1567749422
Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

Advertise on podcast: Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

Rating
★★★★★
5
from
24 reviews
This podcast has
540 episodes
Language
English
Publisher
Claus Lauter
Explicit
No
Date created
2021/05/15
Latest episode
2026/10/19
Average duration
28 min.
Release period
6 days

Description

If you sell online, run a DTC brand, or plan to launch an online store — we break down the sales and marketing strategies top ecommerce brands use to grow fast.If you’re asking yourself, “What do top online stores know that I don’t?” then this show is for you. You'll learn how successful ecommerce operators and marketers think, test, and scale — and get insider marketing and sales tactics to grow revenue faster. You'll discover what’s working in 2026 to sell on Amazon, Shopify, and beyond, with insights on apps, MarTech, DTC, B2B, social media, paid ads, AI, dropshipping, and more. We focus on the tools and techniques that actually move the needle. With 500+ free episodes, the Ecommerce Coffee Break is your practical, no-fluff podcast for staying ahead in e-commerce. 🎧 Short episodes, ideal for listening on the go. New episodes every week. Trusted by 35,000+ online sellers and ecommerce operators. Subscribe now and become a smarter online seller today.

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Podcast episodes

Check latest episodes from Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast podcast


How to Source Products and Plan Production Runs — Lara Guevara | Why First Orders Risk Mistakes, Why Alternative Vendors Matter Most, How Third-Party Audits Save Money, What Supply Chain Optimization Requires, Why Fractional Support Fits Growth (#508)
2026/10/19
In this episode, we dive into the hidden supply chain pitfalls that can quietly kill a direct-to-consumer brand when scaling from small batches to mass production. Lara Guevara, CEO and founder of Move Supply Chain, shares how proper product development, supplier auditing, and project management can help brands avoid costly mistakes, optimize inventory, and protect their bottom line. She also reveals strategies for finding alternative vendors, managing shipping risks, and navigating the complexities of scaling global supply chains. Topics discussed in this episode:   How first production runs can become expensive mistakes for growing DTC brands.What steps are involved in the traditional new product development process compared to fast-paced DTC.Why calculating true landed costs prevents unexpected financial surprises. How alternative vendors protect businesses against global supply chain disruptions. What third-party audits do to catch product rejects before they ship. Why visiting suppliers in person builds long-term business relationships. How project management tools like PERT charts shorten production lead times. What split shipments accomplish to keep inventory moving while avoiding air freight costs. Why fractional supply chain support offers flexibility for emerging brands. What founders can do to educate themselves on supply chain optimization early on.  - Learn more about Move Supply Chain: https://movesupplychain.com/ - Start your 7-Day Supply Chain Trial: https://7daytrial.movesupplychain.com/ Links & Resources  Website: https://movesupplychain.com/ LinkedIn: https://www.linkedin.com/in/laarniguevara/ X/Twitter: https://x.com/larasupplychain Instagram: https://www.instagram.com/movesupplychain Get access to more free resources by visiting the show notes at https://tinyurl.com/3962rrjr ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at https://bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
How to Build Customer Loyalty Through Product Innovation — Nathan Yun | How Product Innovation Drives Loyalty, What Paire Learned From Buyer Feedback, Why Brands Focus on Customer Retention, How Fabric Tech Solves Apparel Issues (#506)
2026/10/12
In this episode, we dive into building strong customer loyalty through product innovation rather than chasing trends. Nathan Yun, co-founder and CEO of Paire, shares how focusing on fabric technology and solving real comfort problems helped grow his brand to over 300,000 customers.  He also reveals strategies for gathering customer feedback, upgrading products like tech updates, and expanding into new markets.  Topics discussed in this episode:   How product innovation drives loyalty. What Paire learned from initial buyer feedback. Why brands should focus on customer retention. How fabric tech solves common apparel issues. What metrics Pair uses to measure repeat sales. Why customer surveys help guide new launches. How user feedback leads to new product ideas. What makes natural fibers perform better. How smaller brands can compete with corporates. Why continuous product updates retain buyers.  Links & Resources  Website: https://www.paire.com/en-us LinkedIn: https://www.linkedin.com/in/nathan-yun-3597a988/ Instagram: https://www.instagram.com/paire/ TikTok: https://www.tiktok.com/@getpaire Facebook: https://www.facebook.com/getpaire/ Get access to more free resources by visiting the show notes at https://tinyurl.com/5n65vcsx ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at https://bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
