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This interview is the first in a series produced in collaboration with the McGill Laidley Centre for Business Ethics and Equity. For more, subscribe to Delve in your podcast player. Big AI developers like Anthropic and OpenAI want to ensure their models are aligned with human values. But which values, exactly? In the race to create powerful AI tools for everyone, they are launching themselves straight into the world of moral philosophy. Lindsay Holmgren is an associate professor of Strategy and Organization at McGill University. She’s also the director of the Laidley Centre for Business Ethics and Equity. In today’s Delve podcast interview, she challenges us to investigate our morals and values before that too is outsourced to AI. Eric Dicaire, McGill Delve’s Managing Editor, hosts this episode. Have questions about one of our podcast episodes? Send it to [email protected]. We’ll get you an answer from one of our experts at the Desautels Faculty of Management. // MORE FROM DELVE Is AI a public good? (https://delve.mcgill.ca/listen/is-ai...) Is business truly compatible with ethics? (https://delve.mcgill.ca/listen/is-bus...) The end of oil (https://delve.mcgill.ca/listen/the-end...) // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca) // CREDITS Delve is the official thought leadership platform for the Desautels Faculty of Management at McGill University. Eric Dicaire, Delve’s Managing Editor, hosted this episode. Edie Pearman is Delve’s Content Assistant and ran the sound and video on this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all of our original music. Hosted on Acast. See acast.com/privacy for more information.

Did you know we also have a newsletter? Subscribe at delve.mcgill.ca to never miss an article from our management experts at McGill University. With technology moving at a rapid pace, it can be hard for organizations to keep up with the latest tools and features – let alone figure out how to use them effectively. But for Shoeb Hosain, director of the McGill DataSphere Lab, undergraduate students can be the solution they are looking for. He tells us how on this episode of the McGill Delve podcast. This podcast is also available on video! Check it out here: https://www.youtube.com/watch?v=HzFRBUWD7Uc Have questions about one of our podcast episodes? Send them to [email protected]. We’ll get you an answer from one of our experts at the Desautels Faculty of Management. // MORE FROM DELVE Agentic engineering solves the vibe coding problem in workplaces Where to start with AI for your business The ways your data is lying to you // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca) // CREDITS Delve is the official thought leadership platform for the Desautels Faculty of Management at McGill University. Eric Dicaire, Delve’s Managing Editor, hosted this episode. Edie Pearman is Delve’s Content Assistant and ran the sound and video on this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all of our original music. Hosted on Acast. See acast.com/privacy for more information.

This podcast is also available on video! Watch it here. Have questions about this episode? Send them to [email protected]. We’ll get you an answer in a future episode! -- Black swan events – rare occurrences that affect the whole world – don’t seem so rare anymore. The 2008 financial crisis affected global financial markets; Russia’s invasion of Ukraine impacted food prices worldwide; the 2020 COVID-19 pandemic caused mask shortages globally; and the conflict over the Strait of Hormuz is increasing gas prices everywhere. At least, that’s what Professor Saibal Ray thinks. He’s a James McGill Professor in Operations Management at McGill University. In this podcast interview, he offers his perspective on risk in the 21st century. Why do events across the planet affect us so much? And is it possible to insulate ourselves from them? Let’s delve into it. Eric Dicaire, Delve’s managing editor, hosts this episode.   // RELATED CONTENT AI will make supply chains both lean and resilient Supply chain food waste is a ‘people’ problem The humanitarian side of ops management // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire, Delve’s managing editor, hosted this episode. Edie Pearman, Delve’s content assistant, was our sound and camera operator. Professor Saku Mantere is Delve’s editor-in-chief and produced all of Delve’s original music. Hosted on Acast. See acast.com/privacy for more information.

