Advertise on podcast: Helping Organisations Thrive with Julian Roberts

In this inspiring episode of Helping Organisations Thrive, Julian sits down with keynote speaker, author, and Art of Brilliance trainer Hannah Knowles to explore what it really means to become the best version of yourself. Hannah shares her remarkable journey from primary school teacher to wellbeing expert, revealing how her passion for helping young people rediscover confidence and joy after the pandemic led her to a career dedicated to resilience, positive psychology, and personal growth. Together, they discuss why being fully present is one of the greatest gifts we can give ourselves and others, and how small, intentional habits can transform the way we experience work and life. The conversation is packed with practical strategies for building resilience without falling into the trap of toxic positivity. Hannah introduces the powerful concept of "glimmers", the small moments of joy and gratitude that help rewire our brains away from negativity and explains how self-compassion, consistent action, and simple daily practices can create lasting change. Whether you're a leader looking to bring your best self to your team or someone seeking more happiness and balance in everyday life, this episode offers actionable insights and uplifting inspiration to help you thrive.   Connect with Hannah: LinkedIn: https://www.linkedin.com/in/hannah-knowles2988/ Website:  https://www.artofbrilliance.co.uk/meet-the-team/hannah-knowles/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In a world where AI is transforming how we work and communicate, are we at risk of losing the very thing that makes leadership effective, that is genuine human connection? In this episode, Julian is joined by Victoria Rennoldson, award-winning cultural intelligence and communication coach and founder of Culture Cuppa, to explore what human leadership really means in practice. Victoria shares why the skills once dismissed as "soft" are now the most critical capabilities a leader can develop, and introduces the concept of the "human differentiating factor". The idea that in an AI-enabled world, it's the people who can truly connect, build trust and communicate with authenticity who will stand out. Drawing on over a decade of working with leaders and teams across cultures, Victoria offers practical strategies for navigating the overwhelm of modern communication, from being intentional about one-to-one time to agreeing team norms that reduce friction and noise. She explains why leaders need to "slow down to speed up," how cultural intelligence helps teams understand each other at a deeper level, and why simply copying and pasting AI-generated communication risks stripping away the very tone and personality that builds real relationships. Whether you're leading a global team or a local one, this conversation is a timely reminder that the human side of leadership isn't a nice-to-have but it's the whole point.   Connect with Victoria: LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Website:  https://culturecuppa.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

Caroline Elliott is the first British woman to join the French fire rescue specialist mountain rescue unit and the only British woman to qualify in all disciplines of French ski patrol rescue including avalanche dog handling. In this episode, she shares the mindset and strategies she's developed working in one of the most high-pressure environments imaginable, from managing fear on an avalanche callout to keeping a rescue dog calm when every second counts. We explore what breath work, situational awareness, and the discipline to pause before acting look like in the field and what leaders in business can take directly from those lessons. Caroline's message is clear: no ego, stay humble, stay approachable, and lead yourself before you try to lead others.   Connect with Caroline: LinkedIn: https://www.linkedin.com/in/caroline-elliott-aabb8117/ Website:  https://carolineelliott.me/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this episode, Julian is joined by Justin Fitzpatrick, former Irish international rugby player turned business CEO and creator of the Resilient Leaders Playbook. With 26 caps for Ireland and a Heineken Cup winner's medal with Ulster in 1999, Justin shares the hard-won lessons from his playing career and how they translate into building resilient teams in business. From handling the brutal highs and lows of professional sport to navigating his forced retirement through injury in 2010, Justin offers candid insights on what it really takes to bounce back — including his favourite Churchill quote: "If it's not fatal, it's not final." The conversation explores the power of pre-mortems over post-mortems, why feedback is simply "a vehicle to improve," and how psychological safety isn't about being soft — it's about creating environments where people can challenge each other and grow together. Justin also reflects on his transition from player to coach to CEO, building a professional rugby franchise in Houston from scratch, and why doing things that "make your heart sing" has been the thread running through every chapter of his career. Whether you lead a sports team or a business team, this episode is packed with practical wisdom on resilience, identity, and what it means to keep contributing when things go wrong.   Connect with Justin: LinkedIn: https://www.linkedin.com/in/justin-m-fitzpatrick-ba116316/ Website:  https://aedelhard.