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In this season finale of CDW Tech Talks, co-hosts Brian Matthews and Ivo Wiens take a step back to reflect on the biggest themes from the past season and look ahead to what’s next in technology. The conversation highlights how rapidly AI has evolved and how consistently it has shaped discussions across modern workspace, cloud and cybersecurity. Drawing on experiences from recent episodes and customer engagements, they explore what organizations are seeing in real time. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, cybersecurity experts Ivo Wiens and Ben Boi-Doku unpack findings from CDW’s Canadian Cybersecurity Study that point to a disconnect between leadership confidence and actual cybersecurity capabilities. Based on research conducted with IDC, the discussion explores why many organizations are layering advanced security tools on top of fragile foundations, leaving critical gaps in identity, third-party security and insider threat protection. Learn how overconfidence can undermine zero trust initiatives, complicate AI governance and increase ransomware risk through supplier and identity-based attack paths. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host Brian Matthews is joined by Andy Froese for a recap of BTEX Toronto 2026, where more than 1,300 IT leaders and innovators explored the future of enterprise technology. From AI and cybersecurity to data strategy and resilience, they break down the biggest themes shaping today’s IT landscape, highlight standout sessions — including a record-breaking Microsoft Copilot demo — and discuss why collaboration, innovation and adaptability are more important than ever. The conversation also looks at how enterprise tech has evolved over the past decade and what organizations need to do now to stay ahead in an increasingly connected and AI-driven world. Tune in for practical insights, industry trends and the highlights that made BTEX 2026 a must-attend event. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join KJ Burke, as he dives into the key highlights from NVIDIA's GTC 2026 conference. Discover the latest in AI advancements, robotics, space computing and enterprise strategies shaping the future of technology. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In episode one of our 2026 CDW Canadian Cybersecurity Study series, Ivo Wiens and Ben Boi‑Doku explore how cybersecurity has become a board‑level priority and why increased funding now comes with higher expectations. As budgets grow, leaders are demanding measurable proof of risk reduction, not just security activity. This episode breaks down practical ways to quantify cyber risk, from KRIs and vulnerability management to financial risk frameworks, helping security teams connect technical efforts to real business outcomes. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, our CDW experts dive into the ongoing global supply chain disruptions impacting the technology industry. We explore how organizations can adapt, optimize existing assets and leverage new technologies to navigate this complex landscape effectively. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In part two of this episode, KJ Burke and Jodey Hogeland, Global Technologist at Dell Technologies, explores how modern storage platforms are evolving to meet the demands of AI, automation and hybrid IT environments. From the industry’s shift away from “cloud‑first” thinking to the rise of autonomous infrastructure, Jodey shares practical insights on how IT leaders can future‑proof their data foundations without adding complexity. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In part one of this episode, Host KJ Burke is joined by Jodey Hogeland, Global Technologist at Dell Technologies, to discuss early containerization foresight, the growing data deletion dilemma in an AI-driven world and how IT leaders are shifting from cost centers to strategic partners at the executive table. This conversation sets the foundation for understanding why infrastructure decisions matter more than ever. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, host Ivo Wiens offers a sneak peek into insights from CDW's new cybersecurity study. Discover why even with increased cybersecurity investments, many organizations still face challenges in risk management and incident response.  To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, discover how to optimize the employee journey from onboarding to offboarding using cutting-edge tech solutions. Brett Hardy, Head of Modern Workspace Services at CDW Canada, joins Brian Matthews to share insights on persona-based provisioning, agentic AI and smart automation to enhance workforce support. Perfect for IT professionals and HR leaders, this episode offers actionable strategies to future-proof your employee journey. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of CDW Tech Talks, Brian Matthews and Ashley Otto explore how organizations can train and leverage AI Copilot agents effectively within their workflows. They focus on practical strategies, real-world use cases and best practices to maximize AI agent impact. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Turn AI hype into real results. In this episode, we share a practical framework for building a successful AI pipeline — helping you identify, evaluate and prioritize high-impact use cases without wasting time or resources. Learn why focusing on proof of productivity instead of traditional ROI can better demonstrate value and discover how data readiness, strategic alignment and organizational buy-in drive successful AI adoption. Hosted by KJ Burke, Field CTO for Hybrid Infrastructure at CDW Canada, this episode offers clear, actionable steps for leaders and teams ready to turn AI ideas into measurable impact. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Move beyond basic chatbots and discover how AI can become a proactive, context-aware engine for your organization. In this episode, KJ Burke – Field CTO, Hybrid Infrastructure explores the four stages of AI maturity, from simple conversational tools to agentic AI capable of executing complex tasks autonomously. Learn how technologies like prompt engineering, retrieval-augmented generation (RAG) and structured data integration enable smarter automation and real-world applications — from incident response to legal reviews and operational workflows. If you want to turn AI from a reactive assistant into a powerful driver of productivity and innovation, this episode provides a practical roadmap for building scalable, contextual AI solutions that deliver real business value. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Legacy contact centres are costly, complex and holding businesses back — but cloud and API-driven innovation is changing everything. In this episode of CDW Tech Talks, host Brian Matthews, Head of Modern Workspace – Services Strategy and Development, sits down with Curtiss Hoeft, Senior Field Solutions Architect, to explore how modern contact center platforms reduce costs, boost flexibility and power smarter, AI-driven customer experiences. From replacing hardware-heavy systems to leveraging real-time agent assist and virtual agents, learn how organizations are future-proofing customer service in 2026. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, host Ivo Wiens is joined by Ben Boi-Doku, Chief Cybersecurity Strategist at CDW Canada, explore the rapidly-evolving landscape of AI agents, discussing practical questions about deployment, security and policy. Whether you're an everyday user or a tech enthusiast, this conversation provides valuable insights into how AI is shaping our personal and professional lives and what to watch out for. To learn more, visit cdw.ca Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.