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Communication Strategy That Works

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Rating
★★★★★
4.7
from
3 reviews
This podcast has
180 episodes
Language
English
Publisher
Emma Drake
Explicit
No
Date created
2020/11/25
Latest episode
2026/09/24
Average duration
14 min.
Release period
47 days

Description

Welcome to the Communication Strategy That Works podcast. I'm Emma, your host, and I am making it my mission to help you get the 'comms stuff' right, spend your money more wisely, and have much more impact. I'm an in-house expert turned external advisor, and I help you if you're a 'comms' and PR leader or manager understand how to find essential customers, engage them in products and services, stand out from the competition, and protect your brand reputation. I cover a wide range of topics through solo shows and 'deep dive' guest episodes. I share three episodes a month with you that include insights from 20 years of experience working with, and in, fast-paced, growing, and established B2B businesses and initiatives. I've been there and got the badge, so I am distilling this knowledge into easy peasy pointers to help you grow your business and brand profile with the right communication strategy 'That Works'. I bust the myths (and I've pretty much heard all of them) break through the jargon, and give you practical, essential and useful advice and tips that you can use. I will save you time, money and energy whether you are listening regularly when at work or on the move, or bingeing at the weekend Netflix box-set style.

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Banking on It: What Starling taught me about communicating innovation
2026/09/24
As part of a mini series, I am looking at communicating complex topics, and I am starting with a book I read recently on holiday, recommneded by my 80 year old dad who provided IT systems for banks for many, many years.  I've been reading Banking on It by Anne Boden, the founder of Starling Bank. It's the story of building a completely new bank from scratch – taking on an established industry, raising the money, securing a banking licence, building the technology and, ultimately, persuading people to trust a bank they'd never heard of with their money.  Oh, and she's also a women in finance. But I found myself reading it less as a book about banking and female founders, and more as a book about innovation, customer behaviour and communications. Because a lot of the challenges Boden describes are familiar to anyone trying to introduce something genuinely new. You can believe passionately in the idea. You can have significant investment behind it. You can have brilliant technical people and a product you genuinely think is better. But ultimately, you still have to persuade somebody to do something differently. And that brought me back to something I've been talking about recently: when you're communicating innovation, there's a journey from awareness, to understanding, to confidence, and finally to action. So rather than review the book chapter by chapter, there are three questions it left me thinking about. So, let's dive in!
Why Long-Form Content Wins in an Age of Short Attention Spans
2026/06/24
𝐴𝑡𝑡𝑒𝑛𝑡𝑖𝑜𝑛, 𝐴𝑙𝑔𝑜𝑟𝑖𝑡ℎ𝑚𝑠 & 𝐹𝑜𝑟𝑚𝑎𝑡𝑠 𝑆𝑒𝑟𝑖𝑒𝑠 - 𝐸𝑝𝑖𝑠𝑜𝑑𝑒 3 Welcome to the final part in the series.  Why are newsletters growing? Why are podcasts continuing to thrive? Why are people spending 20 minutes reading a LinkedIn article or listening to an hour-long conversation when we're constantly told that attention is disappearing? The answer reveals something important about communication in 2026. Because while attention may be fragmented, our appetite for depth hasn't disappeared. In fact, I would argue that it's becoming more valuable than ever. One of the things I've been thinking about a lot lately is the contradiction at the heart of communication today. People scroll faster than ever. Content is shorter. Videos need to hook us in the first few seconds. Every platform seems to reward speed, immediacy, and constant novelty. Yet, at the same time, some of the most successful content right now is long-form. Podcasts are thriving. Newsletters are growing. Thoughtful LinkedIn articles are being shared. People are still reading books. They're still listening to hour-long conversations. They're still investing time in ideas that matter. So what's going on? Let's dive in!
The New Attention Economy: How 2026 Algorithms Decide What Gets Seen
2026/03/13
𝑨𝒕𝒕𝒆𝒏𝒕𝒊𝒐𝒏, 𝑨𝒍𝒈𝒐𝒓𝒊𝒕𝒉𝒎𝒔 & 𝑭𝒐𝒓𝒎𝒂𝒕𝒔 - Episode 2 In the last episode, I looked at why some ideas stick by reviewing 𝑀𝑎𝑑𝑒 𝑡𝑜 𝑆𝑡𝑖𝑐𝑘. It gave us a powerful reminder: clear, emotionally resonant messages survive. But in 2026, there's another layer to the story, one that didn't exist when that book was written. Today, attention itself is mediated by algorithms. Before a human ever sees your digital message, an invisible system has already made a decision about it. Algorithms rank, filter, interpret, and prioritise digital content based on thousands of signals. In many cases, they determine whether your message is amplified, quietly buried, or never shown at all. So if we want to communicate effectively digitally today, we need to understand not just how people think, but how platforms decide what people see. So, let's dive in.