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this episode, Julian welcomes Anne Unsworth, founding director of Clear Path Success and certified trainer of NLP and hypnosis. Anne shares her fascinating journey into the world of NLP, which began during a challenging period in her life following the collapse of a family business. What started as a personal development need evolved into a passion, leading her through practitioner, master practitioner, and trainer certifications - including completing her initial training just days before the first COVID lockdown. Anne brings a unique perspective, combining her extensive FMCG corporate background with deep expertise in how we communicate, think, and create our version of reality. The conversation explores why communication remains one of the biggest challenges in organisations, despite being something we do constantly. Anne explains the NLP communication model, revealing that only 7% of our communication comes from the words we use, with the rest driven by body language and tone. She shares practical tools like the hierarchy of ideas, which helps people shift between detailed and strategic thinking, and discusses how understanding someone's "model of the world" can transform workplace relationships. Whether you're a leader wanting to connect more effectively with your team or simply curious about why emails so often get misread, this episode offers valuable insights into the art and science of communication.   Connect with Anne: LinkedIn: https://www.linkedin.com/in/anne-unsworth-3474992/ Website:  https://clearpathsuccess.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this episode, Julian sits down with Professor Antonina Pereira, Executive Dean of the Faculty of Science, Social Sciences and Humanities at the University of Chichester, to explore the evolving landscape of leadership in higher education. Antonina shares her powerful "constant gardener" metaphor for leadership—the daily work of pruning, planting, and tending that never stops. She discusses the mounting complexities facing universities today, from frozen tuition fees that haven't kept pace with costs to the shift in student expectations since fees were introduced in 2012. Despite financial pressures that have seen fees remain largely static while operational costs have soared, Antonina emphasises that her non-negotiable remains putting people at the center of every decision, whether that's supporting staff development or ensuring students receive a transformative education rather than simply a transactional degree. Throughout the conversation, Antonina reveals what makes the University of Chichester special—its unapologetically small size that allows leaders to know students by name at graduation, and its commitment to helping every student thrive regardless of their entry grades. She discusses the importance of developing leadership capabilities in higher education, as many academics step into management roles without formal training. Looking ahead with hope despite sector challenges, Antonina shares her vision for 2027 and beyond, grounded in understanding what makes Chichester unique: a cathedral group university that develops programmes in collaboration with industry, provides exceptional levels of support, and ensures students exit with far more than a degree—they leave with a well-rounded education prepared for the challenges of the world. Her passion for enabling people to achieve their goals, whether students or staff, shines through as the driving force behind her leadership approach.   Connect with Antonina: LinkedIn: https://www.linkedin.com/in/professor-antonina-pereira-94468b95/ Website:  https://www.chi.ac.uk/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this engaging conversation, global PR expert and executive coach Marjie Hadad reveals why every leader needs to adopt a "PR mindset" – and it's not what you think. Moving beyond the stereotypes of spin and press releases, Marjie reframes PR as strategic communication that helps us achieve our goals and solve problems in every area of life. Through vivid real-world examples – from handling an unresponsive waitress to inspiring frustrated team members – she demonstrates how intentional communication, clear goal-setting, and empathetic delivery can transform outcomes in both professional and personal contexts. Marjie shares her practical framework for effective communication: reverse engineer from your desired outcome, understand your audience's mindset, and deliver your message with the right words, tone, and timing. She emphasises the power of listening over talking, the importance of body language, and her favourite Irish proverb: "Keep your eye on the donut, not on the hole." Whether you're leading a team, preparing for a presentation, or simply trying to get your dry cleaning done faster, Marjie's insights offer a refreshing approach to communication that prioritises win-win outcomes, authenticity, and strategic thinking.    Connect with Marjie: LinkedIn: https://www.linkedin.com/in/marjiehadad/ Website:  https://marjiehadad.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In March 2020, a seemingly routine walk turned into a fight for survival when Laurence Penn, a West Sussex businessman became one of the UK's first COVID-19 patients. Rushed to Worthing Hospital, he was placed in an induced coma in Bed Number One—and didn't wake up for 29 days. When he finally regained consciousness, he faced a devastating reality: he'd lost 25 kilograms of muscle mass, couldn't walk unaided, had developed a drop foot and speech impediment, and was told recovery would take 18 months. But rather than accept this prognosis, he chose a different path—one built on discipline, breaking down impossible goals into small wins, and celebrating every milestone, no matter how minor. This episode explores an extraordinary journey of resilience and mental toughness, from learning to stand five times in a row to cycling 106 miles along the South Downs Way exactly one year after being put into a coma. Discover how daily discipline, controlling what you can control, and seeking perspective from others can transform adversity into strength. Whether you're facing business challenges, health struggles, or personal setbacks, this conversation offers practical wisdom on building resilience, maintaining focus, and finding purpose in the darkest moments. The conversation also touches on how this life-changing experience reshaped his approach to business, leading him to create a leaner, more intentional way of working that prioritises what truly matters.   Connect with Laurence: LinkedIn: https://www.linkedin.com/in/laurencepenn/ Website:  https://www.bednumberone.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

