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Association Chat Podcast

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Rating
★★★★☆
4.4
from
21 reviews
This podcast has
232 episodes
Language
English
Date created
2017/03/30
Latest episode
2025/07/02
Average duration
39 min.
Release period
8 days

Description

Association Chat is a podcast dedicated to exploring the world of professional associations and member-based organizations. Host KiKi L'Italien engages with industry leaders, association executives, and innovative thinkers to discuss emerging trends, best practices, and challenges facing the association community. From membership engagement strategies to digital transformation, this podcast offers valuable insights for anyone working in or interested in the association sector. Join the conversation and connect with a community of association professionals who are shaping the future of member-based organizations. You can sign up for the Association Chat newsletter, magazine, and other resources at www.AssociationChat.com.

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Podcast episodes

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Personalization and Authenticity = The Future of Association Marketing [with Cam Sanders!]
2025/07/02
As we learn from our guest today on the Association Chat Podcast, Cam Sanders—Founder and Principal of LeadHERShip Strategies—personalization and authenticity are the future of association marketing, and there's really no other way forward. In an age where marketing is already beginning to be dominated by AI-generated content, it's the organizations that stay authentic and personalize everything that will be best positioned to compete. Tune in to this week's compelling conversation to learn more, as Cam joins our host KiKi L'Italien to discuss future trends in marketing.
Outcomes Over Deliverables & the End of Pointless "Busy Work" at Your Association
2025/06/25
When it comes to nonprofits and associations, the underlying message from this podcast is crystal clear: let's embrace the end of pointless busy work and move toward measuring how the work we do directly impacts mission. 🎯 **And spoiler alert – it's not easy to do** This week on the Association Chat Podcast, host KiKi L'Italien interviews Juan Sanchez, Chief Information Officer at Inteleos, for an eye-opening discussion on ending "pointless busy work" in your organization or association. They explore why emphasizing OKRs (Objectives and Key Results) and focusing on outcomes rather than deliverables should be the driving force for any strategic organization looking to keep up with the ever-shifting demands of today's marketplace. They also cover the differences between a Key Performance Indicator (KPI) and an OKR, and why understanding this distinction is so important.
The Infinite Possibilities of a CEO Doubling Down on Culture & Belonging
2025/06/18
These days, the role of a CEO extends far beyond managing operations—it involves creating an environment where every team member feels a genuine sense of belonging. This week, the Association Podcast welcomes Wendy-Jo Toyama, CEO of the American Epilepsy Society, for a discussion with host KiKi L'Italien focused on the rich organizational benefits of doubling down on belonging and staying true to your values. 
How a Visionary Group of Women Fought to Empower All Who Work in Association Tech
2025/06/11
In this special episode of the Association Chat Podcast, we hear from a group that helped solidify a new future for women in nonprofit tech as we speak with some of the founders of the Association of Women Technology Champions. Learn more about AWTC:  https://awtc.tech/
Outsourcing as a Tool to Breathe New Life into Your Nonprofit
2025/06/04
This week on Association Chat, host KiKi L'Italien sits down with Dana Freker Doody, owner of Inktide Solutions, and Shameka Jennings, principal and chief events officer of EventsNoire, to discuss outsourcing as a means of saving resources and preserving a strong culture and morale at associations and nonprofits. This interview explores what smart, effective outsourcing looks like in 2025 — from event strategy to marketing and operations — and how association leaders can incorporate consultants (on a part- or full-time basis) to breathe new life into their organizations with fresh perspectives and delegate tasks that are mission-critical. This isn't just about cutting costs — it's about amplifying impact. | Take the Survey: https://bit.ly/4h733kk
Timeless Advice for Building Community, Connections, and Happiness
2025/05/28
How do we create a sense of belonging in a world that feels more disconnected than ever? For thousands of years, spiritual traditions have employed time-tested principles to bring people together, strengthen identities, and cultivate loyalty. But how can today's associations and nonprofits apply these lessons to deepen connections and inspire lasting engagement? In this episode of Association Chat, host KiKi L'Italien sits down with Charles Vogl, best-selling author of The Art of Community, as well as a renowned keynote speaker and expert in leadership and community-building.
How Associations Can Think and Act Like Entrepreneurs
2025/05/21
Sales, growth strategies, and taking calculated risks — it's not just for those seeking a traditional quarterly profit in the business world. In this episode of the Association Chat Podcast, host KiKi L'Italien sits down with a serial entrepreneur in the association space, Lucas McCann, to talk all about it. Currently, Lucas is at the helm of Core Adventures, a family of brands dedicated to providing comprehensive solutions for associations. Core Adventures offers services such as membership sales and recruiting, member retention strategies, engagement initiatives, affinity program management, and expert consulting. The company's portfolio includes Big Red M, specializing in association sales, research, and consulting, and Core Affinity, which focuses on affinity solutions to boost non-dues revenue and member engagement. Lucas also hosts the "6 Degrees of Associations" podcast, a platform that promotes industry connections and provides valuable insights into association management. Learn more: https://bigredm.com/. 
Personalization Hacks to DRIVE Member Engagement
2025/05/14
