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In today's episode, you'll discover: The neuroscience behind techniques to quiet the brain's emotional centers, allowing you to manage strong, angry emotions while remaining calm. How to apply emotional literacy and de-escalation skills in any volatile situation in 90 seconds or less. The importance of empathy and how you may have a cultural misunderstanding of what empathy really is. To support these three takeaways, I chose a quote from Shifu Kanishka Sharma: "You train to become a Warrior, not a fighter.  The Warrior knows the hell he can let loose, so he chooses the path of peace and respect." About Doug Noll: After a 20-year, highly successful career as a commercial trial lawyer, Doug earned his Master's in Peacemaking and Conflict Management and became a high-conflict mediator/peacemaker. (As a Distinguished Fellow of the International Academy of Mediators, he is recognized among the top commercial mediators globally.) In 2010, at the request of a small group of women serving life and long-term sentences at what was then the largest and most violent women's prison in the world, Valley State Prison for Women in Chowchilla, CA, Doug and his colleague, Laurel Kaufer, began Prison of Peace. How to Get in Touch with Doug Noll: Website: https://dougnoll.com/   Email:  [email protected] Gift: https://dougnoll.co/enlightenment Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have.  

In today's episode, you'll discover: 1. How you handle adversity shapes your success, 2. Why Ownership vs. excuses is how leaders truly take responsibility without getting trapped in looking outside rather than inside. 3. Pessimists, realists, optimists—how do these mindsets show up in leadership and sales? To support these three takeaways, I chose a quote from Robert F. Kennedy: "Only those who dare to fail greatly can ever achieve greatly." About Mark Jones: Mark Jones is the CEO and President of Sacco & Biddeford Savings Bank. Mark, who joined in 1985 and remains committed to building on the founding principles, meets Southern Maine's financial needs.  He shows this commitment through his volunteer work as a board member and treasurer of Shutterbugs4Charity, a board member and Vice-Chair of Hospice of Southern Maine, and a Trustee and Treasurer of Saco United Baptist Church.  He has an unrivaled passion for learning, practicing, and teaching, which drives him to focus on what is most important in life: service, love, and care for those in his circle of influence. How to Get in Touch with Mark Jones: Website:   https://www.sbsavings.bank/ LinkedIn:  https://www.linkedin.com/in/mark-jones-61b5b59/ Email: [email protected] Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/   Subscribe to the Enlightenment of Change Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

Connie's motivational quote for today is by – Dr, Joe Dispenza, "Each time you make a new choice that is in alignment with your future, you are priming your brain to install the neurological hardware to actually think, act, and feel like the person you want to be in the future." YouTube: https://youtu.be/sy8d99ufLq0 Check Out These Highlights:   Do you feel stuck? Do you believe that your future is bright and filled with new opportunities?  Maybe more importantly, do you think you have control over your future?  If you answered no to the last two questions, why did you answer with no's? About Dr. Sharon Grossman:  Dr. Sharon Grossman is the author of the international best-selling book, The 7E Solution to burnout: Transforming High Achievers from Exhausted to Extraordinary. She is a burnout expert who has taken her background in psychology and two decades of experience in the field and dedicated herself to helping high achievers who are struggling with anxiety, overwhelm, and burnout to live their best life. Her work is all about empowering you to take back control of your mind. How to Get in Touch With Dr. Sharon Grossman:  Website:  www.drsharongrossman.com Free Course - The Power of Priming:  http://bit.ly/connieeoc Stalk me online! Website:  https://whitmanassoc.com/ Apple Podcast:  https://podcasts.apple.com/us/podcast/enlightenment-of-change/id1313299091 Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success:  https://whitmanassoc.com/resources/ Download Free Communication Style Assessment:  www.whitmanassoc.com/csa Connie's ESP (Easy Sales Process) MasterClass:  https://whitmanassoc.com/espmasterclass/ Subscribe and listen to Enlightenment of Change podcast on your favorite podcast streaming service or on YouTube.  New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business. 

