Advertise on podcast: Systemize Your Success Podcast

🎙 In this episode, I sit down with Tarra Stubbins, CEO of Take It Easy Group. She went from being a roadie to becoming Mick Jagger´s personal assistant. We unpack what it really means for your business when you get high‑level support at an early stage. We also dig into the difference between a task‑based VA and a strategic EA, why an EA can be your most important first hire, and how the right support pulls you out of the day‑to‑day so you can think, lead, and create at a higher level. If, like me, you’re at the stage where you need to delegate ownership of areas of your business rather than just tasks, this episode shows you what to look for, what to avoid, and how to set goals your systems and team can sustain. KEY TAKEAWAYS  💡 Hire an EA Early: A true executive assistant should be your first strategic hire if you want to grow fast, get out of the weeds and into CEO‑level work. 💡 Set Goals Your Business Can Actually Support: Ambition is great, but if your systems, capacity, and team can’t realistically handle the targets you set, those “big goals” will break your business instead of growing it. 💡 Systems Enable, Not Stifle, Creativity: Guardrails, workflows, and AI free you to spend more time in your real zone of genius. BEST MOMENTS  07:46 - 💬 “ Understand the operational systems behind the business so you can run faster.” — Tarra Stubbins 10:07 - 💬 “ There's something missing in the ability for me to actually execute the level I want to now. It's like I'm holding myself back.” — Steve Day 14:27 - 💬 “ If you hire an executive assistant first as your first hire, whether it's part-time or even full-time, it's your most strategic move.” — Tarra Stubbins 24:39 - 💬 “ It doesn't matter what my morning routine is, it matters what works for you and your schedule and your goals in this season of life that you're in right now.” — Tarra Stubbins TIMESTAMPED OVERVIEW 00:00 Intro: Ever thought about hiring an EA? 09:32 EA vs. VA 15:49 Setting the Right Goals 24:50 Redefining Success & Impact VALUABLE RESOURCES Get free access to our DIDACT and Recruit Right frameworks—here's the link to our best Guides, Frameworks, and Templates: https://sys.academy/guides LINKS TO CONNECT WITH THE GUEST  Website: https://www.takeiteasygroup.com LinkedIn: https://www.linkedin.com/in/tarrastubbins ABOUT THE GUEST  Tarra Stubbins is the visionary founder and CEO of two multi-million-dollar service-based organisations, built entirely through her dedication to goal-setting and unwavering determination despite having no formal business background. With over two decades of diverse experience, she has managed the lives of and worked alongside legendary musicians like Mick Jagger and Drake and high-profile CEOs such as Richard Branson. Known for her no-nonsense, purpose-driven approach, Tarra specialises in empowering individuals to achieve their personal and professional goals. She transforms daily lives by eliminating ineffective multitasking habits and introducing proven techniques utilised by the world's most successful people. Passionate about helping others unleash their inner potential, Tarra continues to inspire countless individuals to live the lives they've always dreamed of LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 In this episode, I share how and why we’ve built a simple, structured feedback system into our meetings to make sure that even the most timid team members feel safe giving honest, constructive feedback - and yes, even to me as the business owner. I’ll walk you through our meeting scoring, the Meeting CHAIR guide, and the pre‑written feedback scripts we use to keep feedback objective, future‑focused, and consistent across the whole team. You’ll hear how this system has improved punctuality, reduced meeting chaos, and helped us overcome cultural barriers that normally make it hard to “challenge the boss.” If you want a team that actually tells you what you need to hear, not just what you want to hear, this is for you. KEY TAKEAWAYS 💡Why Empower Your Staff to Make You Better: Everybody, including “the boss”, needs feedback to help them to improve the way they work. So, empowering your staff to break free of social norms and provide direct feedback on how you are performing is very effective. 💡Systemise Feedback: Don’t rely on casually inviting “honest feedback”. If you do, you´ll never receive any. Build structured feedback into your business – I share how my meeting chairing process does this and how it is changing my company’s culture for the better. 💡Give Meeting Chairs a Clear Playbook That Includes Feedback: Use a Meeting CHAIR guide, scoring, and pre‑written feedback scripts so anyone can run efficient, on‑time meetings that improve how each team member performs. BEST MOMENTS 00:27 - 💬 “   My staff are now feeling empowered to give me the essential feedback that I need to improve as a member of the team.”  03:13  - 💬 “  The feedback is meant to be generic. It's meant to be future-focused, and therefore I'm actually thinking - I actually need to do this. I need to change my behaviour.” 