
Advertise on podcast: Business of Apps Podcast
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4.6from
This podcast has
278 episodes
Language
EnglishPublisher
Business of AppsExplicit
No
Date created
2020/01/14
Latest episode
2026/10/19
Average duration
26 min.
Release period
11 days
Description
The Business of Apps podcast brings you actionable insights from the leaders of the global app industry and the world’s fastest growing apps. App marketing professionals, product managers and developers share the latest approaches to building, marketing and monetizing mobile apps. Every Monday we have a candid conversation with app industry professionals about specific topic that may cover app marketing, mobile advertising or app development and we also help our listeners to get to know our guests better.
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Check latest episodes from Business of Apps Podcast podcast
278: “How to prove CTV ads drive app installs” with Connor Kernochan, Head of Apps and Games at Vibe
2026/10/19
This time we're digging into connected TV as a performance channel for mobile apps - and how to prove it actually drove an install.
TV has always been good at building brands. The hard part is showing it led to a conversion. As a top-of-funnel channel, CTV often loses the attribution credit to whatever touched the user last, and that's where incrementality testing comes in.
To cover all this, we've got Connor Kernochan, Head of Apps and Games at Vibe, talking to tech journalist David Murphy at Business of Apps New York about measuring CTV campaigns and running them the right way.
Connor explains what counts as connected TV, why it's now a performance play as well as a branding play, and how MMP data shows which strategies are working. He also covers how incrementality works in practice, including geo lift tests and ghost bids.
If you work in user acquisition, app marketing, or mobile measurement, this is a clear look at how to measure CTV and fit it into your existing media mix.
Today’s topics include:
What connected TV is - Hulu, Peacock, HBO Max, Roku, and ESPN on the biggest screen in the house
Brand and performance - targeting viewers like any other digital channel and measuring well enough to optimize
Measuring a CTV campaign - plugging into AppsFlyer, Adjust, or Singular as the source of truth
Why CTV loses attribution credit - many touch-points before a conversion, and CTV sits at the top of the funnel
Incrementality in practice - comparing exposed and control groups through geo lift tests and ghost bids
Doing CTV the right way - direct publisher relationships, and CTV data alongside your other channels
Links and Resources:
Connor Kernochan on LinkedIn
Vibe.co website
Business Of Apps - connecting the app industry
Quotes from Connor Kernochan:
The real value is that it is a branding play, but it is also a performance play."
"CTV often loses out on attribution credit because of the nature of being a top of funnel channel."
"Whatever any of our clients are using as their source of truth for how they look to measure and report on their KPIs is what we plug into."
Host
Business Of Apps - connecting the app industry since 2012
277: “Creative is the new targeting for app growth” with Jonathan Yantz, Managing Partner at M+C Saatchi Performance
2026/10/15
Today's topic is where app marketing budgets should go - and why creative now does the work that audience settings used to do.
Ad platforms are increasingly machine learning-led, and the industry is increasingly privacy-led. Put the two together, and the creative you run decides who sees your ad. A couple of hero videos won't cut it anymore.
To cover all this, we've got Jonathan Yantz, Managing Partner at M+C Saatchi Performance, talking to tech journalist David Murphy at Business of Apps New York about budget allocation, creative strategy, and retention.
Jonathan explains why budget planning starts with a robust testing plan, how to be ready for new channels like ChatGPT ads before they arrive, and what a creative strategy built on a large number of variations looks like. He also covers why retention matters more when every dollar is under scrutiny.
If you work in app marketing, performance media, or creative strategy, this is a clear look at how to plan, test, and spend when the algorithm does the targeting.
Today’s topics include:
Budget allocation - a testing plan thought through in advance, especially going into the end of the fiscal year
New channels - having a plan ready and making sure you can measure any extra dollar
Creative is the new targeting - how machine learning-led platforms and privacy changes moved the job to creative
A robust creative strategy - many variations, with the next batch ready to go
From A/B to A-to-Z testing - tying creative back to the overall testing strategy
Budget scrutiny and retention - acquiring a user is costly, so keeping them is the easiest way to grow
Links and Resources:
Jonathan Yantz on LinkedIn
M+C Saatchi Performance website
Business Of Apps - connecting the app industry
Quotes from Jonathan Yantz:
"We always said creative is king. And now we're saying creative is the new targeting, which is absolutely true."
