The Product Podcast

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Rating
4.3
from
168 reviews
This podcast has
823 episodes
Language
Publisher
Explicit
No
Date created
2017/03/24
Latest episode
2026/01/21
Average duration
42 min.
Release period
16 days

Description

Hosted by Product School CEO Carlos Gonzalez de Villaumbrosia, The Product Podcast drills deep into the minds of Chief Product Officers from Cisco, Lovable, Perplexity, Shopify and many more.  We move beyond high-level theory to reveal how top executives actually lead in the age of AI. We dig deep into their real-world decision-making, strategic frameworks, and the operational playbooks used to build intelligent products. If you are a VP, Director, or CPO looking to drive innovation at scale, this is your essential listen.

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Rippling GM on Running a $16B+ Company Like a Product at Scale | Anique Drumright | E283
2026/01/21
In this episode, Carlos Gonzalez de Villaumbrosia, CEO & Founder at Product School, interviews Anique Drumright, General Manager and VP of Product at Rippling, the workforce management platform valued at $16.8 billion with over $570 million in ARR. Anique is a product veteran who has shaped high-growth teams at Uber, TripActions, and Loom. Now at Rippling, she helps lead a workforce of over 4,000 employees, including 100 former founders, to maintain the speed and ownership typically lost at scale. In this conversation, Anique breaks down how Rippling successfully operates as a compound startup and why product leaders must evolve into General Managers. What you’ll learn: How to pivot from managing a backlog to owning a P&L as a GM.The Compound Startup framework for consolidating enterprise categories.How to build high-performing teams by hiring for "founder-level" curiosity.Strategies for proving ROI to enterprise customers to drive platform adoption. Key takeaways: Go and See: Why leaders must personally investigate customer issues to set the bar for quality.Singular Obsession: How to organize teams to maintain focus and velocity as you scale.Automating ROI: How Rippling uses product efficiency to justify headcount reduction for clients.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Anique Drumright Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Miro CEO on Leading AI Product Expansion Without Losing Focus | Andrey Khusid | E282
2026/01/07
In this episode, Carlos Gonzalez de Villaumbrosia interviews Andrey Khusid, Co-founder and CEO of Miro, the visual collaboration platform valued at an estimated $17 billion with over 100 million users. Andrey reveals how Miro transformed from a simple browser whiteboard into a central hub for innovation, serving 250,000 customers worldwide. He discusses the critical shift from best-of-breed tools to platform suites and how Miro is aggressively integrating AI to support agentic workflows. What you'll learn: How to apply day one thinking to constantly reinvent your product strategy.Why speed of learning is the only true competitive moat in the AI era.How to navigate the tension between market consolidation and AI experimentation.The role of acquisitions in scaling a product team to 1,600 people. Key Takeaways: Reinvention is Mandatory: Why you must risk short-term revenue to secure long-term relevance.AI as a Teammate: Moving beyond features to humans and AI working together to solve problems.Fast Fashion Software: How to build a Lovemark brand to survive rapid commoditization. Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Andrey Khusid  Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Webflow CPO on How Product Leaders at AI-Native Companies Act as Individual Contributors | Rachel Wolan | E281
2025/12/23
In this episode, Carlos Gonzalez de Villaumbrosia speaks with Rachel Wolan, CPO at Webflow, the visual development platform valued at $4 billion that empowers over 3.5 million designers worldwide. Rachel discusses Webflow’s bold strategy to evolve into an AI-native experience platform with the launch of AppGen, a tool bridging the critical gap between AI prototyping and true production for enterprises like The New York Times and Spotify. What you'll learn: The ICCPO Framework: Why modern leaders must remain patient zero and use their own tools to understand the systems they build.From SEO to AEO: Why Product Managers must now own Answer Engine Optimization as a primary distribution channel.AppGen Strategy: How to move beyond simple wrappers to generate full-stack, on-brand web apps directly from prompts.Key Takeaways👇: Build Your Own Leverage: How Rachel built her own Chief of Staff AI agents to automate research and scale her output.Production-Ready AI: Why the real opportunity lies in making AI outputs secure and brand-consistent for enterprise use.New Distribution: Adapting product strategy for a world where discovery happens through AI agents, not just search engines.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Rachel Wolan Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Vercel V0 GM on Transforming Developer Workflows to Ship Faster | Zeb Hermann | E280
2025/12/10
