Advertise on podcast: GBN University Podcast

In this episode, host Spencer Clouatre sits down with Jim Nittoli, Director of Golf at San Antonio Country Club, for a conversation that goes far beyond the golf shop. Jim shares how his background as an accountant shaped the way he approaches club leadership, from learning to build and defend a budget, to using financial transparency to earn trust with boards, committees, and members. He also opens up about the power of listening when stepping into a new club culture, and how understanding what members truly value is often the difference between a budget increase that sticks and one that stalls. It's a candid look at how the numbers and the member experience are more connected than most people think. Show Notes 00:00 Introduction to the Podcast  00:16 Meet Jim Nittoli and the Nittoli Family  02:03 Family, Golf, and Being a Good Husband and Father  05:00 Why Golf: Caddying, Junior Golf, and Early Mentors  07:00 Choosing the CPA Path Before Choosing Golf  08:30 Taking a Pay Cut to Become a Golf Professional  11:00 How Jim Met Kelley, an LPGA Professional  15:00 Mentorship Under Bill Greenleaf and Dick Harmon  19:00 Balancing Two PGA Careers as a Family  24:00 Serving on a Massachusetts Finance Committee and School Board  30:00 From Longmeadow to San Antonio Country Club  34:00 Learning a New Club's Culture Before Making Changes  40:00 Framing Trade-Offs and the Rules of the Game  45:00 Depreciation, Capital Funds, and the Member Experience  53:00 Man-Hour-Based Budgeting Explained  59:00 Managing Uncertainty When Allocating Resources  1:07:00 Using AI and Information to Reduce "Black Space"  1:13:00 Asking Committees for Input Before Presenting  1:21:00 Advice for the Next Generation of Golf Professionals  1:24:00 Final Thoughts and Reflections GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, guest host Taylor Ramiz, merchandiser at Manasquan River Golf Club, sits down with BJ Maloy, founder and CEO of Evolve Golf, to discuss the evolution of custom event gifting in private clubs. Maloy shares Evolve Golf's twenty-year journey from a compostable golf tee maker to a full custom-works studio, offering practical advice on lead times, budget communication, and avoiding common gifting mistakes. The conversation also covers rising member expectations, the shift toward custom hardwood trophies and personalized keepsakes, and what makes a vendor partnership truly successful. Show Notes: 00:00 Introduction to the Podcast  00:16 Meet BJ Maloy and Evolve Golf's 20-Year Journey  03:48 Why Member Gifting Expectations Have Risen  06:00 Common Mistakes Clubs Make with Tee Gifts  08:00 Ideal Lead Times and Communication Windows  13:00 Trends in Custom Tee Gifts and Awards  17:00 From Tee Gifts to Trophies: Creating Club Heirlooms  19:00 The Shift from Crystal Trophies to Custom Hardwood Pieces  21:00 Mixed Materials, Inlays, and Custom Design  22:00 Alternate Logos and Event-Specific Branding  23:00 How Early Clubs Should Start Planning Custom Gifting  27:00 Collecting Personalization Data and On-Site Gifting Experiences  42:00 Building Strong, Long-Term Vendor Partnerships  44:00 What Evolve Golf Looks for Beyond Event Details  49:00 The Value of Communication and Honest Feedback  51:00 Where Evolve Golf Finds Design Inspiration  55:00 Company Growth, Acquisition, and Expansion Plans  59:00 Final Thoughts and How to Connect with Evolve Golf GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

Host Spencer Clouatre interviews Warren West, Director of Golf at the Country Club of Virginia, about leadership, mentorship, and career development after West’s 35-year rise from assistant pro to director. West recounts choosing economics, entering the golf industry during the early-1990s recession, and his mentor, that shaped his view that golf is ultimately a people business. They discuss building self-awareness, valuing work ethic and initiative, learning from failure with organizational backing, and mentoring staff by helping them find the right career fit. West explains leading across CCV’s two distinct campuses, maintaining consistent communication in a large organization, gathering member feedback, navigating major construction and course renovation pressures, and emphasizing presence, honesty, genuineness, an ownership mindset, and modeling expected behavior. Show Notes:  00:00 Welcome and Guest Intro 02:01 Warren’s Career Snapshot 03:19 Why Economics 05:10 Recession to CCV Break 07:55 Mentor Paul and PGA Path 09:14 Rising Through CCV Roles 11:09 Two Campuses Two Cultures 14:11 Family Roots and Golf Start 17:56 Early Leadership Lessons 21:25 Self Awareness and Assessments 27:15 Guiding Staff Career Paths 29:29 Basics for Young Pros 30:01 Effort Over Talent 31:23 Mentorship Is Two-Way 33:31 Learning Through Failure 36:36 Keeping Everyone Aligned 40:22 Renovations and Member Friction 43:18 Boards and Strategic Governance 44:59 Planning for Downturns 49:02 Growing Into Bigger Roles 53:20 Leadership Habits That Last 59:04 Final Thanks and Takeaways GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

