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What if every product came with a digital story, one that followed it from raw materials and manufacturing through use, repair, reuse, and ultimately its next life? In this episode of The Buzz, powered by MFG.inc, Scott Luton and Marty Parker welcome Marion Rouzeaud, founder of DiPPa and author of DiPPa: Rethinking the Way We Buy Things with Digital Product Passports, for a timely conversation about digital product passports (DPPs), circularity, and the future of manufacturing. Scott, Marty, and Marion explore why digital product passports have the potential to become far more than another compliance requirement. Marion explains how DPPs can create a living digital record for products, giving manufacturers, consumers, repairers, recyclers, and other stakeholders access to trusted information throughout the product lifecycle. The conversation also examines the growing role of AI and automation in manufacturing, how companies are navigating cost pressures and supply chain complexity, and why collecting customer feedback means little without action. Marion walks through her DEPA framework and explains how organizations can connect product strategy, sustainability, data, and circularity to rethink not only how products are made but what happens to them after they enter the market. Key TakeawaysDigital product passports can go far beyond compliance, creating a living record that provides useful product information throughout the entire lifecycle.AI and automation continue to reshape manufacturing, helping organizations address labor shortages while improving forecasting, logistics, operations, and decision-making.Trusted product data can enable circularity by supporting repair, maintenance, reuse, remanufacturing, and recycling.Manufacturers need to think beyond the point of sale, considering during the design process how products can remain valuable and useful for as long as possible.Customer feedback only creates value when companies act on it, making listening and responsiveness essential to building long-term trust.A successful DPP strategy starts with the “why,” connecting customer needs and business priorities to the right data, measurements, and actions.Digital product passports may be driven partly by regulation, but their potential reaches much further. Tune in to hear how organizations can use DPPs as a strategic tool to connect product design, manufacturing, sustainability, customer needs, and the circular economy. You’ll also hear practical perspectives on AI, automation, customer experience, and the evolving manufacturing landscape, and why the companies that get the most value from new technology will be the ones that turn information into action.   Additional Links & Resources:  Download the free DiPPa™ Framework canvases at: https://www.dippa.eu/frameworkMFG.inc: https://mfg.inc/With That Said: https://bit.ly/WTS-28-SEP-2026CSCMP EDGE: https://www.cscmpedge.org/Manifest: https://manifestvegas.com/SCNEasyPost Guard: https://bit.ly/EasyPost-Guard-460kScott's Post: https://bit.ly/Think-Different-1997Automation, AI among biggest trends shaping manufacturing in 2026: AMT: https://bit.ly/Mfg-Trends-from-IMTS6 food manufacturers talk supply chain tactics: https://bit.ly/6-Manufacturers-PrioritiesRetailers are asking for feedback but are shoppers feeling heard? https://bit.ly/Are-Shoppers-Being-HeardMFG.inc Leadership Training: https://mfg.inc/scnThe Digital Product Passport Registry is now live: https://bit.ly/4xTUAttDiPPa: Rethinking the Way We Buy Things with Digital Product Passports: https://bit.ly/4rEVatESupply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Marion on LinkedIn: https://www.linkedin.com/in/marion-rouzeaud/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uWEBINAR- The Cost of Skipping the Audit: Why Site Scans Should Come Before Every Pallet, Crate, or Wood Packaging RFQ: https://bit.ly/4AJzReAWEBINAR- How to Stop Losing Margin After a Package Ships: https://bit.ly/4An41UxWEBINAR- Rethinking the Supply Chain Management Classroom: https://bit.ly/4xJIkM2This episode was hosted by Scott Luton and Marty Parker, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/thebuzz-unlocking-potential-digital-product-passports-1642 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

AI, tariffs, shifting consumer expectations, and new delivery models are creating fresh challenges and opportunities for supply chain leaders. In this episode of Supply Chain Now, Scott Luton and Jake Barr sit down with Gartner’s Noha Samara to bust some of the biggest myths surrounding AI in supply chain planning. Then, Scott talks with Wall Street Journal reporter Liz Young about the forces reshaping retail and logistics, from product assortment and tariffs to trucking, last-mile delivery, drones, and returns. Noha challenges the idea that AI success is simply about doing the same work faster, emphasizing instead the need to redesign jobs, rethink processes, build trust with planners, and focus AI investments on a smaller number of high-impact use cases. She also explains why productivity gains should be measured by the higher-value work AI enables, not simply by workforce reduction. Later, Liz brings a reporter’s perspective to the rapidly changing retail supply chain. She shares how companies are reducing product variety to manage tariffs and complexity, building greater flexibility and resilience into their networks, and navigating increasingly diverse consumer expectations around delivery. The conversation also explores rising trucking costs, the potential of drone delivery, generational shifts in shopping behavior, and the costly challenge of product returns. Key TakeawaysAI productivity requires redesigning work, not simply accelerating existing tasks. Organizations need to rethink workflows, roles, processes, and decision-making to unlock AI’s full potential.Trust must come before adoption. Planners need to understand how AI reaches its conclusions and how humans and AI will work together before organizations can expect meaningful adoption.AI productivity doesn’t automatically mean workforce reduction. The