Book Review: Made to Stick - Why Some Ideas Survive and Others Die
2026/01/22
I am kicking off the 2026 podcast with a new series where I'm exploring what it really takes to communicate well in 2026.  Attention, Algorithms & Formats is a three-episode series and your guide to crafting messages that cut through the noise, land with clarity, and actually get seen. These three episodes will shape your thinking in the first quarter of the year ahead. Why? Because 2025 was a year defined by AI-shaped attention, personalised content ecosystems, fragile trust, and audiences who decide in seconds whether something is worth their time.  And I strongly believe that communication isn't just a skill, it's a competitive advantage. The ability to craft messages that cut through noise, land with clarity, and actually stick is becoming essential for leaders, teams, brands, and creators alike. And while the tools and channels around us have evolved at lightning speed, the foundation of powerful communication hasn't changed. Storytelling is a craft as old as time, at the core of how humans have always connected, and great communication and skilled messaging sit at the heart of what I do today. I'm starting the series with a book review: Made to Stick by Chip and Dan Heath. It's one of the most practical, timeless books on communication I've ever read, and its insights have only become more relevant as the world around us grows noisier and more algorithmically filtered. In this book review, I'm breaking it down the way I always do: Why I loved this book What makes it so interesting Five key takeaways you can use today So, let's dive in.
Better Together: Why Collaboration Is a Growth Strategy
2025/10/30
Hey everyone, it's good to be back. Welcome to the refreshed version of the podcast: new rhythm, same depth, and a lot more inspiration. We've taken a little time to reset and rethink what this show could be. And from this month, we're moving to one episode every three weeks - slower, more intentional, and packed with real takeaways. You can expect a mix of in-depth insights and learnings, the kind of thoughtful, reflective conversations we've always had along with reviews and recommendations of things I've seen, read, or listened to that I think you'll love too. And for our first episode in this new chapter, we're talking about something that sits right at the heart of great business, great creativity, and great campaigns: Collaboration. So, let's dive in!
What Could Built Environment Firms Learn from Consumer Brands About the Art of Humble Communication When it Comes to Sustainability?
2025/04/14
This episode was sparked by a recent chat I had with Helen Neal from HN Communications. We covered loads of ground around sustainability and transparency, but one theme really stood out to me - and that was humility in brand communication. It got me thinking: in the built environment, we're often working on big, complex, long-term change. That makes messaging tricky because let's face it, not everything's sorted. And there is a lot of focus on what happens when something is complete, and little focus on progress over perfection.   So, what if we took a leaf out of the consumer brand playbook? I thought it would be interesting if we looked at how brands like Patagonia or Tony's Chocolonely talk about progress and imperfection, and applied that to how we communicate about our own sustainability efforts? So, let's dive in!
Book Review: Sustainable Marketing by Michelle Carvill - 5 Key Takeaways
2025/03/27
I read Sustainable Marketing by Michelle Carvill a while back.  It seemed the right time to review it right after my podcast conversation with Helen Neal this month. In our discussion, Helen talked about the importance of humility, the value of "progress over perfection," and why it's so critical to bring sustainability experts into the conversation early. These ideas were still echoing in my mind as I reminded myself of this book, and Carvill's insights feel like a natural extension of that conversation. Let's dive in!
Ep 172. Deep Dive with Helen Neal: Beyond the Hype - Communicating Sustainability with Substance, with Helen Neal
2025/03/13
Today, I'm joined by Helen Neal, founder of the multi-award-winning HN Communications and a leader in sustainability communications. Named Professional of the Year at the PRCA Dare Awards 2024 and invited to speak at COP16 in Riyadh, Helen is redefining how businesses integrate sustainability into their strategies. With a background spanning politics, corporate leadership, and communications, Helen built HN Communications to help companies navigate sustainability messaging with authenticity and impact. She believes that sustainability and profitability must go hand in hand—a vision that has made her a sought-after voice in the field. Whether you're a business leader, a communicator, or just someone passionate about a greener future, this conversation is packed with insights you won't want to miss.  Also check out our myth buster! Let's dive in!
How to Create a Mindful Workspace for Peak Productivity
2025/02/27