We're living through one of only four times in human history when everything fundamentally changes. Just as the printing press didn't just make books faster, it sparked the Renaissance, Reformation, and Enlightenment. AI isn't just making our work more efficient. It's reshaping how we think, lead, and connect. In this episode of Helping Organisations Thrive, I sit down with Vincent Murphy, an AI strategist who helps leaders shift from linear thinking to exponential mindsets. Vincent explores why traditional leadership approaches fall short in the face of exponential change, and why the best leaders today are more like ship captains navigating uncharted waters than experts with all the answers. Discover why radical honesty, not certainty, is the new currency of leadership and how AI might just free us to do what humans do best: care for each other.   Connect with Vincent: LinkedIn: https://www.linkedin.com/in/brainstormvince/ Website:  https://www.vincentmurphy.co.uk/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this insightful episode of Helping Organisations Thrive, Julian sits down with Mary Kemp, award-winning founder of AI Potential, to explore the human side of AI implementation in the workplace. Mary challenges the common narrative around AI job displacement, delivering the powerful insight that "people worry that AI is going to replace their jobs and it will not—people using AI will replace their jobs." She emphasises that AI should be viewed as a skill rather than a tool, requiring intentional development and organisational support. The conversation reveals that the real challenge isn't the technology itself, but managing the unprecedented uncertainty that comes with this transformation, making it fundamentally about people, not tech. Mary shares practical strategies for organisations looking to build an "AI culture," including her five stages of AI adoption (indifference, fear, cheating, confidence, and transformation) and explains why skeptics—whom she calls "meerkats"—can become an organisation's biggest AI champions when properly supported. Drawing from real-world examples ranging from council tutors to plumbing firms, she demonstrates how AI can solve repetitive tasks and unlock human potential when implemented thoughtfully. The discussion also addresses critical concerns around data security, the rise of "shadow AI" in organisations, and the World Economic Forum's prediction that 40% of current job skills will be replaced over the next five years—while simultaneously creating 78 million new jobs we can't yet imagine.   Connect with Mary: LinkedIn: https://www.linkedin.com/in/mary-kemp-ai/ Website:  https://aipotential.ai/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this episode of Helping Organisations Thrive, Julian speaks with Alex Panayotou, one of only five women globally to complete extreme solo running challenges including a 400km non-stop run. Alex shares her transformation from a place of repeated failures and pessimism in her 30s to becoming an endurance mindset expert who has developed leaders at companies like Coca Cola, Uber, and Microsoft. She reveals how her eight years of solo extreme challenges became a strategic process for personal development, ultimately shaping her approach to leadership resilience and burnout prevention. Alex takes listeners inside her most challenging moment during the 400km run when everything went wrong simultaneously; team member absences, accidents, equipment failures, and near heat stroke. Through vivid storytelling, she demonstrates how mental clarity under extreme pressure translates directly to business crisis management. The conversation explores practical strategies for developing what Alex calls the real "hard skills" - emotional regulation, strategic thinking under stress, and building teams based on attitude rather than just technical competence. Alex's insights on preparation, pivoting under pressure, and maintaining clarity during both professional challenges and personal crises like her cancer diagnosis offer actionable frameworks for anyone facing significant obstacles.   Connect with Alex: LinkedIn: https://www.linkedin.com/in/alexpanayotou/ Website:  https://alexandrapanayotou.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this eye-opening episode of Helping Organisations Thrive, we talk with Angela Cox, founder of Paseda 360 coach training academy, multi-award winning executive coach, therapist, and two-time bestselling author. Angela shares her powerful journey from corporate exhaustion to authentic leadership, revealing how she transformed her life after walking away from a lucrative consulting role when the weight of "pretending" became unbearable. Her story of losing eight stones while searching for fulfillment, only to realise that external changes couldn't fix internal disconnection, sets the stage for a profound exploration of workplace authenticity. Angela unveils her groundbreaking research showing that 97% of leaders wear masks at work, identifying four primary personas: the Perfectionist (driven by fear of mistakes), the People Pleaser (seeking approval at all costs), the Persecutor of Self (engaging in constant self-blame), and the Persecutor of Others (deflecting blame when things go wrong). She explains how these protective mechanisms, born from our fundamental need to belong and avoid rejection, create an exhausting cycle that hampers both individual resilience and organisational effectiveness. The conversation provides practical tools for breaking free from these patterns, including exercises to build self-value and self-trust, while acknowledging the challenging but ultimately rewarding journey of removing the masks we've worn for decades to reveal our authentic leadership potential.   