Work is central to the human experience. It helps us shape our identities, care for those we love, and contribute to our communities. Work can be a source of power and a catalyst for change. Unfortunately, that's not how most of us experience work—even those who work for themselves. Our labor and creative spirit are used to enrich others and maintain the status quo. It's time for an intervention. What Works is a show about rethinking work, business, and leadership for the 21st-century economy. Host Tara McMullin covers money, management, culture, media, philosophy, and more to figure out what's working (and what's not) today. Tara offers a distinctly interdisciplinary approach to deep-dive analysis of how we work and how work shapes us.
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Check latest episodes from What Works podcast
Let's Talk About Reach, Baby!
2026/06/25
A few episodes ago, I shared that I was rethinking social media as a way to fix my "distribution problem." Well, it's been a month, and I've posted 8 videos. The results have been not at all what I expected. In this quickie, I share my results so far, what's changed, and—because I can't help myself—a bigger question I have about interest-based distribution algorithms.
Summer Seminar is back! Join me for this pop-up reading and discussion group that combines speculative fiction with critical thinking and personal reflection. We start July 7. Flexible pricing. Learn more and register!
Footnotes:
Read the essay version of this episode (with charts!)."Can Patreon fight fire with social media fire?" Patreon CEO Jack Conte in conversation with Nilay PatelAudience capture
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I Gave Myself a Short Assignment
2026/06/18
If you're like me (and frankly, you probably are), you're easily overwhelmed by the sheer scope of your ideas. Not so much because they're so grand or world-changing, but because you see all the connections that could be included in your projects. Background information, theory, history, caveats... if you're curious and value context, any project can take on epic proportions.
And that's when you need a short assignment.
Footnotes:
Read the essay version of this episode.Bird by Bird by Anne Lamott"Rethinking Social Media" by Tara McMullin on What WorksTara McMullin on Instagram (@tara_mcmullin)Summer Seminar starts July 7☞ Summer Seminar is back! ☜
Summer Seminar is a very chill reading and online discussion group where there’s no such thing as being behind and no right answers. Think of it as an intellectual choose-your-own-adventure. This year, we’re reading On the Calculation of Volume (I) by Solvej Balle and The Wall by Marlen Haushofer. I loved both of these books, and they’re both full of ideas I haven’t stopped thinking about since I read them. I’m stoked to share them with you.
Learn more about Summer Seminar and register with flexible pricing!
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We're Not Late (Or, Rethinking the Long-Term)
2026/06/04
Today, I'm resharing an episode from last spring but with a fresh introduction about the feeling (too) late and some timely advice for my daughter, who graduates from high school tomorrow. It might be a good one to share with the graduate in your life!
***
This episode is about the long term—the commitments, projects, and relationships we can work on when our "temporal bandwidth" widens. How we perceive time and our ability to do what's meaningful to us in time does have to be constrained by the urgency of now. There are ways to feel more grounded and create more possibilities at the same time.
Footnotes:
Read the essay version of this episode.The Steerswoman by Rosemary KirsteinOn Freedom by Timothy SnyderBreaking Bread with the Dead by Alan JacobsHow to Do Nothing by Jenny Odell"Practicing the Future" by Tara McMullin"Wibbly-Wobbly, Timey-Wimey Stuff" by Tara McMullin"Busyness Decoded" by Tara McMullinFind the What Works archives and subscribe to the newsletter at whatworks.fyi.
(00:00) - EP 489: Temporal Bandwidth
(00:04) - To be on time is to be late. Or is it?
(04:58) - Time Flies
(07:33) - The Steerswoman
(11:19) - "Temporal bandwidth is the width of your present"
(15:10) - Making the difficult choice
(20:01) - Credits
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Rethinking Social Media
2026/05/28
"No matter how hard you post or what sites you do it in it’s never going to be 2019 again." — Amanda Mull on Bluesky
I'm thinking about getting back on social media. Weird, I know. But (1) I have a distribution problem, and (2) it's not what it used to be... which is bad, but maybe also good for me? Today, I'm putting my thoughts into words and relying on a new essay by communications scholar danah boyd to make sense of why getting back on platforms feels vaguely appealing.
Footnotes:
Read the essay version of this post."Social Media Is Now Parasocial Media" by danah boyd in Social Media + Society
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Just Because You Can: The Eggbeater Effect Revisited
2026/05/21
Eight months before ChatGPT launched to the world, I wrote about "the eggbeater effect," or the tendency for labor-saving tools to create new labor. Four years later, I'm revisiting that idea. Remember: just because you can doesn't mean you should.
