Advertise on podcast: Right on Time with RouteSmart

Rising fuel costs and expanding bike infrastructure are bringing more e-bikes onto roads shared with waste collection trucks. How can fleets help prevent collisions and keep everyone safer? On this episode of Right on Time with RouteSmart, host Matthew Kemeny speaks with safety expert David Biderman, president of Biderman Consulting, LLC, and Jessica Cearfoss, RouteSmart business development executive. They discuss why preventing collisions matters more than assigning blame—and how safety can start before a truck leaves the yard. Thoughtful route design can account for school traffic, bike lanes, road width, turns, and changing street layouts. Combined with driver vigilance and rider awareness, it can help crews and cyclists share the road more safely. Learn more about RouteSmart’s approach to waste collection routing: www.routesmart.com/waste-collection Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

RouteSmart recently introduced a new naming structure for its core solutions: RouteSmart Optimize, RouteSmart Plan, and RouteSmart Engine. But this change goes far beyond branding. In this episode of Right on Time with RouteSmart, host Matt Kemeny is joined by VP of Marketing Doug Hill and Product Manager Caroline Van Hook to discuss the strategy behind the evolution and how the updated names better reflect how organizations use RouteSmart technology every day. Caroline, who joined RouteSmart earlier this year and leads the development of RouteSmart Plan (formerly RouteSmart for ArcGIS Pro), shares insights into how the product team is helping clients transition smoothly while continuing to integrate seamlessly with Esri technology. Together, the group explains how the new naming structure clarifies how RouteSmart’s solutions work together, reinforces the company’s long-term vision, and positions RouteSmart for continued innovation across industries. In this episode, you’ll learn: • Why RouteSmart decided now was the right time to evolve its product names  • How RouteSmart Optimize, RouteSmart Plan, and RouteSmart Engine work together  • What customers can expect — and what isn’t changing  • How the new structure supports future innovation and growth Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

Winter brings a unique set of challenges for field-based teams across the industries RouteSmart serves—waste collection, public works, parcel and postal delivery, utilities, field services, and newspaper distribution. In this episode of Right on Time with RouteSmart, host Matt Kemeny is joined by industry veteran David Biderman, former executive director and CEO of the Solid Waste Association of North America, and Jessica Cearfoss, RouteSmart Senior Business Development Manager, for a timely conversation on keeping crews safe during cold-weather operations. We dig into practical reminders for working in snow, ice, and freezing temperatures, discuss how the post-Christmas surge in waste volume increases the risk of strains and injuries, and explore how intentional route design can reduce dangerous maneuvers during high-pressure seasons. The episode also offers an early look at INTERSECT 2026, RouteSmart’s two-day learning and collaboration event coming March 17–18 to Orlando, Florida. Attendees can expect hands-on training, one-on-one consulting, product roadmap insights, peer roundtables, and a five-year vision for the future of RouteSmart solutions. Whether you’re preparing your teams for winter or planning ahead for Orlando, this episode delivers timely insights to support safer, more efficient operations—no matter your industry. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

As students head back to school and streets grow busier with children, buses, and parents, waste collection crews face heightened risks on the job.  According to the Bureau of Labor Statistics, waste collection ranks as the fourth most dangerous occupation in America.  This episode of Right on Time with RouteSmart takes a hard look at how the industry can make waste collection safer during the back-to-school rush—and beyond. In this episode, RouteSmart Senior Communications Manager and podcast host Matthew Kemeny welcomes three distinguished guests: David Biderman, national safety advocate for the waste collection industry and former executive director of the Solid Waste Authority of North America (SWANA).Jessica Cearfoss, Senior Business Development Manager at RouteSmart, who works with waste collection organizations. Danielle Baci, Senior Client Success Manager at RouteSmart, who also works with waste collection organizations. Together, they unpack the leading causes of fatalities in the industry—workers struck by their own trucks or passing vehicles—and why these tragedies occur more frequently among smaller haulers than large national companies.  The discussion explores how dangerous practices, such as meandering on busy streets, put workers in harm’s way, and how simple adjustments—such as shifting to same-side collection—can dramatically improve safety. Proper route planning also plays a leading role. Listeners will learn how RouteSmart’s penalty settings, time-window controls, and intersection-level customization help clients reduce risk in high-traffic zones, especially near schools.  Combined with local expertise, these tools empower companies to plan safer, more efficient routes while avoiding costly accidents and multimillion-dollar claims. The episode also highlights: Why seatbelts and high-visibility clothing remain critical, everyday defenses for crewsHow public awareness and responsible disposal of hazardous materials (like lithium-ion batteries) can save livesThe importance of safety incentives, from public recognition to innovative programs modeled abroadTraining fundamentals that keep teams fit for work, prepared for pre-trip inspections, and committed to route adherenceAbove all, this conversation reinforces a vital truth: everyone—drivers, planners, and the public—plays a role in ensuring that waste workers make it home safely each day. Safety isn’t seasonal; it’s a year-round responsibility. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

