Advertise on podcast: GBN University Podcast

In this episode of the GBN University Podcast, new guest host Taylor Ramiz, the golf shop manager at Manasqua River, introduces a new segment focusing on all aspects of merchandising. Taylor highlights her untraditional journey into the golf industry and the importance of relationships and timing in her career. She then welcomes Emily Gifford, the Director of Retail at Boca West Country Club, who shares her extensive experience and insights into the world of golf retail. Emily discusses her background, marketing strategies, adjusting to different club environments, and the importance of understanding member profiles. The episode also touches on merchandise selection, consulting in the golf industry, and the rise of pickleball. Emily provides valuable advice for aspiring professionals, emphasizing problem anticipation and member engagement. 00:00 Introduction to the GBN University Podcast 00:35 Taylor Ramiz's Journey into the Golf Industry 02:24 From Membership Services to Golf Enthusiast 04:25 Welcoming Emily Gifford: Director of Retail at Boca West 04:46 Emily Gifford's Path to Retail Management 07:32 Transitioning from Traditional to Modern Golf Shops 12:37 Managing Multiple Retail Outlets at Boca West 15:57 The Rise of Pickleball and Its Impact on Retail 20:54 Adapting to Seasonal Buying Patterns 26:00 Gathering Member Feedback 28:23 VIP Member Program 30:37 Consulting in the Golf Industry 32:30 Handling Sales Reps and Vendor Relationships 42:38 Exploring New Brands and Merchandise 49:13 Final Thoughts and Advice GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, guest host Steve Scott sits down with Jim Smith Jr., Director of Golf and COO of the Philadelphia Cricket Club. Smith discusses his career journey, leadership philosophy, and experiences in hosting major golf events, sharing insights on the importance of being a straight shooter, the value of mentoring, and the significance of work-life balance for his staff. Known for his innovative approach to staffing, such as implementing a four-day work week, Jim's focus remains on making his team happy to enhance overall productivity. He also reflects on his contributions to the Philadelphia PGA section and offers advice to aspiring golf professionals. Show Notes: 00:00 Introduction to the Podcast 00:16 Meet Jim Smith Jr. 00:58 Jim's Straight-Shooting Mentality 02:22 12 Rounds of Golf in 12 Hours 03:48 Jim's Upbringing and Influences 04:51 Career Beginnings and Mentorship 09:45 Hosting Major Golf Events 14:14 The Benefits of Hosting Major Events 16:32 Roles and Responsibilities During Events 18:25 The Importance of Professional Growth 18:32 Managing Golf Course Operations During Events 19:13 Volunteerism and Reciprocity in Golf Clubs 20:30 Award-Winning Leadership and Staff Management 21:03 Implementing a Four-Day Work Week 21:48 The Philosophy of Happy Employees 27:08 Creating a Positive Impression 31:53 Mentorship and Career Development 36:25 Traits of Successful Golf Professionals 41:16 Leadership Beyond the Club 45:07 Final Thoughts and Reflections GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, guest host Steve Scott speaks with Chris Dymek, the head golf professional at Manasquan River Golf Club. They discuss a wide range of topics, including building a family-first team culture, enhancing member experiences, and innovative tournament operations. Chris shares his journey into the golf business, his leadership and mentorship philosophy, and how he creates engaging and memorable experiences for club members. They also explore strategies for building strong member relationships, handling challenging situations, and fostering an effective and cohesive team environment. SHOW NOTES: 00:00 Introduction and Guest Overview 00:34 Sponsorship Message 01:15 Chris Dymek's Early Life and Career Beginnings 03:14 Transition to Manasquan River 05:07 Leadership and Member Relations 08:36 Playing the Game and Professional Development 17:01 Travel Experiences and Member Engagement 21:33 Merchandising and Business Strategies 23:53 Handling Difficult Situations with Members 26:44 The Importance of Giving Back 29:25 Encouraging Staff Involvement 32:01 Innovative Tournament Operations 36:53 Maximizing Event Participation 39:30 Building a Family Environment with Staff 46:44 Key Leadership Traits for Golf Professionals 48:45 Conclusion and Final Thoughts This episode of the GBN University Podcast is brought to you by