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Grounds for Growth “The Second Cup” feat. Todd Katcher Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Todd Katcher with Digital Dealership System to recap NADA and discuss how meeting customers in person drove upgrades from existing clients. Todd shares key show highlights, including using a touchscreen for live demos and explaining the difference between static reports and real-time leaderboards that motivate sales and fixed ops teams throughout the day. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee Guy Coffee Podcast & Dealer Pay Live “Breaking Free from Siloed Tech” with Julie Douglas Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Julie Douglas of Dealer Pay in St. Augustine after NADA about why dealerships need integrated, non-siloed technology to improve customer experience, reduce manual work, and increase profitability. Julie explains how disconnected systems create clunky workflows, drive inefficiency, and force employees to spend significant time reconciling across platforms, while also increasing compliance and fraud risk. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Brooke Guy   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Brooke Guy, a third-generation dealer from Pawleys Island, South Carolina, to share her journey in the family dealership. Brooke explains her “why” as a drive to win, faith, honoring her grandfather’s legacy, and pushing the store to the next level, and describes how she stayed in automotive through early reluctance, travel opportunities, and overcoming the challenges of finance. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee presents Dealer Pay Live “Cost of Standing Still” with Julie Douglas Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Julie Douglas of Dealer Pay to launch their monthly “Dealer Pay Live” series with an episode on “The Cost of Standing Still.” They discuss how dealerships often assume payment processes are fine as long as money hits the bank, but outdated, non-integrated systems can create leaks in profit, productivity, and customer experience while adding accounting headaches and potential compliance and security risks. Julie explains that modern, DMS-integrated payment technology can speed up getting paid, improve efficiency, boost CSI, and increase profit, while simplifying reconciliation for controllers and office managers. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee Guy Coffee Podcast “Bigger Than Business” with Jenna Kay Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome back Nashville artist Jenna for her third appearance, celebrating her journey from St. Louis to pursuing music full-time. Jenna shares the ups and downs since releasing her 2023 debut EP Icing on the Cake, signing with Label 22, and the mentors and collaborators who’ve shaped her growth, including writer Jake Arthur and friends who inspire her. She previews her upcoming EP Smart Sass, explaining how she turned difficult experiences into witty, sarcastic pop-rock songs, writing 21 songs in a week and narrowing them to six. Jenna highlights recent and upcoming shows in St. Louis and Nashville, discusses songwriter listening-room events, and offers advice on confidence, self-worth, and believing in yourself. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