What does it take to deliver milk, eggs, cheese, and 650+ SKUs to 70,000 homes every week — while keeping routes efficient, customers happy, and growth on track? In this episode of Right on Time with RouteSmart, host Matt Kemeny sits down with James Kostoroski, Director of Logistics at Smith Brothers, and Jason Fry, Senior Business Development Manager at RouteSmart, to explore the art and science behind modern dairy delivery. From adapting to COVID-fueled growth and managing overflow routes, to leveraging RouteSmart’s Routing as a Service (RaaS) for precise starts assignment, James shares how data, discipline, and deep customer relationships drive results. You’ll also hear how Smith Brothers expanded into Portland, Ore., doubled its SKU offerings, and moved into a state-of-the-art headquarters — all while honoring the timeless milkman tradition. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

In this special National Safety Month edition of Right on Time with RouteSmart, we dive into one of the waste and recycling industry’s most pressing challenges: safety. Host Matthew Kemeny sits down with David Biderman, industry thought leader and former CEO of SWANA, Bridgett Biggs, Senior Corporate Safety Manager at Rumpke Waste & Recycling, Tim Bath, Senior VP of Hauling at Rumpke, and Danielle Baci, Senior Client Success Manager at RouteSmart to explore what it really takes to build and sustain a culture of safety. The group also shares insights on how intelligent routing is helping crews avoid risky maneuvers—and stay safe on the job. With the waste industry recently ranked as the fourth most dangerous profession in the U.S., this conversation is a must-listen for anyone in the field. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

How do you turn outdated routes, manual data corrections, and underused truck hours into an efficient, high-performing waste operation? In this episode of Right on Time with RouteSmart, we head to the Bay Area to chat with Gene Della Zoppa, CEO and Managing Partner of Mill Valley Refuse Service, about how his team reimagined their approach to routing using RouteSmart Online. Joining the conversation are Dave Oxenford, RouteSmart Implementation Consultant, and Jessica Cearfoss, Senior Business Development Manager, who helped guide Mill Valley through the transformation. We’ll cover:  ✅ Reducing overtime and boosting truck capacity from 90% to 95%  ✅ Improving data quality and unlocking better decision-making  ✅ Reorganizing routes for balance, efficiency, and driver buy-in  ✅ Overcoming challenges with legacy systems  ✅ What’s next for Gene’s team as they continue optimizing operations Whether you’re a municipal hauler, private collector, or just obsessed with operational efficiency—this episode is worth a listen. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

Waste collection ranks as the fourth most dangerous job in America, and the latest Bureau of Labor Statistics data underscores the urgent need for improved safety measures. As the industry gears up for the Waste Advantage Safety Summit on March 20, we’re diving into how technology, intelligent route optimization, and industry collaboration can help reduce accidents and save lives. In this episode of Right on Time with RouteSmart, host Matthew Kemeny is joined by: David Biderman, president of Biderman Consulting, LLC and former Executive Director of the Solid Waste Association of North America (SWANA), discusses the biggest safety challenges facing waste workers today.Jon Knazur, Business Development Manager at RouteSmart Technologies, explains how intelligent route planning eliminates dangerous maneuvers like backing up, U-turns, and street crossings.Tune in as we explore how data-driven route planning and industry initiatives—like the upcoming Safety Summit—are driving real change. Subscribe now to Right on Time with RouteSmart on your favorite podcast platform and follow us on social media to stay updated! Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

In this timely episode, join RouteSmart's Danielle Baci, Jessica Cearfoss, and safety expert David Biderman as they delve into crucial safety measures for waste collection workers during the sweltering summer months.  We cover everything from hydration practices and heatstroke prevention to strategies for reducing fire risks. With actionable tips and insights, this discussion is an essential listen for anyone involved in waste management seeking to ensure the well-being of their teams during these challenging conditions.  Tune in to learn how to keep your crew cool, safe, and efficient all summer long. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

Join us as we explore how technology intersects with safety in the waste and recycling industry, featuring insights from renowned experts former SWANA CEO David Biderman, RouteSmart's Jessica Cearfoss and Danielle Baci, and Rumpke's Tim Bath.  This episode analyzes the critical safety challenges faced by the industry, from property damage and worker injuries to life-threatening incidents on collection routes. Our panel of industry experts discusses transformative solutions, highlighting how route optimization and telematics are essential tools in enhancing workplace safety.  As we approach the Waste Expo from May 7-9 in Las Vegas, let's celebrate the significant strides made by industry leaders and learn how these technological advancements can spearhead a safer, more efficient future in your operations. Join us for an enlightening discussion that promises not just insights but a roadmap to a safer technological landscape in waste management. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