How To Turn Your Amazon Reputation Into A Profitable Growth Engine — Shane Barker | Why Bad Amazon Reviews Destroy Conversions, What Triggers Amazon Review Policy Removals, How Competitors Attack With Fake Reviews, How Star Drops Hurt Revenues (#505)
2026/10/05
In this episode, we explore how removing invalid bad reviews helps Amazon sellers boost conversion rates, lower PPC costs, and protect product revenue.  Shane Barker, CEO and founder of TraceFuse.ai, shares how leveraging AI-driven analysis, ROI calculators, and policy-compliant filing methods allows brands to safely clean up their listings.  He also reveals strategies for spotting bad actor attacks, identifying high-impact listing opportunities, and safely preparing your catalog for peak sales seasons. Topics discussed in this episode:   How bad Amazon reviews directly damage conversions.What policy violations justify deleting negative reviewsWhy bad actors target high-LTV Amazon product niches. How AI tools spot top revenue recovery opportunities. What a 4.3 to 4.2 rating drop costs in overall sales. How white-hat file cases prevent listing suspensions. Why ROI calculators help optimize review removal spend. How catalog prioritization targets easy listing wins. What timeline expectations to set for Amazon cases. How zero-risk pricing protects seller profit margins.  Links & Resources  Website: https://tracefuse.ai/ LinkedIn: https://www.linkedin.com/in/shanebarker X/Twitter: https://x.com/tracefuse Get access to more free resources by visiting the show notes at https://tinyurl.com/22w8w635 ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at https://bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
A Shopify + Pinterest Playbook For Women Entrepreneurs — Catherine Charlton | Why Pinterest Acts As Visual Search, Why Evergreen Pins Drive Long-term Sales, How Targeted Keyword Banks Build Seo, Why Clear Descriptions Power AI Discovery (#504)
2026/09/28
In this episode, we dive into the challenge of turning Pinterest traffic into Shopify sales and setting up an evergreen growth channel. Catherine Charlton, a Shopify partner and designer, shares how her strategic audit method helps female entrepreneurs break through traffic bottlenecks by connecting Pinterest and Shopify, optimizing product pages, and leveraging visual search. She also reveals strategies for building keyword banks, capturing intent-driven buyers, and preparing stores for AI search visibility. Topics discussed in this episode:   How Pinterest operates as visual search. Why sellers struggle to convert Pinterest traffic. How merchant verification boosts product visibility. Why store audits expose buying friction. How evergreen pins generate multi-year sales. Why keyword banks drive search success. How clear messaging improves AI search ranks. What product page fixes boost conversion rates. How seasonal inventory needs tailored strategy. Why delegating non-core tasks accelerates growth. Links & Resources  Website: https://charltonconsulting.org/ Download the free SHOPIFY + PINTEREST TRAFFIC CHECKLIST HERE: https://charlton-consulting-llc-7ub5ln.subscribepage.io/  Get access to more free resources by visiting the show notes at https://tinyurl.com/45aucpu2 ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at https://bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
Why You Will Regret Ignoring Agentic Commerce — Cyril Golub | What Agentic Commerce Means, How AI Agents Change Ecommerce, Why Dashboards Are Losing Value, How AI Optimizes Product Listings, Why Trust Drives AI Adoption, What Comes Next for AI (#503)
2026/09/21
In this episode, we dive into how AI agents are changing online shopping and seller strategies.  Cyril Golub, CEO and founder of Jinnify.ai, shares how seller-side AI agents move beyond basic dashboards to offer controlled execution for listing optimizations.  He also reveals insights on building trust with automated tools, managing catalog updates at scale, and preparing for the shift toward buyer-agent commerce.  Topics discussed in this episode:   How AI agents are shifting online buyer behaviors. What agentic commerce means for modern sellers.Why traditional analytics dashboards are becoming obsolete.How controlled execution turns AI advice into action.Why gaining customer trust is key for AI platforms.How AI scales listing changes across big catalogs.What Bring Your Own Agent offers Amazon merchants.Why agency workflows scale better with AI tools.How monitoring top competitors reveals real sales leaks.Why third-party AI tools balance marketplace power.  Links & Resources  Website: https://jinnify.ai/ LinkedIn: https://www.linkedin.com/in/cyrilgolub/ Get access to more free resources by visiting the show notes at https://tinyurl.com/bdbthuah ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
