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Hello and welcome to “Work Happy” – a podcast series focused on using technology to explore better ways of working. I’m your host, Alex Graves, Co-Founder & CEO of Silicon Reef, a leading SharePoint Development Agency and Microsoft Modern Work Solutions Partner which creates people-led solutions that work. I’ve started this podcast to interview those who are leading the future of work within some of the biggest global brands including IKEA, The Cooperative and Virgin Media to name a few.As we learn to navigate hybrid working, we’ll be delving into the stories behind the successes and failures of the working world, uncovering what works and what doesn’t, and sharing best practices on building happy workplaces. In each episode, we highlight key practical tips and new technology releases across Microsoft 365 Teams, SharePoint and Viva for tech leaders, internal comms and employee engagement teams to implement. Our aim is to encourage people and organisations to find the balance between productivity, wellbeing and ultimately happiness at work. You can follow the show via our website at https://siliconreef.co.uk/ or on your favourite podcasting platform. Be sure to hit the subscribe button and please leave us a review if you’re enjoying it – we’d love to hear your feedback or suggestions on brands you want to hear from. See you soon for episode 1!

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The Art of ‘Doing More with Less’ with Martin Day, Principal Consultant at Silicon Reef #S3E5

2023/06/13

In the world of modern work efficiency is the name of the game, but this can leave employee wellbeing by the wayside. Enter: The ethos of ‘Do More With Less’. Microsoft’s consolidation of multifaceted tools into a single source is confusing for some, but for those who understand the potential, it’s the key to spending time wisely. Martin Day returns to the Work Happy podcast to share how Microsoft’s tools are evolving, and how you can use their growing services to do more with less. This episode covers Modern work tools’ focus on becoming a single source serviceThe ‘Do More With Less’ concept, and how it avoids overworking teamsHow you can consolidate your existing tools into Microsoft 365’s growing offeringViva’s role in the future of Microsoft’s servicesTop tips for organisations looking to focus on doing more with less

Connect Your Team to Vision and Values with Owner of The Big Picture People, Craig Smith #S3E4

2023/05/30

A brand’s vision and values are integral to the decisions made day to day, but are they imparted onto a business, or rather uncovered to already lie within their DNA? Being over 14 years into a journey of helping businesses share the big picture, Craig Smith - Founder of The Big Picture People - joins us on this week’s episode of Work Happy. He takes us through the importance of defining and aligning values between the business and its people, how to share stories with increased visibility of our business leaders, and much more. This episode covers Defining personal values and organisational values, and tying the two togetherCompany values not being imposed on a business, but uncovered withinUse of storytelling to convey a brand visionCurating a culture of collaborationThe need to flex to meet the needs of your organisation, and vice versaGetting the values off the wall and into the business

Curating Asahi’s New Relationship Between Change Management & Internal Comms with Asahi Europe & International’s Sally Tidman & Soraya Abdelmageed #S3E3

2023/05/16

There’s an ever-growing link between internal communications and change management across the board, which is clear to see from observing Asahi’s two functions working so closely together. Asahi’s Head of Change Management, Soraya Abdelmageed, works closely with Sally Tidman, Internal Comms and Engagement Specialist, to combine the strengths of both teams. Sally & Soraya join us on Work Happy this week to share how they’re creating ‘Digital Heroes’, tackling the challenge of access, storytelling as an essential quality, and much more. This episode covers The relatively recent creation, and subsequent success, of Asahi’s change management functionHow storytelling is essential to creating change, particularly stories from senior leadersVideo as an effective messaging mediumOvercoming communications challenges like language barriers and reaching factory staffAsahi’s Digital Hero network

Why You Should Care About Microsoft Viva with Martin Day, Principal Consultant at Silicon Reef #S3E2