"Any extra dollar is going to be the most important one to measure."
"Every dollar has to drive something."
Host
Business Of Apps - connecting the app industry since 2012
276: “CTV is now a performance channel for apps” with Matilda Lindström, Associate Sales Director at Dataseat
2026/10/12
Performance CTV is the phrase of the year - and today we're looking at what's actually behind it.
For years, connected TV did one job: awareness. It was bought on reach and frequency, often upfront at fixed rates, with no way to tie an impression to an outcome. Now measurement has caught up and supply has flooded in, so the same channel can be linked to installs and conversions.
To cover all this, we've got Matilda Lindström, Associate Sales Director at Dataseat, talking to tech journalist David Murphy at Business of Apps New York about connecting CTV with mobile user acquisition.
Matilda explains what changed to make performance possible on CTV, why so many CTV tests look like failures when they aren't, and how MMP attribution settings can decide a campaign before it starts. She also covers second-screening and where to begin if you've never run CTV for performance.
If you work in user acquisition, app marketing, or brand media, this is a clear look at how to run CTV and mobile as one strategy.
Today’s topics include:
What performance CTV means - still a great brand channel, but now measurable and optimizable in real time
Measurement and supply - MMPs support CTV attribution, and free ad-supported streaming has pushed inventory ahead of demand
Programmatic buying - bidding into inventory, shifting budgets mid-campaign, and capping frequency across publishers and placements
The organizational challenge - CTV sits with brand teams, UA with mobile teams, each with different KPIs
Attribution settings - probabilistic IP matching and MMP defaults that can make a working campaign look like it isn't
A unified CTV and mobile strategy - second-screening, and a Sunday-night TV ad that pays off with a Monday-morning install
Where to start - keep direct brand buys, scale programmatically, and check your MMP's CTV windows and prioritization
Links and Resources:
Matilda Lindström on LinkedIn
Dataseat website
Business Of Apps - connecting the app industry
Quotes from Matilda Lidström
"I don't think that we should shy away from the fact that it's a great brand channel. That part hasn't changed. What changed is the ability to measure and optimize in real time."
"You might look like the performance is not working at all, but it's actually not a performance issue. It's a settings issue."
"I think that the most disappointing CTV tests are the ones that were decided by settings that no one looked at."
Host
Business Of Apps - connecting the app industry since 2012
275: “Your app can't win AI without winning search” with Dave Bell, CEO at Gummicube
2026/09/28
This time, we're talking about the practical impact of AI on app store optimization - and why LLMs aren't about to pull app discovery out of the stores.
LLMs are changing how people search the web. But app discovery has stayed inside the App Store and Google Play for 16 years, and the stores are now adding AI layers of their own.
To cover all this, we've got Dave Bell, Co-Founder and CEO of Gummicube, about how AI is reshaping ASO on the App Store and Google Play.
Dave explains why winning in-store search is what earns an app a place in Apple's and Google's AI recommendation layers, and why reviews, Custom Product Pages, and Android vitals now count as AI signals. He also covers the risk of "AI cannibalization" when competing apps use generic prompts to write their metadata, the store policies and copyright issues around AI-generated content, and why your website, social, and store listing need to tell the same story.
If you work in app store optimization, app marketing, or app growth, this is a clear look at what AI actually changes in the stores - and what it doesn't.
Today’s topics include:
App discovery stays in the stores - web downloads remain in the single digits, and LLMs will take share from web search, not from the App Store
Search feeds AI - the organic signals that power in-store search also fuel Siri, Spotlight, personalized collections, and Ask Play
New AI ranking signals - ratings and reviews, Custom Product Pages linked to organic terms, and Android vitals all affect how AI positions your app
AI cannibalization - generic LLM prompts produce identical listings, lower conversion, and risk store penalties under Apple and Google Play spam policies
Content cohesion - aligning your website, social, and structured content with your store listing so LLMs find one consistent story
Links and Resources:
Dave Bell on LinkedIn
Gummicube website
Business Of Apps - connecting the app industry
Quotes from Dave Bell
“LLMs are absolutely going to eat search.”
"AI is great for research, but it's not great for creation."
“You don't want to have a web page that communicates one thing, and a store listing that communicates another.”