greater opportunity may be redeploying saved time toward scenario analysis, root-cause analysis, inventory optimization, and other higher-value work.More AI use cases don't necessarily mean more value. High-performing organizations are selective, concentrating resources on fewer, higher-impact initiatives and building capabilities that can support future use cases.Retailers are using assortment and sourcing decisions to manage complexity. Reducing product variety can help companies concentrate on best sellers while simplifying sourcing and tariff exposure.Flexibility and optionality are becoming essential supply chain capabilities. Companies are diversifying sourcing, improving visibility, reconsidering inventory strategies, and preparing for disruptions that may be impossible to predict.The last mile is no longer just a race for speed. Consumers have different expectations around delivery time and cost, forcing retailers to get smarter about inventory placement and fulfillment choices.Returns and emerging delivery models remain major questions for retail. Drone delivery is expanding while retailers continue searching for better ways to manage the cost and complexity created by online returns.Tune in for a wide-ranging look at what supply chain leaders should be thinking about now and what may matter even more in the years ahead. From separating AI reality from hype to preparing for tariffs, transportation shifts, changing consumer behavior, and new fulfillment models, this episode offers practical perspectives for building supply chains that are more adaptable, focused, and prepared for the unexpected. Additional Links & Resources: Connect with Liz: https://www.linkedin.com/in/bylizyoung/Connect with Noha: https://www.linkedin.com/in/noha-samara-4864863/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Four Eras of Freight Audit: How we got here, and why the Control Era (finally) changes everything: https://bit.ly/4yVXPBxWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uWEBINAR- The Cost of Skipping the Audit: Why Site Scans Should Come Before Every Pallet, Crate, or Wood Packaging RFQ: https://bit.ly/4AJzReAWEBINAR- How to Stop Losing Margin After a Package Ships: https://bit.ly/4An41UxWEBINAR- Rethinking the Supply Chain Management Classroom: https://bit.ly/4xJIkM2This episode was hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/from-planning-retail-where-supply-chain-heading-1641 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain planning is changing fast, but technology is only part of the story. As AI capabilities expand, procurement becomes more strategic, and planners face an accelerating pace of change, organizations must determine how to embrace innovation without losing sight of the people who make supply chains work. In this episode of Supply Chain Today and Tomorrow, Scott Luton sits down with Mike Griswold, Vice President Analyst at Gartner, to explore some of the biggest trends shaping supply chain planning and leadership. Mike breaks down the top barriers preventing planners from performing at their best, including the pace of change, digital skills gaps, and the continued need for strong communication and collaboration skills. They also discuss the debate around slowing AI development, the emerging role of AI agents, procurement's growing strategic influence, and how automation can give employees valuable time back. Plus, Mike shares what makes the Gartner Supply Chain Planning Summit a valuable opportunity for planning professionals. Key TakeawaysSupply chain planners remain essential. Technology may change how planning gets done, but organizations continue to invest in both planning technology and the people responsible for making critical decisions.Change management is becoming even more important. Leaders need to clearly communicate how AI will affect planning roles and help employees understand where they fit into the future of the organization.Soft skills still matter in an AI-powered workplace. AI can help teams arrive at an answer, but influencing, collaboration, conflict management, communication, and consensus-building remain human responsibilities.AI agents may reshape supply chain teams. Future planning organizations could include both human planners and AI agents, making governance, oversight, and human-machine collaboration increasingly important.Procurement is becoming more strategic. Procurement's influence across the broader supply chain continues to grow while AI creates opportunities to automate repetitive and transactional activities.Automation should give people time back. Removing repetitive work allows employees to spend more time applying expertise, solving problems, being creative, and performing higher-value work.The future of supply chain isn't simply about adopting more technology; it's about figuring out how people and technology can work together more effectively. Tune in to hear Scott and Mike unpack practical ways leaders can support planners, approach AI thoughtfully, rethink repetitive work, and prepare their organizations for what's coming next. Additional Links & Resources: Connect with Mike: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: www.gartner.comUpcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Four Eras of Freight Audit: How we got here, and why the Control Era (finally) changes everything: https://bit.ly/4yVXPBxWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uWEBINAR- How to Stop Losing Margin After a Package Ships: https://bit.ly/4An41UxWEBINAR- Rethinking the Supply Chain Management Classroom: https://bit.ly/4xJIkM2This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/think-different-planning-challenges-ai-procurement-leadership-1640 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

