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A few examples of customer service while on vacation in Paris

Jessica Reid is a Senior Sustainability Strategist in the City of Raleigh's Office of Sustainability, where she manages clean energy and community resilience projects to advance Raleigh's Community Climate Action Plan. She is author of the book Planet Now: Effective Strategies for Communicating about the Environment. A "Double Tar Heel," Jessica holds a master's degree in strategic communication and a bachelor's degree in environmental studies and sustainability from UNC-Chapel Hill.    https://www.linkedin.com/in/jessicacamrynreid/ Sustainable Business Toolkit | Raleighnc.gov

Mary Banks is an accomplished writer, entrepreneur, and coach. She works with aspiring authors to write and publish their work. Mary shares her story and a few tips to become a successful author. https://lamusepress.com/ https://www.instagram.com/marybankswriter/?hl=en

Dr. Sumerlin teaches us how to honor those we have lost and deal with unresolved issues. He shares about his book "The Grief Journey" available at https://www.ipibooks.com/products/the-grief-journey and small group classes available internationally

Dr. Boyd shares about his lifetime work of impacting black communities through his education, writing, and non-profit work (HOPE Worldwide). He is a lecturer at Boston University and leads several black-male empowerment initiatives. https://www.linkedin.com/in/antoniobboyd/ https://www.gettingsmart.com/author/aboyd/

Katia Rave is a transformational coach, who helps leaders achieve amazing results. She shares her journey that includes her start in France, work at the White House, being a small business owner, and her current work as an author and coach. https://www.linkedin.com/in/impactleaders/

Shawna shares about her passion for education and inspires us by her amazing career; an executive leader at MIT, Duke University, and the Scratch Foundation

Laura has 20 years of experience guiding young adults in the college application process. She shares best practices and helps students and their parents navigate this challenge successfully. Laura is a college counselor at Collegewise.com

Veronica shares about her passion to help prevent unfair and harmful environmental practices especially in communities of color. Veronica Carter is a retired military officer, board member of the NC Coastal Federation, and Town Council leader in Leland NC Home | Vote for Veronica A. Carter (vacarter.org) Stop, Check, and Enjoy! campaign videos released – Duke University Superfund Research Center

Lorena works with parents on practical parenting skills that incorporate positive communications and emotional intelligence. She also works with schools and PTAs nationwide! Obtain a free mini class at http://www.lorenaseidel.com/free-class/ or learn more on her website http://www.lorenaseidel.com/

Dr. Duhon shares her story of perseverance while navigating a math focused career. She shares about helpful mentors and how she gives back, especially to Latina students. She is a math professor at Marshall University and started her academic studies at NC State University. Andrea (Hernandez) Duhon, PhD | LinkedIn

Sania W. Tong Argao, ORD Environmental Justice (EJ) Coordinator, Office of Science Advisor, Policy, and Engagement (OSAPE) U.S. Environmental Protection Agency, EJ Video Challenge for College Students - https://www.epa.gov/innovation/environmental-justice-video-challenge-students EJ Video Challenge for Students: Tools and Data Resources - https://www.epa.gov/innovation/ej-video-challenge-students-tools-and-data-resources

Steve Rao and Darrell Kain discuss trends in technology and how cities are providing better services with technology for their citizens. Steve is a councilman for the Town of Morrisville, a seasoned businessman, and has degrees from Emory University and West Virginia University. https://www.linkedin.com/in/steve-rao-6ab05692/

Kimberly Knox, Founder of Youth Education for Savings Consortium, Inc. shares how to empower youth through engaging financial education. Kimberly has impacted thousands of students through her innovative program that focuses on the pillars: earn, save, spend, invest, and donate. www.yesconsortium.org | [email protected] (Twitter) @YesConsortium | (Instagram) @yesedcon Instagram | Linkedin

Omar McNeil, an agilist at Red Hat, helps clients and communities with open source methodologies and tools. Omar explains how sharing knowledge improves everyone and points us to some powerful and free collaboration tools