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If you've been scrolling past someone else's record week wondering what they know that you don't... this one is for you. We just had our biggest week ever in our health practice and we're pulling the curtain all the way back, because nobody posts the four years of unglamorous decisions that come before the screenshot. There are three tangible things that made this happen, and every single one of them is available to you.   In This Episode Why your business averages out to your worst performer instead of lifting to your best (and what that means for who you're tolerating right now)The bamboo tree analogy that will completely change how you feel about the season you're inHow one extra sentence in a client conversation unlocked a wave of prepaid care plansWhy finding expanders is an actual growth strategy, not a woo woo one... plus how to curate your feed on purposeThe team goal that landed like a lead balloon four years ago and got a standing ovation this time roundHow to stop chasing a revenue number and start solving for capacity insteadWhy waiting for more information is costing you the exact feedback you're looking forThe reverse engineered numbers behind the week: ad spend, conversion, capacity, doneKey quotes "We have been doing the groundwork for long enough. We deserve this now." - Jacinta "Record breaking weeks are the harvest of years of consistent leadership, systems and internal decisions." - Andy   Mentioned in this episode: Book a FREE Practice Plan callTo Be Magnetic + the work of Lacey Phillips | Expanders  If this episode lit something up in you and you're ready to reverse engineer your own version of this, book a free Practice Plan call and let's map out your next chapter together.

If your biggest business decisions are currently being made at 2am in the notes app on your phone, this one is for you. Andy and Jacinta are pulling back the curtain on the weekly CEO meeting they've protected for almost 10 years of business partnership, and sharing the hot take that the revenue, the KPIs and the metrics are the very last thing they look at. Because when you're not good, the business isn't good. This is the first thing they get every new Freedom Academy member to put in their calendar, and it's the one habit that changes everything.   In this episode: Discover why the numbers come dead last in their CEO meeting, and what has to come first insteadSteal the full 7 part agenda they run every Thursday morning: wins, wiffles, nourishment, support, team, numbers, then actionsLearn the wiffle policy that stops complaining leaking through your entire team culture (and keeps team meetings from becoming a cesspool)Understand why "I don't have any wins this week" is BS, and how celebrating first changes the energy of the whole meetingHear the support check in that had Andy admitting she was holding on by a thread, and what shifted the moment she said it out loudFind out what to do if you're a solo practice owner with no business partner or manager to meet withBuild a culture where your team brings solutions, not just a pile of problemsMake sure every decision gets a name and a date instead of getting lost to the aether  Key quotes: "Show me someone who spends more time complaining about a problem than solving it, and I'll show you someone who never moves anywhere in their business." - Jacinta "I don't care how busy you are. You're not busy enough to not do your CEO time if you have a business." - Andy   Mentioned in this episode: Book a FREE Practice Plan call  If this episode made you realise your CEO time has quietly slipped off the calendar, put it back this week. And if you want the structure and support Andy and Jacinta talk about, book a free Practice Plan Call and let's map out your next chapter together.

Everyone tells Andy and Jacinta they have the perfect business partnership. And they do adore each other... but perfect is not the word for year one. This episode takes you all the way back to the beginning: the ultimatum delivered over a pile of moving boxes, the half a million dollar gap in what they each thought the business was worth, and the quiet resentment that almost took root before they named it. Whether you're weighing up a partnership, leading a team, or navigating any relationship where money and emotion sit in the same room, the lessons here are universal. (And yes, they're wearing matching capes. Spotify viewers, you're welcome.)   In this episode: Hear the exact moment Jacinta handed Andy an ultimatum while they were packing boxes for the new space, and what was really going on for Andy behind the scenesDiscover why Andy said yes to partnership when her lawyer, her husband and her whole family were telling her not toLearn how they closed a $500,000 gap in the business valuation without damaging the relationshipHear about the extra $20k Jacinta almost paid that she didn't owe, and the people pleasing pattern it exposedWhy "try before you buy" is non negotiable before you sign any shareholders agreement or profit share dealHow ambiguity around roles quietly breeds resentment, and the simple split that fixed it for themWhat happens when you go from peer to director overnight, and the conversation they wish they'd had with the teamThe non violent communication approach that let them navigate ego, ownership and identity without blowing the whole thing up  Key quotes: "Ambiguity is a warning that resentment could be formed." - Jacinta "When something is hidden or not spoken about, it just grows. Calling it out is almost like a magic pill, it just neutralises things." - Andy   Mentioned in this episode: Book a FREE Practice Plan call  Whether it's a business partner, a director, or a team you're building around you, the hard part is rarely the strategy. It's the conversations nobody wants to have first. If you're sitting in a season where you can feel that something needs to shift, book a free Practice Plan Call and we'll help you map out what the next stage actually looks like for you.