Host
Business Of Apps - connecting the app industry since 2012
274: “The Influencer Playbook: Flo, Numan & HelloFresh on the Future of Growth” BOA London 2026 panel
2026/08/31
Today we're talking about influencer marketing - and about the point where creator content stops being a brand play and starts being a performance channel.
Creator-led ads run four times better on click-through rate than the same brand's own ads. So the question is no longer whether to use influencers. It's how to scale them without losing the ROI.
In this episode, we bring you a live panel hosted by Lucia Aguilar, CEO and Founder at TATAM Digital, featuring:
Joanna Malecka, Partnership Director at Numan
Esma Ebnu, Influencer Marketing at Flo Health
Lia Darozhkina, Senior Influencer Marketing Manager at Trade Republic
Stephanie Terziyski, Growth Influencer Marketing Manager at HelloFresh.
The panel works through four trends. YouTube as the new TV - 13% of all US viewership and more ad revenue than Paramount, Disney, Universal, and Warner combined - and why long-form still converts for products that need explaining. Creator and partnership ads, where content boosted from the creator's own handle beats anything posted from a brand account. Regulation, with only 57% of UK paid posts tagged correctly, and how teams in health, Pharma, and banking build compliance into the brief instead of bolting it on at sign-off. And AI, from sourcing and brief writing through to forecasting campaign results, plus the case for human creators in a feed filling up with avatars.
If you work in influencer marketing, user acquisition, or performance marketing, this is a practical look at where creator budgets are going in 2026 and what it takes to scale them profitably.
The panel’s topics include:
AI in growth teams — which tasks it already replaces, and why humans still own strategy
Performance marketing's limits — why trust-driven categories like fintech need brand channels too
Web-to-app funnels — near-double conversion rates and skipping the 30% app store tax
Channel strategy for 2026 — fewer channels done better vs. always testing new ones
Data and targeting vs. creative — where each wins, and the 96% CPA reduction story
273: How ASO and paid ads feed each other with Stephanie Ino, Client Services Manager at Gummicube
2026/08/24
In this episode, we're talking about app store visibility - and about the fact that organic and paid aren't two separate budgets.
Every channel you run, no matter where it starts, ends up on the same product page. And the platforms are watching what happens there.
To cover all this, we've got Stephanie Ino, Client Services Manager at Gummicube, about how ASO and paid search feed each other on the App Store and Google Play.
Stephanie explains why ASO is the home base every channel returns to, how Apple Ads and Google Ads send relevance signals back into the organic algorithm, and why the right split between the two depends on budget, app maturity, and how much relevance you've already built. She also covers Custom Product Pages and Custom Store Listings as a way to align paid traffic with the right creative, and why a younger app should build its ASO foundation before pushing paid spend through.
If you work in app store optimization, user acquisition, or app growth, this is a clear look at how the paid and organic sides of the store actually connect.
Today’s topics include:
ASO as home base - metadata and creative work together because almost every channel routes users back to the product page or store listing
Paid feeding organic - Apple Ads SERP placements and Google Ads Play Store placements both send relevance signals into the algorithm for the terms you're targeting
Striking the balance - there's no blanket answer, it comes down to available budget, app size, and maturity in the storefront
Younger apps first build relevance - get the ASO foundation and keyword rankings in place, then push paid traffic through at a lower acquisition cost
Custom Product Pages and Custom Store Listings - matching store assets to each paid campaign's strategy so the traffic you buy actually converts
Links and Resources:
Stephanie Ino on LinkedIn
Gummicube website
Business Of Apps - connecting the app industry
Quotes from Stephanie Ino
“ASO is where everything comes back to, kind of home base. Most of any channel will come back into that product page or that store listing.”
"When we're running Apple Ads, particularly for those SERP results, it gives that boost in relevance so that Apple understands that we have better potential to then rank organically for those terms."
“If we're working with a younger app in the storefront, we don't have that relevance built out yet within the algorithm. So we really want to focus on our organic and our ASO performance first.”
Host
Business Of Apps - connecting the app industry since 2012
272: Why your app store A/B tests are misleading you with Scott Masters, Director of Strategy and Partnerships at Gummicube
2026/08/17
Today we're talking about mobile A/B testing - and about the moment the app store hands you a winner.