AI, robotics, and automation are advancing quickly, but successful transformation takes more than adopting the latest technology. It requires the right strategy, the right people, and a clear understanding of the business outcomes you're trying to achieve. In this episode of The Buzz, powered by MFG.inc, Scott Luton is joined by guest co-host Dr. Muddassir Ahmed and Christine Bush, Director of the Robotic and Motion Center of Excellence at Schneider Electric, to explore how AI and robotics are changing manufacturing and the workforce. They discuss the growing debate around AI safety and speed, why companies should focus on augmenting people rather than simply replacing them, and how manufacturers are using robotics to address skilled labor shortages and create more flexible operations. Christine also shares insights into IT/OT convergence, open software-defined automation, and what separates organizations that successfully scale automation from those that remain stuck in pilot mode. Key Takeaways Why organizations need a clear AI strategy that balances speed, safety, and business outcomesHow AI can augment engineers, operators, and maintenance teams rather than simply replace themWhy labor shortages are accelerating investments in robotics and advanced automationHow manufacturers can build greater flexibility into production by making robotics part of the process from the startThe role of IT/OT convergence, IoT, and open software-defined architectures in the future of manufacturingWhy successful automation projects require the right mix of people, perspectives, and technology to move beyond pilot modeAI and robotics offer enormous potential, but technology alone won't transform manufacturing. Tune in to hear practical perspectives on how manufacturers can combine human expertise with smarter automation, build more adaptable operations, and turn promising technology investments into real business value. Additional Resources & Links:  MFG.inc: https://mfg.inc/With That Said: https://bit.ly/WTS-19SEP2026The Buzz APAC Edition: https://bit.ly/The-Buzz-APAC-Edition-Sept2026SCM Sensei AI: https://www.scmsensei.ai/U.S. Bank Strategic Alliance Leader page: www.supplychainnow.com/us-bankU.S. Bank Freight Payment Index: freight.usbank.comAI rivals found rare agreement on safety. Putting it into practice is harder: https://bit.ly/AI-Slowdown-DiscussionOne-third of AI-replaced workers will be rehired by 2029: Gartner: https://bit.ly/AI-And-The-WorkforceToyota estimates factory automation could cost $6.4 billion per year from 2028: https://reut.rs/4hpMtPcMFG.inc Leadership Training: https://reut.rs/4hpMtPcCelonis Ebook: https://bit.ly/Physical-AI-Explained-in-7-RobotsSupply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Schneider Electric: https://www.se.com/us/en/Christine on LinkedIn: https://www.linkedin.com/in/christine-bush-22568818/Dr. Muddassir Ahmed on LinkedIn: https://www.linkedin.com/in/muddassirism/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Four Eras of Freight Audit: How we got here, and why the Control Era (finally) changes everything: https://bit.ly/4yVXPBxWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uWEBINAR- How to Stop Losing Margin After a Package Ships: https://bit.ly/4An41UxWEBINAR- Rethinking the Supply Chain Management Classroom: https://bit.ly/4xJIkM2This episode was hosted by Scott Luton and Dr. Muddassir Ahmed, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/thebuzz-smarter-automation-reshaping-manufacturing-1639 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The yard may be one of the most overlooked areas of the supply chain, but its impact extends across transportation, warehousing, customer service, safety, and the bottom line. In this episode of Supply Chain Now, Scott Luton sits down with Adam Newsome, CEO of Lazer Logistics, to explore how greater visibility, intelligence, and action can transform yard operations into a strategic advantage. Adam shares how Lazer Logistics combines connected technology, operational data, AI, and decades of institutional knowledge to improve decision-making across hundreds of locations. He explains why visibility alone is not enough, how AI can help teams identify the “next right thing” to do, and why technology must solve real operational problems. The conversation also introduces “Uncle Phil,” Lazer’s AI coaching tool designed to capture the experience of longtime operations leaders and make that knowledge available to managers at scale. Key Takeaways: The yard connects the supply chain. Inefficiencies between transportation and warehousing can affect the entire operation.Visibility must lead to action. Data creates value when it improves safety, productivity, service, and financial performance.AI needs operational context. Combining technology with institutional knowledge produces more practical guidance.People remain essential. Culture, communication, and hands-on experience are critical to operational excellence.Tune in to learn how Lazer Logistics is moving beyond visibility, scaling decades of expertise with AI, and creating a more connected, efficient, and human-centered approach to yard management. Additional Links & Resources: Connect with Adam: linkedin.com/in/adam-newsome-90a50a34Learn more about Lazer Logistics: https://www.lazerlogistics.com/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/from-overlooked-optimized-rethinking-yard-management-1638 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transportation may be essential to global supply chains, but that doesn’t mean more movement, more technology, or more complexity automatically creates better results. Sometimes the smartest transportation strategy starts by asking a much simpler question: What is the customer actually trying to accomplish? In this episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome David Ivan, President and CEO of BNSF Logistics, for a conversation that challenges conventional thinking around transportation, customer experience, lean principles, technology, and the role of rail in today’s supply chain. With more than 25 years of experience on the manufacturing and customer side of logistics, David Ivan brings a unique perspective to leading a logistics organization. He shares why transportation providers need to move beyond selling modes and capabilities and instead focus on solving the customer’s underlying business problem. The conversation explores the trade-offs between simplicity, certainty, and cost, why predictability can be more valuable than shippers