10:03 - 💬 “   It's the systemized approach to doing this that has allowed this to actually happen and make a difference in the business.” TIMESTAMPED OVERVIEW 00:00 Intro: Empowering Staff Through Feedback 01:00 Why Bosses Also Need Feedback 04:40 The Meeting CHAIR Guide and Scripted Feedback Messages 07:10 Normalising ‘Challenging the Boss’ VALUABLE RESOURCES Join our Community so you can learn more about how to empower your staff and build a business that doesn't rely on you as the business owner: https://join.sys.academy/ LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 In this episode, I sit down with Tamara Munoz, a Fractional COO specialist and founder of Behind the Screens. Together, we explore how to get high-level operational support before you can justify appointing a full-time COO, and what it really looks like to extract yourself from the day-to-day while still running a lean, human-centric business that supports your goals of being present for family and living with purpose and peace. If, like Steve, you want a fractional operations manager, somebody to be your “second brain” and basically do all of the essential stuff that you just wish you didn't have to do, this episode is for you. KEY TAKEAWAYS 💡Small Businesses Need COOs Too: You don’t need a big team to be a “real” CEO: even a lean, lifestyle-focused business benefits hugely from fractional COO support. 💡Hire Fractional Brains, Not Just Fractional Hands: At a certain stage, another assistant isn’t the answer. A fractional COO becomes your “2nd brain” - they turn your vision into contracts, systems and hires that fuel growth while you continue to steer your business. 💡You Decide What ‘Big Enough’ Is: Top‑line growth that crushes your profit or your nervous system is fake success. Define what presence, peace, and security look like for you, then only scale in ways that protect all three. BEST MOMENTS  01:04 - 💬 “ I can grow my business without losing control, without breaking the bank, and also to do it without breaking my lifestyle goals of living with more presence, purpose and peace.” - Steve Day 15:35 - 💬 “ I call it CEO extraction. We gotta get you out of the trenches. We walk them through this whole framework.” - Tamara Munoz 26:18 - 💬 “ Then make decisions based on, okay, we are fully optimised, and we're nearing capacity. What's our next step?” - Tamara Munoz TIMESTAMPED OVERVIEW 00:00 Intro: Getting operational support 11:45 Defining what success will look like 24:50 Scaling a company with a fractional COO 34:36 Finding peace and presence VALUABLE RESOURCES Get free access to our DIDACT and Recruit Right frameworks—here's the link to our best Guides, Frameworks, and Templates: https://sys.academy/guides LINKS TO CONNECT WITH THE GUEST  Website https://behindthescreens.biz IG PAGE: https://www.instagram.com/behindthescreens.biz IG Profile: https://www.instagram.com/tamaramunozwhilden ABOUT THE GUEST  Tamara Munoz is a Fractional COO for leading online businesses and founder of Behind the Screens, partnering with growth-minded CEOs to build calm, effective operations. After running high-stakes, 24/7 operations for brands like Disney and Starbucks, she saw firsthand how traditional corporate systems burn people out—and became determined to prove you can protect both people and performance. Today, Tamara leads a 22-person team, helping founders get out of the trenches, close operational gaps, and reclaim their time without sacrificing growth. A first-generation American, she now finds joy in travelling and cooking with her husband and three young children. LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 In this episode, I dig into what it really takes to build a business that no longer depends on you for every answer, every decision, and every tiny task. I start with the mindset shift from “I’ll just work harder” to “how do I turn my vision into operational flow?” I walk you through how to get what’s in your head into systems, often using affordable virtual assistants to build and improve them for you, so your team can actually use them. Including my “you should only ever answer a question once” philosophy. You’ll hear how to delegate in a way that creates systemisation assets, not just quick fixes, why this lets even non‑superstar team members perform at a high level, and how the same skills of documentation and process mapping are exactly what you need to unlock AI, automation, and even more freedom in your business. KEY TAKEAWAYS 💡 Turn Vision into Operational Flow: Don’t aim to get better at “doing more”; focus on translating the ideas in your head into simple, documented systems so other people can execute without you in the loop 💡 Use Virtual Assistants to Build Your Systems for You: Don’t try to design and document every process yourself; train affordable virtual assistants to interview you and your team, capture how work is really done, and turn that knowledge into living systems and SOPs that keep improving over time. 💡 Answer Each Question Only Once: Create reusable assets, as you go, not one‑off answers to questions. Any task that might be repeated should be documented as it’s delegated, e.g. via a quick recording, screen share, or written steps. The work those up into full systems. 