Advertise on podcast: The Crisis Cast
Rating
5from
This podcast has
100 episodes
Explicit
No
Date created
2020/03/25
Latest episode
2026/09/19
Average duration
34 min.
Release period
12 days
Description
The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.
Podcast episodes
Check latest episodes from The Crisis Cast podcast
Henry J. Evans - Bombs, Bacon & Bankruptcy
2026/09/19
This is a conversation that leans into the art of crisis leadership. Henry J. Evans shares his journey from being bullied as a boy in Brooklyn, to counter-terrorism to crisis leadership. In this episode, Henry walks Lissa Druss through finding organizational resilience, and the concept of STO (speed to objectivity).
You'll hear Henry's very personal 9/11 story and the leadership experiences that inspired him to write the book "Bombs, Bacon & Bankruptcy."
Janet Sutherland - Nose Over Toes
2026/09/10
To call Janet Sutherland a world-class crisis manager would still be an understatement. The author-journalist is a two-time brain aneurysm survivor.
In this episode, Janet shares her inspiring journey with Lissa & Thom. You'll hear the importance of awareness, early detection, and advocacy for research funding. You'll hear vital insights into symptoms, risk factors, and the need for increased support and funding to prevent and treat aneurysms. Plus, Janet recalls the intensity of hearing her own 9-11 call and why her background as a figure skater propelled her recovery.
Register for the Brain Aneurysm Foudation Walk/Run here.
Read Nose Over Toes
Rod McCulloch - Straight Truth About Polling
2026/08/27
Time to go behind the curtain when it comes to political polling. Liss & Thom welcome the "pollsters' pollster" Rod McCulloch to our chat room.
In this episode, he shares insights into Chicago's mayoral race, signature-collection challenges, and the impact of voter behavior and ethnicity on elections. He also discusses the upcoming Democratic and Republican conventions and the political landscape in Illinois. We'll also discuss some candidates' biggest fears.
Grant DePorter - Calling Your Shot
2026/08/13
There's a name that's synonymous with making events larger than life. It's Grant DePorter, the longtime CEO and managing partner of Harry Caray's restaurant group.
In this episode, Lissa & Thom talk with Grant his inspiring journey through cancer, the legendary adventures of Harry, and how superstition and community helped him overcome adversity. Plus, you'll hear more about how Grant is the living legacy of a hospitality pioneer. This conversation offers valuable lessons on resilience, community support, and the power of positivity.
Pat Hynes - On a mission to reform property taxes
2026/07/30
When the property assessor's office fails to reflect market realities, the results can be chaotic.
In this episode, Lissa & Thom are joined by Pat Hynes, candidate for Cook County Assessor. Pat shares his journey from firefighter/EMT to political leadership. We'll dive into the intricacies of property valuation, tax assessment reforms, and how to improve the system for taxpayers.
Pat uses the metaphor of "spaghetti thrown on the floor" to describe how assessments can become erratic. Ideally, property values should increase at a steady and predictable pace. As confusion and shock seem to rule tax bills, we'll get into the solutions that Hynes says would bring reform.
Lou Sandoval - How to mend a divided Illinois
2026/07/18
Tenacity and resilience are two very meaningful words in the journey of Lou Sandoval. As one of our region's most revered business leaders, Lou has insights that have guided many ledgers through troubled waters. In this episode, Lissa Druss gets Lou to share his insights on business turnarounds, drawing from his diverse experiences in crisis management, nonprofit leadership, and sailing. Discover practical strategies for navigating organizational change, and fostering tenacity.
Plus, Lou has some critical advice for Illinoisans that seeks to bring down state residents into harmony with the Chicago region.
Greg Bedalov - DuPage County's Economic Growth Secrets
2026/07/09
Rumors of Chicagoland's death in business development have been greatly exaggerated." Those words come straight from Greg Bedalov, President & CEO of Choose DuPage.
In this episode, Lissa & Thom talk with Greg about economic development strategies and the vision for growth in DuPage County. You'll hear about key metrics, infrastructure, workforce, and regional collaboration. Plus, Bedalov shares why he and his team are passionately rooting for the City of Chicago.
Jennifer Custer - Reforming Chicago Schools
2026/06/26
When it comes to funding Chicago Public Schools, many believe we have a crisis of fiscal responsibility. In this episode, Lissa & Thom talk with CPS board candidate Jennifer Custer about how to best use $10 billion to better serve students. Jennifer shares her journey from student to educator to school board candidate, discussing the challenges of smart governance, and improving outcomes for students and teachers alike.
