The timing of this decision sent quite a message to the market. Former SCA boss John Kelly (back when they were "all about audio") is now interim CEO of the company's TV and audio divisions, and decided to use the SCA investor call as a gentle audition to shareholders for the top role. He looks in with a good shot. After all, it was very clear which of the two companies involved in the Seven/SCA merger is doing the heavy lifting in financial terms, and it's not the one that screens three hours of Home and Away each week ...

Hundreds of thousands of hateful comments are sitting on the Facebook feeds of Australian news publishers, according to a scan from a social media startup that is using multiple AI models to understand comment intent and context. “Conversational intelligence” company Sence scanned 4.8m comments on 114 publisher pages and found virulent racism and violent threats among around 400,000 harmful comments attached to news stories. The New Zealand operation — which has signed up The All Blacks, NZME and Radio New Zealand in its home market — is now pushing into Australia and is using the scan as an illustration of the extent of the problem.