Because that result is directional, not the truth. And if most of your traffic is paid, you may have measured the wrong users entirely.
In this episode, we speak with Scott Masters, Director of Strategy and Partnerships at Gummicube, about why mobile A/B testing is never set-and-forget.
Scott explains why most developers and marketers under-invest in testing, what a sensible cadence looks like - once or twice a month, with each test running at least two weeks to reach statistical significance - and why changing one element at a time is the only way to know what actually moved the needle.
If you work in app store optimization, user acquisition, or app growth, this is a practical guide to testing your product page properly.
Today’s topics include:
Why testing is never one-and-done - trends, user preferences, and app features all shift, and a static product page goes stale
Cadence and statistical significance - test once or twice a month, run each test at least two weeks, with traffic volume determining how long
One variable at a time - change the screenshot copy and the imagery together and you won't know which one worked
What to test beyond screenshots - title, subtitle, short and full descriptions, icons, and feature graphics all feed the strategy
Measuring what's real - platform confidence intervals are directional, so validate with pre- vs. post-deployment conversion rates across every channel
Links and Resources:
Scott Masters on LinkedIn
Gummicube website
Business Of Apps - connecting the app industry
Quotes from Scott Masters
“If you're not A/B testing at least once or twice a month, you're leaving users out there for other competitors to take from you.”
"It's not a one-and-done. You can't set it and forget it. It's just like with any other brand - you create a package for your product and you put it on the shelf. If it doesn't change over time, if you're not attracting those users with new materials or new approaches, it's going to get stale."
“The platforms will give you an estimated conversion impact and confidence interval for each test you run. But that data is directional. True validation of performance really comes from launching a test winner into the store and then measuring the pre-deployment conversion rate versus the post-deployment conversion rate.”
Host
Business Of Apps - connecting the app industry since 2012
#271: Why news app readers pay attention to your ads with Ramesh Ramalingam, VP of Product at SmartNews
2026/08/10
In a world built to fragment your attention, one news app made the opposite bet: fewer ads, trusted sources, and users who actually stay.
In this episode, we speak with Ramesh Ramalingam, VP of Product at SmartNews, about how a Japanese news app was rebuilt — not ported — for American users.
Ramesh explains why SmartNews users spend 20 minutes per session, why 79% of them don't switch to another screen while reading, and how that focus turns into brand recall for advertisers. He also covers contextual targeting without cross-web tracking, why the product looks different in Tokyo than in Los Angeles, and how a revenue-share model keeps publishers in the loop.
If you work in product, app growth, or media monetization, this is a conversation about building for engagement quality rather than scale.
Today’s topics include:
Engagement over scale — 20-minute average sessions and why 79% of users stay undistracted
Monetization model — native brand and performance advertising, programmatic where it fits, plus SmartNews+ subscriptions in Japan
Brand safety and privacy — contextual targeting, first-party data, and third-party validation instead of invasive tracking
Japan to US expansion — high-density vs. clean-white-space design, local publisher partnerships, and building credibility from scratch
Centralized vs. decentralized product development — core platform in Japan, market teams close to local users
Links and Resources:
Ramesh Ramalingam on LinkedIn
Smartnews website
Business Of Apps - connecting the app industry
Quotes from Ramesh Ramalingam
“What is interesting about SmartNews is it's not about the scale. We're talking about 50 million, but it's more about the user engagement. Our users spend on average 20 minutes in our product, which is very high.”
“From an advertiser perspective, yes, they do care about the reach, but trust is the most important aspect. We don't rely on invasive tracking across the web like other platforms do. What we built is a privacy-first, brand-safe environment.”
“We didn't take the Japanese app and plug it into the US. We made sure that it is customized to the user preferences in the US, and it's built for American users.”
Host
Business Of Apps - connecting the app industry since 2012
#270: “The Future of App Growth: Expert Interactive Panel” Business of Apps London 2026 panel
2026/07/27
Everyone in app growth has an opinion on AI, web-to-app, and channel strategy — but few of those opinions ever get stress-tested in public.
In this episode, we bring you a live panel debate featuring:
Hannah Parvaz, Founder at Aperture
Ewelina Pendino, App Growth & Performance Marketing Global Lead at Binance
Veronica Lee, Global Performance Media Specialist at H&M.