In today's episode, you'll discover: 1.  How inner clarity translates into better decisions in high-stakes environments? 2.  What is it about sound and devotional chanting that opens something in you that words and concepts can't reach? 3.  If you're feeling overwhelmed, stuck, or at a crossroads, what is the single most accessible thing you can do today to access a deeper layer of knowing? To support these three takeaways, I chose a quote from Shawn Mendez: "It took me from a place of fear and anxiety to a place where I realized you can't get anywhere if you don't start with Compassion for yourself."    About John Osborne: John Osborne is a consciousness facilitator, former Trappist monk, Yale Divinity graduate, and senior faculty member of the Art of Living Foundation. Personally trained by the global humanitarian Gurudev Sri Sri Ravi Shankar, he has led meditation retreats worldwide for over 30 years and co-founded Project Welcome Home Troops, which brings breath-based PTSD relief to U.S. veterans. He is a kirtan recording artist and lead practitioner of intuitive life scanning at the Institute of Absolute Intelligence. How to Get in Touch with John Osborne: Website: http://www.instituteofai.ai/ Email: [email protected] Gift: Schedule a life scan with John via his website scheduler; it's donation-based. Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/   Subscribe to the Enlightenment of Change Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

Connie's motivational quote for today is by – James Belasco and Ralph Stayer, "Change is hard because people overestimate the value of what they have and underestimate the value of what they may gain by giving that up. Each week, I pause to reflect on my life and business and all the changes that needed to happen through the years to sustain and grow my business.  Here is the secret I've learned: all progress requires change. I have also learned that we can't do it alone!  So, if you ever feel stuck, uncertain, or frustrated with problems, poor performance, or challenging opportunities, trust that you can create a clear path forward, accelerate your progress, achieve your goals, and help others do the same.    I'm excited to share this week's guest, Tim Rhodes, who is returning for the second time.   Straight out of his new book, Changing Lanes for Business, Tim and I discuss his simple, proven, 4-step approach to confidently leading successful change - for the rest of your career.   YouTube: https://youtu.be/PNwo9DQQPMk   About Tim Rhode:  Tim is a successful business consultant, author, speaker, and leadership coach with over 35 years of entrepreneurial experience.    He has launched and led multiple seven and 8-figure high-service-level businesses, helping thousands of customers and hundreds of team members to transform their lives, personally and professionally, with positive change… Coaching leaders and teams in dozens of industries to overcome challenges and get from where they are now - to where they want to be.   How to Get In Touch with Tim Rhode:  Email: [email protected] Website:   https://ChangingLanesApproach.com Free Gift: https://bit.ly/Resistance-to-Change-Guide Amazon Book Link:  https://amzn.to/46dZsLZ Other Episode with Tim:  https://podcasts.apple.com/us/podcast/enlightenment-of-change/id1313299091?i=1000629047418   Stalk me online! LinkTree: https://linktr.ee/conniewhitman Download Communication Style Assessment: www.whitmanassoc.com/csa All-Star Community:  https://changingthesalesgame.mykajabi.com/All-Star-Community Enlightenment of Change Facebook group: tinyurl.com/EOCFacebookGroup   Subscribe to the Enlightenment of Change podcast on Webtalkradio.com or your favorite podcast streaming service or here on YouTube.  New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have in your business.  

"All it takes is just a little change of perspective, and you begin to see a whole new world." —Bob Ross Check Out These Highlights:  Since the beginning of the new year, and with us in the Year of the Horse, my energy has been way off. This past week, we have been in Mercury Retrograde, and that put me in a bigger tailspin filled with worry and anxiety. Have you been feeling that way, too? This is why I chose this quote by Bob Ross. I needed to change my perspective to see things from a new vantage point. So simple and yet still a challenge for me this week. So, to honor this quote, I wanted to share some of the starting points and things I did to help my frown turn upside down. About Connie Whitman:  Known for her energetic, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has served as the CEO of Changing the Sales Game for over 25 years, helping business owners, leaders, and sales teams build powerful organizations. Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7 Steps to Sales Success, as well as a speaker and podcast host. Her inspiring teaching, transformational tools, and informative content help business owners and salespeople increase revenue by improving communication skills. She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game" and "Enlightenment of Change." How to Get in Touch with Connie Whitman: Website:  https://changingthesalesgame.com Email:  [email protected] Gift: Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