There's rarely one giant thing keeping your practice stuck. It's ten tiny leaks you've stopped seeing because you're the one living inside it every day. In this episode Andy and Jacinta walk you through the exact audit they'd run if they had one day inside your clinic, from the song playing in reception to the number on your booking page, so you can put fresh eyes on your own business and find the small tweaks that quietly compound into big growth. Because business isn't rocket science. It's a formula. And once you know what to look for, you can run this audit on yourself.   In this episode you'll learn: Why the fastest way to see your business clearly is to sit in your own reception and experience it like a client (Jacinta's Ariana Grande moment says it all)The first-impression rule that means you can do a thousand things right and still lose someone over one thing wrongHow to audit your culture in one question you ask every team member separately (and what different answers are really telling you)Why your front desk and booking page might be the most expensive leak in your whole funnel, and the $1,600 fix that's often worth itHow to map a client journey from first meet-cute to long-term care so patients never fall off simply because there's no planThe KPIs that actually drive profit and outcomes, and why "I have a feeling we need more new clients" is costing you moneyWhere to find hidden money in your P&L, from forgotten subscriptions to unoptimised team contractsThe founder's calendar test: show us where you spend your time and we'll show you the health of your businessWhy the fish rots from the head, and how Andy's own late-running shifts were quietly creating the team stress they were trying to solve  Key quotes: "You can do a thousand things right after that one thing wrong, and you will forever be chasing your tail to rewrite that first impression." - Jacinta "Show me your calendar and I'll show you the health of your business. That's where you're spending your time, and that's where the fruits of your labour are going to come from." - Andy   Mentioned in this episode: Book a FREE Practice Plan call  If this episode had you itching to run away and audit your own practice, that's exactly the point. Start with one leak. And if you want us to help you find the gap that's actually holding your growth, book a free Practice Plan Call and we'll show you where the biggest opportunity is hiding.

When your practice starts to feel like it's draining more than it gives, the fix that springs to mind is almost always the same... "I need another income stream." A second location. A course. A passive product. Something to take the pressure off and finally buy back your time.   But before you go and build a whole new thing, Andy and Jacinta want to gently point you back to something much closer to home. Because the real reason you're feeling stretched thin, resentful and quietly dreaming of an escape hatch usually isn't a missing income stream at all... it's the leaky boundaries bleeding your time, energy and revenue right now. In this episode, they unpack why saying yes to clients after hours is keeping you broke, not building your freedom, and exactly how to plug the leak so the practice you already have becomes the one that funds the life you want.   In This Episode: Discover why the urge to chase another income stream is often a symptom of a leaky, under-boundaried practice, not proof you need a new oneLearn why saying yes to clients after hours comes from people pleasing and scarcity, not a smart revenue decisionHear Baby Andy's story of driving all over Perth doing home visits, and the blunt question from her mentor that changed everythingListen to Jacinta's "give an inch, they take a mile" client story and the come to Jesus moment that finally drew the lineUnderstand why you can't trust a people pleaser (including yourself) and how it's actually the sneakiest form of manipulationLearn how the scarcity trap has you bending into a pretzel to be profitable, and why that energy repels the abundance you're chasingUse the body check exercise to find your real boundary when you've been too loosey goosey to know what it even isGet the exact word for word script to communicate a boundary change to clients without the awkward face to face confrontationUnderstand why holding the line is the hardest part, and why it'll always be your favourite client who tests itWalk away with the top five takeaways for protecting your peace and your profit  Key Quote: "You are literally robbing from the lifestyle that you are trying to create by having this leaky boundary." - Andy   Mentioned in this episode: Book a FREE Practice Plan call  If this episode showed you that the answer isn't another income stream, it's a stronger boundary around the practice you already have, book a free Practice Plan call and let's map out your next chapter together.