Welcome to Delve, the podcast from McGill University where we want to change how you think about management. This week, we’re delighted to welcome a very special guest: Maestro Rafael Payare, musical director of one of the most celebrated classical music organizations in Canada: the Orchestre Symphonique de Montréal (OSM). What does it take to lead an orchestra? How does a conductor manage 100 musicians during a performance, without ever saying a word? How would the world change if everyone lived a little bit more… musically? Professor Saku Mantere, Delve’s editor-in-chief, joins Maestro Payare at the Maison Symphonique in Montreal. This podcast is also available on video! Watch it on YouTube here: https://youtu.be/PeBuLusGWRc   // MORE FROM DELVE Shakespeare didn’t want to be a thought leader, with Antoni Cimolino Creativity is a joyous rage, with Ann-Marie MacDonald The six pillars of creativity, with Professor Saku Mantere   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS Host: Professor Saku Mantere, Editor-in-Chief, Delve Producer and editor: Eric Dicaire, Managing Editor, Delve Audio engineer: Edie Pearman, Content Assistant, Delve McGill Delve is the official thought leadership platform for the Desautels Faculty of Management at McGill University Hosted on Acast. See acast.com/privacy for more information.

A new season begins at Delve! This year, we’re excited to continue bringing you cutting-edge thought leadership from the Desautels Faculty of Management at McGill University. To celebrate the start of the 2026-2027 academic year, Professor Saku Mantere (Delve’s editor-in-chief) and Eric Dicaire (Delve’s managing editor) sit down to share what you can expect from us in the coming months. This conversation is also available on YouTube: https://www.youtube.com/watch?v=3RK8XHD2uEE Have questions or opinions about a previous Delve episode? Want to suggest something we should cover? Let us know! We’ll get you the answer and share it on a future episode of the podcast. Email us at [email protected]   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS This episode of the Delve podcast was engineered by Edie Pearman, Content Assistant at Delve. Eric Dicaire, Delve’s managing editor, produced and edited the episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all of the original music. Hosted on Acast. See acast.com/privacy for more information.

What did you think of this conversation? Let us know! Send us an email at [email protected] with your feedback. We read everything you send and will consider it for future content. This summer at Delve, we’re going to the movies! Management experts from McGill University analyze popular films and share the lessons that lie within them. On the marquee today: American Factory (2019). This documentary follows the workers of a midwestern glass manufacturing facility under new Chinese ownership. The film contains themes of intercultural exchange, labour rights, and how operational decisions don’t always translate neatly into real life. Joining us to discuss the film is Professor Rob Glew, an expert in Operations Management at Villanova University. He offers his perspective on the complex interpersonal, cultural, and operational dynamics on display in American Factory. Eric Dicaire, Delve’s managing editor, hosts this episode.   // MORE FROM DELVE Management in the movies: lessons from The Devil Wears Prada (2006) Management in the movies: lessons from The Big Short (2015)   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // ABOUT Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor and hosted this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all of our original music. Hosted on Acast. See acast.com/privacy for more information.

What did you think of this conversation? Let us know! Send us an email at [email protected] with your feedback. We read everything you send and will consider it for future content.   This summer at McGill Delve, we’re going to the movies! Management experts from McGill University will join me to analyze popular films and share the lessons that lie within them. On the marquee today: The Devil Wears Prada (2006).  Are brutal management practices necessary in high-performance environments? Is it worth staying in a difficult environment for the sake of your career? What does a movie about fashion teach us about “serious” and “unserious” work? Joining us to discuss the film is Sabine Dhir, assistant professor in strategy and organization at McGill University. She’s also the director of MDIIM – the donor-funded Institute that makes Delve possible. Eric Dicaire, Delve’s managing editor, hosts this episode.   // OTHER INTERVIEWS WITH PROF SABINE DHIR How simple management practices can save lives How social goals can drive health innovation policy   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // ABOUT Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor and hosted this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all of our original music. Hosted on Acast. See acast.com/privacy for more information.

This episode is also on video! Follow us on YouTube. This summer at McGill Delve, we’re going to the movies! Management experts from McGill University will join me to analyze popular films and share the lessons that lie within them. On the marquee today: The Big Short (2015). The film depicts the lead-up to the financial crisis of 2008. It follows three protagonists as they bet against the housing market to make a profit. How did they see the collapse coming, while others did not? Could the collapse have been avoided with different incentive structures? And in a story about profit and risky investments, are there any true heroes? Joining us to discuss the film is Levi Olando, a former fraud investigator and a current PhD student at McGill University. Eric Dicaire, Delve's managing editor, hosts this episode. What did you think of this episode? Let us know! Send us an email at [email protected] with your feedback. We read everything you send and will consider it for future content. // MORE FROM DELVE Bribery isn’t just about money – it’s about organizational design How unions impact financial reporting The social dynamics of organizational misconduct   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music. Hosted on Acast. See acast.com/privacy for more information.