In this episode, Carlos Gonzalez de Villaumbrosia interviews Zeb Hermann, General Manager, v0 at Vercel, the AI cloud platform recently valued at $9.3 billion. Zeb oversees v0, which has grown to 3.5 million unique users by fundamentally changing how developers and PMs build software. Zeb dives into the operational shifts required to transform developer workflows and increase velocity. He explains why Vercel prioritizes a "vetoe-based" culture over approvals and how AI tools are enabling a new era of "full-stack" designers and PMs who contribute directly to the codebase. What you'll learn: Speed as a Principle: How to move from an approvals-based culture to a "vetoes-based" culture.The "Full Stack" Team: Why the most effective teams have designers and PMs who ship their own PRs.Prototype to Production: Strategies for closing the gap between AI prototypes and production-ready applications.Key takeaways👇 Impact Over Hours: Why the "996" culture is wrong and how to measure true team impact.Eliminating Handoffs: How to reduce coordination costs by empowering individuals to make product decisions.Broadening Literacy: Why the future of workflows is about more people understanding code, not just using client-side overrides.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Zeb Hermann Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Lovable Head of Growth on The New AI-Native Growth Playbook | Elena Verna | E279
2025/11/26
In this episode, Carlos Gonzalez de Villaumbrosia interviews Elena Verna, Head of Growth at Lovable—the fastest-growing AI startup to ever surpass $100M in ARR, hitting the milestone in just eight months. With a proven track record leading growth at Miro, Amplitude, Superhuman, and Dropbox, Elena brings unparalleled expertise in driving sustainable, product-led growth across both hyper-growth and turnaround environments. Elena shares how building in the fast-moving “vibe coding” category requires a radical shift in how we define product-market fit, structure growth teams, and measure success. From product-led monetization loops to redefining brand as a product responsibility, Elena outlines a bold vision for what growth looks like in the age of AI-native products. What you’ll learn: How Lovable ships at record speed, with daily product updates and a 3-tier launch model.How AI-native products redefine activation, retention, and monetization.Why product teams must now own brand experience—not just featuresHow Elena designs feedback, education, and referral loops that turn users into growth engines.The evolving role of activation, retention, and monetization in AI-native PLG.Key Takeaways 👇 Velocity as a Moat: Why rapid shipping is a survival strategy in AI-first companies.Always-Evolving PMF: How Lovable redefines product-market fit weekly in a category shaped by fast-moving LLMs.Product-Led Brand: Why every product touchpoint must be “lovable”—and how that standard powers word-of-mouth loops.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Elena Verna  Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Hims & Hers CPO on Building Delightful Products in Regulated Markets | Dheerja Kaur | E278
2025/11/14
In this episode, Carlos Gonzalez de Villaumbrosia interviews Dheerja Kaur, Chief Product Officer at Hims & Hers, the publicly traded health and wellness platform with a market cap of over $10 billion and more than 3 million active users across its Hims and Hers consumer brands. At Hims & Hers, Dheerja is building the future of preventative care by combining diagnostics, clinical guidance, and personalized treatments—all delivered through a consumer-grade digital experience. From healthcare to fintech, Dheerja breaks down how PMs can master regulatory nuance without sacrificing speed or UX, why pairing product with clinical and compliance experts is a superpower, and how to turn constraints into differentiation through org design, platform thinking, and data.  What you’ll learn: Why product leadership in regulated industries requires a different kind of PM muscle.How Hims & Hers is expanding from transactional treatments to full-stack preventative care.The rationale behind maintaining two separate apps—and how that unlocks personalization at scale.How AI is powering internal tools, treatment plans, and personalized health journeys. Key Takeaways 👇  Building for Impact, Not Just Efficiency: Why Dheerja prefers mission-driven industries that improve lives over “fun” products.Product Meets Clinical: How Hims & Hers pairs PMs with in-house physicians to co-create treatment and diagnostic experiences.From Health Stack to Health Loop: Why continuous testing, personalized treatments, and AI-powered insights are the future of digital health.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Dheerja Kaur Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Cisco President & CPO on Building Security-by-Design in AI Products | Jeetu Patel | E277
2025/10/29