The format is simple: six provocative statements — from AI replacing growth roles to data versus creative — and the panel, along with a live audience voting in real time, has to agree or disagree. Along the way, you'll hear which growth tasks AI can already handle, why fintech can't rely on performance marketing alone, and how changing a single optimization event cut cost per acquisition by 96%.
If you work in app growth, user acquisition, or performance marketing, this is what's real, what's noise, and what to try next week.
The panel’s topics include:
AI in growth teams — which tasks it already replaces, and why humans still own strategy
Performance marketing's limits — why trust-driven categories like fintech need brand channels too
Web-to-app funnels — near-double conversion rates and skipping the 30% app store tax
Channel strategy for 2026 — fewer channels done better vs. always testing new ones
Data and targeting vs. creative — where each wins, and the 96% CPA reduction story
#269: The performance channel app marketers wrote off with Mike Fogarty of Tatari and Lauren Frame of Greenlight
2026/07/20
What if the channel you've written off as "brand-only" could measurably lift your Meta and Google performance?
In this episode, tech journalist David Murphy is joined by Mike Fogarty, Head of Client Development at Tatari, and Lauren Frame, Director of Growth & Brand Media at Greenlight, to explore how a performance-first app brand turned TV from a scary experiment into an always-on channel that now accounts for over a third of its media mix.
Whether you're a growth marketer watching CACs climb on paid social, wondering how to measure a channel without click-through attribution, or curious whether AI-produced creative can fight TV's fatigue problem, this conversation offers a practical framework for treating TV as a performance channel.
Today’s topics include:
What Tatari does differently from a DSP: convergent buying across streaming, linear, and online video, with direct network relationships
Why Greenlight tapped out at 90% Meta and Google — paying more and more to reach the same non-converting users
The "TV is for big brands" perception, and the lessons from going into the Super Bowl in year one
Why you can't pick just linear or streaming: the Disney test that found less than 2% audience overlap
The targeting opportunities streaming opens up for a parent-focused app
How Tatari made TV feel like a digital channel: self-service activation, AI-powered planning, and real-time optimization
Measuring TV: dynamic baseline lift, ACR data, MMP integrations, and Greenlight's stack of Rockerbox, iSpot, Kantar, and MMM
Geo-based incrementality tests: streaming drove nearly 5x first-touch, new-to-brand customers vs. 1.1x for linear, with Meta reach up 4%, traffic up 8%, and funnel starts up 10% in test regions
AI-produced commercials: Greenlight's Peter Pan spot, creative ethics, and solving creative fatigue with new messaging every quarter
Honest advice for performance marketers still on the fence about testing TV
Links and Resources:
Lauren Frame on LinkedIn
Greenlight website
Mike Fogarty on LinkedIn
Tatari website
Business Of Apps - connecting the app industry
Host
Business Of Apps - connecting the app industry since 2012
#268: “2026 CRM Trends: The Ultimate Guide to Customer Retention” Business of Apps London 2026 panel
2026/07/13
Let's be honest — nobody wakes up in the morning excited to open your app. Well, some people may but definitely not all of them! And in 2026, the CRM teams that win aren't the ones sending more messages. They're the ones who know exactly who to reach, on which channel, at which moment — and when to say nothing at all.
In this special episode, we're bringing you the Business of Apps London 2026 panel 2026 CRM Trends: The Ultimate Guide to Customer Retention. It's a candid look at what retention really takes right now — from LLMs quietly rewriting app discovery to why downloads have become a vanity metric — told by three people running lifecycle for some of the UK's most recognizable brands:
Francesca Stringer of Sky
Jill Angus of Aviva
Isabelle von Matuschka of Studio LTV
The panel’s topics include:
AI is rewriting app discovery — consumers are outsourcing decisions to LLMs instead of browsing the App Store, downloads are becoming a vanity metric, and Sky is now prioritizing GEO over SEO.
Personalization is moving upstream — it's no longer about tailoring the message but about arbitration and orchestration: deciding who gets a message, on which channel, at what moment, and whether they need one at all.
Product and marketing are now a joint venture — siloed teams can't win retention anymore; feedback loops, shared data, and embedded partnerships are the new operating model.
CRM starts long before the email — ASO, custom product cards, and seeding the app into above-the-line campaigns and brand experiences (the M&S playbook) are the underused retention levers.
