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Shawn and Hannah share the story of how one of their hardest seasons became one of their best, and the unexpected secret behind the transformation.

Shawn and Hannah discuss the mystery behind why some great campaigns fail miserably, while others manage to succeed against all odds - and the secrets to success that every leader should know.

Shawn and Hannah discuss the transformative power of creating "a culture of care," and why the most important step in fostering and protecting care in the workplace is to first define what care is, and what care is not.

This episode celebrates the five year anniversary of the podcast! This is a break from the typical "Love Works Here Podcast" format. Shawn and Hannah are joined by Sam as they answer a range of questions sent in from the @loveworkshere Instagram account.

Shawn and Hannah share the story of the unlikely breakthrough that carried them through one of their toughest seasons ever.

Shawn and Hannah discuss ways to optimize leadership teams by finding the unique strengths and contributions within the team - so we can "pass the torch" to leaders who are equipped to run through the valleys that we aren't equipped to travel through.

Shawn and Hannah share the story of Shawn's journey through solving one of the most difficult parts of running a business - protecting the team when dealing with some of the toughest customers.

Shawn and Hannah discuss the importance of mental health, ways to deal with stress and trauma, and reasons why we, as leaders, so often avoid talking about the subject.

Shawn discusses the importance of a giving great answers to the toughest questions. Transparency, vulnerability, and trust - are all vital elements to telling our personal story when it matters the most. When everything is on the line in an interview, and you only get one shot to answer life-changing questions, your best bet will always be, to trust first, and "put your heart on the table."

This episode is a break from the typical "Love Works Here Podcast" format. Shawn and Hannah answer questions sent in from the @loveworkshere Instagram account and go in depth on Team Member burnout, retention strategies, as well a handful of other current and relevant topics.

In a critical season when every business is seeking employees and desperate to hire, Shawn and Hannah discuss the importance of capturing and sharing everyday moments - and how some of the best recruiting is free, and comes from simply sharing stories that will travel. Our teams keep the memories of the moments as we capture them. If we take the time to find and share heartwarming stories, they'll keep heartwarming memories. We are the storytellers.

In this episode, Shawn shares the journey to finding his purpose, and the misconceptions he encountered along the way. The episode ends with an in-depth guide to finding your own purpose. Listeners are strongly advised to have a pen and paper during this exercise.

This episode departs from Team Member Culture, and focuses on the customer. We have discovered that there are basic, human, emotional needs that every Team Member has in common and that appealing to these needs is a big key to their happiness. Knowing that, what if we discovered the emotional needs that every guest has in common? This episode follows Shawn's journey to this discovery, and the framework he created to make sure that all of his Team Members were appealing to these needs in every customer interaction.

Leaders have a way of showing up when no one else does, but sometimes good leaders  show up in places where we didn't even know or think to look. Shawn discusses what matters most in selecting leaders, how some people pursue leadership for the wrong reasons, and how to spot these things early on, before it's too late.

Shawn and Hannah discuss four common reasons why vision fails, and dive in to focus on the fourth. Building a virtual gathering place can be one of the most affective ways to remind your team of the things that matter most, but none of that is effective without engagement. In this episode we share our best idea for maximizing engagement so that vision can be reinforced continuously.