Why Video Commerce Is the Next Growth Lever for Shopify Brands — Unnikrshnan Kurup | Why Traffic Alone Won’t Grow Your Sales, What Makes Video Commerce Different, How Video Can Accelerate Purchases, Why Video Views Don’t Equal Sales (#502)
2026/09/14
In this episode, we dive into the hidden costs of ecommerce growth and why static product pages are no longer enough to convert shoppers.   Unnikrshnan Kurup, Director of Client Consulting and Strategy at Theorem, shares how video commerce helps brands bridge the customer confidence gap by replacing outdated text descriptions with interactive, decision-focused content.   He also reveals strategies for lowering customer acquisition costs, using AI to scale video creation without expensive shoots, and measuring true conversion metrics instead of vanity views.   Topics discussed in this episode: Why traffic alone no longer drives e-commerce growth.  How confidence gaps cause hidden shopper drop-offs.  What differentiates video commerce from video assets.   How video bridges product page information gaps.  Why video belongs near the buying decision point.    What video metrics matter beyond basic views.  How video commerce reduces expensive support costs.    Why AI simplifies scaling existing video content.  How testing hero product pages boosts conversions.    What makes video commerce distinct from live selling.    Links & Resources  Website: https://theorem.digital/ LinkedIn: https://www.linkedin.com/in/unni-kurup-breakthrough/ X/Twitter: https://x.com/theoreminc Get access to more free resources by visiting the show notes at https://tinyurl.com/mrmm9u6n ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
What Happens To Apps When AI Can Do The Job? — Garry Egan | How AI Changes E-commerce Apps, What Replaces Single Task Apps, Why Apps Become AI Wrappers, How AEO Replaces Traditional SEO (#501)
2026/09/09
In this episode, we dive into how AI is changing e-commerce apps and online shopping. Garry Egan, founder of Interlinks Development and 25-year software developer, shares why single-task apps are disappearing and how the best apps will become AI wrappers. He reveals strategies for specialized workflows, why deep technical expertise matters for developers, and how AI alters the buyer journey. InterLinks: For Shopify stores, automatically create internal links that increase conversions, boost click-through rates, and drive more page views. Get 500 FREE Extra Keyword Automations here: https://tinyurl.com/538jfhkn Topics discussed in this episode:   How AI changes e-commerce software usage.What makes low-hanging single task apps obsolete.Why store owners prefer GUI buttons over prompt lines.How specialized apps evolve into AI wrappers.What types of complex workflows survive AI.Why high-risk compliance stores need custom tools.How LLMs alter the product discovery journey.What store owners need to know about AEO.Why full-stack skills matter more for developers.How expert developers build faster with AI tools. Links & Resources  Website: https://getinterlinks.com/ Shopify App Store: https://apps.shopify.com/interlinks LinkedIn: https://www.linkedin.com/in/garryegan Get access to more free resources by visiting the show notes at https://tinyurl.com/443tzjyy ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
What 500 Ecommerce Conversations Taught Me About Business — Claus Lauter | What Kills Online Stores, What To Research Before Launching, How AI And Humans Split Jobs, How Remote Founders Work, How The Podcast Grew Into Media (#500)
2026/08/31
In this episode, we explore what it takes to build a successful media business and run an online store for the long haul.  Claus Lauter, founder and host of Ecommerce Coffee Break, shares how to avoid common e-commerce traps, find your true customer, and balance AI tools with real human connection.  He also breaks down the reality of running a global business while living a location-independent lifestyle, including the daily trade-offs and keys to staying productive. Topics discussed in this episode:   How to build a successful e-commerce media business.What causes e-commerce founders to fail early on.Why knowing your exact target buyer is critical.What replaced retention as the top industry topic.Why relying only on third-party AI creates risk.How to keep human connections inside AI workflows.What research to complete before launching a store.Why standard SEO no longer delivers quick traffic.How to transition tasks to a hybrid AI setup.What running a business while traveling really takes. Links & Resources  Website: https://ecommercecoffeebreak.com/ LinkedIn: https://www.linkedin.com/in/clauslauter/ X/Twitter: https://x.com/clauslauter Get access to more free resources by visiting the show notes at https://tinyurl.com/35t6wudt ______________________________________________________  Our Sponsors  Xero is cloud-based accounting software that helps small businesses, including ecommerce sellers and DTC brands - manage invoicing, cash flow, bank reconciliation, and reporting from one place, on any device. Get 90% off for 6 months. Learn more at https://referrals.xero.com/ecb - T&Cs apply. Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