Join Association Chat's KiKi L'Italien for a candid conversation exploring how associations can overcome the current challenges of keeping members engaged in our digital-first world. Mats Persson from Umbraco and Jake Toohey from Adage will discuss practical approaches to personalization that go far beyond the basics. Learn more about Umbraco: https://umbraco.com/ More about Adage: https://adagetech.com/  ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 
Stop Letting A.I. Overwhelm Your Staff [Keep it Simple to Keep Up]
2025/05/07
As we learn in this interview, it's time to stop letting artificial intelligence overwhelm your association staff. Host KiKi L'Italien visits with Dan Chuparkoff, CEO of Reinvention Labs, to talk about AI and The Future of Work in this Association Chat Podcast episode. Analysis paralysis is real, and as Dan reminds us: sometimes it is best to keep things simple and start small when aiming to keep pace with the explosion in technology that could potentially benefit you and your association team. Dan Chuparkoff is an innovation expert who has worked at Google, McKinsey, and Atlassian, driving global teams to harness technology for growth. He isn't just a speaker—he's one of the world's leading experts on AI, innovation, and the future of work. Dan is the perfect expert for those who feel overwhelmed by nonstop "A.I. clutter and noise in media" because he speaks in plain language and keeps his advice simple.
Attendees are Bored of the Same Old Association Event Programming [Let's change that]
2025/04/30
Association Chat Podcast host KiKi L'Italien goes one-on-one with Devon Montgomery Pasha, an expert on events and programming who wants to revolutionize how associations capture audience hearts and minds. As Chief Experience Officer at DMP Creative, her SPARK method has rescued countless events from the curse of mediocrity. In an era where member attention is your scarcest resource, the difference between forgettable conferences and transformative experiences often comes down to who's holding the microphone. Devon reveals how professional hosting delivers measurable ROI through increased member retention, elevated sponsorship value, and content that actually drives behavior change. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 
Cyberattacks Targeting Associations and Nonprofits are Exploding [Let's Fight Back]
2025/04/23
As associations and nonprofits face explosive rates of cyberattacks, one thing is clear: human error is almost always the root cause. 😟 This week, the human element in nonprofit cyberattacks is explored in depth as Association Chat host KiKi L'Italien sits down with Brian Scott, a top cybersecurity strategist with 37 years of experience, to uncover the biggest threats facing associations—and how to protect our organizations. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 
Why Joy is Missing at Work in 2025 and How to Reclaim It
2025/04/16
In a time when leadership feels more stressful than ever, what if the secret to thriving was as simple as joy? In this episode of Association Chat, host KiKi L'Italien sits down with The Party Scientist himself, Jacques W. Martique, to explore how science-backed joy can transform the way we lead and build community. Jacques has rocked festival stages, corporate offices, and global events with his high-energy approach to human connection, helping people tap into their body's natural feel-good chemicals—without needing a drink in hand. His insights are especially relevant in today's politically charged DC environment, where association and nonprofit leaders are looking for ways to create unity and resilience. From his days as a festival medic saving lives to pioneering the sober partying movement, Jacques has developed powerful tools to help leaders cultivate joy, strengthen teams, and boost engagement. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 
How to Boycott an Event and Avoid Unintended Consequences
2025/04/09
With political tensions high, associations and nonprofits face tough choices about where and how they host events.  Enter SocialOffset, a groundbreaking initiative co-founded by Dr. Elena Gerstmann that empowers conference attendees to offset the economic impact of destination boycotts—without sacrificing meaningful participation. In this episode of Association Chat, host KiKi L'Italien sits down with Dr. Gerstmann, Executive Director of INFORMS, to explore how SocialOffset is changing the conversation around ethical event planning. With a distinguished career in association management—spanning ASME, IEEE, and now INFORMS—Dr. Gerstmann brings unparalleled insight into the intersection of social responsibility, association leadership, and strategic decision-making. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 
The Association Executive of the Year Will Inspire You
2025/04/02
Lori Anderson, the president and CEO of the International Sign Association (ISA), is our distinguished guest this week on Association Chat. In January, she was named Association Executive of the Year and recently celebrated her 20th anniversary leading ISA. However, when she took over, things were a bit more unstable. In this interview, we'll discuss change management, stabilizing chaos, and how to be comfortable in your own skin as an association leader. We also cover navigating unimaginable personal hardships while simultaneously transforming the structure and culture of an entire organization. Lori's results speak for themselves; she is one of the most effective and accomplished CEOs in our industry. She's literally the top association CEO of the year. She is inspiring, relentless, and, above all, kind. You won't want to miss this interview. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 
How Nonprofits Can Break the Cycle of Doing the "Same Old Thing" to Grow Revenue & Drive the Mission Forward
2025/03/26
Join host KiKi L'Italien on the Association Chat Podcast as she sits down with Rick Harris, CEO of the Association of Proposal Management Professionals (APMP), to explore how associations can discover new revenue opportunities through creative strategies and innovation.  With over a decade of experience leading APMP and a reputation as a nonprofit growth expert, Rick shares his insights on:  How to identify and capitalize on untapped revenue opportunities.  Aligning staff performance with organizational vision to achieve big goals.  How listening and collaboration lead to better business outcomes.  Whether you're looking to boost revenue, strengthen partnerships, or future-proof your organization, this episode offers actionable advice for association leaders at every level.    ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link