2023/05/02

Microsoft Viva is an incredibly useful suite, but to many it presents a dizzying array of tools without the clearest idea on how to extract the most value from them all. That’s where Silicon Reef’s very own Martin Day comes in, joining Alex Graves this week on the Work Happy podcast to simplify Viva and why it truly matters to your business. We’ll hear how to pick the modules that best suit your team, allay fears that it’s the ‘death of the intranet’, and much more! This episode covers What is Viva and why your business should be aware of itWhich of the Viva modules can deliver most value to your teamHow to measure the adoption of these toolsPitfalls to avoid when trying to implement a vast number of Viva’s modules

How Fortnum & Mason Brings a Brand Story to Life with Employer Brand Content Producer, Sam Bleazard #S3E1

2023/04/18

Welcome back to a brand new series of the Work Happy podcast, kicking off with Sam Bleazard from Fortnum & Mason, inventors of the Scotch egg… Sam is an Employer Brand Content Producer, and while that Scotch egg fact may seem trivial, it’s part of the all-important brand story and human experience that should underpin any successful business. Join us for the start of series 3, where we dive into how vulnerability mirrors strength in business leaders, why you should roll out the red carpet for employees, and the merging of internal and external comms. This episode covers The growing trend of merging specialisms, and cross-discipline work between PR and marketingWhy it’s vital that there’s a human experience underpinning a business’ storyHow to protect your brand when it’s presented on external platformsBlurring lines between internal and external communications

How Pearson Epitomises Work Happy with VP Global Employee Comms, Kim England #S2E5

2021/11/23

Pearson is an educational company with a rich, 177 year history, and the global reach of its over-20k full time employees has impacted an unfathomable number of students. As a company ahead of its time in utilising video, flexi-time and WFH, they’ve quite literally written the book on remote working… We’re joined by Kim England, VP Global Employee Communications, to share the incredible plethora of ways that Pearson are epitomising the culture of Work Happy, their Remote Working Manifesto, measuring engagement on their well-populated social platform, and much more. This episode covers Keeping connected to a massive, global workforceFlexible working & identifying your best working hoursPearson’s social network Jive, and how it’s keeping their staff connectedEvolving Pearson’s long-standing values to reflect modern workingSupporting employee wellbeing through events, tailored content, and musicLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

Orchestrating GSK’s Global Campaigns with Comms Director, Cheryl Field #S2E4

2021/11/09

For a business the size of GSK operating around the globe, the comms challenges around language are more than just tone of voice - translating their messaging throughout the multinational pharmaceutical giant is a vital step for Communications Director Cheryl Field. With around 20k employees in the Pharma Supply Chain section of the business alone, finding the right channels and tools is key to spreading the essential messages to every corner of the company. Cheryl joins Alex this week on Work Happy to discuss the 3-pronged approach to measuring engagement, the growing prominence of video content, and how to reach the thousands of employees who aren’t desk-based. This episode covers Managing comms in a 20k-strong organisationDelivering messages to staff without company devicesThe prominence of video as a messaging toolOvercoming language barriers in a multi-lingual, multinational businessBalancing a single point of contact vs appearing where your audience isLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

How NHS Digital Retains Staff & Puts Wellbeing First with Heads of Internal Comms, Helen Hartley & Penny Richards #S2E3

2021/10/26

It’s often been said that two heads are better than one - so consider the collaboration between Penny Richards & Helen Hartley in their joint role as Head of Internal Communications at NHS Digital as an exhibition of the key role that effective communication plays in any organisation. Naturally for NHS Digital, wellbeing is a priority for those working on the frontlines, in the back end, and everywhere in between. In this episode of Work Happy, we discover how Penny & Helen are measuring engagement, and using persona analysis to ensure their comms strategies combat an industry-wide focus on talent retention. This episode covers NHS Digital’s unique challenges with attracting and retaining talentMeasuring engagement and persona analysisInternal comms’ involvement in shaping work and wellbeing within a hybrid modelMaintaining boundaries between work and personal time, particularly considering Penny & Helen’s job-share setupWhat it means to Work Happy at NHS DigitalLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