Land and Links. Land and Links creates effortless, curated golf trips to the country’s most premier destinations. Their expert team handles every detail so you can focus purely on playing your best golf and making memories. Whether you’re a Golf Professional planning the perfect member trip or an avid golfer organizing an epic group getaway, Land and Links takes care of the heavy lifting and makes planning simple. Ready for your next unforgettable golf trip? Visit landandlinks.com GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, host Spencer Clouatre welcomes Casey Brozek, the Director of Golf at Medinah Country Club. They discuss Casey's impressive career journey, which spans from being a junior golf champion to his current role overseeing major renovations and preparing for the President's Cup. Key themes include leadership presence, the importance of effective communication, managing large events, nurturing young golf professionals, and maintaining work-life balance. Casey shares insights from his experiences at various prestigious golf clubs and emphasizes the significance of mentorship, team-building, and giving back to the profession. Show Notes: 00:00 Welcome and Introduction 02:06 Casey's Early Career and Education 04:14 Transition to Professional Golf 06:20 Teaching and Mentorship 08:29 Leadership and Professional Growth 19:53 Medina Country Club and Major Events 32:02 Reflecting on the Ryder Cup and Team Dynamics 32:49 Challenges of International Team Events 34:27 Crowd Control and Sportsmanship in Golf 37:58 Mentorship and Leadership in Golf 45:15 Handling Failure and Learning from Mistakes 50:53 Building a Strong Team and Recruitment 59:53 Balancing Work and Personal Life 01:04:30 Closing Remarks and Final Thoughts GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this special episode of GBN University podcast, host Spencer Clouatre interviews his close friend Doug Bell, a PGA professional and general manager at American Dunes Golf Club. They discuss Doug's career journey in the golf industry, his role at American Dunes, and the touching connections through Folds of Honor that have impacted their lives. This episode is rich with stories of dedication, moral integrity, and the importance of doing the right thing. Learn more about Folds of Honor and American Dunes Golf Club at the links below. Folds of Honor: https://foldsofhonor.org/ American Dunes: https://americandunesgolfclub.com/ 00:00 Introduction and Guest Welcome 00:44 Doug Bell's Background and Achievements 03:22 The Story of Jeff Davis 05:44 Hannah Davis and Folds of Honor 16:40 Doug Bell's Journey to American Dunes 28:37 The Emotional Impact of American Dunes 42:06 The Intersection of Preparation and Opportunity 42:47 Navigating the Golf Industry's Labor Market 46:32 The Importance of Social Skills in the Golf Industry 48:59 The Value of Personal Connections and Mentorship 50:31 A Memorable Golf Trip with Blake 52:34 Lessons from Shoal Creek 01:03:26 Transitioning from PGA Pro to General Manager 01:12:13 The Role of Trust and Relationships in the Golf Industry 01:14:29 Closing Thoughts and Reflections GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University podcast, guest host Steve Scott interviews Greg Bisconti, the head professional at the St. Andrews Golf Club. Greg shares his extensive experience as a PGA professional, discussing his career beginnings, notable achievements, and the importance of balancing playing skills with professional responsibilities. The conversation also delves into Greg’s strategies for maintaining a competitive edge, his insights on effective practice routines, and the significance of aligning goals with club culture. Show Notes: 00:00 Introduction and Host Background 01:30 Guest Introduction and Club History 03:24 Record-Breaking Round at St. Andrews 04:54 Importance of Playing as a Golf Professional 06:00 Early Golf Career and Influences 13:48 Transition to Club Professional 17:48 Balancing Professional Duties and Personal Game 26:38 Morning Routine and Golf Practice 27:19 Challenges of Being a PGA Professional 29:36 Memorable Competitions and Achievements 38:21 The Apple Tree Performance Center 40:06 Preparing for Upcoming Tournaments 45:44 Advice for Aspiring Golf Professionals 48:52 Reflecting on Career and Future Goals Learn more about Golf Business Network >>> https://golfbusinessnetwork.com/contact-us-form/ GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of GBN University's podcast, host Spencer Clouatre welcomes Brendan Walsh, the Director of Golf at The Country Club in Brookline, Massachusetts. They discuss Brendan's extensive career in the golf industry, his mentorship of rising golf professionals, and the future of the golf industry. Brendan shares insights from his journey, including the importance of defining expectations, providing feedback, and developing leadership skills. He also touches on his transition to an ambassadorial role and his vision for the future of the golf industry. Listeners will gain valuable lessons on perseverance, mentorship, and maintaining a positive attitude in their careers. 