Plus, you'll hear why you can't lead, if you don't do your homework. Then, Jenni takes our soon-to-be-famous Personal Pop Quiz for a glimpse into what makes her tick.
Dean Richards - Truly Chicago's Very Own
2026/06/08
His voice behind a microphone soothed a million smooth jazz lovers in Chicago. Then, his deep southside roots made him a key personality on the WGN-TV morning news. Dean Richards' thousands of A-list celebrity interviews, and his award-winning WGN radio show only scratch the surface of his adventures in media.
In this episode, Lissa & Thom go behind the curtain with one of the most treasured voices in broadcasting. We'll hear about the community he built with listeners and viewers. Plus, Dean shares his vision for connecting with the town he loves since departing WGN.
Our Crisis Cast hero this week is Nnenna Okore.
FLASHBACK: Sgt. Allen Lynch – Unimaginable Heroism
2026/05/28
Allen Lynch spent his childhood in Chicago's south suburbs with fond memories of walks to his grandmother's house in Roseland. Lynch was often bullied, and at age 18, to test his strength he enlisted in the U.S. Army. That was 1964, and one year later the United States had troops on the ground in Vietnam. In 1966, Sgt. Allen Lynch began a tour of service that would earn him the Medal of Honor.
During this episode of the Crisis Cast, Lissa & Thom hear the experiences that led Sgt. Lynch to write the book "Zero to Hero" – he also shares wisdom on the future of military action, and what we should do in the present to better care for our veterans. Plus, filmmaker George Bogdanich discusses his documentary Vietnam Changed My Life.
Amy Jacobson - Stadiums, Safety, & Summer
2026/05/21
The NFL and never-ending Bears passion has stirred up more debate on a new stadium for the Monsters of the Midway. In this episode, Lissa Druss is joined by radio host, community advocate, referee, and coach Amy Jacobson. Many questions are on the table about the Bears tolerance for taxes, the crisis of community safety, and what kinds of leaders Chicago needs most.
Plus, Amy takes Lissa's personal pop quiz to stir the pot a bit more.
This week's Crisis Cast Hero is Naperville's Rima Ziuraitis.
Thom Mayer - How to find your superpower
2026/05/08
This conversation takes multiple twists and turns on where and when true leadership is revealed. Lissa & Thom welcome Dr. Thom Mayer, medical director of the NFL Players' Association.
You'll hear about his journey through crisis management on 911 at the Pentagon, during the war in Ukraine, and on the football field. Plus, we'll explore the evolution of concussion protocols, and the importance of human relations and how to lead with kindness. Dr. Mayer is author of the book Leading at the Speed of Trust.
Ray Long - Tracking Illinois' corruption makeover
2026/05/01
In this episode, veteran Springfield reporter Ray Long joins Thom Serafin to breakdown the recent developments in the Illinois political corruption cases involving former Illinois House Speaker Mike Madigan and the ComEd Four.
Ray does a deep dive on the legal proceedings, court decisions, and implications for Illinois politics, providing insights into the federal judicial process and political accountability. Plus, we'll revisit the lingering question — how will Madigan's legal consequences reshape Illinois politics.
Check out our Crisis Cast Hero's bike bus here.
Jessica Biggs - How to improve education in Chicago
2026/04/23
The biggest problem facing Chicago Public Schools is they're focused on a pension crisis, and not whether second graders can read.
In this episode, Lissa & Thom are joined by Jessica Biggs — a candidate for CPS board president. Jessica is a CPS parent, former principal, and veteran educator with a practical vision for serving students instead of the system's debt. You'll hear how Jessica plans to engage communities to take ownership in their schools, and why her experience with Teach For America drives innovation in the classroom.
Austin Berg - Chasing Reform
2026/04/15
Put on your safety belts for a conversation about the Land of Lincoln's tax and population crisis.
Austin Berg, Executive Director of the Chicago Policy Center, joins Lissa & Thom to examine Illinois' fiscal challenges and potential reforms for Chicago's governance. He highlights the impact of high taxes, overspending, and the importance of local action to revitalize the city and the region.
Podcast reviews
Read The Crisis Cast podcast reviews
DHP104 2026/05/06
“The more you know”
I always learn something new after each episode. Lissa and Thom are walking encyclopedias.
CBrooklier 2020/06/26
Fantastic Interviews!
Love the inside look at all the issues that affect us the most from 2 pros. Lissa is a star!
Aiyotal 2020/03/30
The Right Messages in This Time
I LOVE The Crisis Cast. Every episode is not only timely and relevant but makes you feel empowered. It alters your perceptions on how to powerfully de...