realize, and how lean thinking can help organizations identify and eliminate unnecessary transportation waste. David, Scott, and Tevon also discuss the growing complexity of logistics, opportunities for rail, the right role for AI and automation, and why technology should support, not replace, human judgment when exceptions arise. Key TakeawaysStart with the customer’s desired outcome, not the transportation mode. The best solution may look very different once the underlying business problem is understood.Transportation should be viewed through a lean lens. Every unnecessary mile, touch, delay, or handoff can introduce cost and waste into the supply chain.Simplicity, certainty, and cost require trade-offs. Shippers cannot always maximize all three, and priorities may shift depending on market conditions and business needs.Certainty has real financial value. Predictable transportation can reduce safety stock, labor inefficiencies, expedited freight, downtime, and operational disruption.Technology should simplify good processes—not automate bad ones. AI can improve data analysis, pattern recognition, and decision support, but automation alone cannot fix a broken process.Human judgment still matters. Technology is powerful for routine work and identifying risk, but people remain essential for exception management, customer relationships, and complex decisions.The people closest to the work often understand the problems best. Respect for people remains a foundational lean principle and an important leadership discipline.If your transportation strategy still begins with rates, modes, or available capacity, this conversation offers a different way to think. David Ivan brings the perspective of both a longtime transportation buyer and logistics provider to show why successful logistics starts with understanding the business problem, reducing friction, and creating outcomes customers can actually rely on. Tune in to learn how lean thinking, smarter use of technology, greater certainty, and customer-focused transportation strategies can help organizations reduce waste while turning logistics into a competitive advantage.  Additional Resources & Links:  Connect with David: https://www.linkedin.com/in/david-ivan-80a920a/Learn more about BNSF Logistics: https://www.bnsflogistics.com/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uThis episode was hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/less-waste-better-outcomes-rethinking-transportation-1637 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chains are facing pressure from every direction, from inflation and shifting consumer behavior to climate-driven disruption and rapidly evolving AI capabilities. For leaders, the challenge isn’t simply keeping up. It’s figuring out where to focus, how to make faster and better decisions, and how to turn emerging technology into measurable business value. In this episode of The Buzz, powered by MFG.inc, Scott Luton and special guest co-host Tanzil Uddin with Manifest are joined by Dheera Anand, Partner at Bain & Company, to unpack some of the biggest forces shaping supply chain today. They explore the latest challenges at the Panama Canal, changing consumer behavior, and lessons in regional resilience from APAC before diving deep into AI and supply chain transformation. Dheera shares practical examples of how organizations are moving beyond AI experimentation and “pilot fatigue” to create real operational value. The conversation also explores high-frequency decision-making, the importance of choosing the right AI applications, and how AI could reshape integrated business planning through faster scenario planning, continuous monitoring, and an “always-on” approach to IBP.   Key TakeawaysPredictability and visibility are critical to resilience. Disruptions such as those affecting the Panama Canal demonstrate why companies need to understand their exposure throughout the supply network, not just at tier one.Consumers are still spending, but they’re becoming more value-conscious. Retailers need greater precision around inventory, working capital, automation, and productivity as economic pressures continue.AI’s greatest value may be in high-frequency decisions. Thousands of small operational decisions can create significant value leakage when humans simply don’t have the capacity to address them all in real time.Moving beyond AI pilot fatigue requires better use-case selection. Leaders should consider data availability, decision frequency, variability, and the consequences of error when determining where AI can deliver scalable value.World-class IBP is a decision process—not a reporting process. Effective IBP should drive decisions, trade-offs, scenario planning, and preparation for what happens when the plan changes.AI could make IBP increasingly “always on.” Faster scenario modeling, automated assumption monitoring, and early-warning signals could move organizations beyond the traditional monthly planning cadence.Not all complexity creates value. Organizations need greater visibility and governance to distinguish complexity that customers value from complexity that adds cost without meaningful return.  Supply chain leaders don’t need more technology experiments; they need practical ways to turn technology, data, and planning into better decisions. Tune in to hear Scott, Tanzil, and Dheera explore how leaders can move beyond AI pilots, strengthen resilience, rethink IBP, and build supply chains that are better equipped to compete in an increasingly complex environment.   