00:00 Introduction and Guest Welcome 00:24 Brendan Walsh's Background and Career 02:58 The Legacy of The Country Club 09:44 Personal Reflections and Family Influence 15:40 Journey into Golf and Early Career 25:32 Mentorship and Leadership in Golf 30:37 Exceeding Expectations and Building Culture 31:30 Honest Conversations and Career Transitions 33:23 The Importance of Gathering Information 35:38 Mentoring Genuine Leadership Styles 36:12 Balancing Membership and Staff Relations 41:39 Perseverance and Preparation in Career Growth 45:28 Challenges and Rewards of Mentorship 53:58 Future Opportunities in the Golf Industry 58:16 Final Thoughts and Gratitude GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of GBN University's podcast, host Spencer Clouatre welcomes Eric Schultz, Director of Golf at Colleton River Club in Bluffton, South Carolina. Eric shares his journey through the golf industry, discussing the importance of mentorship, leadership, and emotional intelligence. He emphasizes the value of building and nurturing relationships, both with colleagues and members, and discusses his unique approach to balancing professional obligations with personal and family life.  Show Notes: 00:00 Introduction and Episode Overview 01:18 Meet Eric Schultz: A Leader in Golf 05:07 Eric's Journey: From Humble Beginnings to Golf Professional 07:42 The Role of Mentorship in Professional Growth 17:14 Coaching vs. Mentoring: Key Differences 27:26 The Importance of Networking and Industry Support 34:08 Navigating Professional Relationships in Golf 35:08 The Gray Areas of Career Transitions 35:55 Mentorship and Open Communication 39:29 Understanding and Connecting with Members 47:55 Balancing Professional and Personal Life 51:47 The Role of Emotional Intelligence in Leadership 57:31 The Impact of AI on the Golf Industry 01:01:17 Work-Life Harmony and Family Support 01:05:51 Final Thoughts and Reflections A special thank you to our sponsor for this episode, Golf Genius. Golf Genius delivers innovative software to over 10,000 clubs, courses, and tours in 60+ countries, including the USGA and DP World Tour. GBN Members get waived setup fees on Golf Genius products like Tournament Management, Golf Shop, CoachNow Academy, and Operation 36. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of The GBN University podcast, host Spencer Clouatre interviews Sara Dickson, Director of Golf at Wilderness Country Club, and Sarah Bejgrowicz-Lewallen, Head Golf Professional at the Governors Club. The conversation delves into their career paths, the importance of team culture, challenges in the golf industry, and the evolving membership experience. The discussion highlights effective strategies for managing conflicts, emphasizing the role of time and attention in building trust and improving club dynamics. Episode Time Stamps: 00:00 Introduction and Guest Overview 01:08 Meet Sara Dickson: Career Journey and Insights 05:47 Meet Sarah Bejgrowicz-Lewallen: Career Journey and Insights 13:41 Challenges in the Golf Industry 29:54 Membership Experience and Team Culture 33:56 Building Culture Through Daily Interactions 34:16 Addressing Conflict as a Speed Bump 36:16 Onboarding New Team Members 37:53 Peer-to-Peer Corrections and Leadership 39:12 Building Trust Through Actions 41:01 Aligning Policy with Reality 47:14 Conflict Resolution Strategies 49:03 The Importance of Time in Leadership 01:00:08 Data-Driven Decision Making 01:05:17 Final Thoughts and Reflections A special thank you to this episode's sponsor, Tee Commerce. Tee Commerce provides golf clubs with a way to enhance their retail operations without inventory risk by utilizing a seamlessly-integrated online ordering platform. New GBN member accounts get 10% off an annual shop subscription, and existing members receive one month free on their annual subscription