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★★★★★

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24 reviews

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How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day? Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

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Check latest episodes from Business X factors podcast

Beyond the Status Quo With Raj De Datta, CEO and Co-Founder of Bloomreach

2022/04/21

Is it possible to create an organizational culture before you even have a company? Raj De Datta, Co-Founder and CEO of Bloomreach, explains that he developed the cultural framework for Bloomreach before the company launched.

Change the Why to Win, With Joe Walsh, Chairman and CEO of Thryv

2022/04/14

Is it possible that a CEO can get duped into running a company? Joe Walsh, Chairman and CEO of Thryv, shares how he ended up holding the reins of a historic company to pivot it from its phone book past to providing a digital platform that helps small businesses thrive.

Leadership Takes Guts With Jim Kavanaugh, CEO and Co-Founder of World Wide Technology

2022/04/07

Jim Kavanaugh knows a thing or two about rising to the occasion. As the CEO and Co-Founder of World Wide Technology – an organization that provides global technology solutions and services – he’s had to prove his mettle more than once. Tune in to this episode of Business X factors to hear about how this St. Louis-based company became a global tech leader, and why Jim Kavanaugh believes the best leaders are the ones forged in fire.

Winning Big and Losing Small With Chris Malone, CEO of Applause

2022/03/31

Software applications are used by people like you and me. Therefore, shouldn't humans all over the world test them before they launch? Chris Malone, the CEO of Applause, explains how the Applause platform activates a community of experts to ensure applications will truly serve their users.

Unity Wins With Kevin Haverty, Senior Advisor to the CEO at ServiceNow

2022/03/24

A team that’s divided will, ultimately, not be successful. Kevin Haverty, Senior Advisor to the CEO at ServiceNow, reveals that a unified team, as well as a unified product, will earn big wins.

Following the Money With Jim Ryan, President and CEO of Flexera

2022/03/17

For more than twenty years, Jim Ryan has helped shepherd Flexera, a global software company, into massive success. How has he managed to help keep core values in the midst of expansion? He stops by Business X factors to talk about scaling with integrity, following the money, and why bureaucracy might not be a dirty word, after all.

Empathy Is the Magic With Jon Lin, EVP and General Manager, Data Center Services & President, Americas (Interim) at Equinix

2022/03/10

Magic often connotes supernatural powers. In the case of Equinix, magic is an outward manifestation of its work to connect the world that is then internalized into the culture of the company. Equinix’s magic may be super but it is certainly grounded in a positivistic, human value. On this episode, Jon Lin, Executive Vice President and General Manager, Data Center Services & President, Americas at Equinix, reveals Equinix’s most powerful magical quality.

Truth Equals Trust: Building a Culture of Authenticity with Robert Glazer, Founder of Acceleration Partners

2022/03/03

Transforming organizational communication can be tricky. It requires an all-in truth and trust effort from everyone involved. In this episode, Robert Glazer, the Founder and Chairman of the Board of Acceleration Partners, discusses how to craft a culture built on “respectful authenticity.”

The Tie Between Awareness and Intuition with David Spitz, CEO of ChannelAdvisor

2022/02/24

Intuition in business is a hard-earned sixth sense. For a lot of executives, it is this intuition (or lack thereof) that is the difference between success and failure. David Spitz, CEO of ChannelAdvisor, shares how he’s cultivated his own intuitive sense, and how he’s been able to use that intuition to create a more agile, aware organization.

The Backbone of Good Business is Human Connection with Jamie Farrell, Chief Revenue Officer at Emeritus

2022/02/17

There are many stories about strangers performing a near superhuman act to save someone else. Where does this fierce passion to help someone in need come from? Jamie Farrell, Chief Revenue Officer at Emeritus, shares how the company is using this unbelievable power of human connection to provide education to more than 250,000 people around the world.

Listen First, Act Second: How One B2B Tech Company is Investing in Active Listening with ForgeRock CEO Fran Rosch

2022/02/10

ForgeRock is a multinational, publicly-traded, billion-dollar cybersecurity company. But while tech may be what the company sells, what really powers the company is a passion for one of the most vital human traits - listening. CEO Fran Rosch joins the podcast to tell us more.

The Ultimate Underdog Story: How TaskUs Used an Outsider's Perspective To Unearth Hidden Talent Around the World

2022/02/03

Bryce Maddock built TaskUs using $20,000 of his and his co-founder’s savings. Today, TaskUs is valued at $3.46 billion. During those early startup years, Bryce never took a penny of venture capital, but it wasn’t for lack of trying. Investors simply didn't want to invest – they passed on every opportunity Bryce offered, leaving him to fend for his business on his own. On Business X factors, Bryce tells the origin story of TaskUs including how he is taking what he learned as the forgotten outsider to turn his undervalued company into the massive success it is today.

Podcast reviews

Read Business X factors podcast reviews

5 out of 5

24 reviews

★★★★★

--CD 2022/02/12

Great host, great production

Jeremy is a great host, a critical thinker, asking very relevant questions and converts the conversation into a production that is informative and eng...

★★★★★

Itznot 2022/02/02

Best marketing and business podcast

Jeremy Bergeron is engaging, dynamic and entertaining. He leverages his masterful storytelling skills to deliver business insights practical advice an...

★★★★★

kelly1947berg 2021/11/19

Business X-Factors is ❤️

I’ve always wanted to know how some of the most exciting brands were built.. this show is incredible..

★★★★★

Taylor Viens 2021/11/18

A must-listen for an inside view into C-Suite decisions

I love listening to this podcast on a weekly basis and have learned a lot about high-level decision-making that usually takes place behind closed door...

★★★★★

Chad Grylls 2021/07/19

Must listen for C-Level Execs

Powerful conversations that are going to be relevant is business for years to come. Just the right blend of questions and free flowing conversation.

★★★★★

Geoff Green 2021/05/27

Amazing!

Great job diving deep into these topics, can’t wait to learn more!!

★★★★★

ddddhchchs 2021/05/06

The best podcast on business!

Jeremy Bergeron is an engaging, dynamic and channel for sourcing leading businesses and interviewing their top executives and founders. You won’t find...

★★★★★

CP_37 2021/05/06

Awesome convos

Love the mix of narration and interview - great content. Stories keep my attention!

★★★★★

AK Katy 2021/05/05

Very informative

Looking forward to more episodes!

★★★★★

Lace1440 2021/05/05

Can’t wait for more!

Love this show and format - I can’t wait for more episodes!