Retired Colonel Spencer Clouatre hosts the GBN University Podcast with guest Tyler Gosselin, Director of Golf at Greensboro Country Club in North Carolina, who discusses his Vermont roots and hospitality upbringing in a family bed-and-breakfast. Gosselin outlines his career path, emphasizing making people feel welcome and mentoring staff to deliver consistent member experiences. He highlights visibility and responsiveness, using AI tools like ChatGPT for mock interviews, and maintaining work-life rhythm through intentional calendaring and prioritizing family. Show Notes: 00:00 Welcome and Introductions 01:45 GBN Roots and Career Path 02:42 Golf Exchange in Wales 03:19 Ben and Jerry's Beginnings 05:33 Service First Philosophy 06:59 Growing Up in a BnB 09:08 Skiing Outdoors and Family 11:22 Choosing Clemson PGM 13:57 Mentorship at a Big Club 17:33 Culture Visibility and Trust 21:35 Feedback and Early Fixes 26:37 Preparing for Big Events 27:15 Tournament Checklists 28:35 Clear Expectations Culture 30:39 Turnover And Knowledge 32:45 Debriefs And Traditions 35:13 Values Over Opinions 37:43 Emotional Intelligence Skills 42:33 Making People Feel Welcome 47:03 Future Hospitality Community 51:56 Visibility To Responsiveness 58:01 Advice For Young Pros 58:43 AI As Practice Partner 01:04:59 Work Life Rhythm 01:12:02 Final Takeaways GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

CONTACT GBN: https://golfbusinessnetwork.com/contact-us-form/ Taylor Ramiz interviews Charles Beurmann, Director of Golf at the Cullasaja Club, about his career path through private clubs and his focus on merchandising. Beurmann describes how club retail has evolved toward dedicated merchandisers as shopping habits changed, and emphasizes relationship-based selling and knowing member demographics, tastes, and sizes. He shares tactics including member surveys and ongoing feedback, buying mostly proven sellers with limited risk, training staff through wearing and learning product, and using employees as “mannequins.” He outlines visual merchandising tips (themes, props, crisp folding, hiding tags), rotating displays by shop zones every 1–2 weeks, reacting quickly to slow movers, leveraging tournaments/tee gifts and member-only items to introduce brands, and managing seasonal inventory and deliveries. Show Notes: 00:00 Welcome and Guest Intro 00:26 Career Journey in Golf 02:39 Why Merchandising Matters 03:59 Rise of the Merchandiser Role 08:55 Mentors and Buying Lessons 10:56 Shop Differences by Market 12:44 Selling Through Inventory 14:59 Member Feedback and Surveys 21:43 Staff as Walking Mannequins 24:49 Training the Retail Team 30:15 Visual Merchandising Displays 33:07 Seasonal Theme Displays 34:08 Sell the Why 35:30 Staff Engagement Tips 37:30 Rotate Zones Weekly 41:47 Fix Slow Sellers Fast 43:17 Events and Tee Gifts 49:14 Member Only Promotions 52:32 Seasonal Closeout Plan 55:23 Know Your Buyers 59:18 Stock Fill Repeat 01:00:32 Final Advice and Wrap GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

Live from the PGA Show, Spencer Clouatre interviews PGA professional Hill Herrick, longtime director of golf at The Greenbrier, about his career path and decades-long tenure there, plus his lifelong passion for playing French horn. Herrick contrasts the old, travel-heavy PGA training and pre-computer operations with today’s technology-driven education, instruction, tournaments, and booming retail. They also discuss The Greenbrier’s history, its Cold War congressional bunker, and relationships with figures like Sam Snead and Tom Watson. Herrick highlights challenges including declining service, high turnover, and whether simulators and entertainment golf will pull players away from outdoor golf, urging professionals to keep the human element, keep learning, and take accountability. 