Footnotes:
Read the essay version of this episode."The Stepford Wives" on You're Wrong AboutMore Work for Mother by Ruth Schwartz Cowan"The Illusion of AI Productivity Gains" by Philippa Hardman"AI Doesn't Reduce Work—It Itensifies It" by Aruna Ranganathan and Xingqi Maggie Ye in Harvard Business Review"AI's big productivity boost? It's happening from the sofa" at Stanford Institution for Economic Policy Research"Seeing Software" by Tara McMullin on What Works"The Eggbeater Effect" by Tara McMullin on What Works (original)"How the Push for Efficiency Changes Us" by Tara McMullin on What Works (work intensification)MIT State of AI in Business 2026"Beyond Productivity: Measuring the Real Value of AI" from Workday
(00:00) - Making Things Fancy
(01:19) - The Eggbeater Effect
(06:01) - More Work for Mother
(16:09) - Just Because You Can Doesn't Mean You Should
(19:43) - How to Decide When Doing More is the Right Decision
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Apples, Oranges, and Iceberg Metrics
2026/04/30
You can always rely on me to channel my righteous indignation at shoddy data analysis into a lengthy podcast episode.
Footnotes:
Read the essay version of this episode."How Short-Form Clips Took Over the Internet" on Galaxy Brain with Charlie Warzel"The Clip Economy" by Ed Elson on the Simply Put newsletter"What happens when the short-form video bubble bursts?" by Ryan Broderick on Garbage Day"Sorry (Not Sorry) Self-Promotion Doesn't Work" by Tara McMullin on What Works"The Case for Zero-Click Content in a Zero-Trust Ecosystem" by Amanda Natividad for SparkToroThe Crisis of Narration by Byung-Chul HanThinking in Systems by Donella MeadowsTeam Human by Douglas Rushkoff
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Oh Joy! On Facing Down Burnout
2026/04/09
Another episode featuring HBO's The Pitt? You know it. This time: finding your course of action in the space between personal challenges and systemic and structural failings.
Footnotes:
Read the essay version here."Rethinking Busyness" on What WorksHBO's The Pitt"Changes in Burnout and Satisfaction With Work–Life Integration in Physicians and the General US Working Population Between 2011 and 2023"AMA STEPS ForwardA Spectre, Haunting by China Miéville
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The Wages of Hierarchy
2026/03/20
On March 11, the 5-time World’s Best Restaurant, Noma, began a 3-month Los Angeles residency. The vanguard establishment of New Nordic Cuisine, was finally available to Americans without an international flight. All-inclusive bookings—sold out well ahead of opening day—went for $1500 per person.
Diners, arriving in luxury vehicles with tinted windows, anticipated the hyper-local, painstakingly presented menu designed by Noma’s celebrated chef René Redzepi. But first, they had to make it past the protesters. They held signs that said, “Noma broke me,” “Prestige is not a paycheck,” and “No Michelin stars for violence.”
The allegations of psychological and physical abuse by Noma’s Redzepi weren’t exactly news. They came to light in drips and drabs over the last decade or so. What’s more, the hostile and often violent environment of commercial kitchens at all levels of service has become fodder for TV and film. But Noma LA provided an event to organize around, a point of focus for demanding attention, action, and restitution.
There are a bunch of reasons I wanted to dive into this story on What Works. First, this is a labor story. It’s about what’s acceptable and what’s not when it comes to how we work and why we work. Second, and closer to my literal home, it’s a topic that my husband Sean is super passionate about, having spent the bulk of his working years in restaurants before I rudely relocated him to central Pennsylvania.
Last Thursday, I texted him a link to one of many stories about Noma by New York Times food writer Julia Moskin, and said, “We need to do an episode.” So here we are.
Sean and I talked through his own experience in restaurants, his long-time interest in the Noma project, what we understand of the past abuse at Noma, the response from Redzepi, and how this all ties in with the constructions of work-life we all experience.
Spoiler: it’s a story about hierarchy and making sure everyone is in the “right” place.
Footnotes:
Read the essay version of this episode.Read Julia Moskin's reporting at the New York Times (all gift links):On the abuse allegationsOn industry responsesOn René Redzepi's decision to leaveThe Manifesto for the New Nordic Kitchen"Noma Abuse" website created by One Fair Wage"What Noma did next" by Kieran Morris in The Guardian (2020)Making It by Ellen Meiser"Culture of the Kitchen" by René Redzepi in Lucky Peach (2015)"Essays on Marx's Theory of Value" by I. I. RubinEmergent Strategy by adrienne maree brownThe Story of Capital by David Harvey
(00:00) - Most Expensive Meal
(05:56) - A Brief History of Noma
(10:40) - Work-Life in the Kitchen
(15:47) - The Brigade System
(23:08) - Abuse Allegations Against Rene Redzepi
(48:54) - Unpaid Labor
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Technicians, Visionaries, and the Myth of Going Solo
2026/03/12
To the uninitiated, "being your own boss" sounds pretty nice. Of course, the moment you go into business for yourself, you realize the wide variety of skills it requires—skills that you yourself do not possess. Skills that you don't want to and have no intention of learning. Being your own boss means balancing a host of functions within one corporate (that is, "body") system. You can address the variety of those functions in a number of ways: learn, hire, minimize, or fight like hell and hope the problem goes away on its own.