Welcome back to the final episode in February's productivity series.  Today, I want to share how I've tried to transform my workspace into a mindful environment that boosts efficiency using a couple of simple approaches. Whether you work from home, in an office, or somewhere in between, our surroundings have a massive impact on our ability to stay focused and creative.  Let's dive into some practical ways to optimise your space!
February Productivity Stack 2025: The Best Tech & Non-Tech Tools & Strategies for Work-Life Balance
2025/02/21
With the bulk of winter behind us, I find that February is the perfect time to start being proactive and setting the tone for a productive year ahead.  If you've been waiting for the right moment to shake off the post-holiday slump, this is it! Now is the time to reset, refocus, and build momentum that will carry you into Spring and the rest of the year.  In today's episode, we're diving into some of the best productivity tools and strategies of 2025 to help you work smarter, not harder, while keeping a good work-life balance. And it's not all about AI you'll be pleased to hear (although some of it is) Let's dive in!
Book Review: How to Stop Overthinking by Chase Hill
2025/02/17
Feb is all about bringing you some productivity hacks, and we kick off tackling overthinking, which has always been a struggle for me. If you've ever found yourself caught in an endless loop of worry, anxiety, and self-doubt like I have, then How to Stop Overthinking: The 7-Step Plan to Control and Eliminate Negative Thoughts, Declutter Your Mind and Start Thinking Positively in 5 Minutes or Less by Chase Hill (yes, it's a long title!) might just be the guide you need. This book offers a structured and actionable approach that helped me break free from my overactive mind and foster a healthier mindset.  I also have a fast processing speed, which means I am often ahead of myself and my thoughts, which is great for problem solving and strategy work, but can lead to a by-product of revisiting thoughts over and over, sounds like you?  Stay tuned for 2 more productivity-themed podcasts in Feb! Let's dive in!
Your 2025 Communication Strategy Blueprint: Winning in the Modern Communication Landscape
2025/01/30
As we step firmly into 2025, the communication landscape continues to evolve at a breakneck pace. For PR and marketing professionals, staying ahead of trends while effectively connecting with audiences requires not just strategy but precision execution. In my latest podcast episode, I provide a comprehensive communication strategy for 2025, complete with actionable tips and key takeaways. Let's dive in!
Five Top Tips to Thrive in 2025 - Without Losing Your Mind!
2025/01/16
As we dive into 2025, I know how challenging it can feel to keep pace with the constant changes in communication and PR. The rapid shifts in technology, platforms, and audience expectations can sometimes feel overwhelming—believe me, I get it. That's why I've put together this list of tips. They're not a blueprint (more on that another time!) but rather a set of ideas to inspire and guide you. Before we get into it, I want to say: be kind to yourself. You don't have to tackle everything at once. Instead, I encourage you to pick three things from this list that resonate with you most and focus on those. Small, intentional steps can lead to big changes. And if you're looking for more strategies to stay productive, keep an eye out for my upcoming episode on Productivity in 2025. Let's dive in!
Launch Your Voice in 2025: Why I Created the "Start and Launch Your Audio Podcast Coached Programme"
2024/12/19
As a new year approaches, there's no better time to start something fresh and exciting. 2025 is the year to take that idea you've been mulling over and turn it into something meaningful — something that connects, inspires, and resonates. Podcasts are a powerful way to do just that, and I created the Start and Launch Your Audio Podcast Coached Programme to guide you through every step of the process, from concept to launch. In this podcast episode, I dive deeper into my bespoke Start Your Audio Podcast Masterclass giving you all the information you need to get started.  So, let's dive in.
Placemaking Communications: Turning Developments into Thriving Communities
2024/12/13
If there's one thing I'm truly passionate about, it's the built environment. I believe that developments aren't just about bricks and mortar—they're about creating spaces where people feel at home, where communities grow, and where memories are made. That's why I love what I do. Some of you who listen may know that Placemaking Communications is my passion, and it's all about helping developers and communities connect through meaningful, thoughtful communication. It's not just about promoting a development; it's about crafting a story and building a sense of identity that turns a project into a place people love. In this episode I speak about what it is, why it matters, and why you need a strategy.  So, let's dive in!

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4.7 out of 5
3 reviews
★★★★★
blaccofe 2024/03/27
My Go To!
This podcast is my go to for keeping my skills fresh and learning new perspectives.
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