In this episode, Carlos Gonzalez de Villaumbrosia interviews Jeetu Patel, Chief Product Officer at Cisco, as he explores the critical intersection of AI, cybersecurity, and collaboration. Jeetu shares how Cisco is designing next-generation security products to protect enterprise systems in an AI-driven world. He discusses the balancing act between speed and safety, and how the rapid pace of AI adoption is reshaping both cybersecurity and enterprise software. Jeetu dives into the frameworks Cisco uses to innovate securely at scale and why trust, privacy, and responsible AI design are central to their approach. What you’ll learn: How AI is transforming the cybersecurity landscape and the enterprise software industry.Frameworks for balancing innovation and security at scale.The role of trust, privacy, and responsible AI design in product development. Key Takeaways 👇 AI in Cybersecurity: How Cisco is leveraging AI to build next-gen security products that adapt to emerging threats.Building Secure Innovation: Practical approaches for ensuring scalable, secure innovation in a rapidly changing landscape.The Future of Responsible AI: Why Jeetu believes privacy and ethical AI practices are critical for maintaining trust in an AI-powered world.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Jeetu Patel Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Figma CEO on Design, Product, Engineering: Blurring the Lines in the AI Era | Dylan Field | E276
2025/10/23
In this episode, Carlos Gonzalez de Villaumbrosia interviews Dylan Field, Co-founder and CEO of Figma, the collaborative design platform powering the product development process at companies like Microsoft, Google, and Airbnb. Since launching in 2012, Figma has grown from a browser-based design tool into a multi-product ecosystem spanning design, whiteboarding, presentations, and AI workflows. Dylan shares the product and org strategy behind Figma’s evolution—from a single design surface to a platform that now includes Figma Make, Slides, Dev Mode, Sites, Draw, and more. He explains how Figma is building toward a world where anyone—not just designers—can move from idea to execution faster, and why “good enough is no longer enough” when it comes to design in the AI era. In this conversation, Dylan goes deep on building communities around products, the value of product leaders embracing design as a strategic differentiator, and how Figma is thinking beyond prompts to redefine human-AI interaction. He also shares lessons from product expansion, building for non-designer users, and how he still carves out time to jailbreak LLMs and test prototypes hands-on. What you’ll learn: How Dylan shaped Figma into a multi-product platform that merges code, design, and collaboration.Why FigJam's “fun” factor was a deliberate strategic decision—and how it saved the product.How Figma is integrating with ChatGPT and third-party data tools to redefine surface area and workflow.The case for design-led thinking across every function of a modern product team.Key Takeaways 👇 Design as Strategy: Why Dylan believes design is at the top of the software value stack—and how product leaders can use it to differentiate and win.From Prompt to Platform: Figma’s vision for bridging AI-native workflows, intuitive UX, and agent-powered collaboration.Org Design for Multi-Product Teams: Lessons in org structure, adoption measurement, and how to know when a feature becomes a standalone product.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Dylan Field Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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How Salesforce’s GM of Trailhead Is Building the AI Transformation Playbook | E275
2025/10/13
In this episode, Carlos Gonzalez de Villaumbrosia sits down with Meredith Brown, SVP and GM of Trailhead at Salesforce, the global CRM leader trusted by over 150,000 enterprises and powering customer success for the world’s most influential brands. Meredith, a former Chief Product Officer turned product-led community builder, now leads Trailhead—the platform that has upskilled nearly 10 million learners worldwide—on a mission to shape the agentic enterprise era. A veteran product executive, Meredith shares how Salesforce is redefining workforce transformation through free, AI-driven learning and peer-to-peer community engagement. She explains how her team measures success not in revenue, but in customer adoption and ROI—bridging the gap between skilling, real-world application, and business value. From internal dashboards that track AI tool usage to gamified certifications like Agent Blazer Champion, Meredith reveals what it takes to drive enterprise-wide AI adoption at scale and sustain a true culture of continuous learning. What you’ll learn: How Salesforce is preparing every employee—and customer—for the agentic enterprise.The metrics and dashboards that connect AI adoption to business impact.Why community-led learning drives faster enterprise transformation than traditional training.How to create scalable, human-centered AI upskilling programs in your own organization.Key Takeaways AI Transformation at Scale: Salesforce’s playbook for skilling millions through Trailhead.Adoption Meets ROI: How AI literacy translates into measurable customer success.The Future is Agentic: Why the next frontier of product leadership blends human creativity with AI collaboration.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Meredith Brown Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Rubrik CPO on Scaling AI, Cybersecurity & Business Model Transformation | Anneka Gupta | E274
2025/09/17
