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In this episode of How to Grow Your E-Commerce Business, host Trevor sits down with Taras, CMO at Claspo.io, to unpack how e-commerce brands can use pop-ups to grow revenue without damaging the customer experience. From email capture and lead generation to cart recovery, personalised offers and smarter onsite messaging, Taras explains what separates high-converting pop-ups from the annoying ones shoppers instantly close. Whether you run a growing online store or a larger e-commerce brand trying to get more value from your existing traffic, this episode covers practical ways to use timing, targeting, design and testing to turn more visitors into customers. To find out more about Claspo visit: https://claspo.io/

In this episode of How to Grow Your E-Commerce Business, host Trevor sits down with corporate finance expert Chris Grove from Archer Fleming to unpack the world of funding for e-commerce brands. Whether you're bootstrapping a startup or scaling a £10M+ enterprise, Chris reveals the real path to securing investment, avoiding common pitfalls, and maximising your business's value. To find out more about Archer Fleming visit: https://archerfleming.com/ Contact Chris via LinkedIn: https://www.linkedin.com/in/chris-grove-74840821/

In this episode, we speak with Reuben Mattinson from RJM Tax Exemption, a UK-based consultancy helping eCommerce sellers navigate the complexity of US sales tax. RJM specialises in supporting both US and non-US sellers with sales tax compliance, exemption strategies, and US business setup, enabling brands to enter and scale in the US market without getting caught out by tax obligations. We break down: Why US sales tax is one of the biggest hidden risks for Amazon and Shopify sellersHow sales tax exemption works and when it appliesThe operational and financial impact of getting compliance wrongPractical steps to simplify tax across multiple statesTo find out more, visit: https://rjmtaxexemption.com/

This episode breaks down the most important Amazon seller updates from Q2 2026, focusing only on changes that require action. We cover new fee structures, stricter enforcement on pricing and fulfilment, and operational changes that will directly impact margins and account health. The updates are grouped into clear themes so you can quickly identify what matters for your business. Key topics include: Changes to FBA removal and disposal chargesCrackdown on reference pricing and discount complianceMajor Amazon investment signals and what they imply for sellersUpdates across fees, fulfilment, and account managementThe focus is practical: what’s changed, why it matters, and what you should do next. How to grow your eCommerce business is brought to you by the Amazon Growth Agency, VendLab.

This episode is sponsored by ⁠eFulfillment Service⁠, a family-owned 3PL that has been in the business for over 25 years. They handle everything from FBA prep and Amazon overflow warehousing to direct-to-consumer fulfilment, and have built their entire model around making things simple for growing sellers. In this episode, we explore the art and psychology behind the unboxing experience. From first impressions to lasting brand impact, we’ll dive into why thoughtful packaging and presentation matter more than ever. Join us as we uncover how a great unboxing moment can turn customers into loyal fans.

This episode is sponsored by eFulfillment Service, a family-owned 3PL that has been in the business for over 25 years. They handle everything from FBA prep and Amazon overflow warehousing to direct-to-consumer fulfilment, and have built their entire model around making things simple for growing sellers. There are zero setup fees, no minimum order requirements, and no long-term contracts. You only pay for what you use. Stop letting logistics throttle your Amazon sales. Start an 8-week risk-free trial today:https://www.efulfillmentservice.com/vendlab/ Shipping is often an afterthought, but it plays a critical role in the growth and success of any eCommerce business. It is the final touchpoint between the seller and the customer and has a major impact on customer satisfaction, trust and repeat purchases. Offering the right shipping options can improve the customer experience and help differentiate your brand from competitors. In this episode, we discuss: • How important shipping really is for eCommerce growth• What shipping options you should offer customers• Free shipping vs paid shipping• When to send orders tracked vs untracked• Shipping thresholds and how they influence basket size• International shipping options• Returns and whether they should be free• When fulfilment houses make sense for scaling brands• Channel based shipping strategies for marketplaces and DTC stores

Amazon has rolled out several key seller updates in Q1 2026, and while some look minor on the surface, they carry real implications for account health, customer experience, and revenue protection. In this episode, we break down the most important changes across seller feedback, customer service metrics, and seller-fulfilled operations. More importantly, we explain how these updates affect day-to-day decision-making for Amazon brands and what to monitor to prevent avoidable performance issues. You will learn: Which Q1 updates actually matter for Amazon sellers How new feedback and service metrics change risk management What actions operators should take now to stay compliant and competitive This episode is designed for Amazon brand owners, operators, and agency teams who want clarity, not noise, and who are focused on scaling profitably in 2026.