💡 Clear Systems Are the Foundation for Automation and AI: Clear process maps, triggers, and decision points are the raw material for automation and AI - without this operational clarity, no tool will reliably deliver freedom or scale. BEST MOMENTS 01:14 - 💬 “  Start building freedom into the way your business works.”  03:23 - 💬 “ You don´t even need to do it all yourself, you can actually train affordable virtual assistants to do this kind of work (building systems) for you.” 10:59 - 💬 “  This is about having better systems so you can actually still function at a decent level with B players or even C players in the business, if you have to.” 14:38 - 💬 “  Put words like wanting people to be systems thinkers, to love the idea of documentation in your job postings allow you to attract the right type of assistant into your business.” TIMESTAMPED OVERVIEW 00:00 Intro: “Creating Freedom Through Systems” 05:18 “Streamlining Systems for Continuous Improvement” 07:35 “Effective, Reproducible Delegation Systems” 10:49 “Power of Effective Systems” 17:56 “Impact Beyond Individuals: Generational Change” VALUABLE RESOURCES Check out my new website copy I’ve been talking about in this episode at www.systemsandoutsourcing.com LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 In this episode, I share my incredibly frustrating experience of recruitment, including hiring my replacement as an intern, recruiting for my various companies, and running a recruitment agency.  A journey that took me from hating recruitment to building an AI-powered, VA-driven system that finally makes hiring simple, objective, and repeatable. You’ll see why traditional recruitment is so slow and draining for business owners. I explain why my fully systemized recruitment process ignores CVs, how it removes early-stage gut-feeling errors, and instead uses standardised applications and AI-supported screening to objectively filter candidates down to a high-quality shortlist.  Whether you’re hiring your first virtual assistant or growing a small remote team, this episode is for you. It is the first step towards replacing guesswork with a clear, step-by-step process that will finally enable you to turn recruitment into a strength in your business. KEY TAKEAWAYS 💡Stop Trusting CVs and Gut Feel: AI‑polished CVs and “she seems nice” interviews are a terrible basis for judging who can actually do the work. 💡Use Test Tasks As An Initial Filter: Use structured applications, test tasks, and clear scoring to filter candidates. Reserve your human judgment for the final interview stage. 💡Own Your Recruitment System: When agencies control your hiring, you stay dependent, delay firing, and tolerate mediocre performance. 💡Make Hiring Easy to Run Without You: When a VA can run the entire process, you can mostly remove yourself and your management team from the equation. Creating a near-frictionless hiring process ensures you get the right people into the right places quickly - particularly important during periods of high growth. BEST MOMENTS 00:31 - 💬 “ There was no way of comparing like for like. It was purely down to my gut feeling about who should replace me in my role.”  05:17 - 💬 “You can waste huge amounts of time on taking someone through a recruiting process and interviewing them and even hiring them, only to find out they can't actually do everything they said they could do.” 07:47 - 💬 “I  believe a business owner can easily do the recruitment better than anybody else.” 11:17 - 💬 “You need your company to stand out from every other job advert out there. To be the one that's different, the one that actually speaks to that person.” TIMESTAMPED OVERVIEW 00:00 Intro: “Hating Recruitment to Perfecting It” 06:44 Avoid Overreliance on Recruitment Agencies 08:32 AI-Powered Recruitment Made Easy 12:12 Streamlined Hiring Process Workshop VALUABLE RESOURCES If recruitment currently feels slow, hit‑and‑miss, and painful, this is your next step. Register for our Recruit Right Workshop at sys.academy/recruit LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙Have you ever had a great business idea stuck in your head, but struggled to turn it into something your team could actually build and execute? In today's episode, we discussed the game-changing skill of process mapping—how to transform visionary concepts into systematic, executable workflows that truly drive your company forward. I shared proven methods and frameworks, and broke down simple, standardised approaches anyone can use to visualise and communicate their ideas, whether for automations, AI, or human-driven processes. We explored the steps for mapping out sequences, triggers, accountability, and how to bridge process maps into actionable task delegation, making your systems not just clear but operational. I also reflected on years spent helping entrepreneurs unlock these tools, including personal stories with clients who finally saw their ideas come to life. So if you're ready to stop bottlenecking your business and start systemising your success, keep listening for practical steps and inspiration! KEY TAKEAWAYS 💡Learn The One Powerful Skill Every Visionary Leader Needs: Your real leverage as a leader is learning the skill of turning messy ideas in your head into clear, step‑by‑step flows others can execute. Then, actually delegating. 