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★★★★★

4.8

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74 reviews

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Lodging Leaders is an award-winning weekly podcast that examines trends and issues impacting the hospitality industry. Each week, we bring listeners on a journey through engaging stories narrated by co-hosts by Jon Albano and Judy Maxwell, and amplified by interviews with hospitality experts and other thought leaders. Each enhanced episode leverages modern media to provide closed captions, chapter markers with images and links, and an expanded multimedia report with downloadable transcriptions, while adhering to strict editorial standards. The longest running, top-ranking hospitality podcast, Lodging Leaders received a Bronze Stevie® Award in 2020 for Podcast of the Year in the 17th annual Stevie® Awards for Women in Business. Its parent company, Long Live Lodging, also received a Bronze Stevie® Award in the Media Hero of the Year category for its expanded coverage of the coronavirus COVID-19 crisis on the hotel industry.

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Repositioning For Recovery: Hotel conversions to outpace new builds

2021/11/17

Lodging Econometrics has tracked the hotel industry since 1998. Its global database includes new-hotel pipelines as well as renovations and brand conversions. Hotel franchisers once eager to launch new brands are focused on converting existing hotels because it’s a faster way to recover revenue lost to the COVID-19 pandemic than through new construction. In Episode 346, Lodging Leaders explores the increasing number of conversions in the U.S. hotel industry and what owners and operators need to consider before repositioning an asset.

Ben’s Friends: How a hospitality tastemaker is saving others from addiction

2021/11/17

In response to the death of a colleague who struggled with addiction, Steve Palmer and fellow restaurateur Mickey Bakst established Ben’s Friends, a community of restaurant owners, managers, chefs and other workers who seek sobriety. Palmer tells how Ben’s Friends came to be because he wants to raise awareness of substance abuse in the F&B industry and let those who struggle with addiction know there’s acceptance and help.

‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand

2021/11/10

In the first few months of the COVID-19 pandemic in the U.S., financiers anticipated a swell of distressed hotel businesses. Some raised rescue funds to respond to what they thought was a pending crisis. Though there are financial rescues taking place, the level of such activity is far below what industry advisers and fund managers expected. Commercial real estate investors positioned to act in the early days of the pandemic held off and are now just beginning to unleash their cash hoards totaling billions of dollars. Episode 345 of Lodging Leaders podcast explores the state of capital investment in the hotel industry.

Clean the World: Recycling hotel soap prepares nonprofit to save lives in pandemic

2021/11/03

Shawn Seipler of Orlando, Florida, founded Clean the World 12 years ago to fight life-threatening illnesses in children who had no access to soap and water. He started by collecting discarded guest-room soaps from a single hotel in his neighborhood. Today Clean the World has recycled 63 million bars of amenity-sized soap from more than 8,000 hotels and resorts and distributed them to 130 countries. The COVID-19 pandemic dealt Clean the World a dramatic blow in its programming and growth strategy. Lodging Leader’s introductory episode in its special series, “Happy To Be Of Service: Stories of hospitality giving back,” features Seipler who talks about Clean the World’s beginnings and how a hospitality industry in recovery has helped the nonprofit pick up the pieces and move forward with its life-saving mission.

Take a Cue from Hospitality: Senior living is next big opportunity

2021/10/27

Hoteliers and allied vendors invested in both lodging and senior-living assets demonstrate how the spirit of hospitality and its best practices extend into other real-estate-asset groups. Episode 343 of Lodging Leaders podcast is the second in a two-part series that explores the hospitality industry’s growing interest in senior living.

Live Long and Prosper: Hospitality industry embraces senior living

2021/10/20

Boston University School of Hospitality Administration’s Master of Management in Hospitality program launched this fall with a new concentration in senior living. The school believes it is on the cusp of a massive shift in how Americans view aging and where new opportunities lie for the hospitality industry. Episode 342 of Lodging Leaders podcast explores how hospitality professionals are aligning interest and innovation with what one researcher calls “the longevity economy.”

One Big Happy: Travel survey reveals how hotels can attract families

2021/10/13

Families are driving the hotel industry’s recovery from the pandemic recession. A new report by the Family Travel Association reveals what parents are looking for when planning vacation experiences to enjoy with their children. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families intending to travel within the next 12 months. Episode 341 of Lodging Leaders podcast explores how hoteliers can use the information to generate business.