We're talking trash again, and this one may be right up your alley.  Kicking off the first episode of Season 4, Solid Waste Expert and Former SWANA Executive Director/CEO David Biderman joins the Director of Solid Waste for the City of Baltimore DPW, Craig Jeter, and RouteSmart Technologies' Senior Business Development Manager Jessica Cearfoss in a robust discussion about the unique safety and logistical challenges that alley service collection presents.  Hosted by Senior Communications Director Matthew Kemeny, our panel of experts uncovers the unseen hurdles of city waste services and shares innovative strategies for safer and more efficient alley collection practices. Tune in for our latest episode for a deep dive into urban alleyways where we’re not just hauling away the trash—we’re redefining waste management from the ground up. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

In the serene meadows and lush woodlands of leisurely sports, there exists a game that dances on the fringes of frisbee fanaticism and golfing finesse. It's a sport where the fairways are more forest than fair, and the scorecard is a trusty old disc, not a bag of clubs. Welcome to the world of disc golf, where flying saucers meet precision putting, and the only hazards you'll find are trees, streams, and the occasional overzealous squirrel. In this captivating blend of strategy, skill, and sheer disc-ipline, players embark on a journey that transcends the boundaries of traditional sports, propelling discs with finesse, and, sometimes, just a hint of pure magic.  Atlanta Journal-Constitution Distribution Manager Steve Bogdon is not just a passionate devotee of the unique and thrilling hobby that is disc golf; he's also a master of optimizing newspaper delivery routes. While he finds exhilaration in navigating the twisting fairways of disc golf courses, carefully calculating each throw and striving for that elusive hole-in-one, he also channels his expertise into planning and fine-tuning the most efficient paths for newspaper distribution operations using RouteSmart Online. In a world where the precision of paper routes and the free-spirited flight of flying discs coexist, Bogdon has truly found a delightful balance. Join Client Success Manager Lindsay Ringgold and Host Matthew Kemeny for this thrilling episode of Right on Time with RouteSmart.  Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

In this remarkable episode of Right on Time with RouteSmart, we tell a thrilling real-life story of courage and teamwork.  Host Matthew Kemeny welcomes Dave Oxenford, an Implementation Consultant at RouteSmart, who was on vacation at Myrtle Beach with his family in August when a banner plane crashed into the surf. Dave and others sprang into action and helped bring the pilot to safety, demonstrating extraordinary bravery and quick thinking.  Listen to Dave's firsthand account of the incident and the remarkable efforts to save the pilot. This is a story of heroes emerging in times of crisis. Don't miss this inspiring episode. Key Highlights: Dave's vacation unexpectedly turns into a heroic rescue mission.The dramatic plane crash into the surf at Myrtle Beach.How adrenaline fueled their efforts to save the pilot.The pivotal moment when they heard the pilot's cry for help.The challenges and risks they faced during the water rescue.The pilot's primary concern: Did he hurt anyone?The diverse group of beachgoers who came together to help.Dave's role as an Implementation Consultant at RouteSmart.Exciting new products and services offered by RouteSmart.A sneak peek into the upcoming RouteSmart INTERSECT user conference.Tune in to this unforgettable episode and get ready to be inspired by the power of human kindness and teamwork. Don't forget to register for the RouteSmart #INTERSECT23 user conference, where you can learn more about the latest developments in route planning solutions. Don't forget to subscribe to our podcast for more insightful and engaging episodes. Read our latest news and listen to our most recent podcasts Register for INTERSECT Visit RouteSmart on the web Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

Waste management and recycling have never been more crucial. With increasing concerns over environmental issues and resource scarcity, waste management companies are challenged to provide sustainable and innovative solutions that benefit both the environment and society. Averda, the leading waste management and recycling company in India, Africa, and the Middle East, understands this challenge all too well. With more than 60,000 clients across the private and public sectors, Averda seeks to provide sustainable waste management solutions that reduce the use of the planet’s limited natural resources and drive the circular economy. To achieve this goal, Averda has partnered with RouteSmart reseller Integrated Skills Limited (ISL) for route planning and optimization software solutions, in-cab navigation and service verification software, addressing & geocoding solutions, contractor management systems, street works coordination software, as well as environmental and waste consultancy services. Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

If you are in the business of getting goods from here to there, Teak probably has software that can help. Teak supports routed delivery of products like newspapers and dynamic distribution applications like courier operations, while managing all the tracking and control aspects throughout the process from the point of origin to the final delivery, with careful attention to accounting controls throughout. In this episode, we sit down with Teak CEO Fergus O'Scannlain, Director of Operations Nitin Kumar, and RouteSmart's Senior Business Development Manager Jason Fry to discuss the evolution of the business and how it is helping local businesses in communities across the country.  Hosted by Senior Communications Manager Matthew Kemeny, the podcast talks about the need for a local e-commerce marketplace, delivery challenges, and how route optimization is key for financial stability.  Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization. To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com . Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.