💡Process Maps Make Ideas Valuable: Until a vision is mapped, tested, and run by others, it’s just an idea with zero value to your clients or company. 💡Standardise How You Map: Use one simple, shared mapping standard so anyone in your team can “read the map” and build or run the system without you. Then, turn those process maps into task‑management flows that assign owners, deadlines and checklists so you can watch your ideas happen in real time. BEST MOMENTS 01:24 - 💬 “ They either get dragged into the weeds of doing it all themselves, or they get frustrated that other people just don't understand.”  06:41 - 💬 “I'll literally just interview them and pull out the entire process from them, step by step, and map it out in a very standardised way.” 07:09 - 💬 “There's a very small set of rules and very small set of symbols you need on your process map to map out 95% of any business process. You don't need all the bells and whistles.” TIMESTAMPED OVERVIEW 00:00 Intro: “Systematic Idea Visualisation Skills” 02:21 Using processing maps 04:37 Identifying key systems 08:25 Bridging process mapping across to task management VALUABLE RESOURCES To help you systemise your business and live with more purpose, presence, and peace, join our Community at https://join.sys.academy/ LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙In this episode, I introduce a game-changing free AI speech-to-text app that’s designed to save you hours each year. If you’re someone who prefers talking over typing or wants to work more efficiently, you’ll find this episode packed with practical insights. I share real-world examples of how this tool transforms daily tasks—like collaborating with team members or managing emails—turning minutes saved each day into a whopping 40+ hours a year. Whether you want to boost productivity, reduce mental clutter, or simply reclaim time for what matters most, this episode gives you the inside scoop on a tool that truly delivers on its promise. KEY TAKEAWAYS 💡Talk Instead of Typing to Think Faster and Lead Better: Talking instead of typing lets you capture ideas in real time, stay in flow, and hand your team clear, structured outputs without spending hours at the keyboard. 💡Instantly Add Voice Input to Any Workflow: Typeless brings high‑quality voice‑to‑text capability to any app – even tools like Asana that don’t have built‑in dictation. 💡Tiny Time Wins Compound Big: Shaving just a few seconds off each message by talking instead of typing quickly becomes 10 minutes a day, which adds up to over 40 hours a year you get back for leading, thinking and growing the business. BEST MOMENTS 00:36 - 💬 “I quite enjoy typing, but it's slow. I like to get stuff out of my brain without having to structure it and think about it.” 01:19 - 💬 “Sometimes it's lost in translation, sometimes I miss bits because I'm sort of trying to type and think at the same time - this app sort of gets rid of all of those hassles.” 02:00 - 💬 “I save a few seconds each and every time I do this - every 10 minutes you save each day adds up to 40 hours over the course of a year.” TIMESTAMPED OVERVIEW 00.00 Intro: “Streamlined Voice-to-Text Productivity” 01:00 Why talk instead of type 02:30 Get started with the AI Speech-to-Text App for free VALUABLE RESOURCES Ready to swap slow typing for fast, clear voice‑to‑text in any app?  Get a $5 credit for Typeless Pro, use my link from https://sys.academy/tools LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙Documenting what you do in an operation manual (OM) or SOP is fundamentally the easiest way to ensure somebody else reliably gets stuff done in your business, without your involvement. The challenge is that most small businesses have literally hundreds of tasks which need to be documented, and that itself can become quite overwhelming and quite disjointed, disorganised, and messy.  If you're not careful, before long, you can be in a total pickle as to what has been documented, what has not and what needs to be reviewed, etc. So, having a simple system to manage the creation and updating of your Operation Manuals, your Standard Operating Procedures (SOPs), or whatever you call them in your business, is essential.  Today, I talk about how we do this in our business. It's super simple to set up - by the end of this episode, you'll be able to create something similar. KEY TAKEAWAYS 💡Updating Process Documentation Cannot be Avoided: Documenting and updating your Operation Manuals and Standard Operating Procedures never ends. As technology, regulations, and customer needs change, how your business does things also has to change; otherwise, you become inefficient. 💡Use an Operations Manual (OM) Pipeline to Free Yourself from Admin: You and your team's key experts need to focus on the work that actually makes money and drives innovation in your business. An efficient OM Pipeline ensures you don't get caught up in admin tasks. 💡Make the System Teach Itself: Use a single OM Pipeline Task Template that explains every step so even a new hire can run the process without hand‑holding. I explain exactly how I use a task manager app to do that. BEST MOMENTS 02:26 - 💬 “This is a job or task that's never going to end. As long as my business exists, as long as technology doesn't stop, which it won't do, then the way that we actually do the work in our business is going to keep changing.”  