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Age is just a number — Does it apply even when running a business? Spencer proves his point about feeling young, vibrant, and youthful by sharing his recent experiences through his conversations with his mother and friend. He shares what most people want to feel in the product and project that they are involved in, as well as the changes when it comes to adding energy to a business and making it grow. If you're in a business, you feel like it's stagnating, remember to breathe some life into them, breathe some life into that business, into those people, and it will yield such great results for you. Episode Highlights Feeling young, feeling youth, feeling vibrant is important What people want to feel in the products and projects that they are involved with The challenge when it comes to adding energy to your business Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

How can a business grow and gather more customers in the long run? Other than marketing and advertising their business, one of the key ways to spread the word around is with five star reviews. And that surrounds Spencer’s talk for today. He describes the lessons he’s teaching his employees every year: Through tips. Spencer also talks about how framing the review process works and how the persuasion framework can ensure your business continues to grow. Episode Highlights Love-hate with iPad checkouts Spencer’s lesson to employees every year How framing the review process works The persuasion framework Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

For a business to be more profitable, creating additional revenue streams should be on top of any business owner’s list. Creating multiple income streams should maximize your business’ potential. Looking back at his vacation in South Mexico, Spencer shares the incredible business lesson he learned from his trip while meeting his taxi driver. He breaks down the different alternatives available to help in marketing a business. Spencer also talks about the other ways to add revenue in an existing business and how he was able to open up the taxi driver’s mind into unlimited possibilities. Episode Highlights The incredible business lesson Spencer learned during his trip in South Mexico One of the last things that they want to take care of when out on vacation in an AirBnB The different alternatives to marketing their laundry business What the different ways to add revenue to your business are Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

To drive your team to fulfill your company’s vision, having an operator for your business is a must. If you’re a business owner, one of the key things you should look for is someone you can trust to help with your operation. Spencer talks about not only about finding an operator, but also his own non-negotiables when looking for one. He also discusses why having an operator is essential and how you can see your business take off beyond what you could ever imagine, if there’s someone behind you. Episode Highlights Finding an operator is not always the easiest What the end result can be if you’re finding your fulfillment in life and your meaning through your business The non-negotiables when looking for an operator Why having an operator is essential Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

When you’re hiring employees, do you think of their future in the company? Are you picturing them as the future supervisor or manager? This is the case for Shelby Scarbrough. Spencer interviews Shelby Scarbrough to talk about how she started working as an all-around skilled worker for their family-owned Burger King franchise to own several stores. She talks about hiring people, not just to fill the job, but to train them as they work their way up as a manager. Shelby also reiterated the importance of looking at the good things and the positive pieces, rather than the negative ones, when approaching businesses and handling people. Episode Highlights Who the guest is. Shelby started out at their family-owned Burger King franchise. Is it challenging to get employees then compared to now? Employees working their way up as managers.  Assumptions of anticipating in a first step job to not getting paid how much they should.  A different approach: Instead of focusing on negative things, she’s looking at the good things, the characteristics, and skills, the positive pieces.  Wisdom to impart to other people who want to start.  If she’ll start her business now, in this era, how can Shelby be approaching it differently?  Why do the core foundational values need to change?  Links and Resources Civility Rules! https://shelbyjoyscarbrough.com/ https://www.joyjourney.life/ Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

Increasing your B2B sales is tough and challenging: From generating leads, talking to your potential customers, and pushing the sales, not all strategies that work for others might work for you. So how exactly can you grow your B2B sales? To share his experiences handling different B2B companies, Spencer welcomes Patrick Baynes. Patrick was a cofounder of PeopleLinx, the first B2B social marketing platform based on the LinkedIn API, which raised $8 million in venture capital. He is now the CEO of Nerdwise, which enables sales teams to accelerate each stage of the buying process from prospect discovery to outreach and acquisition. Patrick talks about how he succeeded as an entrepreneur and what it took to get there. Episode Highlights Who is Patrick Baynes and what is Nerdwise? What is the business of Nerdwise all about? What’s unique about their marketing strategy? Setting a foundation. A lot of people don’t get past the point of reaching 1 to 2 Million in sales. Has Patrick experienced interacting with these people in his company? Unpacking the B2B Strategies: Different ceilings Patrick saw and what he did to breakthrough. Things that he sees popping up from successful people who are using Nerdwise. The best ways to get in touch with Patrick Baynes and Nerdwise. Links and Resources https://www.nerdwise.com/ https://www.linkedin.com/company/nerdwisecorp https://www.linkedin.com/in/baynes  Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