Today, I'm exploring how we think about who a small business owner or independent worker is, what mental models have informed that identity, and how that identity plays into economic reality as work in the knowledge and creative sectors becomes increasingly hard to come by.
First, we'll talk about a pair of influential books. Then, I'll take a look at recent layoffs at The Washington Post. And finally, I'll propose a different way to think about what "going solo" actually means and how it can help identify the trade-offs on offer. After the main episode, I've got a brief coda about some highly relevant Grammarly drama.
P.S. Making Sense starts soon! Join me for a 8-week live workshop series that helps you turn your audience's "Wait, what?!" moments into clear and compelling content. Get all the information & register here!
Footnotes:
Read the essay version of this episode.Get Tara's new guide Blank Slate, a workbook for rethinking your business assumptions.The E-Myth Revisited by Michael GerberRocket Fuel by Gino Wickman and Michael C. Winters"Washington Post lays off one-third of its newsroom" via NBC News"Washington Post cuts one third of its staff" via CNN"Grammarly is using our identities without permission" by Stevie Bonifield on The Verge"Grammarly will continue using authors' identities unless they opt out" by Sean Hollister on The Verge[ UPDATE ] There have been two developments in the Grammarly story. First, it wasn’t user error (thank goodness). Superhuman did, in fact, disable the feature on Wednesday, March 11. Second, journalist Julia Angwin filed a class-action lawsuit on behalf of all those whose identities were used improperly. Superhuman’s CEO issued a statement that did include an apology.
(00:00) - Company of Multiple Personalities
(02:38) - Part 1: The Myth of Solo Entrepreneurship
(08:21) - Part 2: There's Always the Creator Economy (There Isn't)
(16:25) - Part 3: Business Beyond Money-Making
(20:21) - A Code
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This Process is a Mess
2026/03/05
I live for people explaining how they approach analysis and critique. I desperately want to know how other people think about things so I can learn to think in new ways. I want a compelling intellectual or journalistic project, but I also want to know how it was conceived and executed.
I hope you enjoy hearing that kind of behind-the-scenes, too, because that's exactly what this episode is. It's a case study that I shared with the last cohort of Making Sense, my 8-week program for turning "Wait, what?!" moments into compelling content, explaining how an article I published last year came together. You'll hear just how messy the process (and why working through it is worth it).
Footnotes:
Read the article version of this episode.Check out Mia Sato's article about dupes for The Verge and her TikTok video explaining how she approached the topic."Drafting Towards the Status Quo" on What Works“Wait, What?!” on What WorksLearn more about Making Sense!
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How I Learn a New Skill
2026/02/19
So a couple of weeks ago, I downloaded Final Cut Pro and committed to learning how to use it. Despite logging hundreds, if not thousands, of hours in other video editing software, this is a big challenge. I took some time to reflect on how I make sense of learning a new skill like this—because learning new skills is an essential component of navigating the 21st-century economy.
Footnotes:
Read the essay version of this episode here.The Adult Learner by Malcolm Knowles"Apple Creator Studio is launching to take on Adobe" on The VergeRegistration for Making Sense, an 8-week workshop series on turning "Wait, what?!" moments into compelling content, is open for registration. Program starts March 24. Learn more: whatworks.fyi/makingsense
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Wait... what?!
2026/02/12
You’re going along, minding your own business, and then it hits you: “Wait, what?!” Your expectation or assumption bumps against the facts. Things aren’t the way you thought they were. It’s not always a life-altering surprise. It might be something tiny—just enough of a shock to make you rethink what you thought you knew.
Today, how we resolve those “Wait, what?!” moments.
I’m kicking off my 8-week workshop series, Making Sense, on March 24. This program walks you through the sensemaking process and takes you step by step through applying it to a media-making project. By the end of the 8 weeks, you’ll have made significant progress on your project and have an effective process you can use over and over again to create more compelling content.
Registration for Making Sense is now open. To learn more and enroll go to: whatworks.fyi/making-sense
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Rethinking Higher Ed for the 21st-Century Economy with Lauren Lassabe Shepherd
2026/02/05
It's no secret that one of my, let's say, special interests is higher education. The reasons for this are at least threefold. First, I have a kid heading off to college next year. Second, I have past regrets and future fantasies about the academy. And third, the world of work and the realm of education overlap in myriad ways.
Work and education have always had a close relationship. Access to education influences access to different types of work. New forms of work influence how we organize and deliver education.