00:00 Live at PGA Show 01:09 Music and French Horn 03:01 Life at Greenbrier 04:07 Golf Beginnings 06:44 PGA Membership Path 08:19 Pre Internet Golf Ops 10:10 Mentors and Early Jobs 10:49 Work Ethic Roots 12:03 Why Stay at Greenbrier 15:08 Greenbrier History 19:02 Cold War Bunker Story 23:56 Golf Industry Changes 26:34 Ryder Cup Evolution 29:12 Next Gen Golf Pros 34:03 Trends and Tech Ahead 35:20 PGA Show Growth 35:34 Cart Tech Upgrades 35:52 Associations And Education 37:21 Tech Versus Service 39:33 Turnover And Burnout 41:31 Service Standards Culture 44:23 Simulators Threat Or Gateway 46:09 Too Much Lesson Data 54:02 Advice For New Pros 01:00:37 Mission Standards And Training 01:03:43 Human Element Finale GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, host Spencer Clouatre interviews Alex Hoyos, the head golf professional at Essex County Club. Alex shares his unconventional path from being a music major at Florida Atlantic University to becoming a respected figure in the golf industry. He discusses the importance of mentorship, the value of networking, and the lessons learned from his experiences at top clubs like Trump International Golf Club, Deepdale, and East Hampton. Alex also delves into how he balances personal and professional life, highlighting the support from his wife Haley, and provides valuable advice for aspiring golf professionals. Show Notes: 00:00 Introduction and Guest Welcome 00:50 Alex's Early Career and Achievements 02:48 Alex's Background and Passion for Golf 04:15 Transition from Baseball to Golf 06:25 Musical Influence on Golf 09:07 Mentorship and Career Growth 15:59 Networking and Creating Opportunities 27:45 The Importance of Trust and Performance 29:04 Navigating Career Opportunities and Transitions 31:24 Choosing the Northeast: A Personal and Professional Journey 33:08 Meeting Haley: A Life-Changing Encounter 38:12 Building a Strong Team Culture 49:33 Advice for the Next Generation of Professionals 49:59 The Power of Networking and Mentorship 56:00 Final Thoughts and Gratitude GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, new guest host Taylor Ramiz, the golf shop manager at Manasqua River, introduces a new segment focusing on all aspects of merchandising. Taylor highlights her untraditional journey into the golf industry and the importance of relationships and timing in her career. She then welcomes Emily Gifford, the Director of Retail at Boca West Country Club, who shares her extensive experience and insights into the world of golf retail. Emily discusses her background, marketing strategies, adjusting to different club environments, and the importance of understanding member profiles. The episode also touches on merchandise selection, consulting in the golf industry, and the rise of pickleball. Emily provides valuable advice for aspiring professionals, emphasizing problem anticipation and member engagement. 00:00 Introduction to the GBN University Podcast 00:35 Taylor Ramiz's Journey into the Golf Industry 02:24 From Membership Services to Golf Enthusiast 04:25 Welcoming Emily Gifford: Director of Retail at Boca West 04:46 Emily Gifford's Path to Retail Management 07:32 Transitioning from Traditional to Modern Golf Shops 12:37 Managing Multiple Retail Outlets at Boca West 15:57 The Rise of Pickleball and Its Impact on Retail 20:54 Adapting to Seasonal Buying Patterns 26:00 Gathering Member Feedback 28:23 VIP Member Program 30:37 Consulting in the Golf Industry 32:30 Handling Sales Reps and Vendor Relationships 42:38 Exploring New Brands and Merchandise 49:13 Final Thoughts and Advice GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, guest host Steve Scott sits down with Jim Smith Jr., Director of Golf and COO of the Philadelphia Cricket Club. Smith discusses his career journey, leadership philosophy, and experiences in hosting major golf events, sharing insights on the importance of being a straight shooter, the value of mentoring, and the significance of work-life balance for his staff. Known for his innovative approach to staffing, such as implementing a four-day work week, Jim's focus remains on making his team happy to enhance overall productivity. He also reflects on his contributions to the Philadelphia PGA section and offers advice to aspiring golf professionals. Show Notes: 00:00 Introduction to the Podcast 00:16 Meet Jim Smith Jr. 00:58 Jim's Straight-Shooting Mentality 02:22 12 Rounds of Golf in 12 Hours 03:48 Jim's Upbringing and Influences 04:51 Career Beginnings and Mentorship 09:45 Hosting Major Golf Events 14:14 The Benefits of Hosting Major Events 16:32 Roles and Responsibilities During Events 18:25 The Importance of Professional Growth 18:32 Managing Golf Course Operations During Events 19:13 Volunteerism and Reciprocity in Golf Clubs 20:30 Award-Winning Leadership and Staff Management 21:03 Implementing a Four-Day Work