Additional Links & Resources: MFG.inc: https://mfg.inc/With That Said: https://bit.ly/WTS-12-Sep-2026Manifest 2027: https://manifestvegas.partners/partners/SupplyChainNowSupply Chain & Logistics Summit: https://bit.ly/SupplyChainAndLogisticsSummit-2026The Panama Canal’s New Boss Inherits a Drought and a Bidding War for Transit Slots: https://on.wsj.com/4xW4xYbInflation persisted in August, potentially locking in a Fed interest rate hike: https://bit.ly/4gSLJD83 lessons from Asia-Pacific on regional cooperation in a fragmented world: https://bit.ly/Learning-from-APACThe Buzz APAC Edition for September 9th: https://bit.ly/The-Buzz-APAC-EditionMFG.inc Leadership Training: https://mfg.inc/trainingSupply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Bain: https://www.bain.com/Dheera on LinkedIn: https://www.linkedin.com/in/dheeraanand/Tanzil on LinkedIn: https://www.linkedin.com/in/tanziluddin/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6uThis episode was hosted by Scott Luton and Tanzil Uddin, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/buzz-ai-scale-panama-canal-risk-future-IBP-1636 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain performance is still being measured by outdated assumptions. Lora Cecere argues that optimizing individual functions for lower cost does not necessarily improve the business. In fact, it can throw the entire supply chain out of balance. Better performance starts with understanding what is actually feasible within an industry, focusing on the metrics that drive value, and recognizing that supply chains are complex systems that cannot be improved one function at a time.  In this episode of Supply Chain Now, Scott Luton speaks with Lora Cecere, founder of Supply Chain Insights, and Wael Abdelmalek, CEO at Uthereal, about the research behind Supply Chains to Admire and how that work is being brought into Ask Lora, an AI-enabled benchmarking and advisory platform. They explore why traditional supply chain rankings and generic AI tools can reinforce conventional thinking, how verified research and industry-specific data can create better benchmarks, and why leaders need a more balanced view of growth, operating margin, inventory turns, and return on capital employed when evaluating performance.  Lora and Wael also explain how Ask Lora combines 10 years of research and benchmarking data with a private large language model designed specifically for supply chain decision-making. Rather than serving only as a Q&A tool, users are applying it as a trusted peer to benchmark performance, review strategy documents, pressure-test presentations, compare organizational and technology maturity, and challenge assumptions before taking ideas to leadership. Jump into the conversation: (00:00) Introduction(01:14) Meet Lora Cecere, founder of Supply Chain Insights, and Wael Abdelmalek, CEO at Uthereal(04:36) Fearless Friday: career leaps and personal risk-taking stories(08:04) The origin of Supply Chains to Admire and why "best practices" is a myth(14:44) What supply chain leaders still get wrong about cost and performance(19:22) What is Ask Lora? Inside the private LLM built on 10 years of research(21:30) Private LLMs vs. generic AI: accuracy, guardrails, and the Ethereal partnership(28:57) How organizations are using Ask Lora: benchmarking, strategy review, and reports(43:57) Pricing tiers, governance, and integration for Ask Lora(50:33) Vision for Ask Lora's future and how to connect with Lora and Wael Additional Links & Resources: Connect with Lora Cecere: https://www.linkedin.com/in/loracecere/Connect with Wael Abdelmalek: https://www.linkedin.com/in/wwael/ Learn more about Supply Chain Insights: https://supplychaininsights.com/ Learn more about Uthereal: https://uthereal.ai/ Check out AskLora for yourself: https://asklora.ai/Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ Learn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2ZWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemWEBINAR- The Real ROI of AI Analytics in the Supply Chain: Better Answers When Everyone Starts Asking: https://bit.ly/3TpCX6u  This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/what-have-we-learned-thus-far-asklaura-ai-1635 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most transportation companies talk about technology, efficiency, and growth. But after more than 50 years in the industry, the lesson is simpler: people, relationships, and the ability to adapt are what keep a business moving forward.  Scott Luton speaks with Marcia Taylor, owner and CEO of Bennett Family of Companies, about resilience, leadership, entrepreneurship, and the evolution of transportation. They explore how Bennett grew from 15 trucks and 30 trailers into a diversified transportation and logistics organization, why listening to customers shaped its expansion, how the company has preserved its family culture through decades of growth, and where AI and emerging technology fit into the future of trucking.Marcia explains why diversification helped Bennett navigate changing markets, why AI should support people rather than replace customer and driver relationships, and why leaders must always be developing the next generation. She also shares why professional drivers deserve more recognition, how strong values guide difficult decisions, and why staying close to customers remains one of the best ways to understand what comes next.   Jump into the conversation: (00:00) Introduction(03:00) Marcia Taylor on ranch life in Jackson Hole, Wyoming(06:27) Inside Bennett Family of Companies: 14 businesses, from freight to aerospace(09:31) Why professional drivers are close to Marcia's heart(12:58) Taking the helm in 1981 after her husband's sudden passing(16:25) The deliberate strategy behind Bennett's diversification(24:00) Protecting a family culture built on faith and shared values(28:23) Embracing AI without losing the human touch(38:58) Leadership lessons: grooming the next generation at Bennett(42:54) What people have to understand about truckers  Additional Links & Resources: Connect with Marcia Taylor: https://www.linkedin.com/in/marcia-taylor-3b750a13/ Learn more about Bennett Family of Companies: https://www.bennettig.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ Learn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Labor Is a Margin Decision: How Reyes Coca-Cola Bottling Spent a Decade Making It Stick: https://bit.ly/4d4FauGWEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2ZWEBINAR- Demand Volatility Isn't a Forecasting Problem: How One FMCG Distributor Released Capacity Without Capital: https://bit.ly/4r94YM6WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/lessons-learned-50-years-leadership-transportation-world-1634 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chains used to be built primarily around cost and efficiency. Abe Eshkenazi says that era is over. Today’s leaders have to balance AI, resilience, geopolitical risk, talent, cybersecurity, and a level of disruption that makes predicting what comes next nearly impossible.  