In this episode, Carlos Gonzalez de Villaumbrosia interviews Anneka Gupta, Chief Product Officer at Rubrik, a leading cybersecurity company helping over 5,000 customers, including half of the Fortune 500, protect and manage their data against cyber threats. Under Anneka's leadership since 2021, Rubrik has undergone one of tech's most impressive product transformations, evolving from an IT backup solution into a comprehensive cybersecurity platform. This transformation has driven remarkable growth, with subscription ARR crossing $1.09 billion and the company successfully going public in 2024. In this episode, we explore Rubrik's journey through three major transformations: shifting from perpetual licenses to a SaaS-first model, expanding from a single product to a multi-product platform (with two new product lines approaching $100M in ARR), and repositioning as a cybersecurity-first company. We'll dive deep into the challenges and strategies behind managing such significant organizational change at scale. What you'll learn: How to successfully transition a business model from perpetual licenses to subscriptionStrategies for expanding from single-product to multi-product portfolioMethods for structuring teams around strategic pillars rather than just product linesApproaches to maintaining growth while managing significant organizational changeTechniques for leveraging existing customer relationships to validate new productsFrameworks for creating clear career progression during transformation Key Takeaways👇: Business Model TransformationSuccessfully managed parallel tracks of maintaining core business while building new capabilities, growing from $100M to $1.1B ARR in 4 years.Portfolio Expansion StrategyCreated specialized go-to-market teams for new product lines while leveraging existing customer base for validation and early adoption.Organizational DesignStructured teams around strategic pillars (core business, public cloud, security, AI) with a dedicated platform team for cross-functional needs.Change ManagementImplemented transparent communication and clear career frameworks while setting firm deadlines for business model transition.Customer-Centric InnovationUsed existing customer relationships to validate new product opportunities and guide portfolio expansion into cybersecurity. This episode is essential listening for any product leader managing large-scale business transformation or considering major strategic shifts in their organization. This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks. Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschool  Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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OpenAI CTO of Application on Product Experimentation with AI and $1.1B Statsig Acquisition | Vijaye Raji | E273
2025/09/12
In this episode, Carlos Gonzalez de Villaumbrosia interviews Vijaye Raji, Co-founder and CEO of Statsig, the fast-growing product experimentation platform recently valued at $1.1 billion following a $100M Series C round—and just acquired by OpenAI in a landmark $1.1B all-equity deal. Before the acquisition, Vijaye spent over a decade at Facebook, where he served as VP and Head of Entertainment, launching creator tools, livestreaming features, and the earliest version of Reels. That experience inspired him to build Statsig, a platform that empowers product teams to experiment, iterate, and ship with confidence—used by leading companies like Microsoft and Notion. Now, as OpenAI’s Chief Technology Officer of Applications, Vijaye will oversee product engineering for ChatGPT and help accelerate the company’s enterprise roadmap. In this conversation, he shares the original vision behind Statsig, the tough lessons from going multi-product, and why AI-native experimentation is the future of product building. What you’ll learn: Vijaye’s journey from Facebook’s internal tools to OpenAI’s CTO of Applications.How Statsig evolved from an experimentation engine into a full decision-making stack.Why large enterprises are ditching homegrown tools for best-in-class platforms.How AI is powering everything from feature flagging to self-healing products. Key Takeaways 👇 From Startup to OpenAI: Why StatSig’s platform and customer base made it one of OpenAI’s largest acquisitions yet.AI as an Operating Layer: How Vijaye is thinking about AI-native observability, prompt evaluation, and synthetic user data.Scaling with Product-Led Growth: Lessons in going enterprise while keeping experimentation at the core.Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Vijaye Raji Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Twilio CPO on Integrating AI into Product Strategy to Grow Revenue | Inbal Shani | E272
2025/08/27