Vibe coding, the process of using AI models to write code for you, first emerged in 2025. It has since sparked fierce discussion about the future of software development. Are software engineers now redundant? Can CEOs now vibe code their way to new markets, without an official product development team? Will the next big app come from someone who has never written their own line of code?   Lakshya Agarwal is a forward-deployment engineer at an AI company called Tavily. He’s also an experienced vibe coder. He believes in the power of vibe coding, but not without vigorous human oversight and accountability. That’s why he advocates for agentic engineering, the practice of safely using vibe coding in development pipelines. In today’s interview, he tells us what that could look like in your organization. Eric Dicaire, Delve’s managing editor, hosts this episode.   More info about Lakshya.   // MORE FROM DELVE When gamers become part of the AI supply chain Another workday in the metaverse The ways your data is lying to you     // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca) // CREDITS   Delve is the official thought leadership publication of the Desautels Faculty of Management at McGill University. Eric Dicaire, Delve’s managing editor, hosted, produced, and edited this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all of our original music. Hosted on Acast. See acast.com/privacy for more information.

Read this episode’s companion article at delve.mcgill.ca! Behind every successful hospital visit is a network of middle managers who made it possible. But their responsibilities often overlap with others in the organization, which makes them prime targets for cuts during times of austerity. But for Prof. Giovanni Radelli and Andrea D’addario, job overlap can be a feature rather than a bug. This is what we saw in a recent study by Radaelli and his co-authors, which documents the experiences of quality managers across 12 Italian hospitals. What do we lose when we reduce middle management? What function do they serve in the delivery of care? How does job overlap actually help them better contribute to the organization? In this episode of the McGill Delve podcast, we explore all of these questions and more. Eric Dicaire, Delve’s managing editor, hosts this episode. Professor Giovanni Radaelli is an Assistant Professor (Reader) at the Warwick School of Business. Andrea D’addario is a McGill alumna and health leadership consultant in Canada’s rural North. Read Professor Radaelli’s study in the Journal of Management Studies: https://onlinelibrary.wiley.com/doi/10.1111/joms.70020   // MORE FROM DELVE Healthcare innovation requires courage and slack Putting the ‘care’ back in healthcare Lessons in healthcare management from emerging economies   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music. Hosted on Acast. See acast.com/privacy for more information.

Subscribe to Delve at delve.mcgill.ca! These days, AI is the hot new piece of tech on the block. But that doesn’t mean metaverses have disappeared. Immersive, virtual realities are being used to train pilots and surgeons. Management students are taking virtual field trips to factories around the world. And one day, communicating in VR may be as common as taking a Zoom call. If that happens, what does that mean for how we work? What happens when we present ourselves through customized avatars, rather than a true image of ourselves? Can VR help facilitate more personal, meaningful connections between coworkers? Or will it just be a new way to monitor workers and absorb them into the surveillance economy? Eric Dicaire, Delve’s managing editor, discusses with Professor Emma Vaast. The conversation begins with a simple question: Why should we care about metaverses right now? They discuss the potential use cases of immersive platforms, what it could mean for how we work, and what the future holds for metaverse development. Read Professor Vaast’s paper: https://www.sciencedirect.com/science/article/pii/S0963868725000538   // MORE FROM DELVE Are digital tech workers coding themselves out of existence? How conflict made crypto Should users be moderators? For AI to shape radiology, policymakers must act   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music. Hosted on Acast. See acast.com/privacy for more information.

Subscribe to the Delve newsletter for weekly management insights from McGill University. These days, even grocery chains are data companies, as much as they are food retailers. But in the push towards data-driven decision making, how do we know we’re actually using our data correctly? This week, we’re talking to Najib Mozahem. He’s an assistant professor of information systems at McGill University and a data scientist at Air Canada. He gives us the rundown on how data can be misleading and what you can do to pull the best information possible. Eric Dicaire, Delve’s managing editor, hosts this episode.   // MORE FROM DELVE A little financial data is a dangerous thing Price tells a story about your product How managers can restore faith in humanity // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // CREDITS This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music. #Management #Data #Analytics #ThoughtLeadership #Podcast Hosted on Acast. See acast.com/privacy for more information.