Week 21:48 The Philosophy of Happy Employees 27:08 Creating a Positive Impression 31:53 Mentorship and Career Development 36:25 Traits of Successful Golf Professionals 41:16 Leadership Beyond the Club 45:07 Final Thoughts and Reflections GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, guest host Steve Scott speaks with Chris Dymek, the head golf professional at Manasquan River Golf Club. They discuss a wide range of topics, including building a family-first team culture, enhancing member experiences, and innovative tournament operations. Chris shares his journey into the golf business, his leadership and mentorship philosophy, and how he creates engaging and memorable experiences for club members. They also explore strategies for building strong member relationships, handling challenging situations, and fostering an effective and cohesive team environment. SHOW NOTES: 00:00 Introduction and Guest Overview 00:34 Sponsorship Message 01:15 Chris Dymek's Early Life and Career Beginnings 03:14 Transition to Manasquan River 05:07 Leadership and Member Relations 08:36 Playing the Game and Professional Development 17:01 Travel Experiences and Member Engagement 21:33 Merchandising and Business Strategies 23:53 Handling Difficult Situations with Members 26:44 The Importance of Giving Back 29:25 Encouraging Staff Involvement 32:01 Innovative Tournament Operations 36:53 Maximizing Event Participation 39:30 Building a Family Environment with Staff 46:44 Key Leadership Traits for Golf Professionals 48:45 Conclusion and Final Thoughts This episode of the GBN University Podcast is brought to you by Land and Links. Land and Links creates effortless, curated golf trips to the country’s most premier destinations. Their expert team handles every detail so you can focus purely on playing your best golf and making memories. Whether you’re a Golf Professional planning the perfect member trip or an avid golfer organizing an epic group getaway, Land and Links takes care of the heavy lifting and makes planning simple. Ready for your next unforgettable golf trip? Visit landandlinks.com GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, host Spencer Clouatre welcomes Casey Brozek, the Director of Golf at Medinah Country Club. They discuss Casey's impressive career journey, which spans from being a junior golf champion to his current role overseeing major renovations and preparing for the President's Cup. Key themes include leadership presence, the importance of effective communication, managing large events, nurturing young golf professionals, and maintaining work-life balance. Casey shares insights from his experiences at various prestigious golf clubs and emphasizes the significance of mentorship, team-building, and giving back to the profession. Show Notes: 00:00 Welcome and Introduction 02:06 Casey's Early Career and Education 04:14 Transition to Professional Golf 06:20 Teaching and Mentorship 08:29 Leadership and Professional Growth 19:53 Medina Country Club and Major Events 32:02 Reflecting on the Ryder Cup and Team Dynamics 32:49 Challenges of International Team Events 34:27 Crowd Control and Sportsmanship in Golf 37:58 Mentorship and Leadership in Golf 45:15 Handling Failure and Learning from Mistakes 50:53 Building a Strong Team and Recruitment 59:53 Balancing Work and Personal Life 01:04:30 Closing Remarks and Final Thoughts GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this special episode of GBN University podcast, host Spencer Clouatre interviews his close friend Doug Bell, a PGA professional and general manager at American Dunes Golf Club. They discuss Doug's career journey in the golf industry, his role at American Dunes, and the touching connections through Folds of Honor that have impacted their lives. This episode is rich with stories of dedication, moral integrity, and the importance of doing the right thing. Learn more about Folds of Honor and American Dunes Golf Club at the links below. Folds of Honor: https://foldsofhonor.org/ American Dunes: https://americandunesgolfclub.com/ 00:00 Introduction and Guest Welcome 00:44 Doug Bell's Background and Achievements 03:22 The Story of Jeff Davis 05:44 Hannah Davis and Folds of Honor 16:40 Doug Bell's Journey to American Dunes 28:37 The Emotional Impact of American Dunes 42:06 The Intersection of Preparation and Opportunity 42:47 Navigating the Golf Industry's Labor Market 46:32 The Importance of Social Skills in the Golf Industry 48:59 The Value of Personal Connections and Mentorship 50:31 A Memorable Golf Trip with Blake 52:34 Lessons from Shoal Creek 01:03:26 Transitioning