CarGuy Coffee “V20 Mixer” Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome V20 leaders to build excitement for NADA in Las Vegas and the Dealer Vendor Mixer (DVM) after-party. They highlight the event’s focus on networking, trust, and community—bringing dealers and vetted vendors together without “pitch slaps,” plus music, drinks, and views near the Bellagio fountains. The group promotes limited tickets available via dealer-vendor-mixer.com and sponsor partners, and shares details on the V20 booth (2001 West) featuring 15-minute educational, non-sales presentations, speed-dating style vendor intros, and gamification like ZipDeal’s “Jackpot Journey” with a $3,500 dealer cash prize. They emphasize “stronger together,” relationship-building, and human connection as the core of industry progress. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Christene Addis   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Christene Addis. Christene shares her “why” as faith, family, and passion, with a focus on serving and uniting her community. She explains that automotive wasn’t her original plan—she came from nonprofit and corporate work—but fell in love with the industry’s fast pace, adaptability, people, and marketing impact after five years in the business. Christene highlights key mentors, including her adoptive father and former leader Craig Linvall, sharing lessons like “Who will be better because of what I do today?” and “Nobody cares about your storm.” She names her hardest career lesson as learning that you can do everything right and still lose, and her greatest rewards as her daughter and successful community campaigns and initiatives.  📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee and a Conversation with Tiana Mick and Sean Bradley Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Tiana Mick and Sean Bradley of Dealer Synergy for a conversation on family leadership in automotive, building a lasting business, and the importance of daily training. Tiana shares how she left college to sell cars and why she works to prove herself beyond her name, while Sean discusses working with his children as his proudest accomplishment and the challenges dealer families face. This episode also covers Dealer Synergy’s training platform and new AI role-play and AI scorecard tools designed to help teams practice safely, improve call performance, and strengthen professionalism, along with observations on industry trends like increased video and social media use and the need for innovation as market conditions shift. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Tom Stuker   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of the Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Tom Stuker, whose scripts and phone techniques helped shape their early dealership careers, including the well-known “script book” and the “Stuker box” organization system. Tom reflects on hard lessons about failure, gratitude gained through extensive world travel, and says his greatest reward is the people and relationships in his life rather than money. 📲Stream it. Sip it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee Podcast Presents #5Liner feat. Paul de Vries   Welcome to The #5Liner, the show dedicated to the individual journeys that power the automotive industry. It's not about the company; it's about the individual, their career, mindset, and personal story. In each episode, we sit down with a high-quality selection of Car Guys and Car Gals to get beyond the title and into the hard earned wisdom they've gained. Join us as we uncover the wins, challenges, and #5Liner takeaways that have shaped today’s top talent.   In this episode of the Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lennartz welcome Paul de Vries, a European online automotive leader whose mission is to “make online automotive a better place.” Paul shares how he sold his first car online in 1998, helped build a platform to buy new cars online that was later acquired by eBay in 2015, and explains his marathon-minded approach of helping OEMs, franchise dealers, independents, and anyone in the industry without focusing on quick sales. In the show’s “five liner,” Paul discusses his why, how he entered automotive through persistence after working as a gas station attendant, and how he earned his first sales role despite stuttering and limited experience. His greatest reward, he says, is being thanked years later for teaching and helping others, emphasizing the value of human capital, relationships, and attending industry events like NADA. 📲Stream it. Sip it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Grounds for Growth with Todd Katcher Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of the Car Guy Coffee podcast, hosts Lou Ramirez and Fred Lennartz sit down with Todd Katcher from Digital Dealership Systems. Todd shares the innovative solutions his company offers to enhance the customer experience and motivate dealership staff. Key topics include the benefits of digital signage, the significance of real-time reporting, and the game-changing 'Pulse' leaderboard system. Todd also introduces two new offerings: a self-managed service for under $50 a month and a comprehensive business intelligence system. Tune in to learn how these tools can revolutionize dealership operations and customer interactions. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee w/ PureCars Perspectives - Connecting with Dealerships at NADA Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode of The Car Guy Coffee Podcast, hosts Lou Ramirez and Fred Lynn Arts welcome the dynamic duo from PureCars, Kate and Hannah, to discuss the latest in automotive innovation set to unveil at NADA 2026. The conversation covers exciting product announcements, including the advancements in AI technology, their strong OEM partnerships, and the upcoming V20 event collaboration. With insightful discussions about the evolving automotive landscape and engaging stories from past NADA events, this episode promises a blend of information and entertainment for automotive enthusiasts. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Car Guy Coffee & DriveCentric presents “DC20 Unlocked” feat. Matt Leone & Steve Roessler   Welcome back to DC20 Unlocked, a series with Drive Centric & the Car Guy Coffee Podcast dedicated to the people, platforms, and events shaping the future of the automotive industry. This is your exclusive access to the minds behind DriveCentric and the key players who are empowering dealerships to win with next-level technology and data. Each episode is designed to help you unlock new solutions and elevate your business. In this episode Lou Ramirez and Fred Leonard are excited to welcome Matt Leone and Steve Roessler from DriveCentric to discuss the remarkable developments and upcoming events for 2026. The conversation highlights DriveCentric's relentless drive for integration and innovation, the exciting products and partnerships set to be unveiled at NADA 2026, and the highly anticipated Live with Drive and Friends after-party. This episode is packed with insights into AI, CRM advancements, and the importance of continuous learning and growth in the automotive industry. Register for DriveCentric's VIP product unveiling to stay ahead of the game! Augment your team. Let’s Brew!   Brew Brought By:   www.drivecentric.com carguycoffee.com

Dealer Pay Live “The Customer Experience” Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode Lou Ramirez and Fred Leonard are excited to welcome Julie Douglas, President and CEO of Dealer Pay, to discuss the importance of customer experience in the automotive industry. Julie shares insights on creating smooth workflows, enhancing payment processes, and the significance of evolving with technology to meet consumer needs. The episode dives into how dealerships can prepare for 2026 by embracing change and improving their systems for a better customer experience. Tune in to learn how to keep your dealership ahead in the rapidly changing automotive landscape. 📲Stream it. Share it. Let's Brew.   Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com

Coffee and a Conversation with Katie Mares and Alison Rank Welcome to the Car Guy Coffee Podcast. Kickstart your day the right way  and join us as we tap into the brightest minds and most passionate voices across the automotive world to bring you the education, motivation, and inspiration you need to thrive. From the showroom floor to the service lane, prepare to Upshift and Uplift your perspective. In this episode Lou Ramirez and Fred Leonard are excited to welcome two dynamic guests, Katie Mares and Allison Rank, who are revolutionizing customer experiences in the automotive industry. The discussion centers on the importance of adapting and creating five-star customer experiences, with insights from Katie and Allison's new venture, NOW is Non-Negotiable. They emphasize the significance of understanding customer expectations, learning from diverse industries, and consistently delivering exceptional service. Tune in to discover how to elevate your customer interactions and join the movement to transform the automotive landscape. 📲Stream it. Share it. Let's Brew. Don’t forget to share and subscribe!   carguycoffee.com certifiedsolutionaries.com