03:42 - 💬 “This process is about freeing you as the business owner and also your key staff to keep focusing on doing the high-value work, the work that actually generates either revenue or innovation in your company.” 09:00 - 💬 “This means it doesn't interrupt work. It's not lost and then forgotten about, and it's also put into place. So, when the operation manual creator has time to create this, they can go away and do it.” TIMESTAMPED OVERVIEW 00:00 Intro: “Managing Operation Manuals or SOPs” 03:42 How to build an Operations Manual Pipeline 07:02 The Perfect Process Pipeline Methodology 11:32 Operation Manual Creation and Update Process VALUABLE RESOURCES Join Our Community at https://join.sys.academy/ and start building a business that actually works for you! Also, get free access to our DIDACT Framework now—here's the link to our best Guides, Frameworks, and Templates: https://sys.academy/guides LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 If they were giving out awards for procrastination and avoidance of admin tasks, I would win hands down, out of pretty much anybody I know. Whether it's chasing people up, responding to emails, checking my messages, or just basically doing those admin things that just back up and just annoy the hell outta you. That is where I really, really struggle. That was until I did one thing, which I am going to share with you today. Something that has been totally transformative. It's super simple and requires no advanced techniques, apps, or technology. This simple technique will help you, as a business owner, be far more productive. Especially if you're like me and you've either got ADHD, or you just struggle with getting that annoying admin stuff done. This simple framework has totally transformed the way I approach admin. It holds me accountable for doing it, but it is my team that actually makes it happen.  KEY TAKEAWAYS 💡Turn Inbox Avoidance and Guilt into a Daily Win: Assign someone to handle your inbox. Every day, do a  15‑minute comms check‑in with them to cover anything that requires a decision. This quickly stops the constant background stress of ignored emails and messages. 💡Stay Accountable and Productive: Responding to emails, etc., is still ultimately your responsibility. However, someone else can easily respond to the routine things that don´t require a direct decision from you. They can assist with the rest and help keep you accountable. 💡 Build a Unified Inbox System: Combine human review, appropriate AI, a well-trained and fully enabled VA with a short daily meeting, to turn your comms admin into one simple, repeatable process. Use Steve´s free guide to get it done. BEST MOMENTS 02:12 - 💬 “What I did was simple, but it has transformed the amount of stuff I actually get done.”  04:09 - 💬 “I no longer feel this ever-increasing amount of stress from things just building up and building up and my task list getting longer and longer.” 04:46 - 💬 “I'm pulled back in, if I've got somebody there to keep me accountable, somebody is actually forcing me to basically focus on what I should be doing, I can be highly productive.” TIMESTAMPED OVERVIEW 00:00 Intro: “Conquering Admin Procrastination” 01:40 Leverage VAs and Automation 02:30 15 Minutes Focused Comms Meetings 04:19 Unified Inbox Management System VALUABLE RESOURCES Get free access to our Unified Inbox Management System Framework now—here's the link to our best Guides, Frameworks, and Templates: https://sys.academy/guides LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 This morning, I spent a couple of hours automating a task that takes about an hour a week to do. That means going forward, we're gonna save about 50 hours a year. That's pretty cool. However, my reflection on this was not so good. Why was I the one who A, spotted this needed to be done, and B, ended up doing the automation myself? It's something I fall back into sometimes. And what I wanna talk about today is the frameworks I have put in place that should be working in my business. That needed a bit of reminding with my staff. I wanna explain what that framework is, how you can implement it in your business to ensure that your team are optimizing their tasks. And also, how to use events like this as opportunities to reinforce great behaviours and install a culture of continual improvement and systemisation within your business. KEY TAKEAWAYS 💡 Stop Being the Only Optimizer: If you’re the one spotting and fixing broken processes, your growth is capped. As the leader, your real job is to build a team and culture where everyone is always looking for better, faster, simpler ways to work. 💡 Optimize with EASE™: Get your team using a simple lens for every recurring task – Eliminate, Automate, Streamline, Enable. Ask: Do we need this? Can a robot do it? How can we make it smoother? And how do we document it so others can run it without me? 💡 Use a Simple Rule for Automation: If a task takes more than 1 hour a week, which is 50 hours a year, it’s highly likely to be worth automating. Even a few hours invested to build the automation usually pays back quickly and then keeps paying off, year after year. 