In this episode, Carlos Gonzalez de Villaumbrosia interviews Inbal Shani, Chief Product Officer at Twilio, the $18B customer engagement powerhouse trusted by over 320,000 businesses worldwide. Inbal is a trailblazer in AI-first product development. Before joining Twilio, she led the launch of GitHub Copilot—one of the most transformative AI tools for developers, reshaping how engineers write code. Now at Twilio, she’s steering a product portfolio that infuses AI into the heart of customer communications, helping companies unlock smarter, more personalized digital experiences at scale. In this conversation, Inbal shares why successful AI adoption goes far beyond adding models to features—it requires a rethinking of product strategy itself. She also dives into how Twilio measures real business impact from AI, why PMs need technical fluency more than ever, and what it takes to lead a product org into the AI-native future. What you’ll learn: How GitHub Copilot shaped Inbal’s approach to building AI-native products.Why AI adoption alone is not a product strategy—and what to focus on instead.The metrics Twilio uses to evaluate AI’s business impact.The evolving technical skill set required for PMs in the age of AI. Key Takeaways👇: Beyond the Hype: Inbal’s perspective on what truly makes AI transformative for end users.AI as Strategy, Not Feature: How to align AI capabilities with customer outcomes.PMs in the AI Era: The must-have technical skills that will define tomorrow’s product leaders.This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks. Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschool Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Inbal Shani  Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Grammarly CPO on Product Expansion through Acquisitions | Noam Lovinsky | E271
2025/08/20
In this episode, Carlos Gonzalez de Villaumbrosia interviews Noam Lovinsky, Chief Product Officer at Grammarly, the AI-native productivity platform with over 40 million daily active users and $700 million in annual revenue. Grammarly began as a trusted writing assistant, but it’s now redefining productivity at scale. With the recent acquisitions of Superhuman, the lightning-fast AI-powered email client ($825M), and Coda, the flexible doc-based workspace tool, Grammarly is evolving into a full-stack AI productivity platform. This expansion signals a bold product vision—one that positions Grammarly at the center of modern knowledge work. Noam leads Grammarly’s product organization with a focus on combining human expertise with AI agents to unlock next-level collaboration. In this episode, he unpacks the strategy behind Grammarly’s product evolution, how they’re designing extensible systems for third-party developers, and why the future of work is not just AI-assisted—but AI-augmented. He also shares how his teams balance speed and scale, and what it takes to build high-performing product orgs around a radically expanding vision. What you’ll learn: Why Grammarly is moving beyond writing to become a full AI-native productivity suite.The product rationale behind acquiring Superhuman and Coda—and what’s next.How Grammarly’s extensibility strategy is creating a powerful product moat.Noam’s approach to building teams that combine human judgment with AI agents. Key Takeaways 👇 AI-Native Productivity: How Grammarly is leveraging agents and integrations to expand beyond writing into email, docs, and more.Product Strategy in Action: Noam’s thinking behind major acquisitions and platform expansion.Scaling Great Teams: Why high-impact teams need both principled thinking and flexible systems to thrive in fast-moving environments.This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks. Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschool Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Noam Lovinsky Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Gamma Co-Founder on Building Profitable AI-First Products at Scale I 270
2025/07/16
Join us for an insightful episode of The Product Podcast with Jon Noronha, Co-founder of Gamma, an AI-first platform revolutionizing how people create presentations, documents, and websites.  Starting in 2020 during the height of shelter-in-place, Gamma has achieved remarkable growth, reaching over 50 million users with a lean team of just 30 people. Most impressively, they went from less than a year of runway to cash-flow positive in just 3 months after pivoting to AI, with 80% of their revenue coming from outside the U.S. - all without a sales team. In this episode, Jon breaks down Gamma's unconventional approach to building AI products, challenging traditional notions of team structure and go-to-market strategy. He shares insights on why they prioritize UX designers over PMs, how they achieved rapid international growth without localization, and their strategic decision to focus on the application layer rather than building their own AI models. What you'll learn: - How Gamma evolved from a presentation tool into a full-blown AI content platform - Why they bet on a design-first team structure with 7 UX designers and no traditional PMs - The technology behind their AI implementation and multi-model approach - How they achieved profitability in 3 months through pure product-led growth - Their strategy for reaching 50M+ users with a team of just 30 people Key Takeaways 👇: Design-First Organization Jon challenges traditional tech company structure by prioritizing designers over PMs, demonstrating how a design-led organization can drive rapid product innovation and growth. Pure Product-Led Growth Through extensive A/B testing and a focus on user experience, Gamma achieved profitability in just 3 months after their AI pivot, with a $20/month price point that resonated globally. Strategic AI Implementation Rather than building their own AI models, Gamma focused on the application layer, creating value through superior user experience and interface design while leveraging existing AI infrastructure. This episode is filled with contrarian insights about building AI products, from team structure to go-to-market strategy, making it a must-listen for product leaders looking to challenge conventional wisdom in tech. This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks. Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschool Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Jon Noronha Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Shopify VP of Product on How to Build AI-First Products | Glen Coates | E269