"The most powerful person in the world is the storyteller. The storyteller sets the vision, values, and agenda of an entire generation that is to come." – Steve Jobs Check Out These Highlights:  I love this quote because I believe that when we tell a story well, one that is relevant to our clients, we create emotional responses that allow the client to FEEL our solution and visualize using it in their life and business.  In this episode, just like Steve Jobs' quote, you will discover how strategic storytelling helps sales teams build trust, clarify value, and influence buying decisions—turning conversations into conversions. About Robert Kennedy III: Robert wants to live in a world where people are no longer afraid to tell their stories with confidence.  His work as a keynote speaker and trainer in the area of leadership communication has led him to work with organizations such as the US Coast Guard, Barnes & Noble, Social Security Administration, Panda Restaurant Group, AARP, T-Mobile, and UNCF, as well as appearances on Fox, CW, and other networks. Additionally, he is involved in his community through various boards and is a member of the National Speakers Association. How to Get in Touch with Robert Kennedy III: Websites:  http://www.robertkennedy3.me Email: [email protected] Virtual Event: http://www.storyvaultremix.com Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman   Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have. 

"Design it right — and it will run without you." ― John Whitt Check Out These Highlights:  In this episode, coach and author John Whitt explores why scaling your business doesn't have to cost your health or relationships. Including insights from his book Checkmate! and 30+ years of guiding leaders, John breaks down the hidden friction that keeps teams stuck, the chess-inspired principles behind smart decision-making, and how aligned systems, clarity, and generosity create growth that actually feels good. About John Whitt: John Whitt is an experienced coach and the author of Checkmate! Translating Ideas into Money, a book that uses chess as a metaphor for business strategy. John brings over 30 years of experience helping both corporations and small businesses shift their culture, boost results, and improve profitability. How to Get in Touch with John Whitt: Websites:  https://businesswhitt.com/ Email: [email protected] Gift: https://businesswhitt.com/crockpot LinkedIn: http://www.linkedin.com/in/coachjohnwhitt Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have. 

"Your definition of yourself will help you position yourself. Define what you want; money might not flow in immediately. Know your worth and stand your ground." ― Olawale Daniel Check Out These Highlights:  Over the past four decades, the one constant that has worked well for me and made my sales results easy and successful is anchoring my strategy in who I am in my heart, how I was raised, and the core values that are not negotiable for me.  It was not what my sales leaders told me to do or be. I was raised to follow the rules, be respectful of myself and others, work hard, and be an honest and good person. Great lessons that I believe my two grown boys live their lives by.  Being a good human matters! Now, I want to share some stories that will show you how to stand up for yourself, honor yourself and your clients, and how financial success will be inevitable. About Connie Whitman:  Known for her energetic, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has served as the CEO of Changing the Sales Game for over 25 years, helping business owners, leaders, and sales teams build powerful organizations. Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7 Steps to Sales Success, as well as a speaker and podcast host. Her inspiring teaching, transformational tools, and informative content help business owners and salespeople increase revenue by improving communication skills. She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game" and "Enlightenment of Change." How to Get in Touch with Connie Whitman: Website:  https://changingthesalesgame.com Email:  [email protected] Gift: Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.  

"Life doesn't get easier or more forgiving; we get stronger and more resilient."― Steve Maraboli Check Out These Highlights:  I chose today's quote because I believe life isn't easy, yet it helps us build inner strength that comes only through adversity and challenge. During today's episode, we will have an important conversation about the mental game behind peak performance in a fast-changing world. My guest breaks down how leaders, athletes, and everyday professionals can train their focus, strengthen resilience, and use purpose as fuel—especially in the age of AI. You will learn how to turn pressure into clarity, activate the brain's opportunity-seeking system, and build the mindset needed to perform at your best, no matter the field. About Alfredo Sheldon: Alfredo is a leadership consultant, keynote speaker, and author who helps people perform at their peak in high-pressure, fast-changing environments. He specializes in Positive Psychology, resilience, and purpose-driven performance. His upcoming book, The Human Upgrade, explores how to stay focused, motivated, and adaptive in the age of AI. Alfredo works with leaders and teams across the U.S. and Latin America, turning challenge into clarity, energy, and results. How to Get in Touch with Alfredo Sheldon: Websites:  https://positiveab.com/ Email: [email protected] Gift: Text the word positive to 33777 Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have.   

