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TrendsMD Welcome to TMLT’s podcast series that explores growing issues within the health care, technology, and medical liability arenas. Hosted by Tony Passalacqua of TMLT, TrendsMD attempts to bring greater focus to issues that face the health care community in Texas and beyond. We also identify industry trends and help policyholders navigate their medical liability coverage. Our episodes are dedicated to educating medical and administrative personnel on technology-based themes, including telemedicine and cyber security risk management. Email your questions to [email protected].

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Check latest episodes from TrendsMD : Answers for health care's digital trends podcast

The TMLT Difference

2026/01/29

The TMLT difference" with Robert Donohoe, TMLT's CEO and President, describes how TMLT positions our policyholders for success with unique rewards, benefits, risk management support, and a commitment to physician wellness.

The claims process

2026/01/07

"The claims process" with Cindy Garza, TMLT's Assistant Vice President of Claims Operation, provides an overview of what happens in the event of a medical malpractice claim and how TMLT will stand with you every step of the way.

How to buy insurance

2026/01/07

"How to buy insurance" with Lauren Ager, TMLT's Assistant Vice President of Underwriting and Business Development, reviews different insurance types to suit your needs, and describes additional, valuable coverages included in all TMLT policies.

Social media

2026/01/07

"Social media" with Laura Brockway, TMLT's Vice President of Marketing, offers best practices for managing online comments and reviews, and covers frequently asked questions such as, "Should I Google my patients?"

2025 Texas Medical Board rules update

2025/08/20

The Texas Medical Board (TMB) has recently updatedseveral rules that may affect how physicians may delegate tasks, document patient care, administer office-based anesthesia, and much more. In this podcast, Tanya Babitch and Robin Desrocher of TMLT’s Risk Management Department help bring definition and insight to these new changes. (21:27)

2025 Texas legislature update

2025/07/15

Brian Dittmar of TMLT and special guest Brian Jackson, Executive Director of the Texas Alliance for Patient Access (TAPA) discuss bills affecting Texas physicians that were introduced, passed, or defeated in the recently concluded 89thTexas Legislature.

Episode 1: Fundamentals of medical improv

2025/02/03

Join us this season for a conversation with Shana Merlin, an Austin-based professional communication trainer specializing in medical communications. We’ll explore how improvisational techniques can be used by physicians to enhance conversations and relationships with patients, colleagues, and staff members. (33:59)

Episode 3.1 Bonus episode: “Signposting”

2025/01/30

In this series “extra,” trainer Shana Merlin describes how to use “signposting” techniques in your face-to-face communications to help patients and colleagues more clearly understand your meaning and overall messaging. (4:33)

Episode 3: Improving patient interactions

2025/01/30

In episode three of this series, trainer Shana Merlin discusses how to improve patient interactions using improvisational techniques to build rapport, help patients understand diagnoses and treatment goals, and break the “curse of knowledge” so that your communications are clear and user-friendly. (45:12)

Episode 2: Dealing with Difficult Patients:

2025/01/30

In the second episode of this series, Shana Merlin discusses how to deal with difficult patients, including how to set boundaries, reflect positive intent, and use such improv techniques as “blending.” (33:48

Episode 4: Interprofessional Medical Communications

2025/01/30

In this concluding episode, we discuss how to improve communications with other physicians, colleagues, and staff members through improv. (27.13)

Episode five Impact of technology on your organization today

2024/06/27

In this episode, TMLT’s Tony Passalacqua and Adrian Senyszyn, principal attorney with Germer PLLC, discuss potential sources of liability from current technologies being adopted in health care. Learn more about the threats posted by Artificial Intelligence (AI), ChatGPT, social engineering, and much more.

Episode four: TMLT Risk Management’s Greatest Hits

2024/06/27

Host Tony Passalacqua welcomes TMLT’s risk management leaders Tanya Babitch and Robin Desrocher, to discuss common liability exposures – and how to avoid them. Learn a variety of risk management tips to help you minimize potential allegations of medical liability.

Episode Three Texas Medical Board defense

2024/06/27

Jim Boston of Boston & Hughes, PC reviews the differences between a lawsuit and a Texas Medical Board (TMB) case; how board complaints are filed and what to expect; common patient complaints; and some best- and worst-case scenarios when faced with a TMB complaint.

Episode Two Five things that get physicians sued

2024/06/27

Jim Boston of Boston & Hughes, PC is back to review the five top things that get physicians sued and how to avoid them. Discussion points include issues with communication, documentation, follow-up, referrals, and medication errors.