💡 Make Improvement a Habit, Not a One-Off: Every month, use the EASE™ technique to optimize at least one task on your team’s board so everyone regularly reviews their own work, eliminates low‑value tasks, and finds automation and streamlining opportunities. BEST MOMENTS 04:13 - 💬 “If those people (you delegate to) aren't really mindful of what they're doing, and asking if there are opportunities for this to be either eliminated, automated or streamlined, they can end up just doing things like a robot.”  10:24 - 💬 “I've got to be sure that actually, it's not just cheap and easier and more effective just to get a human to do it, and it's not automating for the sake of automating.”  12:56 - 💬 “We eliminate, we automatically streamline, and we enable, and you can get your own copy of this so you can implement this in your business.” TIMESTAMPED OVERVIEW 00:00 “Empowering Teams for Optimization” 06:04 “Streamlining Repetitive Tasks” 08:49 “Eliminate, Automate, Leverage AI” 11:13 “Optimizing Tasks Through Automation” VALUABLE RESOURCES Get free access to our Optimize With EASE™ Framework now—here's the link to our best Guides, Frameworks, and Templates: https://sys.academy/guides LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙Today, I interview Andee Hart, the host of She Sells Differently and an ethical sales coach with 17 years of experience working in corporate sales and running her own businesses. Her approach is service-driven, starting every sales conversation not with “How am I going to close this deal?” but with “How can I help this person?” Then, the sale becomes effortless and enjoyable—a real win-win. KEY TAKEAWAYS  💡 Sell from A Place of Service: Sales get easy when the goal of every conversation is to understand and help the person in front of you, rather than “close the deal.”  💡 Only Work with the Right Clients: Saying “no” to clients that are a poor fit for what you offer protects your energy, avoids disappointment for them, builds trust, referrals, and your long‑term reputation. 💡 Launch Early: Perfectionism stalls growth. Put viable offers into the world, label them honestly as beta or founder’s rounds, and ask for structured feedback. That real‑world input is what takes a 60% product to 100% faster than building in isolation. 💡 Design Culture That Rewards Integrity: Whether in a big sales team or a small business, when rewards and recognition favour long-term customer success rather than this month’s quota, your team naturally chooses right‑fit, ethical solutions. BEST MOMENTS  06:27 - 💬 “It’s not asking for money, it’s providing them with value.” — Andee Hart 13:22 - 💬 “Face-to-face selling is very different from written communication - your messaging matters even more.” — Andee Hart 25:31 - 💬 “Only accept the right clients into your business - every wrong client you accept is a massive drain on energy, resources, and time.” — Steve Day TIMESTAMPED OVERVIEW 00:00 Intro: “Authentic, Service-Oriented Selling Insights” 04:02 Overcoming Sales Discomfort 17:30 Automating Sales Processes 32:34 Sales Culture 41:36 Launching and Improving Products VALUABLE RESOURCES  Andee Hart’s List of Sales Tools for Entrepreneurs: https://andeehart.com/salestools LINKS TO CONNECT WITH THE GUEST  Instagram: https://www.instagram.com/andeehart/ LinkedIn: https://www.linkedin.com/in/andeehart/ Hart Design Co Instagram Page: https://www.instagram.com/hartdesignco/ ABOUT THE GUEST  Andee Hart is an energetic entrepreneur, sales strategist, and host of the She Sells Differently podcast. After turning her candle-making side hustle, Hart Design Co., into a thriving wholesale and retail business, she left her corporate sales career to pursue entrepreneurship full-time. Today, Andee empowers entrepreneurs to overcome sales anxiety and grow their businesses with integrity, grace, and confidence LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 If you're considering hiring a remote worker from the Philippines, or you already have a Filipino team, this episode is a must-listen. I interview Nicolas Bivero, who’s spent over a decade helping companies build teams in the Philippines. I’m also a long‑time advocate—my entire team is based there. We dig into the real‑world pros and cons of Filipino remote teams: the cultural differences you need to adapt to, and how those differences can become a huge advantage for your business. If you want to get more from your Filipino team, or you’re wondering how this could work in your company, keep listening to hear exactly how we make this work in practice. KEY TAKEAWAYS  💡 Treat Remote Hires as Core Team Members, Not Cheap Labour: If you see Filipino hires as “warm bodies” to throw tasks at, you’ll fail. Treat them as a true extension of your core team with proper onboarding, involvement, and long-term investment, and they repay you with commitment, quality, and stability. 💡 Lean into Cultural Strengths—and Manage the Gaps: Filipinos’ warmth, empathy and team-first mindset make them brilliant for customer-facing and collaborative roles. But that same desire to please can mean they say “yes” when they should push back. As a leader, you must explicitly invite disagreement, make it safe to say “no,” and coach for direct communication. 