2025/06/25
In this episode, Carlos Gonzalez de Villaumbrosia interviews Glen Coates, Vice President of Product at Shopify. Shopify is one of the world’s leading commerce platforms, powering millions of businesses and helping entrepreneurs sell online and offline with ease. Since launching in 2006, it has become a global e-commerce giant and the second-largest online retailer in the U.S., with over $8 billion in annual revenue and 8,000+ employees working fully remotely. Glen leads Shopify’s Core Product organization, overseeing the storefront, checkout, back office, marketing, analytics tools, and the core developer platform. He also drives Shopify’s thriving partner ecosystem, which offers merchants access to over 10,000 apps. From video game developer to B2B ecommerce founder to product leader at scale, Glen brings a rare blend of technical depth and entrepreneurial vision. In this episode, he shares how his unconventional path shaped his approach to product leadership, the principles behind Shopify’s fast-moving strategy, and how the company stays ahead with AI and deep product focus. He also explains his org design for scale, why every product leader must “know everything down to the details,” and how the team keeps the experience polished with the “Boring Edition.” What you’ll learn: -Glen’s journey from game development to leading Shopify’s core platform. - How Shopify’s viral “AI memo” raised the bar for PMs and engineers to build faster. - The Outcomes, Assumptions & Principles framework behind better product decisions. - Why focusing on fundamentals keeps Shopify nimble and merchants competitive. Key Takeaways 👇 - Entrepreneurial Product Leadership: How building Handshake prepared Glen to tackle real commerce pain points at Shopify. -Future-Proof Commerce: How Shopify uses its rich data and AI to help millions of merchants grow. -Decision-Making at Scale: Glen’s practical frameworks for aligning thousands of people to deliver seamless, high-quality products. This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks. Whether you work at a startup or large enterprise, you can get started for free here:  https://withpersona.com/productschool Credits: Host: Carlos Gonzalez de Villaumbrosia Guest: Glen Coates Social Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here
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Podcast reviews

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4.3 out of 5
168 reviews
DanTRUO259 2024/02/22
I’m not your traditional PM and this a gold mine
As someone who comes from a sales background, I discovered a new world a few years ago in the product and success space but haven’t had the formal tra...
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Ashley Shermo 2023/01/15
Helpful
I’ve walked away from several episodes feeling more informed, inspired, or with a great to-do list for myself as an amateur PM!
sticky1stanna 2022/09/28
PM Sticky
Very informative podcast. As someone looking to transition into PM I’d absolutely recommend this podcast to anyone. Looking to transition into Product...
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ASobering 2022/05/31
A New Favorite! 🙌
Have a question about anything “product management?” The Product Podcast has got you covered. 😎 Whether you’re well established as a product leade...
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NancyNJ123 2022/01/02
We’ll Worth Listening To (Multiple Times!)
I just finished listening to the Shiva Rajaraman interview. It was jam packed with insights and wisdom. I plan to listen to it again and take notes! H...
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Mike M Dev 2021/10/23
Incredible guests and insights
Listened to a product manifesto episode around opportunities. So much guidance and key things to help me get better as a PM.
Neelamdimri 2021/10/29
Poor Audio Quality
This was a great podcast with many product managers who had different perspectives and great advice based on their experience and exposure. However t...
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villaumbrosia 2021/07/28
Great resource for product leaders
I love that all the speakers are real-world product leaders at top tech companies
CodyFromCarmel 2021/07/28
Great show
Informative and refreshing. I always tune in for a new perspective in product. 💥
ritchhhhhhh 2021/07/28
Top notch resource and content!!
This podcast is filled with such impressive guests in the world of product! Truly inspirational and a great opportunity to learn from some seasoned le...
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