NEVER Waste Money On Meta Ads Again — Tiago Costa | How AI Lowers Your Acquisition Costs, How One Brand Hit 100x ROAS, How Broad Targeting Wastes Your Ad Spend, What AI Finds in Your Shopify Data, Why Signals Matter for Targeting (#499)
2026/08/26
In this episode, we dive into how first-party data and audience intelligence can fix rising ad costs.   Tiago Costa, CEO of Clustie.ai, shares how using customer data helps ecommerce brands target high-intent buyers, lower acquisition costs, and boost ad performance without relying on broad targeting.   He also reveals how smart audience segmentation, real-time data signals, and automated campaign workflows help DTC stores scale faster and increase return on ad spend.  Topics discussed in this episode:   How broad targeting burns through meta budgets. Why first party data fixes high ad costs. What automated AI campaigns do for growth. How audience intelligence lowers overall CPA. Why relying only on signals limits scaling. What drives free to paid conversions. How real time customer signals lift return. Why agency experience creates better AI tools. How simple app integration boosts ad results. What agency partner programs do for scale.  Links & Resources  Website: https://www.clustie.ai/ Shopify App Store: https://apps.shopify.com/clustie-ai-marketing-segments LinkedIn: https://www.linkedin.com/company/clustie-ai/ Get access to more free resources by visiting the show notes at https://tinyurl.com/mr2cmzvs ______________________________________________________  Our Sponsor Bizrate Insights: Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at bizrateinsights.com/coffee  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
Stop Trusting Your Star Ratings: Why 98% of Shoppers Still Leave Your Store — Cheryl Zajac | Why Your Star Ratings Fail, How Real Feedback Boosts Sales, What Non-Buyers Reveal, How Pre-Purchase Surveys Work, Why AI Misses Human Intent (#498)
2026/08/24
In this episode, we dive into why website analytics and star ratings fail to show the full customer journey.   Cheryl Zajac, VP of Client Insights at Bizrate Insights, shares how collecting pre-purchase and post-delivery feedback helps brands fix friction points and boost conversions.   She also reveals how to capture non-buyer insights, use targeted survey triggers, and balance AI data with human understanding to drive true growth.  Topics discussed in this episode:   How star ratings hide critical checkout friction.What 98 percent of non-buying traffic reveals.Why pre-purchase surveys capture lost revenue.How targeted triggers improve response rates.What custom questions uncover about intent.Why small sample sizes deliver actionable insights.How post-delivery data boosts buyer retention.What drives shoppers to competitor websites.Why human empathy beats AI data analysis.How real customer feedback fixes site drop-offs. Star ratings tell you how customers feel. Bizrate Insights reveals what’s driving those ratings, helping ecommerce brands create smoother shopping journeys, inspire confident purchases, and build lasting loyalty. Turn verified shopper feedback into clear priorities and better customer experiences. Learn more at bizrateinsights.com/coffee  Links & Resources Website: https://bizrateinsights.com/coffee/ LinkedIn: https://www.linkedin.com/company/bizrateinsights/ X/Twitter: https://x.com/bizrateinsights Get access to more free resources by visiting the show notes at https://tinyurl.com/yuhp9nv6 ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
How Businesses Use Text Messaging to Drive Revenue — Amanda McGuckin Hager | Why Text Beats Email Outreach, What Breaks With Disconnected Channels, How Opt-in Builds First-party Data, What RCS Is Exactly, How Frequency Affects Retention (#497)
2026/08/19