💡 Use Global Talent to Fill Dream Roles: Because Filipino talent is more affordable and more readily available, you can create roles you’d never have the budget for if you only hired in your local country. Use remote hires to accelerate growth. BEST MOMENTS  15:30 - 💬 “If you go in there with the mindset of 'we're going to do this the German way,’ you're going to fail.” — Nicolas 29:30 - 💬 “There are massive cost benefits for hiring from the Philippines, because the cost of living is significantly lower than in many countries.” — Steve 34:42 - 💬 “In Germany, there are half a million people retiring every year. There are not enough young people coming in to actually replace all those roles.” — Nicolas TIMESTAMPED OVERVIEW 00:00 Hiring Remote Workers 15:41 Adapting to Cultural Differences 29:00 Filling Skill Gaps Affordably VALUABLE RESOURCES  Our flagship Recruit Right Framework: https://sys.academy/guides LINKS TO CONNECT WITH THE GUEST  Website: https://penbrothers.com/ LinkedIn: ⁠https://www.linkedin.com/in/nicolasbivero/ ABOUT THE GUEST  Over the last 10 years,  Penbrothers has been built in the Philippines with the mission to help start-ups and SME drive growth, reduce operational costs, and optimise staffing efficiency. Penbrothers achieves this by building tailored remote teams and aligning the recruitment process to the needs of each client. By building teams in the Philippines, our clients leverage the deep, highly skilled labour pool, enabling them to scale smarter and improve their bottom line. LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙Today I’m joined by Dr Carrie Graham, who has a PhD in adult and workplace learning. We share a similar mission: helping business owners reduce stress by getting what’s in their heads into the heads of their team so they can do the work effectively and efficiently. Carrie brings an academic and highly practical approach to building training that actually works—engaging people so they complete it, understand it, and implement it. This isn’t about boring PowerPoints; it’s the opposite - it’s about using stories and smart instructional design. KEY TAKEAWAYS  💡 Design Training Around Real People: Stop building training to cover everything in your head. Focus on who’s doing the work – their job, opinion and how they have to work and live their lives. This gets their attention—what you teach lands fully, is remembered and drives better performance. 💡 Build Confidence, Not Just Knowledge: Information isn’t enough. Use small wins, feedback, and reviews to move people from “I understand this” to “I’m confidently doing it.” 💡 Use Questions and Silence as Tools: Ask better questions, then shut up. The quiet moments are where people process, connect dots, and ask for clarification. 💡 Use the Right Stories So Lessons Stick: People remember what they learn when the story feels like their world - relatable stories tie emotion to ideas, so they stick and get applied. BEST MOMENTS 00:40 - 💬 “How to communicate in a way that engages people, so they actually do the training and then implement it because they've understood it .” — Steve Day 07:09 - 💬 “When you make the content about the user, you've automatically grabbed their attention.” — Dr Carrie Graham 09:39 - 💬 “Once they get it, the goal is to not stop - help them apply … build their confidence.” — Dr Carrie Graham 42:05 - 💬 “Document everything - every step that you take. ” — Dr Carrie Graham 58:39 - 💬 “Success to me is a point when I have peace… peace of mind and peace about the work that I'm doing and the people that I'm helping, and peace in my home, so I can be my true self.” — Dr Carrie Graham TIMESTAMPED OVERVIEW 00:00 Intro—Organizational Training and Culture Expert 05:30 Tailoring training to your audience 35:38 The ERA method 50:43 “Effective Training Boosts Productivity” VALUABLE RESOURCES Dr Carrie Graham's Training Assessment: https://www.drcarriegraham.com/take-training-assessment-quiz LINKS TO CONNECT WITH THE GUEST LinkedIn: https://www.linkedin.com/in/drcarriegraham/ YouTube: ⁠https://www.youtube.com/@drcarriegraham ABOUT THE GUEST Dr Carrie Graham has spent 25+ years helping small business owners build high-performing teams without corporate-sized budgets—her ERA Training Method has delivered 90% improvement in training outcomes for entrepreneurs who need results fast. LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 Today I’m taking you behind the scenes to share our formula for creating high‑performance job titles and opening paragraphs that actually get clicked. It’s based on a detailed analysis of over 60 job postings that generated 22,000 clicks over three years. We’ve posted more than 200 ads over eight years, but this three‑year window is where we’ve got solid stats. As you can see, I’ve had a lot of practice and now have the data that shows this job ad writing formula actually works. Today, I’m going to walk you through how we created this formula and exactly what it is, so you can start using it. Including how we used ChatGPT to run the statistical analysis that turned our guesswork into something genuinely useful for us, our clients, and you.  