Advertise on podcast: NBDA: Bicycle Retail Radio

What happens when a bike shop grows, changes, or takes on new categories? In this episode of Bicycle Retail Radio, Jo Ann Betty and Rebecca Martinez, Bicycle Specialists with ISU Marvin Insurance, share what they’ve learned from working with Specialty Bicycle Retailers of all shapes and sizes. From opening a business and expanding into e-bikes, rentals, and new services to managing everyday risks, tune in to learn about the insurance considerations every retailer should understand. Support the show

NBDA Executive Director Heather Mason returns with Bicycle Retailer and Industry News, for the third installment of the BRAIN Quarterly News Hour — breaking down the biggest stories shaping specialty bike retail. Support the show

Missed our Growing Ridership panel this August? Listen now in this week's Bicycle Retail Radio episode. This panel brings proactive thoughts on solutions that could facilitate growth in ridership numbers and a return to cycling. Panel lead members have been organized to represent retailers, suppliers, and select industry experts, all who have committed to being proactive and opting to take part in this forum and to provide actionable items for the industry at large to take initiative on through all media outlets and related messaging. Support the show

Andreas Gabrielsen, owner of Gradient Bike Shop, shares how he transformed a basement bike repair side project into a successful mobile bicycle service business in southern New Jersey. We discuss rethinking the traditional bike shop model, creating trust through transparency, serving the growing e-bike market, and building a business around exceptional customer experience. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. Support the show

Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Special guest Jolie Hershey on this episode. For the best experience, watch this episode on our YouTube channel. Support the show

Our Bicycle Retail Radio episode this week is our NBDA 80th Anniversary Celebration. This virtual anniversary celebration brought together current and past NBDA leadership, Board of Directors, and staff to reflect on our organization's history, celebrate the impact we're making today, and look ahead to the future of bicycle retail. We're celebrating this month with 80% off any new NBDA membership through the end of this August with code NBDA80. Cheers to 80 years, and looking ahead to the future - together. Support the show

In this episode of Bicycle Retail Radio, Lewis Sherratt, General Manager of Citrus-Lime, discusses the operational challenges facing today's specialty bicycle retailers and how connected technology can help shops improve the customer experience. From inventory accuracy and ecommerce to smarter buying decisions and the future of retail, Lewis shares practical insights to help retailers stay competitive in an evolving market. Contact Citrus-Lime: Patrick Clapp - [email protected] Patrick Leslie - [email protected] Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. Support the show

Steph Allen, National Sales Manager at Giant Bicycle, shares her journey from discovering cycling later in life to building a dynamic career that spans retail, demo programs, and national leadership. She offers personal insights on what makes a great retail experience, lessons learned from working directly with shops and riders, and advice for retailers looking to grow their business and connect more deeply with their communities. Support the show

Carina Hamel, co-founder of Bivo, joins Bicycle Retail Radio to share her journey from elite Nordic skiing and athletic product development into building one of cycling’s most recognizable emerging brands. Carina talks about creating a woman-led business rooted in thoughtful design, sustainability, and inclusivity, along with lessons learned working closely with specialty retailers and building authentic community in the cycling industry. Support the show

In this episode of Bicycle Retail Radio, we sit down with Michael Potter, Partnerships Director at Bikeflights, fresh off the NBDA Retailer Summit Central in Bentonville, to discuss the latest shipping trends shaping the bike industry, including common e-bike shipping misconceptions, and insight into shipping trends with events and bike travel. Michael also unveils Bikeflights' new RFID tracking label program, a game-changer for shops dealing with transit delays or lost packages, and shares how retailers can start leveraging shipping as a competitive advantage. Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace. Support the show

NBDA Executive Director Heather Mason returns with Bicycle Retailer and Industry News, for the third installment of the BRAIN Quarterly News Hour — breaking down the biggest stories shaping specialty bike retail. Support the show

Have you hit a wall with your store displays? Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Today the team is focused on turning "meh" walls into money walls. To follow along best with the visuals, watch this episode on our YouTube channel. Support the show