In this episode, we break down the most important changes Amazon has introduced over the past three months, along with what’s coming next. From new fulfilment fees and logistics updates to seller tools, pricing incentives, and advertising innovations, we cover everything you need to know to stay ahead. Key topics include: Holiday peak fulfilment fees and the end of FBA prep services Updates to delivery policies, multipack options, and Pan-EU expansion Business FBA discounts, flexible customer financing, and year-round Prime deals New seller tools: Image Manager, Account Health Assurance, and AI-powered Seller Assistant Amazon Ads UEFA sponsorship, AI advertising tools, and MCF expansion Major event: Prime Big Deal Days (October 7–8, 2025) Amazon is ending the co-mingling program after years of seller complaints Grow your Amazon sales with VendLab: https://www.vendlab.com

In this episode, I sit down with Chris Kasper, founder of Wisephone, the minimalist phone designed to reduce digital distraction and help people live more intentionally. We discuss the origins of Wisephone, who it’s built for, and how it’s being used by families, professionals, and students to boost focus and productivity. Chris shares the journey from product development to launch, the challenges of marketing a mission-driven device, and how Wisephone is winning consumer trust in a market dominated by tech giants. We also explore the company’s mission, competing in a crowded space, and Chris’s advice for founders looking to build products with purpose. Check our Wisephone here: https://wisephone.com/ And Sage mobile: https://www.sagemobile.com/

In this episode of the How to Grow Your eCommerce Business Podcast, Trevor is joined by Matt Stafford, the founder of Build Grow Scale, a company that's become a leader in helping eCommerce brands scale profitably through data-driven optimisation. Matt shares his own eCommerce journey and the story behind Build Grow Scale, explaining what makes their approach unique in a crowded market. We cover a wide range of topics that every online seller will find valuable, from the most common mistakes eCommerce businesses make, to the client journey at Build Grow Scale and what it really takes to transform a good business into a great one. Matt also dives into the kinds of companies they love to work with, the channels they specialise in, and the trends sellers should be paying attention to right now. Of course, we can't ignore the impact of AI! Matt shares his perspective on how it's shaping the future of eCommerce, and what's been inspiring him personally and professionally.

In this episode Trevor sits down with Shane Barker from TraceFuse (https://tracefuse.ai/), the groundbreaking AI-powered platform that helps Amazon sellers fight back against unfair reviews. TraceFuse is the only solution that automatically detects negative reviews that fall outside Amazon’s own policies and guidelines—and then files the cases for you, so you don’t have to lift a finger. 100% compliant with Amazon’s Terms of Service, TraceFuse gives sellers a powerful, hands-off way to protect their reputation, boost ratings, and focus on growth instead of damage control. Shane shares how the technology works, the impact it’s having for sellers, and why it’s a game-changer for anyone serious about thriving on Amazon. Use their unfair amazon review checker to see if you have a review problem: https://tracefuse.ai/amazon-review-checker/

Welcome to VendLab’s Amazon Q3 Seller Update, a new quarterly series keeping you on top of the latest Marketplace changes. In this episode, we unpack a record-breaking Prime Day 2025, Amazon’s major catalogue purge under “Project Bend the Curve,” key compliance and FBA fee updates, ad console improvements, and powerful new seller tools. This was originally recorded as a webinar, but here’s the summary you need. Don’t forget—our Q4 update goes live on October 2nd at 4:00 p.m. UK time. Add it to your calendar!

In this episode, we’re joined by William Gasner, co-founder of Stack Influence (https://stackinfluence.com/) a platform that helps eCommerce brands drive product awareness through micro-influencer marketing at scale. Stack Influence connects brands with thousands of everyday influencers to generate authentic content, boost social proof, and increase sales. Topics we discussed: What does Stack Influence do?Where did you get the idea from?What is a micro influencer. Is everyone a micro influencer these days?What is the relative effectiveness of micro vs macro influencers?What are the costs? How cost-effective is it?How do you track results?What social media platforms do you work with? Which one works bestHow does the process work?Does this work with marketplaces or just websites?What kind of products does your platform work for?What is the future of influencer marketing?What has inspired you recently? How to Grow Your eCommerce Business is product by VendLab (https://www.vendlab.com) an Amazon growth agency.

In this episode of How to Grow Your eCommerce Business, Trevor sits down with John Gargiulo from Airpost (https://airpost.ai/) to explore how AI is helping eCommerce brands create high-converting ads with ease! Topics we cover: What is the process of creating a video using Airpost?What makes a good video?How does AI help?What are the best platforms to publish video ads?Who do video ads work best for?What are your video creation best practice tips?What kind of performance are you seeing from the videos?What is the future of video ads?What has inspired you recently? How to Grow Your eCommerce Business is a podcast from the multi-channel eCommerce agency Vendlab (www.vendlab.com)

In this episode of the How to Grow Your eCommerce Business Podcast, we explore opportunities on platforms like Walmart, Bol.com, and Allegro, sharing expert insights and strategies to scale your online business successfully. This episode is sponsored by the multi-channel eCommerce consultancy VendLab ⁠(www.vendlab.com⁠) Marketplaces we cover: Fruugo Walmart Cdiscount Allegro OnBuy Bol.com Tmall Lazada TradeMe Mirakl marketplaces Mercado Libre