If your practice is doing better than ever but part of you is quietly waiting for the other shoe to drop, this one's for you. Andy and Jacinta pull back the curtain on the exact nervous system work they're both in the middle of right now, mid record-breaking revenue, and why the thing that got you here will never be the thing that gets you to the next level. Equal parts permission slip and roadmap, this episode is about learning to hold more without self-sabotaging your way back to "safe."   In This Episode: Discover why your nervous system, not your strategy, is often the real ceiling on your growthLearn the simple way to tell the difference between your intuition and your fear (and why the first thought usually wins)Understand the "expanding circles" model of capacity, and how to step into the next one without triggering a full-blown panicHear the weightlifting analogy that completely reframes what building capacity actually meansFind out why capacity is never about doing more, it's about staying regulated while you hold moreUncover the sneaky self-sabotage patterns that shrink you right after a big winGet the exact mantra Andy keeps written on her bathroom mirror to expand her upper limitWalk away knowing that seven-figure owners aren't smarter or harder working, they've just trained their nervous system to feel safe holding more Key Quote: "Capacity isn't about doing more. Capacity is about staying regulated while you're holding more." - Jacinta   Mentioned in this episode: Book a FREE Practice Plan callThe Big Leap by Gay Hendricks  If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

So many of you have been on Jacinta's tail asking for every detail of Leo's arrival, and today she's finally sharing it… the fears she whispered to Allister the night before, why she chose to birth at home with no midwife touching her, and the moment she realised labour and business ask the exact same thing of you. This is a positive birth story, told with total honesty, and woven all the way through is a masterclass in resourcing yourself, staying in the discomfort, and building a practice that can hold you while you step fully away. In This Episode: Hear the raw, positive story of Leo's home birth… start to finish, no detail sparedDiscover why the mindset of being in labour is almost identical to the mindset of being in business, and how to stay in the discomfort long enough to reap the rewardLearn the Kundalini exercise (and mantra) Andy gives pregnant patients to train the mind to feel safe inside discomfortUnderstand why she looks within for the solution first, and only reaches for external tools once she's found her own blockGet the exact exercise every practice owner should run: if you stepped away today, what would break, and how do you reinforce it before you goLearn how Andy and Jacinta prepped the business for a six-month absence… hiring a social media strategist, building templates their VA could run, and delegating tasks that never came backFind out how they ramped up their practitioners to cover Jacinta's client revenue before she left, so there was no gap to scramble to fillHear why transparent, "I'm feeling fearful, will you rise with me" leadership beats trying to look like you have it all together Key Quote: "Freedom in your business doesn't just come. It comes only with intention, with putting in the systems and the structures in order to reap that reward later." - Jacinta Mentioned in this episode: Book a FREE Practice Plan call If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

If you've ever stayed back for "just one more" client, driven out of your way to fit someone in, or opened your book after hours because you couldn't bear to let someone down, this episode is the loving wake-up call you need. Andy and Jacinta get honest about why saying yes to after-hours clients is quietly keeping you broke, burnt out and resentful, and share the exact stories (including Baby Andi's road trips across Perth) that taught them to hold the line. In This Episode: Discover why saying yes to after-hours clients usually comes from people-pleasing and scarcity, not smart business strategyHear the "Baby Andi" story of driving all over Perth for home visits, and the blunt question from a mentor that changed everythingFind out what actually happened to those clients when Andy finally set the boundary (spoiler: she made more money and got her time back)Learn why "you can't trust a people pleaser," and how saying yes with your mouth while resenting it in your body sabotages your practiceUnderstand the lighthouse metaphor and why being rock solid makes you more magnetic to the right clientsGet the body-check exercise that tells you where your real boundary is when you've been too loosey-goosey to knowLearn the exact script for communicating a boundary change to clients without the guilt, including the future-date and referral approachDiscover why every exception comes at a cost to your time, your energy and your worth, and how to finally hold the damn line Key Quote: "You are the lighthouse. You're not moving. And people will find you." - Jacinta Mentioned in this episode: Book a FREE Practice Plan call If this episode gave you permission to stop chasing the next shiny thing and go all in on the business you've already built, book a free Practice Plan call and let's find the one tweak that changes everything.