In this episode of Supply Chain Now, Scott Luton speaks with Abe Eshkenazi, CEO at the Association for Supply Chain Management (ASCM), about how the supply chain profession is changing. From what organizations need to get right before scaling AI, to the reshaping of globalization, the growing importance of optionality, and the evolution of the chief supply chain officer into an enterprise strategist, Abe breaks down the forces redefining supply chain leadership.  Abe explains why AI success depends less on the technology itself and more on data, talent, governance, and strong processes; why globalization is not disappearing but being redrawn around resilience and regionalization; and why supply chain leaders can no longer focus solely on operations. He also shares how ASCM is preparing professionals for jobs that do not yet exist, what leaders can expect from CHAINge 2026, and why his book, “The Chain: Links That Bind Us”, starts the supply chain story with the consumer rather than the factory.  Jump into the conversation: (00:00) Introduction(02:19) Meet Abe Eshkenazi, CEO of ASCM (06:09) AI adoption challenges: data, talent, and governance (11:35) Data ownership, the Google–Spirit Airlines deal, and cyber risk (14:18) The talent gap and career progression in the AI era (17:47) Globalization redrawn: tariffs, resilience, and a multipolar world (23:15) Semiconductors, TSMC, and the infrastructure talent gap (27:28) How the CSCO role has evolved into an enterprise strategist (32:06) What excites Abe most about ASCM in 2026 (39:10) Abe's new book: "The Chain: Links That Bind Us"   Additional Links & Resources: Connect with Abe Eshkenazi: https://www.linkedin.com/in/aeshkenazi/ Learn more about Association for Supply Chain Management (ASCM): https://www.ascm.org/ Learn more about Abe’s book “The Chain: Links That Binds Us”: https://a.co/d/0a9PzJfV Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ Learn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- Labor Is a Margin Decision: How Reyes Coca-Cola Bottling Spent a Decade Making It Stick: https://bit.ly/4d4FauGWEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2ZWEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem  This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/new-rules-global-supply-chain-strategy-1633       The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most wine drinkers picture a boutique vineyard. Andrew Rice says the real story is scale: hundreds of rail cars, thousands of truckloads, and a regulatory maze most consumers never see.  In this episode of Supply Chain Now, Scott Luton and special guest co-host Wanda Johnson speak with Andrew Rice, senior ERP technical product manager at Gallo, about the wine supply chain. From grape to glass, government regulation and the three-tier system, harvest and weather risk, inventory and aging complexity, and how technology like agentic AI is transforming operations.  Andrew explains why wine supply chain complexity comes down to regulation and aging, how Gallo balances luxury and commercial brands against the unpredictability of nature, why most wine should actually be consumed within one to five years rather than aged indefinitely, and how Gallo's tech-forward culture is helping the company scale one of the world's oldest industries.  Jump into the conversation:(00:00) Introduction(02:52) Meet Andrew Rice, senior ERP technical product manager at Gallo(08:19) What makes the wine supply chain unique: regulation and the three-tier system(15:25) From grape to glass: mapping Gallo's supply chain functions(24:08) How weather and harvest conditions shape flavor and planning(34:10) What surprises people most about the wine industry: it's the scale(42:27) The truth about wine and aging: most bottles won't get better with time(48:11) How robotics, and agentic AI are transforming Gallo's operations  Additional Links & Resources: Connect with Andrew Rice: https://www.linkedin.com/in/andrew-rice-supplychain/ Learn more about Gallo: http://www.gallo.com Connect with Wanda Johnson: https://www.linkedin.com/in/wanda-riddick-johnson-28070a3/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ Learn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6KWEBINAR- Labor Is a Margin Decision: How Reyes Coca-Cola Bottling Spent a Decade Making It Stick: https://bit.ly/4d4FauGWEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2ZWEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem This episode was hosted by Scott Luton and Wanda Johnson, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/inside-gallos-grape-glass-supply-chain-1632 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The digital economy may get the headlines, but behind every AI breakthrough, electric vehicle, automated warehouse, and data center is a complex physical supply chain making it possible. In this episode of The Buzz, powered by Toyota Automated Logistics, hosts Scott Luton and Karin Bursa welcome Gaurav Singh Chaudhary, founder and editor of Silicon and Steel, to explore the infrastructure, materials, energy, and global trade relationships powering some of today’s biggest transformations. From Walmart’s massive investment in automated fulfillment to dramatic shifts in the Southern timber industry, Scott, Karin, and Gaurav break down the connections between changing consumer demand, automation, trade policy, and supply chain strategy. They examine the potential impact of semiconductor tariffs on AI infrastructure, why nuclear energy’s fuel supply could become a critical bottleneck, and how AI and EV manufacturers are increasingly competing for the same electronics and manufacturing capacity. Along the way, the conversation highlights an important reality: the AI economy isn’t purely digital. Its growth depends on chips, energy, batteries, data centers, manufacturing