Trust is fragile — and the hot takes — trust dies by a thousand micro-cuts (irrelevant pushes, broken links); community is overrated as a retention silver bullet; and CRM must stop being email-led.
#267: “AI in Action: Real-World Use Cases” Business of Apps London 2026 panel
2026/06/22
You know it better than us — the era of experimenting with AI is over. The question isn't whether to use it anymore. It's whether it's actually moving the numbers.
In 2026, the winners aren't the teams running clever pilots. They're the ones who've wired AI into the core of their growth engine — into how they find users, activate them, and figure out what those users really want.
In this special episode, we're syndicating the Business of Apps London 2026 panel AI in Action: Real-World Use Cases. It's a no-hype look at what's working right now — told through live examples from three people scaling it in practice:
Steve Young of App Masters
Anton Volovyk of Reface
Nathan Hudson of Perceptycs.
The panel’s topics include:
The AI tools actually driving results right now (Claude, n8n) — and where they fit
Case study: how Bite Pal's AI creatives were built and scaled
Deep dive: producing a 100% AI-generated video ad, start to finish
When AI is not the right answer — and the biggest mistakes teams make
AI vs. UGC and the changing role of marketing teams in the AI era
#266: The two levers left for app marketers with Shumel Lais, Founder of Day30
2026/06/08
Performance marketers are running out of levers — and the one most teams haven't pulled yet is signal.
In this episode, we speak with Shumel Lais , Founder of Day30, about signal engineering and why it may be the most important skill in performance marketing right now.
Shumel explains what signal engineering actually is, how prediction models use behavioural data to identify high-value users before they ever convert, and why synthetic events — goals you engineer rather than observe — help ad platforms like Meta find better users faster. He also shares how subscription apps have achieved up to 50% reductions in CAC, and why, with everything else becoming automated, signal is now one of only two levers performance marketers still control.
If you work in user acquisition or subscription growth, this is a must-listen.
Today’s topics include:
What signal engineering is — and how it differs from simply tracking conversion events
How prediction models use behavioural data to score users by conversion probability
Synthetic events — engineering goals that don't yet exist to give ad platforms a sharper target
Why subscription apps generate the behavioural data depth that makes signal engineering work
The three components of an effective signal: volume, velocity, and precision
Why performance marketers are down to just two levers — creative and signal
Links and Resources:
Shumel Lais on LinkedIn
Day30
Business Of Apps - connecting the app industry
Quotes from Shumel Lais
“The concept of signal engineering is to see how we can manipulate that event to give the ad platforms a stronger correlation to the business value that you're after."
"A synthetic event is, ultimately, when we're creating an event that doesn't actually exist. These are not things that have actually occurred — but based on the data we take in, we can build this from scratch."
"When I think of performance marketing now, everything's become very algorithmic and very black box. There's less and less levers available for marketers to pull. I think there's only really two levers left — one is creative, and the second lever is signal."
Host
Business Of Apps - connecting the app industry since 2012
#265: How Agentic AI is changing app growth, from acquisition to retention with Andy Carvel, Ed Brocklebank, Matt Dyson, and Sven Jurgens
2026/05/28
Hi, welcome to the Business of Apps podcast!
Today, we have a special episode for you. We're featuring our recent webinar, presented by Aampe - agentic infrastructure for personalized experiences. It brings together four mobile growth leaders to cut through the AI hype and share what's actually working — from app user acquisition to retention.
This session goes beyond buzzwords to unpack the real unit economics of AI-driven testing, the challenges of letting go of control, and what companies like Blinkist are learning on the ground as they make the shift from automation to agentic systems.
Without any further ado, let's go!
The topics covered on the webinar:
The real value of ai in mobile growth today
AI tools for non-technical teams
What is agentic ai? (plain-english explanation)
Feature's "press play": automated aso at scale
Trust, control & human-in-the-loop
From automation to agentic: what gets harder
Building knowledge bases & setting guardrails
Letting go of control: risk/reward balance
Observability & attribution in agentic marketing
Blinkist × amp: real-world agentic crm
Strategic ai vs. execution ai
Reinforcement learning explained
Final takeaways & recommendations
The expert panel:
👥 Sven Jurgens – Mobile Growth Consultant (Host)
👥 Andy Carvel – Partner & Co-Founder at Phiture
👥 Matt Dyson – VP Marketing, Blinkist
👥 Ed Brocklebank – Head of Solutions, Aampe
Host
Business Of Apps - connecting the app industry since 2012
#264: How AI decides which brands get found with Lavinea Morris, Managing Director EMEA at M&C Saatchi Performance
2026/05/25
Brand visibility is no longer just about winning the attention of consumers — it's about being eligible to exist in the spaces where discovery happens.