Who is the person in your life who can make complex things look effortless and simple? What do you think are the processes and systems that they follow? These are just two of the many questions that Dave Zumpano answered with Spencer. Dave is an entrepreneurial attorney who does not only help people with their businesses but also educates others in creating systems and processes that can make complex things simpler. Dave shares the difference between systems and processes. He also talks about The Who, Not How belief. Dave shares important advice for people who want to add value in their lives: To create value, you have to simplify the path. Episode Highlights Dave Zumpano is the master of making things look simple. Who is Dave Zumpano? Protecting the financial freedom of families: But why Freedom? To create value, you have to simplify the path. How did Dave realize the most important things to simplify? Driving and providing strategy: Matching another person’s strategies with his expertise. Focusing on people working on strategic coaching calls in their unique ability. The Who, Not How book. Difference between a process and a system. How to reach out and get in touch with Dave? Words of advice: Read and consume more information to help you with your business and let it grow.  Links and Resources Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork https://eplawcenter.com/ https://guidr.legal/ [email protected] [email protected] https://www.linkedin.com/in/david-zumpano-a0208119a https://eplawcenter.com/about-estate-planning-law-center/eplc-legal-team/david-zumpano-cpa-esq/  Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

How do you decide whether to pursue your business idea or not? Spencer shares an important lesson for entrepreneurs and those who are planning to start their own business: You need to stop growing businesses in your head. He reiterates the importance of taking the first step of action, reassessing, and moving forward before making the final decision. After all, if the idea is not pushing you to take an action right away, it’s probably not good enough. Episode Highlights What Spencer enjoys most The eye-opening story We need to stop growing our businesses in our heads It’s really for us to get wrapped up and to think about the final piece before we even get started As you’re trying to grow, take the first step of action, reassess, then move forward from there If it’s not driving you to take action right away, it’s probably not good enough Links and Resources N/A Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

After experiencing working from home, a lot of employees refuse to return to work, especially after the scare of COVID-19. As an employer who prefers working on location, what are the ways you can encourage your team to enjoy working back in an office? In this episode, Spencer and Lynn Thomas talk about how you can build stronger connections with your employees and strategies that you can apply in your business. Episode Highlights How COVID-19 has given companies a great opportunity to build stronger connections with employees. COVID has changed the relationship between the workplace, employees, and employers. As a manager and employer, should you share issues that are hard like your mental health, physical health, and overall well-being with your team? How does an employer, who’s used to having employees within the company inside a location, decide whether they’ll implement the permanent work from home setup or not? Make your employees and yourself be part of your future. Do you prefer working in an office or virtually? What are the different ways you can discourage boredom in the office, without working remotely? Coming from COVID, people miss the social connection, the human connection. Caring plus passion equals empathy. You want to be trusted by your employees. Connect to your employees by asking, “As a human being, how are you doing?” There’s a slice of genius in every employee. Be curious enough to ask a question and patient enough to listen. Links and Resources https://www.linkedin.com/in/lynnthomasjd/ https://www.linkedin.com/company/thomas-consulting/ https://www.thomasconsultingwins.com/  Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

We’ve all heard the phrase: “America, the land of opportunity” and this episode is all about it! Spencer had a conversation with Jeff Badu, who is from Ghana, Africa. He tells us how he grew up, and what it was like. Even though he is still young, he has made his mark as a real estate professional, owning multiple real estate properties, and is impacting his community! Stay tuned to hear his fascinating story! Episode Highlights Who he is You should invest your money early The way Ghana is built Returning to Ghana for a family vacation Going to college His real estate investment company Try to do things better There’s so much financial illiteracy Free education on his website Creating businesses that are providing massive value What’s next for Jeff Links and Resources https://www.jeffbadu.com/ https://www.linkedin.com/in/jeffbadu/  Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

This podcast is for business owners that are out there, that did good but they missed great. This episode is a little different than most, we’re getting into the psychology of communication, specifically about overcoming communication fears. We talk with Janice Dean about some techniques and things that you can practice in your business. Episode Highlights First seconds on stage What’s fear and why people get it We all must communicate People want to hear what you have to say The principles that she teaches Stop thinking about yourself and think more about others You have to be in the journey Links and Resources https://janicedeancommunications.com/ https://www.amazon.com/Ten-Secrets-Overcoming-Stage-Fright-ebook/dp/B097789B4Q    Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!

Having good operators in your business is a MUST. If you’re looking to acquire a business and you don’t have an operator, listen to this episode as we spoke with Ana Santiago, the COO of Outsource School. Her story is very special as she started as a general VA and today she is the COO of a well-established company! Episode Highlights Being the COO of Outsource School When she started - 2:44 How she became COO What Outsource School does Wanting to be part of something bigger Hiring VAs The different roles that she has in the company Focus on communication and attitude Her role as a COO Being in touch with everybody in the team Outsource School’s focus Links and Resources https://www.outsourceschool.com/ [email protected]  Subscribe and Share Find us on Apple Podcasts Follow us on Spotify Listen on Stitcher Say hi on Twitter @spencershaw If you like what you hear we’d love for you to leave a review and tell us what you think. Your support is the fuel that keeps us going!