Connect with Angela: LinkedIn: https://www.linkedin.com/in/angelacoxpaseda360/ Website:  https://angelacoxcoaching.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this compelling episode, seasoned fractional COO and business strategist Melissa Franks shares her unique perspective on developing resilience in leadership through what she calls "strengthening your resilience muscle." Drawing from her 20+ years of operational excellence, including her journey from administrative assistant to CEO of a $350 million business, Melissa reveals how resilience is fundamentally about problem-solving and adapting to our rapidly changing world. She introduces her powerful basketball analogy, where leaders must learn to "plant their pivot foot" when original plans don't work out, then look up and assess the ever-changing landscape around them to determine their next right move. This framework helps leaders avoid the paralysis that often comes with unexpected challenges and instead maintain momentum through uncertainty. Melissa dives deep into practical leadership strategies for building resilient teams, emphasising the critical importance of vulnerability, observation, and creating psychological safety. She shares a memorable story about publicly apologising to her team after making a major procurement mistake, demonstrating how authentic leadership builds trust and encourages innovation. The conversation explores how successful leaders must transition from doing everything themselves to becoming facilitators who leverage the collective strengths of their teams. Melissa argues that at the executive level, leadership becomes fundamentally "a people business" focused on developing, coaching, and growing individuals rather than hands-on operational work. Her insights offer actionable guidance for leaders navigating today's complex business environment while building organisations that can thrive through change.   Connect with Melissa: LinkedIn: https://www.linkedin.com/in/melissafranks/ Website:  https://www.melissafranks.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2   ##########

In this compelling episode, Dr. Torben Norby shares his expertise on contextual leadership, drawing from over two decades of experience spanning military service, retail management, and international business transformation. Torben breaks down contextual leadership into three core disciplines: understanding your context by identifying crucial performance factors, matching your leadership style through the balance of opening/closing and directing/sharing approaches, and actively shaping organisational structures and culture to promote performance. He reveals how military concepts like "leading through intent" have evolved into civilian applications, and shares a powerful real-world case study of helping a European organisation adapt during the Ukraine conflict by decoupling interdependencies and building contingent responses. Throughout the conversation, Torben addresses the challenge every leader faces: how to remain authentic while adapting to different contexts, whether leading a production team versus a marketing department, or managing across cultures from Denmark to China. He emphasises that successful contextual leadership requires building common ground around shared values and principles, then leveraging diversity rather than being fragmented by it. The episode concludes with Torben's warning about the most common implementation mistake: failing to involve people in organisational alignment, reminding us that "you can't tell an organisation to align - you can only do that by mobilisation and enrollment."   Connect with Torben: LinkedIn: https://www.linkedin.com/in/drnoerby/ Website:  https://drnoerby.com/     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

I had an extraordinary conversation with two remarkable women who conquered the world's highest marathon while battling their own personal challenges. Sally Orange MBE, a former British Army major turned mental health campaigner, completed the grueling 12-hour Everest Base Camp Marathon dressed as a breast costume just weeks after her cancer diagnosis, using her signature approach of sparking vital conversations through humour and vulnerability. Felicity Ashley, a transatlantic rower and cancer survivor, marked her three-year cancer anniversary by tackling the same brutal challenge, drawing on the deep inner confidence she's developed through overcoming adversity. Together, they share how they navigated altitude sickness, unexpected climbs, and physical exhaustion while supporting each other and fellow runners from 32 different nationalities. This powerful episode reveals how both women transformed their approach to challenges - Sally by accepting her diagnosis "on her own terms" and Felicity by reframing adversity from "why me?" to "why not me?" Their stories demonstrate the profound impact of community support, the importance of building a "cookie jar" of past achievements to draw strength from, and how authentic vulnerability can create life-changing conversations. From Sally's fruit costumes that have inspired four women to get checked for breast cancer, to Felicity's unshakeable belief that she can overcome anything, this conversation offers practical insights on resilience, gratitude, and finding purpose in life's toughest moments. Whether you're facing your own challenges or supporting others through theirs, their combined wisdom on mental preparation, community building, and maintaining hope will leave you feeling empowered to tackle whatever lies ahead.   Connect with Sally: LinkedIn: https://www.linkedin.com/in/sally-orange-mbe-95948741/ Website:  https://www.sallyorange.com/   Connect with Felicity: LinkedIn: https://www.linkedin.com/in/felicityashley/ Website:  https://www.felicityashley.com/   Also here is a link to buy Felicity's new book - Stronger than the storm: https://www.amazon.co.uk/dp/1068489103     ##########   If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: [email protected]   You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2