Follow us on LinkedIn at @McGillDelve! How can supply chains react to a chaotic world? When traditional supply chain models fail, what’s left for us to try? Can we trust AI to help navigate the uncertainty? Chris Tang, professor emeritus in supply chain management at UCLA, believes AI can make supply chains both lean and resilient. Mehmet Gumus, Professor of Operations Management at McGill University, asks him how. Indeed, global disruptions have exposed weaknesses in traditional supply chain models. Lean networks are too vulnerable to disruptions. Redundant ones are more resilient, but can no longer keep up with the pace and scale of change. So where do we go from here? They begin their conversation with an overview of the current challenges facing supply chains and the limits of lean and resilient models. Then they explore how AI might help navigate this uncertainty. And finally, they discuss the role of human decision-makers in supply chains orchestrated through AI. Professor Mehmet Gumus hosts this episode.   // RELATED CONTENT Supply chain food waste is a ‘people’ problem The humanitarian side of ops management Creating a green economy is not plug-and-play   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // ABOUT Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor. Professor Saku Mantere is Delve’s editor-in-chief. This episode was produced and edited by Eric Dicaire, and hosted by Mehmet Gumus.   // CHAPTERS 00:00 – Lean vs. Resilient Supply Chains 03:06 – Balancing Customer Needs with Back-End Operations 05:36 – How AI and Hyper-Digitization Are Transforming Supply Chain 09:00 – What Should SMEs Do to Catch the AI Wave? 11:05 – Will AI Replace Supply Chain Jobs? 18:45 – How Should We Teach Supply Chain in the Age of AI? Hosted on Acast. See acast.com/privacy for more information.

Follow Delve on LinkedIn! @McGillDelve The last time you saw a doctor, did you feel cared for? Or did you feel depleted? Your answer is about more than customer service satisfaction. It can actually have important impacts on your health. This week, Dr Anoop Kumar joins Professor Saku Mantere on the McGill Delve podcast. Dr Kumar is an emergency physician, and he highlights an important blind spot in healthcare. Physicians often neglect to see patients as whole, emotionally complex people – and leave them feeling uncared for as a result. And more than that, in failing to see wholeness, they close the door on treatments that can promote healing far beyond the doctor’s office. In this conversation, Dr Kumar and Professor Mantere talk about what it means to treat the whole patient, why it’s so rare in healthcare, and why we should re-orient healthcare towards wholeness.                                                                                                           // RELATED CONTENT Healthcare innovation requires courage and slack Lessons in healthcare management from emerging economies Medical records without borders   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // ABOUT Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor. Professor Saku Mantere is Delve’s editor-in-chief and hosted this episode. Hosted on Acast. See acast.com/privacy for more information.

Follow McGill Delve on LinkedIn! @McGillDelve (https://bit.ly/3TiUFVw) To fully take advantage of green technologies, many systems may have to change. And that’s not a bad thing. Green technologies open new possibilities for global production systems—and they could quickly make our current systems look outdated. This week on the McGill Delve podcast, Professors Michael Raynor (Ivey Business School) and Sanjith Gopalakrishnan (McGill University) make the case for disruptive innovation in our systems. They talk about climate change through the lens of disruption, why “scale” shouldn’t be the only metric for innovation, and how climate-friendly production systems are achievable with less compromise than you might think. Eric Dicaire, Delve’s managing editor, hosts this episode.   // RELATED CONTENT The End of Oil, with Professors Ryan Kellogg (University of Chicago) and Javad Nasiry (McGill University). Sustainable fast fashion is a three-body problem, with Professor Mehmet Gumus (McGill University)   // STAY IN TOUCH LinkedIn (https://bit.ly/3TiUFVw) Instagram (https://bit.ly/3ZXbxVz) Facebook (https://bit.ly/3ZrNsWR) Email ([email protected]) Website (delve.mcgill.ca)   // ABOUT Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor. Professor Saku Mantere is Delve’s editor-in-chief. This episode was produced and hosted by Eric Dicaire. Hosted on Acast. See acast.com/privacy for more information.