In this episode, we dive into how businesses use text messaging to drive revenue. Amanda McGuckin Hager, CMO and CRO of TrueDialog, shares how her platform helps brands connect marketing, sales, fulfillment, and support into one seamless text conversation with every customer. She reveals why opt-in compliance is the foundation of a valuable first-party list, how RCS is transforming texting into a branded, interactive experience, and how the right onboarding and integrations can get businesses sending compliant messages in days. Topics discussed in this episode:   Why text messaging outperforms email and phone outreach. What goes wrong when departments use disconnected channels. How opt-in and compliance build valuable first-party data. What RCS is and why it's growing fast in the US. How brands use RCS cards, maps, and video in texts. Why a verified sender builds instant brand trust. What legal steps businesses need before texting customers. How message frequency affects customer retention.  Links & Resources Website: https://www.truedialog.com/ LinkedIn: https://www.linkedin.com/company/truedialog/ Get access to more free resources by visiting the show notes at https://tinyurl.com/nhe9sypp ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
Human + AI: The Winning Formula For Better PPC — Stephanie Richter | How AI Powers Advertising, Why Human-AI Ad Collaboration Wins, How Automation Saves Seller Time, Why AI Beats Rule-Based Systems, How Micro-Data Drives Ad Bidding (#496)
2026/08/17
In this episode, we dive into how e-commerce sellers can combine human strategy with AI to scale ad performance without wasting budget. Stephanie Richter, CEO and co-founder of Adspert, shares how her AI platform helps brands optimize campaigns across major marketplaces like Amazon, Walmart, and eBay. She reveals why humans are still needed to set the vision, how smart algorithms handle complex bidding data, and how automating routine PPC tasks can save hundreds of hours while boosting revenue. Topics discussed in this episode:   How humans and AI work together for best ad results.What role humans play when guiding ad algorithms.How AI makes smart ad bidding decisions with data.Why strategy is necessary before setting ad goals.What a typical daily workflow looks like in Adspert.How automated PPC management saves sellers time.Why long-tail keywords require longer AI training.How cross-marketplace ad data drives growth.Why scenario tools help predict results before spending.How simple AI tools make everyday work easier.Start a 30-Day Free Trial Now (plus 20% off discount) at https://dashboard.adspert.net/signup/start?via=024955 Links & Resources Website: https://go.adspert.net/amazon-ads-software?via=024955 LinkedIn: https://www.linkedin.com/company/adspert/ X/Twitter: https://x.com/adspert_ Instagram: https://www.instagram.com/_adspert_ Get access to more free resources by visiting the show notes at https://tinyurl.com/nhhfme59 ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
The Social-First Strategy Behind $100K in 90 Days — Tessa May Marr | How Organic Social Drives Revenue, How Paid And Organic Work Together, What Social Metrics Really Matter, Why Comments Can Drive Sales, How Customer Data Shapes Your Content (#495)
2026/08/10
In this episode, we dive into turning organic social media communities into real business growth and revenue.  Tessa May Marr, founder and CEO of Marr Media Group, shares how a social-first approach helps DTC brands move away from siloed marketing and build integrated flywheels across organic, paid, and email channels.  She also reveals strategies for using YouTube Shorts, turning negative comments into loyal customers through hands-on community management, and using customer sentiment data to drive conversions. Topics discussed in this episode:   How to turn social communities into real revenue. What causes brands to post without making sales. Why organic and paid social belong in one flywheel. How to test content organically before paying to scale. What metrics reveal real buyer intent over likes. Why YouTube Shorts outperforms other video platforms.How active community management converts negative users. Why consumer behavior dictates custom channel strategies. What customer sentiment data tells you about content. Why email and social must work together for growth.   Links & Resources Website: https://www.marrmediagroup.com/ LinkedIn: https://www.linkedin.com/company/marr-media-group/ Instagram: https://www.instagram.com/marrmediagroup/ TikTok: https://www.tiktok.com/@marrmediagroup Get access to more free resources by visiting the show notes at https://tinyurl.com/y4zucpf7 ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
The Biggest Accounting Mistake in Ecommerce (And How to Fix It) — Parag Mamnani | Why AI Misses Accounting Accuracy, How Hidden Fees Drain Margins, What Real Financial Data Unlocks, Why SKU Level Costs Matter, How Human Review Fixes Books (#494)
2026/08/03