In this episode, we speak with Lavinea Morris, Managing Director EMEA at M&C Saatchi Performance, about what it really takes for brands to show up in an AI-driven world.
Lavinea introduces the concept of "eligibility" — the idea that before an ad is ever seen, brands must first earn the right to appear. She explains how the rise of AI and generative engine optimization is reshaping discoverability, why performance marketing is now an organization-wide responsibility, and what the "eligibility tax" costs brands that aren't paying attention. From taxonomy and content to trust signals and data feeds, she makes the case that getting found is no longer the job of one team — or one channel.
If you work in performance marketing, growth, or brand strategy, this is a timely conversation about what it means to be visible when the machines are doing the filtering.
Today’s topics include:
Why attention metrics are more romanticized than useful — and what to measure instead
Brand eligibility: what it takes to be visible before an ad is even shown
The eligibility tax — the compounding cost brands pay for not showing up in AI-filtered spaces
How M&C Saatchi Performance's role has evolved from media buying to full-stack brand consulting
Why generative engine optimization (GEO) is becoming as critical as traditional SEO
Why performance marketing is no longer just the performance marketer's job
Why waiting is never a strategy — especially in a challenging economic climate
Links and Resources:
Lavinea Morris on LinkedIn
M&C Saatchi Performance
Business Of Apps - connecting the app industry
Quotes from Lavinea Morris
“It depends what attention means to you. Every brand or client will consider attention differently... I think it's a slightly romanticized metric. We have to be thinking about what happens before the ad was seen. How eligible is your brand? How are you able to be seen in the ecosystems that we're operating in?”
“Legibility tax is what I like to talk about — the price that brands pay for not being eligible. The reality is we're seeing rising costs, and it's not always because of the performance media. It's actually how you're showing up in these spaces. And are other brands doing better than you, getting that first mover advantage? What does that cost you?”
“We've spent so many years talking about getting the attention of the humans — be it creative, putting the ads in the right place at the right time. I think now it's so exciting: how do you get the attention of the machines? And that is a new space, but an easy space for us to be working in.”
Host
Business Of Apps - connecting the app industry since 2012
Podcast reviews
Read Business of Apps Podcast podcast reviews
Emmycakes365 2024/07/22
Great Listen
I found this to be incredibly entertaining! Great stuff!
ArlieLP 2023/09/25
Listen in to level up! 🎮
An awesome podcast with a terrific team making the magic happen. There’s so much to learn from the conversations happening here - highly recommend!
mvelasco07 2023/06/13
A must-listen!
Business of Apps has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionabl...
TammyMinh 2023/03/17
Audio problem
Need to edit audio again. I live in NYC and listen to this podcast during commute. I have to increase the volume to max but still unable to follow the...
Fractal/JMAC 2023/01/23
Give it a listen- my fav ep is #134
This podcast is essential for performance marketers or those promoting their apps and wanting to stay up to date with the latest industry developments...
jennykaypollock 2022/11/10
A Must Listen for App Publishers
If you’re at a large organization or an individual developer this show is a must listen. The host Art, always leads a short and informative conversati...
gy yet r 2022/10/31
Top quality content!
Great guests who truly understand the app ecosystem
Chughes 2022/04/25
A go-to podcast for all app developers & marketers
This podcast is amazing and should be a must-have podcast download for all app publishers, growth marketers, marketing and digital agencies working wi...
manwiththeplan109 2022/03/25
Great content
Very topical and informative. It’s a relevant series for those in the mobile app UA space or those interested in learning about it.
Kris- san Pedro 2020/03/24
GREAT FOR THOSE IN MOBILE!
Great podcast! I think working in an industry such as mobile, there is so much data and nuances involved, but it is also so hard to stay up to date on...
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