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Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Jalen Rose and Chris Schrementi from the Gallagher Group Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome  Jalen Rose and Chris Schrementi from Gallagher's Dealership Practice (Insurance, Risk Management and Consulting Services). Jalen and Chris down the critical difference between merely purchasing an insurance policy and executing a proactive, 360-degree risk management strategy. They spotlight major vulnerabilities frequently overlooked by dealers, including underinsurance in employment practices liability (EPLI), exposed personal liability for dealership principals and directors, and buy-here-pay-here lender liability. The team also explores emerging cyber and AI liabilities, from employee data breaches to AI bias risks in recruiting, while stressing why dealerships must implement internal AI compliance policies and work with advisory partners who aggressively advocate for them when claims arise. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. DJ Sardana Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome back DJ Sardana, digital marketing strategist at C-4 Analytics. DJ tackles the costly issue of vendor fragmentation, explaining why hiring separate, disconnected vendors for websites, SEO, paid media, and social media creates chaotic operational silos that confuse shoppers and hurt sales. He explains how consolidating into a unified digital ecosystem aligns messaging, improves customer experience, and makes attribution crystal clear. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe! carguycoffee.com certifiedsolutionaries.com 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Ashley L. Cavazos & Ashley Williams Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome the powerhouse duo from NCM Associates, Ashley Cavazos and Ashley Williams (Ashley SQ’D). The ladies dive into the momentum happening across automotive retail and announce a major milestone: awarding a full $10,000 General Management Executive Program (GMEP) scholarship to a NAMAD member to attend the NCM Institute. They preview the upcoming Client & Friends event in Kansas City, featuring an intimate fireside chat format, a signature caffeine sponsorship alongside Car Guy Coffee, and Ashley Cavazos taking the stage as the event's new host following David Cain's legacy. They also discuss the overwhelming industry demand seen at their recent Fixed Ops Summit, "Fuel the Future," highlighting the vital importance of authentic, unscripted content, community education, and modernizing dealership engagement across generations. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Kerri Wise Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Kerri Wise, Executive Vice President of Marketing at CarNow and co-founder of WOCAN. Kerri tackles the massive operational inefficiencies facing automotive retail, revealing why typical dealership website conversion sits at a staggering 1% and how fragmented lead forms drive shoppers away. She breaks down how CarNow operates as a comprehensive conversion platform, turning over 70% of chats into viable leads and achieving close rates two to three times higher than the industry average. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tommy Vullo Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Tommy Vullo, founder of SelectFi. Tom addresses one of the biggest friction points in the dealership: quoting payments and lender decisioning. He explains how SelectFi moves complex automated lending calculations to the very top of the funnel, pulling soft credit without score impact to deliver real bank quotes instantly and cut transaction times by 30 to 40 minutes. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe! carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Tony French & Lori Berkson Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Tony French, co-founder of CarClicks, and Lori Berkson, VP of CarClicks. Tony breaks down how CarClicks operates its own DSP to monitor daily dealership inventory feeds and serve real-time dynamic inventory ads across over 9,000 premium websites across the open internet. The team reveals groundbreaking new initiatives, including Auto AI Clicks that serve dynamic dealership inventory directly within ChatGPT query results, and Service Clicks, which targets fixed ops customers searching for maintenance to bring them straight into the service drive with complete sales attribution. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents ‘Colorful Conversations’ at NAMAD 26 feat. Robb Azaren Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. Car Guys Introduce a special Mini Series ‘Colorful Conversations’ and we are live in Miami FL for the 2026 NAMAD Conference. In this episode Lou Ramirez and Fred Lennartz welcome Robb Azaren, founder of RMA Data Plus. Robb dives into the persistent problem of low-quality, overpriced dealership leads and explains how RMA Data Plus leverages in-house credit bureau data and transactional records to pinpoint exact buying windows and customer equity positions. He breaks down why modern BDCs struggle with outbound calls and how providing clear scripts, accurate payment data, and around-the-clock US-based BDC support empowers dealership staff to convert conversations into sales while dramatically reducing cost-per-sale. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Joe Walsh   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Joe Walsh, second-generation dealer and 100% owner of Freddy’s Chevy in Fredericktown, Ohio, for a “five-liner” interview. They discuss a recent Women in Automotive event and highlight the empowerment and culture shift happening in Joe’s store. Joe shares his “why” as personal growth and providing a valuable service to his family and community, and explains he stayed in automotive because it’s in his blood and, today, because of the people, his team, customers, and community. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee Guy Coffee Podcast & Dealer Pay Live “The Last Step That Defines the Entire Service Experience” with Julie Douglas   Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Julie Douglas from DealerPay to discuss why the “last step” of the dealership experience checkout and payment can define the entire customer perception. They explain the psychological impact of the money exchange, the importance of speed, security, transparency, and accurate tracking, and how delays or missing payments can unravel an otherwise great service or sales experience and damage trust. Julie shares that more large dealer groups are now reevaluating long-standing bank payment arrangements, noting that more transactions now happen outside the dealership than before COVID, making convenient payment options critical. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee Guy Coffee Podcast presents Coffee & CarClicks feat. Lori Berkson Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Lori Berkson for a live Coffee and Car Clicks episode in Austin during the Women in Automotive event. They discuss the packed keynote, breakout sessions, and networking, then shift to what excites Laurie about CarClicks, including the up coming launch of ServiceClicks and the rollout of Auto AI Clicks after beta testing with dealers nationwide. Laurie explains how CarClicks supports conquest inventory marketing by syndicating to three billion devices every 15 minutes, leveraging its owned DSP and marketplace through AutoSales.com, and providing strong reporting for dealer decision-making. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe! carguycoffee.com certifiedsolutionaries.com

Coffee Guy Coffee Podcast & Dealer Pay Live “Mid-Year Reset” with Julie Douglas Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Julie Douglas on location in Siesta Key to talk about the mid-year reset for dealerships. Julie explains how DealerPay consolidates dealership payments and point-of-sale to improve reconciliation, customer checkout, and profitability, sharing that it saved her two hours a day. The conversation focuses on evaluating vendor relationships as trusted partnerships, reducing operational friction, and challenging providers to keep innovating. They discuss using AI primarily for automation and auditing, emphasizing that AI is only as good as correct data and responsible application.  📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee Guy Coffee Podcast presents “Coffee and a Conversation with Perry Watson IV & 46th NAMAD 26” Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, Lou Ramirez and Fred Lennartz welcome back Perry Watson IV, president of the National Association of Minority Automotive Dealers (NAMAD), to share updates and excitement for NAMAD’s upcoming 46th anniversary membership meeting at the Fontainebleau Miami Beach Hotel. Watson highlights NAMAD’s focus on collaboration and inclusive economics, noting that minority consumers purchased 33% of new vehicles in 2023 and emphasizing the importance of reaching emerging markets. The group previews key conference elements including town hall discussions on FTC pricing changes and China’s impact, the Dealer Ownership Academy and Next Gen programs, major sponsors and seminars, awards, and featured guests. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com www.namad.org

Coffee Guy Coffee Podcast presents Coffee & CarClicks feat. Lori Berkson & Mike McDonnell   Welcome to the Car Guy Coffee Podcast with a New Series “Coffee & CarClicks”. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective.   In this episode of Coffee & CarClicks, hosts Lou Ramirez and Fred Lennartz welcome Lori Berkson Lead Sales Exec and Mike McDonnell CEO of CarClicks Marketing to discuss how dealers can better market inventory using real, near real-time in-market shopper data. Mike shares his 40-year automotive tech background (ADP/CDK, Sales Edge CRM, and Max Digital) and explains how CarClicks launched in 2012 and refined by 2018, uses billions of device-level clickstream records processed frequently to target shoppers across the open web (news, sports, weather) with specific dealer vehicles. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. April Raines   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome April Raines of Digital Rain for a conversation at the midyear mark, focusing on making adjustments to finish the year strong. April shares her why—turning ideas into real-world results—plus how she entered automotive through early powersports and car sales before moving into digital retail, agency work, and problem-solving for dealers. She highlights the educational value of the NCM Fix Op Summit, previews her Women in Automotive “Power Moves” session on networking and follow-up, and credits key mentors who challenged her to become a true partner to dealerships. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Steve Greenfield   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Steve Greenfield, a 25-year automotive veteran and founder of Automotive Ventures, an early-stage venture capital firm investing in entrepreneurs across automotive and mobility. Steve shares his “why,” emphasizing the industry’s human-centric importance and constant opportunity to solve problems, and explains how a 1999 phone call led him from Toronto into automotive through selling Manheim’s early internet tools. He discusses preparedness meeting opportunity, the impact of mentors—especially bosses and his mother—and how great leaders create growth by giving people chances before they feel ready. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com