Advertise on podcast: Made to Measure

We speak with CTSI Lead Officer for Energy and Smart Meters, Steve Playle, and trading standards consultant Adrian Simpson, about the implications of the Government’s Net Zero carbon target for consumer protection. See acast.com/privacy for privacy and opt-out information.

To mark National Apprenticeship Week, we hear about how CTSI is supporting the Regulatory Compliance Officer apprenticeship scheme, and about how apprenticeships are a valuable way of making the trading standards profession more welcoming and diverse. See acast.com/privacy for privacy and opt-out information.

To coincide with Black History Month, in this episode CTSI Chief Executive John Herriman, HR Manager Shanaz Syeda, and Race & Equalities Working Group member Giles Speid discuss why the trading standards profession needs to become more representative of the society it serves. See acast.com/privacy for privacy and opt-out information.

We speak to Alison Farrar, one of CTSI’s Lead Officers for Property and Lettings about how the COVID-19 pandemic has affected the UK’s housing sector and the potential issues arising from the associated growth in home-working. See acast.com/privacy for privacy and opt-out information.

We speak to Trading Standards Scotland’s Diane Bryson, Mike Flynn of the Scottish SPCA, and CTSI Lead Officers Steph Young and David MacKenzie about the cruelty, mistreatment and large-scale organised crime which lies behind many online puppy sales. See acast.com/privacy for privacy and opt-out information.

We speak to CTSI’s newly appointed Chief Executive, John Herriman, about the challenges facing the institute and the wider profession, including the long-term effects of Covid-19, the impact of EU Exit and the need to push for more diversity and inclusion. See acast.com/privacy for privacy and opt-out information.

We speak to chartered environmental health practitioner Helen Buckingham, British Hair and Beauty Federation Chief Executive Richard Lambert and nail industry expert Marian Newman about the impact of COVID-19 on the hair and beauty industries. See acast.com/privacy for privacy and opt-out information.

As CTSI looks ahead to a 2021 outside the EU, we speak with Interim Executive Director Paul Ramsden about the Institute’s aims and priorities for the coming year - including its aims for improving inclusivity - and look back to 2020, a year defined by COVID-19. See acast.com/privacy for privacy and opt-out information.

We speak to CTSI Lead Officer for age-restricted sales, Brandon Cook and ServeLegal co-founder Ed Heaver about the challenges of enforcement in the age of coronavirus and what businesses and trading standards professionals need to do to prepare. See acast.com/privacy for privacy and opt-out information.

We speak with Dan Rawling, Director in the Policy and International team at the Competition and Markets Authority about the Task Force the CMA has set up to address some of the many challenges for both consumers and businesses arising from the ongoing Covid-19 crisis See acast.com/privacy for privacy and opt-out information.

In this week’s podcast, which is being published to highlight the latest London Trading Standards campaign, we speak to a panel of experts about the rights of consumers and the responsibilities of businesses when it comes to refunds for travel bookings during the ongoing COVID-19 crisis. See acast.com/privacy for privacy and opt-out information.

JTS editor Richard Young tells us about a new series of digital Coronavirus bulletins issued through the Business Companion website by the Chartered Trading Standards Institute and the Department for Business, Energy & Industrial strategy. See acast.com/privacy for privacy and opt-out information.