capacity, logistics networks, and resilient global supply chains. Key TakeawaysSpeed must be designed into the network. Walmart’s next-generation fulfillment investment demonstrates why companies can’t simply compensate for poor network design with more expensive transportation.Automation is changing the nature of warehouse work. As fulfillment processes become increasingly automated, traditional manual roles are giving way to jobs focused on maintaining, operating, and optimizing technology.Supply chains operate on dramatically different timelines. Timber can take decades to mature while demand, tariffs, interest rates, and trade policies can change within months, creating significant challenges for long-term planning.The AI economy has a very physical foundation. Chips, servers, power generation, cooling systems, batteries, and data centers all create supply constraints that can determine how quickly AI infrastructure scales.Nuclear energy presents a supply chain bottleneck. The fuel required by emerging small nuclear reactors creates sourcing and geopolitical risks that extend far beyond simply building more reactors.AI and automotive supply chains are increasingly interconnected. EVs and AI infrastructure compete for electronics, chips, circuit boards, batteries, and manufacturing capacity while AI demand is also creating new opportunities for automotive battery investments.Context turns data into actionable intelligence. Supply chain-specific AI must understand industry terminology, relationships, workflows, and business rules, not simply process general-purpose data.Supply chain leaders can no longer look at AI, energy, manufacturing, trade, logistics, and infrastructure as separate conversations. This episode connects the dots between them. Tune in for practical insights into how automation, tariffs, shifting demand, energy constraints, and emerging technologies are reshaping global supply chains and why understanding the physical infrastructure behind the digital economy will be essential for navigating what comes next. Additional Links & Resources:  Toyota Automated Logistics: https://toyota-automated-logistics.com/ With That Said: https://bit.ly/WTS-30-Aug-2026 From Data Chaos To Decision Intelligence: How AI Continues To Reshape Logistics: https://bit.ly/ExecExchange-MattMcKinney-LoopMeet Hunter Wendelstedt, MLB’s next Ángel Hernández in the making: https://bit.ly/MLB-ABS-MakingTractionWalmart to build $1.3B fulfillment center in Georgia: https://bit.ly/Walmart-Invests-in-GATimber Was Gold in the South—Until a Market Collapse Crushed the Forest Economy: https://on.wsj.com/3T96zoxAnother potential headache for US data centers — Trump tariffs: https://politi.co/4gFffutWest Wants Nuclear for AI. Russia Controls the Fuel: https://bit.ly/3Uigrg6Silicon & Steel: https://siliconandsteel.co/ Connect with Gaurav on LinkedIn: https://www.linkedin.com/in/gsc/Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkLearn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitiveWEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6KWEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2ZWEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iemThis episode was hosted by Scott Luton and Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/thebuzz-from-silicon-to-steel-supply-chains-behind-ai The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

AI adoption is not really a technology question. It's a trust question, and trust levels shift dramatically depending on where a company operates and who its customers are. In this episode of Supply Chain Now, Scott Luton and co-host Bill Huber, retired VP CFO at VELUX, speak with Theodora Lau, founder of Unconventional Ventures, about trust and AI adoption, open banking and data interoperability, fragmented data versus bad data, workforce retraining, and the lessons global supply chains can borrow from fintech. Theo explains how to tell healthy friction from harmful friction, treat fragmented data differently from bad data, judge AI initiatives by outcomes instead of token usage, and build systems that keep people, not service providers, in control of their own data.   Jump into the conversation: (00:00) Introduction (09:41) Theo Lau's path from telecom to fintech innovation (17:35) Why trust, not technology, drives AI adoption (20:17) What GDPR and the EU AI Act reveal about governance and trust (28:04) Lessons supply chain can borrow from open banking and fintech (38:27) What separates real AI transformation from bolting AI onto broken processes (43:13) The difference between fragmented data and bad data (54:16) A JD Power stat reshaping how consumers ask financial questions   Additional Links & Resources: Connect with Theodora Lau: https://www.linkedin.com/in/vineetvashishta/   Learn more about Unconventional Ventures: https://www.linkedin.com/in/billhuberatlanta/ Connect with Bill Huber: https://www.linkedin.com/in/billhuberatlanta/  Learn more about VELUX: http://www.velux.com  Learn more about our hosts: https://supplychainnow.com/about  Learn more about Supply Chain Now: https://supplychainnow.com  Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now   Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join   Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/  Learn more about Blue Yonder Cognitive Solutions: http://blueyonder.com/cognitive WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K WEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2Z WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem   This episode was hosted by Scott Luton and Bill Huber, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/what-global-supply-chain-can-learn-from-fintech-world-1630 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