with Tee Commerce. Learn more about Tee Commerce >> https://www.teecommerce.shop/ GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode, host Spencer Clouatre interviews James "JR" Pond, who shares his unique journey from serving as a head golf professional to becoming the program director for the Professional Golf Management degree at PennWest California. JR discusses the challenges and accomplishments of his diverse career, the importance of service, and his passion for mentoring the next generation of golf professionals. The conversation also delves into JR's core values of service to others, family, and love, emphasizing the holistic benefits of the game of golf for physical and mental well-being. Learn more about Donald Ross— https://donaldross.com/ Show Timestamps: 00:00 Introduction and Guest Welcome 01:50 JR's Early Life and Introduction to Golf 03:46 High School and College Golf Journey 06:21 Transition to Professional Life and Challenges 09:29 Academic Pursuits and Career Shift 26:32 Core Values and Guiding Principles 42:29 Embracing Failure in Player Development 43:33 Student Leadership and Renewed Excitement 45:24 Challenges of the PAT Exam 48:00 Teaching Mindfulness and Staying Present 52:52 Evolution of Golf Technology and AI 55:48 Balancing Work and Life in the Golf Industry 01:00:32 Building Effective Systems for Success 01:06:31 Core Values: Family and Love 01:11:35 Final Thoughts and Closing Remarks GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode, host Spencer Clouatre talks with Chris Rowe, the Director of Golf at Whispering Pines Golf Club. They delve into Chris's journey in the golf industry, discussing the importance of hard work, taking risks, and having mentors. Chris shares valuable insights on building a brand, being authentic, and the significance of giving back to the next generation of golf professionals. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode, Spencer Clouatre interviews Travis Wehrs, the Director of Golf at Boca West Country Club. They discuss Travis's journey from working in a bag room to becoming a head professional, emphasizing the importance of hard work, trust, and lifelong learning. Travis shares insights on leadership, building team trust, creating work-life harmony, and the significance of continual self-improvement. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode, host Spencer Clouatre sits down with Heather Angell, the Director of Instruction at the Golf Club at Fiddler's Creek. Heather shares her journey from playing golf at a collegiate level and then professionally, and eventually transitioning into teaching and coaching. She highlights her passion for teaching, her involvement with PGA HOPE, and her innovative approach to instruction that engages players of all levels. Heather also emphasizes the importance of continuous learning, and touches on her time teaching in the PGM Program at Florida Gulf Coast University. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode,  golf professional Cameron Chhim reflects on his journey and leadership in the golf industry. Cameron, who is an Assistant Golf Professional at Southern Hills Country Club, discusses his early passion for golf inspired by his father, his development through the PGM program at Mississippi State, and how he balances maintaining personal excellence with fostering a strong team environment. The discussion also touches on the importance of effective communication, understanding human nature, and leading from any position within an organization. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, host Spencer Clouatre interviews Adam Boland, President of Sales at Donald Ross Sportswear. Adam shares his journey through a multifaceted career spanning 27 years in the golf and sportswear industries. Originally starting as a PGA professional, he moved into sales, influenced by his family’s background in the sporting goods business. Key highlights include his transition to sales at Donald Ross Sportswear, mentorship experiences at top golf clubs, and his learnings about the backend business operations. Adam discusses the importance of situational awareness, relationship-building, and adapting to market changes, while Spencer reflects on the mutual value of mentorship and professional development. The conversation underscores the essence of lifelong learning and leveraging diverse opportunities for career growth. GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.