"Every enterprise is a learning and teaching institution. Training and development must be built into it on all levels—training and development that never stops." — Peter Drucker Check Out These Highlights: Lately, I feel like the pendulum is moving away from caring for employees and clients to being more transactional about earnings and the bottom line. It makes me sick because business should be easy and profitable, with a win-win philosophy, not a transactional approach of 'dog-eat-dog'. Big businesses often lose sight of the power and importance of developing their human capital for several interconnected reasons. During today's show, I'd like to break down some of the key causes of this lack of respect for employees within organizations that seems to be at the root of this lack of care and respect. About Connie Whitman: Known for her high-energy, passionate, heart-centered, and enthusiastic approach to sales, teaching and coaching, Connie Whitman has been the CEO of Changing the Sales Game for 25+ years helping banks and credit union leaders and sales teams build powerhouse organizations. Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7-Steps to Sales Success, speaker, and podcast host. Her inspired teaching, transformational tools and content ensure that bankers, advisors, and salespeople grow their revenue streams through enhanced communication skills. She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game," and "Enlightenment of Change."  How to Get in Touch with Connie Whitman: Website:  https://changingthesalesgame.com Email:  [email protected] Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/  

Connie's motivational quotes for today is by – Bill Shankly, "Aim for the sky and you'll reach the ceiling.  Aim for the ceiling and you'll stay on the floor." YouTube: https://youtu.be/6ifDXmNAzOQ Check Out These Highlights:  Financial freedom, business growth, and personal power – what do they all have in common?  Well during these next 30 minutes you are going to discover the top 2 challenges women must overcome and how to use them to your advantage. And learn how to stop falling into the 3 traps where even smart women give away their power. Last, my guest and I are going to discuss how to effortlessly translate your desires into inspired action. If you're ready to shatter your own glass ceiling - this podcast is a MUST for you! About Vanessa Shaw: Vanessa is the CEO & Founder of the Business Growth Academy helps women business owners grow and scale rapidly from 6 to 7 figures. She's on a mission to stop the emotional and financial roller coaster so many women experience and instead help them to generate fabulous income doing the work they love with the clients they love. When women do better, everyone benefits! How to Get in Touch With Vanessa Shaw: Website:   www.businessgrowthacademy.com Email:  [email protected] Stalk me online! Enlightenment of Change Facebook group: tinyurl.com/EOCFacebookGroup Website:  https://whitmanassoc.com/ Apple Podcast:  https://podcasts.apple.com/us/podcast/enlightenment-of-change/id1313299091 Connie's #1 International Bestseller Book - ESP (Easy Sales Process): 7-Step to Sales Success:  https://whitmanassoc.com/resources/ Download Free Communication Style Assessment:  www.whitmanassoc.com/csa Connie's ESP (Easy Sales Process) MasterClass:  https://whitmanassoc.com/espmasterclass/ Subscribe and listen to Enlightenment of Change podcast on your favorite podcast streaming service or on YouTube.  New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.  