Podcast reviews

Read Association Chat Podcast podcast reviews


4.4 out of 5
21 reviews
★★★★★
NYinVA 2024/10/01
Just love this podcast
Kiki is always getting the best guests and innovating with her format. It’s so informative and well produced, I’ve always followed this and it just ke...
★★★★★
Pedestrian sushi 2024/07/02
Kiki always has her finger on the pulse of things
During my busy week, I always make time for Kiki’s podcast. She is always in the know about all the happenings in the association space. She is also a...
★★★★★
Mike McAllen 2020/03/28
Kiki Rocks
I have learned so much from Kiki over the years I just wanted to make sure I reviewed and said thank you to her! Fantastic podcast(pluse videos and c...
★★★★★
J. Barshop 2018/05/17
Awesome show, highly recommend!
KiKi and her guests provide some incredibly actionable and compelling content, spotlighting the absolute best tactics and coming trends to help you ef...
★★★★★
Deirdre Reid, CAE 2017/09/26
One of my favorite podcasts...
...and I listen to dozens of podcasts. Whenever a new episode is released, it goes to my "play next" list. KiKi brings in fascinating and relevant gue...
★★★★★
Bkmcae 2017/09/20
AssnChat rocks
As a guy who owns a business dedicated to helping associations deploy review sites, clearly my endorsement of AssnChat is credible and legitimate!
★★★★★
acClarke 2017/09/19
Who Needs Audio Books When Association Chat Is Around?
Long commute? Kiki L'Italien and her team are lively company as they examine trending issues and innovations affecting nonprofits and associations. Al...
check all reviews on apple podcasts

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