New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors

2021/10/06

Episode 340 of Lodging Leaders podcast updates the progress of efforts by hotel industry leaders to open doors and break down financing barriers for women who want to invest in or own hotels. Whether they’re new to the concept or they’ve worked in lodging for years, women are an emerging force in hotel development, investment and ownership. This report features several industry leaders who are making significant strides in building programs that encourage and support women interested in becoming hotel owners and investors

Dude, Calm Down

2021/10/05

Calvin Tilokee's first meme was printed out and hung on his office door. Since then, he's created @revparblems, a hospitality comedy account on Instagram with 20,000 followers. Susan learns how Calvin navigates the highs and lows of being the funniest account on Instagram and helps hotels with social media through his company, RevPar Media. View the show notes for this episode at https://topfloorpodcast.com/3.

Positive Attributes: Hoteliers debate separately pricing amenities and services

2021/09/29

Squeezing every last ounce of profit from a hotel’s top-line revenue has always been a challenge for hotel operators but the COVID-19 pandemic has tested the mettle of even the most savvy revenue manager. One trend hoteliers are debating is à la carte or attribute pricing for amenities and services that are typically rolled into room rate. Some hoteliers are giving it a go while others are in a wait-and-see mode. Episode 339 of Lodging Leaders podcast explores how the industry may unbundle services and find ways to tap revenue from guests willing to pay extra to craft their own stay experience.

We're NOT Idiots

2021/09/28

In the course of her hotel career, Kate Burda learned the business inside and out, from Minneapolis to Miami. Along the way, she figured out that the sound and fury of the hotel business could truly signify something by focusing on a traveler's point of inspiration vs. a hotel's product offering. Susan learns how Kate's company helps hotels and other businesses ignite the connections between financial performance goals and sales and marketing strategies.

Cybercrime Spree: Hotel industry more vulnerable than ever to hackers

2021/09/22

From the start of the coronavirus pandemic in early 2020, the hotel industry turned to technology to solve immediate challenges. The very nature of hospitality can make a hotel vulnerable to cyberattacks. As the industry adopts new technology to help it recover from the coronavirus crisis, the threats are greater and the number of attacks are growing. Episode 338 of Lodging Leaders podcast focuses on the pervasive cyber threats the hospitality industry faces as it deploys technology to modernize its business processes and improve guest experiences.

Podcast reviews

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4.8 out of 5

74 reviews

★★★★★

Armenian Zach 2021/10/18

Review

Leaving a review

★★★★★

NolanErickson 2021/05/04

I’ve listened to 208 shows in the last three weeks

That’s right, I am so hungry to grow in my knowledge and wisdom of the hospitality industry that I’ve been using these podcasts as a launch pad. I’ve ...

★★★★★

LNK 926 2021/01/27

First Time

This is the first time I heard your podcast. I found it to be very informative, plain-spoken and will no doubt serve as a resource for the industry. I...

★★★★★

J. Barshop 2021/01/25

Authentic and Amazingly Practical

It’s obvious Jon, Judy and the rest of the Lodging Leaders team put extraordinary effort in covering salient topics and finding guests that are authen...

★★★★★

Charlie WM 2020/09/28

Best hospitality podcast I’ve listened to

Lodging Leaders is a great way to get a pulse on what matters to the hospitality industry. I’d definitely recommend it to anyone in the space.

★★★★★

JoshCrist 2020/06/17

Entertaining, insightful and actionable! 🙌

Whether you’re well established as a hospitality innovator, or just getting started carving out a profitable niche that’s ready to grow - this is a mu...

★★★★★

amazonfungeek 2020/04/25

Thanks for all you do

Thanks for inspiring Hospitality recovery; your work is an inspiration to continue fighting for our Industry

★★★★★

cogwheelmarketing 2019/12/05

Diversity of content and speakers

I appreciate how this podcast discusses a variety of topics from a variety of perspectives.

★★★☆☆

JDiDo33 2020/04/05

Thank You

I want to start by saying thank you for what you’re doing for the hospitality industry. I would suggest you reevaluate the background music. Often it ...

★★★★★

Grimaldi PR 2018/11/07

Insider Info for Hoteliers and PR peeps

I have been listening to the podcast for a while and have gotten solid insider information for the hoteliers my PR firm works with. Jon is a delight,...

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