An AI agent can finish a task and still violate the rules that matter most. In supply chain, that gap can affect cost limits, approved suppliers, compliance requirements, safety protocols, and escalation paths. In this episode of Supply Chain Now, Scott W. Luton speaks with Vin Vashishta, CEO and AI strategist at V-Squared, about intent contracts, audit trails, workflow reorchestration, tokenomics, semantic layers, and evidence-based AI strategy. Vin explains how to evaluate AI by the value it creates, budget for recurring usage costs, work with imperfect information, and require consultants to connect every recommendation to evidence, risk, mitigation, and business-specific ROI. Jump into the conversation: (00:00) Introduction (05:38) Intent contracts and their role in AI agent management (08:38) The need for AI audit trails in supply chain (11:10) CIO considerations for managing AI demand at scale (14:21) Gaps in workflow reorchestration and value quantification (17:00) Lessons from the semantic layer meme on imperfect data (19:36) The outcomes an AI strategy should deliver for a specific business (25:03) AI training programs generating the strongest market response (26:49) Ways to follow Vin and learn more Additional Links & Resources: Connect with Vin: https://www.linkedin.com/in/vineetvashishta/ Learn more about V-Squared: https://vsquaredai.com/ Vin’s LinkedIn Post about Managing AI Agents: https://bit.ly/Managing-AI-Agents The cost of intelligence: How CIOs can manage AI demand at scale: https://mck.co/3TUD3mz Vin’s LinkedIn Post about the Cost of Intelligence: https://bit.ly/Vin-on-CIO-Managing-AI Vin’s LinkedIn Post on The Semantic Layers: https://bit.ly/Vin-on-Semantic-Layers Vin’s LinkedIn Post on AI Strategy: https://bit.ly/Vin-on-AI-Strategy-2026 Vin’s Training & Certification Classes: https://datascience.vin/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K WEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2Z WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem Gartner Announces 2026 Rankings of the Global Supply Chain Top 25: https://www.gartner.com/en/newsroom/press-releases/2026-06-17-gartner-announces-2026-rankings-of-the-global-supply-chain-top-25 This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-agents-semantic-layers-cio-leadership-1629 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of The Buzz, powered by Toyota Automated Logistics, hosts Scott Luton and Karin Bursa welcome Philip Vervloesem, Chief Commercial and Markets Officer at OMP, for a wide-ranging conversation on the forces reshaping global supply chains. From extreme weather and transportation disruptions to China's rapidly expanding automotive industry, the team explores today's biggest supply chain headlines before diving into AI, decision velocity, always-on planning, and the evolving role of supply chain professionals. Supply chain leaders have more data, technology, and intelligence at their fingertips than ever before, but the real competitive advantage comes from turning those insights into the right decisions faster. Scott, Karin, and Philip examine how organizations can use scenario planning, external market signals, AI agents, and connected decision-making to respond more effectively to disruption and uncertainty. They also explore why successful AI adoption isn't simply about automation or replacing people. Instead, the future belongs to organizations that combine intelligent technology with human judgment, collaboration, trust, and business context. Key Takeaways Resilience happens before disruption. Scenario planning and decision intelligence give organizations more options while there is still time to act. External signals matter. Weather, climate patterns, market conditions, and other syndicated data can help companies anticipate disruptions and continuously refine supply chain plans. Decision velocity is becoming a competitive advantage. Leading organizations aren't simply collecting more data—they're connecting data to decisions and executing those decisions across the enterprise faster. Agentic AI's greatest opportunity is augmentation. AI agents can identify issues, evaluate scenarios, coordinate information, and recommend actions, while people provide judgment, context, governance, and leadership. Always-on planning is changing traditional planning cycles. Planning isn't disappearing, but waiting for weekly or monthly cycles to respond to change increasingly will. The planner of the future needs strong human skills. Business knowledge, communication, influence, collaboration, storytelling, and the ability to navigate trade-offs will become even more valuable as technology advances. The future of supply chain planning isn't simply about moving faster—it's about making better decisions with greater confidence. As AI, intelligent planning platforms, and always-on capabilities continue to evolve, successful organizations will be those that connect technology with human expertise and turn complexity into action. Tune in to hear how leaders can prepare now for a more adaptive, resilient, and decision-driven supply chain. Additional Links & Resources:  Toyota Automated Logistics: https://toyota-automated-logistics.com/ Enterprise Unleashed: The Biggest Lessons from 2026 So Far: https://streamyard.com/watch/CBk6F4Dgtwk3 The Peak Readiness Index Report 2026: https://bit.ly/Peak-Readiness-Report Low Rhine levels disrupting German industry: https://reut.rs/45BdaL8 Corporate concern over El Nino hits multi-year high: https://reut.rs/4xPGVnI There Aren’t Enough Ships to Handle China’s Booming Car Exports: https://on.wsj.com/4bXfZd8 OMP: https://omp.com/ Connect with Philip on LinkedIn: https://www.linkedin.com/in/philipvervloesem/ Upcoming Live Programming:  https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now   Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join   Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K WEBINAR- Operational AI in the Supply Chain: How context empowers agents and humans to operate side by side: https://bit.ly/4x7Vd2Z WEBINAR- You Can't Manage What You Can't See: Using Visibility, KPIs, and AI to Optimize Logistics Operations: https://bit.ly/4ql6iem This episode was hosted by Scott Luton and Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit the dedicated episode page at: https://supplychainnow.com/buzz-decision-velocity-ai-agents-future-supply-chain-planning-1628 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at [email protected] © 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.