I've been talking about doing an episode or a series on the intersection of higher ed and work for... years now. Today, finally, I have an initial installment in what I hope is an ongoing, if nonsequential, look at how these two pillars of modern life influence each other.
Joining me to share both her professional insight and her personal journey is Dr. Lauren Lassabe Shepherd, a historian of education and the host of the American Campus Podcast.
Footnotes:
Read an edited transcript of this conversation.Learn more about Lauren Lassabe Shepherd.Resistance from the Right by Lauren Lassabe ShepherdThe Old is Dying and the New Cannot Be Born by Nancy Fraser"Adjunct professors deserve professional development" by Anna Conway and Thomas Tobin at Insight Higher Ed"An Army of Temps: AFT Adjunct Faculty Quality of Work/Life Report" "The Secret Lives of Adjunct Professors" by Gila Berryman at ElleJustice Lewis Power Jr. and the Powell Memo on WikipediaMore about futurist Bryan AlexanderMore about Indigenous studies scholar Sandy GrandeCheck out the American Campus Podcast:
Mentioned in the Episode:"The peak and decline of US higher ed with Bryan Alexander""How to get a job at Harvard in 1860 with prabhdeep kehal"A few personal favorites:"Christianity, manhood, and college football with Hunter M. Hampton""The college bookstore racket with Katya Schwenk""The history of federal student loans with Elizabeth Tandy Shermer"
(00:00) - Rethinking Higher Ed for the 21st-Century Economy with Lauren Lassabe Shepherd
(00:03) - Cold Open
(00:42) - Intro
(53:31) - Outro
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Grieving The Future Self
2026/01/29
A brief meditation on grief at the loss of one's future self and how often that loss passes unacknowledged.
Footnotes:
Read the essay version of this episode.“10:00 am” (Season 1, Episode 4) The Pitt on HBO“Ho’oponopono” on WikipediaUnlearning with Hannah Arendt by Marie Luise KnottThe Human Condition by Hannah ArendtMore from Tara:
Blank Slate is a guide to rethinking your business for sustainability.Making Sense is an 8-workshop on creating compelling media through sensemaking. New cohort starts March 24. Registration opens on February 12. Learn more!
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Circling Back
2026/01/22
How often do you revisit old work? Do you have systems for circling back to what you've created in the past to see how you could improve upon it or take it in a new direction?
In this episode, I consider the practice of circling back through Mckenzie Wark's theory of "hacking." And I explain why my latest project, Blank Slate, is a hack and how it came to be.
Footnotes:
Read the essay version of this episode.Learn more about rethinking your small business status quo with Blank Slate."Broken Links" by Tara McMullin on What WorksCapital Is Dead: Is This Something Worse? by Mckenzie WarkHow to Do Nothing by Jenny Odell"Make Something Heavy." by Anu AtluruCasey Newton on The Vergecast (31:50) explaining his creative system
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Podcast reviews
Read What Works podcast reviews
4.9 out of 5
237 reviews
★★★★★
Leap Like Me Listener 2025/02/11
What a brilliant show!
I just listened to one of the newest episodes (Freedom to Buy). I appreciated the well-researched history of how we ended up with our current healthca...
★★★★★
Andieo1997 2024/08/01
⭐️⭐️⭐️⭐️⭐️
What Works is a game-changer for anyone rethinking the traditional work model. Each episode offers valuable insights into navigating the modern econom...
★★★★★
Amanda_6 2023/03/02
Fanastic Resource!
If you’re looking for inspiration on how to be an intentional entrepreneur, this is the podcast for you. I recently listened to episode #407 about goi...
★★★★★
PaigeBPodcasting 2023/02/24
Great Show!
Listening to this podcast is very informative. Tara discusses a wide array useful topics and invites the top experts to contribute. You’ll be sure to ...
★★★★★
Carolyn Mackin 2023/01/11
Helpful and inspiring
Tara has been a guiding light for many years to help me navigate my art business. I’m especially loving the tone she set for 2023 as I continue to mak...
★★★★★
Conscious_Marketing_&_PR 2022/09/01
The What Works podcast is very insightful!
The What Works podcast is very insightful. Tara is bringing so much value which leaves you with a clear objective of how you’ll make a step forward in...
★★★★★
Adarcus 2022/06/30
Learn something new every time!
What Works has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable idea...
Thank you Tara McMullin for the immense amount of time you must put into researching, constructing and producing each episode. My new favorite episode...
★★★★★
Bev, Your Personal Tech Fairy 2022/05/31
Insightful
This is one of the most well-researched and thought-provoking entrepreneurship podcasts I’ve ever listened to. You can tell how much research and thou...
★★★★★
bekahgiaco 2022/04/12
More podcasts like this, please!
It is clear that this podcast is created with very clear intentions. Each episode I’ve listened to is well researched and thoughtful. The thing I like...