Accountability To Improve Sales Success with Connie Whitman (episode 365) "Accountability, the ability of people to understand what is expected of them, exercise authority, and take responsibility for delivering results, is an important dimension of organizational health." – Michael Bazigos    What does accountability mean to you? I remember my first client from 25 years ago. We were creating a dynamic client journey culture focusing on being a community partner, new business development, and career growth within the company.   After 2 years of working to build this culture, we were approaching the end of my work with them. During the two years, we created rinse-and-repeat sales and business development processes. We implemented tools to measure and reports for leaders to evaluate and leverage for effective coaching conversations.   I met with the COO to discuss how he could continue to support the momentum and changes we had made in his marketplace using clear goals, coaching, and other measurements that his managers had embraced and loved using.  He looked at me and said, "Well, I'm not going to assign goals because then we become pushy salespeople versus customer service." Listen to the show to see how my crazy story ends!   YouTube: https://youtu.be/8eneJeqMWf0   About Connie Whitman: Known for her high-energy, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has been the CEO of Changing the Sales Game for 25+ years, helping business owners, leaders, and sales teams build powerhouse organizations.   Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7-Steps to Sales Success, speaker, and podcast host.  Her inspired teaching, transformational tools, and content ensure business owners and salespeople grow their revenue streams through enhanced communication skills.   She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game" and "Enlightenment of Change."   How to Get In Touch with Connie Whitman: Email:  [email protected] Website:  https://changingthesalesgame.com Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/   Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have.  

Artificial intelligence is not a substitute for human intelligence; it is a tool to amplify human creativity and ingenuity." — Fei-Fei Li Check Out These Highlights: I love this quote.  I keep hearing how AI is going to replace so many jobs, and perhaps even humans.  I personally do not agree with this mindset and think today's conversation will be relevant for leaders navigating people and technology.  Today, my guest and I are going to explore what it means to lead with a people-first mindset in a fast-moving, tech-driven world. We will discuss practical ways to strengthen human connection, build trust, and inspire innovation while fully embracing modern technology. You will walk away with a clear, accessible guide to redefining leadership where human values and digital progress work hand in hand. About Dr. Bushra Khan: Dr. Kahn is the CEO of Leading with BK, recognized for her LEAD Intelligence Framework and a signature high-energy, evidence-based facilitation style. Dr. Khan integrates over 15 years of international leadership experience with cutting-edge research, including collaborations with Daniel Goleman's team, an emotional intelligence pioneer. Top teams from organizations like Google (global Manufacturing Tech Groups in the US, Taiwan, etc.) and the Department of National Defense trust her for clarity and candor. Her mission is to dismantle the false divide between "soft skills" and business strategy, delivering practical, emotionally intelligent strategies that move people (and performance) forward.  How to Get in Touch with Dr. Bushra Khan: Websites:  http://leadingwithbk.com/ LinkedIn: https://www.linkedin.com/in/leadingwithbk/  Instagram: https://www.instagram.com/leadingwithbk Email: [email protected] Stalk me online! LinkTree: https://linktr.ee/conniewhitman   Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have. 

"Balance is not better time management, but better boundary management.  Balance means making choices and enjoying those choices." – Betsy Jacobson. Lately, many people in their 30s have asked me how I was able to start a business, raise my two boys (who played travel hockey from the age of 5), and maintain a marriage for 32 years.  The short answer is that I just put one foot in front of the other. Truly, there was no master's plan when I was in my 30s, knowing how to create a wonderful business and life.  I've learned to set clear boundaries with every choice, but that has come over time.  This is why I chose this quote for today. It always boils down to boundaries and choices. We are the only ones who can control our future, so setting clear boundaries that you can live with is crucial.     YouTube: https://youtu.be/sM-9AhQtKcA   About Connie Whitman: Known for her high-energy, passionate, heart-centered, and enthusiastic approach to sales, teaching, and coaching, Connie Whitman has been the CEO of Changing the Sales Game for 20+ years, helping business owners, leaders, and sales teams build powerhouse organizations.    Connie is a four-time #1 International Best-Selling author, including her book ESP (Easy Sales Process): 7-Steps to Sales Success, speaker, and podcast host.  Her inspired teaching, transformational tools, and content ensure that bankers, business owners, and salespeople grow their revenue streams through enhanced communication skills.    She is thrilled to share inspiring content on her international podcasts "Changing the Sales Game" and "Enlightenment of Change."   How to Get In Touch With Connie Whitman: Website:  https://changingthesalesgme.com Email:  [email protected] Free Gift – CSA:  https://tinyurl.com/CSAFreeGift   Stalk me online! LinkTree: https://linktr.ee/conniewhitman Enlightenment of Change Facebook group: tinyurl.com/EOCFacebookGroup   Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie dive into new sales and business topics or problems you may have.