KEY TAKEAWAYS 💡 Write From Human to Human, Not Corporate to Crowd: The best-performing ads have titles and especially opening paragraphs written “from human to human.” They are warm, conversational, and clearly from a real person to one individual, not a faceless corporation. 💡 Use a Simple, Energetic Title Formula:  High-performing titles combine an attention-grabbing hook, a clear role name, tangible benefits, and a quick credibility cue, all delivered with energy and urgency. 💡 Lead With What They Want, Not What You Want: Ads that focus on what the candidate wants - benefits, purpose, belonging – consistently beat ads that simply list what the company needs or demands from them. 💡 Picture One Ideal Person When You Write: Imagine one ideal person whom you want to attract and write directly to them. That naturally pulls your tone, structure, and content in the right direction. BEST MOMENTS 03:40 - 💬 “With AI, it can be so much quicker, much more insightful, and you can actually have a conversation and get the AI to do some analysis based on whatever you want.” 09:28 - 💬 “Recruitment—it´s just marketing.”  13:38 - 💬 “Job seekers don't owe you their time, so you have to earn it fast.” 19:19 - 💬 “It's super important that the first line, or a couple of lines of that job advert, are written with intent, not just left to be whatever a HR manual says you should put into a job advert. This is like real estate, prime real estate for your advert.” 29:25 - 💬 “The job advert that speaks to the person in terms of what they want rather than what you want as the company will win every single time.” TIMESTAMPED OVERVIEW 00:00 “Job Posting Success Formula” 03:31 “AI-Powered Real-Time Insights” 07:00 Job Ad Click-Through Analysis 10:25 “Human-Centred Job Post Introductions” 18:29 “Effective Job Ad Writing Formula” 20:44 “Human Touch in Greetings” 26:56 “Targeted Writing for Hiring” 29:38 “Speak Human to Win Talent” VALUABLE RESOURCES Our Best Guides, Frameworks, and Templates—For Our Job Advert Formula: https://sys.academy/guides LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙Deciding where to put my effort into systems, automation, or AI is a critical decision as a small business owner. With limited time, energy, and team capacity, I’ve definitely gone down the wrong path before and spent months improving systems that didn’t give me the return I hoped for. My clients often tell me they’re struggling with the same thing: they know they need better systems, but they don’t know which one to fix first. In this episode, I share a simple five-point scoring system that helps you objectively compare your most important revenue-generating systems. I’ll walk you through the five metrics, show how they combine into a clear impact score, and use a real client example so you can confidently decide where to focus your systemisation, automation, and AI efforts next. KEY TAKEAWAYS  💡Quickly Identify Your Highest Impact Systems: Instead of guessing what to fix next, use Steve´s simple Autopilot Index to compare your core revenue systems and see, clearly, which one to improve first to generate the biggest ROI.  💡 Spot and Address Dangerous Key‑Person Dependencies: Learn to identify systems or processes that live solely in the head of one employee and how to put in place documentation, etc., to ensure that you are not left vulnerable should they suddenly leave. 💡 Track Progress Towards an Autopilot Business: The Autopilot Index enables you to see how “autonomous” each system actually is, right now. As well as providing a practical, monitorable target so you can move each system from improvised or manual towards optimised and largely self‑running.  💡Aim for Optimised, Not Perfect: You don’t need 100% automation. Making 80% of your processes clear and not dependent on the founder or a key individual is good enough to put most of your business on autopilot and give you back your time. BEST MOMENTS 03:14 - 💬 “This will give you a list of maybe five to seven critical systems that allow you to generate money within your business. Now the challenge is, which of those to focus on first?”  14:46  - 💬 “Certain parts of my business are totally automated. So, therefore, I can give those 100% - I don't have to look at those again, unless something critical changes.” 16:51 - 💬 “That's like the highest level of key person dependency - There is no fallback plan because no one else knows how to do it.” TIMESTAMPED OVERVIEW 00:00 Autopilot Index Scoring System Overview 05:54 “Key Person Dependency Impact” 08:06 “Short vs. Long-Term Goals” 13:04 “Building Sustained Sales Systems” 17:23 Business System Optimisation Insights 20:34 “Autopilot Index for Optimisation” VALUABLE RESOURCES SYS 153: My Journey to Maximising Profitability Using the Core Revenue Flow Framework LINKS TO CONNECT WITH THE HOST Podcast: https://www.systemizeyoursuccess.com Website: https://systemsandoutsourcing.com/ Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 TikTok: https://www.tiktok.com/@drsteveday42 ABOUT THE HOST Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support. This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/