SharePoint News, Viva Connections & Employee Engagement with Martin from Silicon Reef #S2 BONUS 1

2021/10/19

Internal news has been brought into the 21st century - gone are the generic weekly news emails, left to gather dust unread in employees’ inboxes. SharePoint, News Boost and Viva Connections present an appealing arsenal of tools for internal communicators to bring teams together. In this bonus episode of the Work Happy podcast, we’re taking a dive into Viva Connections, SharePoint’s helpful tools for boosting particularly pertinent new stories, and using data analytics to personalise & revolutionise the traditional email format. This episode covers How Viva Connections is creating a digital gateway for engaging with your usersUsing News Boost to prioritise key information amongst lots of newsStructuring your intranet to take full advantage of Microsoft’s toolsCombining the traditional email with personalised data to communicate important information more effectivelyA sneak peek of future developments in Microsoft’s ecosystemLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

The Power of Data & Sentiment Analysis with Department for Transport’s Digital Channels Lead, Tom Miles #S2E2

2021/10/12

Engagement is more than numbers and metrics; the freedom to provide feedback, and the sentiment behind that feedback, is immensely important to employee engagement. It’s vital at the best of times, but with the so-called ‘Great Resignation’ on the horizon, the role of internal comms has never been more essential… Sharing how an open approach to intranet comments and sentiment analysis is helping keep the Department for Transport’s team in touch with their values. Tom Miles, their Digital Channels Lead, joins us on episode 2 of the new series of Work Happy to delve into using data to better understand their teams, the imminent uptake of hybrid events, and keeping internal communications’ seat at the table. This episode covers How Tom’s computer science background helps him fully utilise internal comms toolsUsing blogs and video to facilitate better engagement Sentiment analysis, and how to best use qualitative dataEncouraging live events and meetings through Teams as a part of a hybrid futureInternal Communications’ seat at the table, and how we can stay thereMinimising the impact of a post-pandemic increase in changing job rolesLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

‘Smart Working’ & Reviving Post-Boardroom Creativity with AXA Global Healthcare’s Head of Internal Comms, Joe Malone - #S2E1

2021/09/28

Work Happy is BACK for Series 2, with more visionary communicators from some of the largest brands across a variety of sectors sharing how their internal communications & Microsoft Technologies help shape culture and encourage their teams to Work Happy. Kicking off our return is AXA Global Healthcare’s Head of Internal Communications, Joe Malone. With past experience in journalism before working on internal comms with AXA Health, Joe is well equipped to compose clear and compelling messaging - a vital skill regardless of your channel mix. In the first episode of the new series, we discuss the ‘Smart Working’ approach that AXA has committed to providing, the vital role of data and feedback when refining your channels, and how we as internal communicators can shape culture and inspire creativity in new and novel ways. This episode covers: Internal communicators’ varied skill sets, and how journalism has helped in Joe’s roleHow you can foster culture through digital channelsLeveraging data and information to provide a the best channel mixThe hybrid workplace under AXA’s ‘Smart Working’ initiativeLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

The Best of Series One of the “Work Happy” Podcast with CEO of Silicon Reef, Alex Graves - #10

2021/07/20

Over the course of a fascinating first season of the “Work Happy” podcast we’ve come to learn so much from some of the biggest national & international brands about how the internal communications landscape has shifted in recent times. Approaching the season finale, it seems only appropriate to review a selection of the most poignant points from the first 9 episodes, from IKEA’s bible and focus on togetherness, to BT’s incredible radio show and personal approach to flexible working. If you find some of these insights fascinating and want to learn more, then why not listen back through the series, and subscribe to be the first to know about the next, highly anticipated season as soon as it drops! This episode covers How Yammer has been used to share inspiring stories among global teamsThe personal approaches taken towards picking appropriate channelsMaintaining culture and togethernessDifferent businesses’ implementation of flexible workingWhat it means to Work HappyLinks and references at: https://siliconreef.co.uk/work-happy-podcast/