In this episode, we dive into the challenge of getting truly accurate e-commerce financials. Parag Mamnani, CEO and founder of WebGility, shares how combining automation with expert human accountants helps brands uncover hidden fees, track unit economics, and build accurate books. He reveals why pure AI automation falls short in accounting, how SKU-level financial data unlocks hidden profits, and how real-time books drive better operational decisions for multi-channel sellers. Topics discussed in this episode:   Why standard monthly reconciliations often miss vital details.What multi-channel sales complexity does to accounting accuracy.Why relying only on top-line platform revenue deceives brands.How SKU-level cost data unlocks real margin growth.Why pure AI automation fails at complex accounting tasks.How human-in-the-loop approaches ensure full financial accuracy.What real-time cash flow analysis changes for brand scaling.How proper fee categorization protects product profit margins.What diagnostic financial reviews reveal about hidden costs. Links & Resources Website: https://www.webgility.com/ Shopify App Store: https://apps.shopify.com/partners/webgility-inc LinkedIn: https://www.linkedin.com/in/paragmamnani/ Instagram: https://www.instagram.com/webgilityinc/ Get access to more free resources by visiting the show notes at https://tinyurl.com/v8b3bs2b ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
The Secret To Selling Your Ecommerce Brand For Maximum Value — Bawar Ahmad | Why Early Exit Planning Matters, What Buyers Value Over Revenue, Why Clean Financials Save Deals, How Ebitda Controls Final Valuation, What Red Flags Collapse Acquisitions (#
2026/07/27
In this episode, we explore how to prepare your e-commerce brand for a profitable exit without leaving money on the table. Bawar Ahmad, founder of ecomma.co, shares how building a business with the end goal in mind helps owners avoid common valuation traps, clean up messy financials, and de-risk their operations. He also reveals key buyer requirements, typical EBITDA multiples, and how to execute a fast, stress-free acquisition. Topics discussed in this episode:   What buyers prioritize when evaluating e-commerce brands.Why EBITDA directly dictates the final valuation price.How personal expenses in financial reports collapse deals.What major red flags turn away serious business buyers.How operational independence makes brands easier to sell.Why evergreen product categories maintain higher valuation multiples.How valuation calculators estimate potential business exit payouts.What fast-track due diligence looks like for sellers.Why preparing an exit strategy early prevents costly surprises. Links & Resources Website: https://ecomma.co LinkedIn: https://www.linkedin.com/in/bawarahmad/ Facebook: https://www.facebook.com/ecommaco Instagram: https://www.instagram.com/ecommaco Get access to more free resources by visiting the show notes at https://tinyurl.com/y585fy7a  ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts    Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/    Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

Podcast reviews

Read Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast podcast reviews


5 out of 5
24 reviews
★★★★★
Scott-bike-fly 2026/03/01
A must listen for Sales & marketing leaders
Thanks for the varied and inspiring insights to help me continue my e-Kaizen quay of lifelong learning.
★★★★★
Matt Raminick 2026/02/09
Real insights that are actionable
Claus is a great host who asks great questions without the fluff. I appreciate his ability to draw real insights from the guests.
★★★★★
Cara Ostara 2025/08/04
Great insights from real ecommerce experts
The E-commerce Coffee Break Podcast is consistent, full of helpful information for e-commerce professionals, easy to listen to, and full of informatio...
★★★★★
MatthewStafford 2025/06/17
Insightful, sharp, and easy to talk to
Smart questions, smooth flow, and zero fluff. Claus knows how to guide a conversation that’s both valuable and enjoyable. Grateful for the chance to s...
★★★★★
Pipes11111111333 2024/05/29
Always helpful takeaways
I think Claus does a great job of pulling out some actionable tips to try in each episode. Nice work!
★★★★★
Turtle Studios, Ohio 2024/05/10
Great content for the Shopify community!
Great content for the Shopify community. Claus has done a great job of gathering experts from all areas of the Shopify landscape and brought them tog...
★★★★★
C. Camisasca 2023/11/07
A great show for ecomm brands!
Claus’ podcast is a great way to stay on top of the latest trends and tools in e-commerce. Big fan!
★★★★★
Inbestigator123 2023/10/05
Love this podcast
Really enjoy Claus’s interview style and the whole concept of the pod, great of a coffee break :)
★★★★★
Nksdesign dreams 2023/07/11
Tons of useful tips
As a Shopify designer who also runs her own store, I get a lot of useful tips from this show. Highly recommend!
★★★★★
joesideas 2023/04/19
Nice one for Shopify store owners
I used to run an ecommerce store and what helped me a lot is listening to podcasts like this, you never know when your next info nug or great idea wil...
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