from PGA Pro to General Manager 01:12:13 The Role of Trust and Relationships in the Golf Industry 01:14:29 Closing Thoughts and Reflections GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University podcast, guest host Steve Scott interviews Greg Bisconti, the head professional at the St. Andrews Golf Club. Greg shares his extensive experience as a PGA professional, discussing his career beginnings, notable achievements, and the importance of balancing playing skills with professional responsibilities. The conversation also delves into Greg’s strategies for maintaining a competitive edge, his insights on effective practice routines, and the significance of aligning goals with club culture. Show Notes: 00:00 Introduction and Host Background 01:30 Guest Introduction and Club History 03:24 Record-Breaking Round at St. Andrews 04:54 Importance of Playing as a Golf Professional 06:00 Early Golf Career and Influences 13:48 Transition to Club Professional 17:48 Balancing Professional Duties and Personal Game 26:38 Morning Routine and Golf Practice 27:19 Challenges of Being a PGA Professional 29:36 Memorable Competitions and Achievements 38:21 The Apple Tree Performance Center 40:06 Preparing for Upcoming Tournaments 45:44 Advice for Aspiring Golf Professionals 48:52 Reflecting on Career and Future Goals Learn more about Golf Business Network >>> https://golfbusinessnetwork.com/contact-us-form/ GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of GBN University's podcast, host Spencer Clouatre welcomes Brendan Walsh, the Director of Golf at The Country Club in Brookline, Massachusetts. They discuss Brendan's extensive career in the golf industry, his mentorship of rising golf professionals, and the future of the golf industry. Brendan shares insights from his journey, including the importance of defining expectations, providing feedback, and developing leadership skills. He also touches on his transition to an ambassadorial role and his vision for the future of the golf industry. Listeners will gain valuable lessons on perseverance, mentorship, and maintaining a positive attitude in their careers. 00:00 Introduction and Guest Welcome 00:24 Brendan Walsh's Background and Career 02:58 The Legacy of The Country Club 09:44 Personal Reflections and Family Influence 15:40 Journey into Golf and Early Career 25:32 Mentorship and Leadership in Golf 30:37 Exceeding Expectations and Building Culture 31:30 Honest Conversations and Career Transitions 33:23 The Importance of Gathering Information 35:38 Mentoring Genuine Leadership Styles 36:12 Balancing Membership and Staff Relations 41:39 Perseverance and Preparation in Career Growth 45:28 Challenges and Rewards of Mentorship 53:58 Future Opportunities in the Golf Industry 58:16 Final Thoughts and Gratitude GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of GBN University's podcast, host Spencer Clouatre welcomes Eric Schultz, Director of Golf at Colleton River Club in Bluffton, South Carolina. Eric shares his journey through the golf industry, discussing the importance of mentorship, leadership, and emotional intelligence. He emphasizes the value of building and nurturing relationships, both with colleagues and members, and discusses his unique approach to balancing professional obligations with personal and family life.  Show Notes: 00:00 Introduction and Episode Overview 01:18 Meet Eric Schultz: A Leader in Golf 05:07 Eric's Journey: From Humble Beginnings to Golf Professional 07:42 The Role of Mentorship in Professional Growth 17:14 Coaching vs. Mentoring: Key Differences 27:26 The Importance of Networking and Industry Support 34:08 Navigating Professional Relationships in Golf 35:08 The Gray Areas of Career Transitions 35:55 Mentorship and Open Communication 39:29 Understanding and Connecting with Members 47:55 Balancing Professional and Personal Life 51:47 The Role of Emotional Intelligence in Leadership 57:31 The Impact of AI on the Golf Industry 01:01:17 Work-Life Harmony and Family Support 01:05:51 Final Thoughts and Reflections A special thank you to our sponsor for this episode, Golf Genius. Golf Genius delivers innovative software to over 10,000 clubs, courses, and tours in 60+ countries, including the USGA and DP World Tour. GBN Members get waived setup fees on Golf Genius products like Tournament Management, Golf Shop, CoachNow Academy, and Operation 36. GBN is the leading  private network for today's most successful PGA Professionals.  Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you.  Go to www.golfbusinessnetwork.com to find out more and become a member.