You know the feeling. You open your laptop, see that little notification, and your stomach drops before you've even read the words… a one-star review. Your hands go sweaty, your mind starts spiralling, and suddenly all the beautiful work you do feels invisible. Andy and Jacinta have both been there, and in this episode they're walking you through exactly what to do when it happens, why it stings so much, and the reframe that turns your first critic into proof you're doing something right. In This Episode: Discover the "judgment tax" reframe, and why the more people you serve, the more opinions and criticism come with the territory (it's the price of visibility, not a sign you're failing)Hear Jacinta's raw story of getting her very first critic after her first live event, and the phone call with her mentor that changed how she sees negative feedback foreverLearn the peach analogy that gives you full permission to stop trying to be liked by everyoneGet the exact first move to make when a bad review lands (hint: it's not replying straight away)Find out the one question to ask yourself before you respond, and why even 5% of truth is worth listening toLearn how to write a response that actually wins over future clients, using conscious communication, kindness, and zero defensivenessUnderstand when to report a fake or unfair review to Google and get it taken downDiscover how to "bury the bad boy" with a simple five-star review drive in your practiceTry the Seven Levels Deep exercise to reconnect with your big why so no review can shake you Key Quotes: "You can be the juiciest, ripest peach and not everyone likes peaches. It's not that you have to change what type of peach you are." - Jacinta "Congratulations, you have your first critic. For you to have someone not like what you did, it means you were big enough and polarising enough to stand for something." - the advice that changed everything for Jacinta Mentioned in this episode: The Four Agreements by Don Miguel Ruiz (a short, powerful read on not taking things personally)The Seven Levels Deep exercise (learned from Tony Robbins and Dean Graziosi) for reconnecting with your whySchedule your FREE Practice Plan Call If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

If you've ever hired someone who looked perfect on paper and interviewed beautifully, only to be having "the conversation" about performance managing them out three months later, this one's for you. Andy and Jacinta are mid hiring process themselves right now and pulling back the curtain on the exact question, the red flags, and the mindset shift that separates a shiny candidate from a real fit. In This Episode: Discover the one pattern-interrupting question that gets candidates to out themselves in the interviewLearn why the interview process is just like a first date, and what that means for how you read a candidateFind out how to build a non-negotiables list before you start hiring, so you're not blinded by "shiny object" performanceHear the real story behind the answer that's an instant red flag, no matter how good the rest of the interview wentUnderstand why technique can be trained but attitude and values never canLearn why "hire slowly, fire quickly" is the mantra that protects your team and your businessDiscover how to use application steps (like a subject line test) to filter out low detail candidates before you even get on a callGet permission to trust the quiet inkling that tells you someone isn't the right fit, before it costs you Key Quote: "Candidates that join your team should be a full body yes, and if they're not a full body yes, then they are a hell no in my book." - Andy Mentioned in this episode: Book a FREE Practice Plan call If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

If you've ever sat in a coaching call thinking "this strategy works, but it's costing me something I can't get back"... this episode is your permission to stop white-knuckling your way through a masculine model that was never built for you. Andy and Jacinta are pulling apart exactly why so much coaching advice leaves women burnt out even when it "works," and how to spot the difference within the first ten minutes of talking to a coach. In This Episode: Discover the 10-minute test for knowing whether a coach actually understands female business ownersLearn why the "hustle harder, send more messages" model can get results and still wreck you in the processUnderstand the ecosystem analogy for your practice, and why a thriving business needs a thriving you at the centreFind out the 24-hour rule Andy and Jacinta use with their team before reacting to anything bigHear why pruning your client list is often the fastest way to more energy, not less revenueWork out your freedom number and reverse engineer the revenue you actually needDiscover why white space in your week isn't a luxury, it's essential for your ideas and your nervous system Key Quote: "Many females in business are building golden cages. From the outside it looks shiny and bright and beautiful, but on the inside they're being cannibalised by the thing." - Jacinta Mentioned in this episode: Book a FREE Practice Plan call If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

If you've ever felt like you're "not doing enough" because your practice isn't chasing seven, eight, or nine figures... this one's your permission slip. Andy and Jacinta are getting real about the quiet pressure to constantly scale, and why they turned down a multi-million-dollar opportunity to keep growing on their own terms. In This Episode: Why the post-COVID coaching world convinced everyone that bigger is always better (and why that's a myth)The real story behind turning down a franchise opportunity for Open Space HealingHow a plane ride brainstorm turned into one of their biggest lessons in alignmentThe home renovation analogy that explains exactly why "more" doesn't always mean "better"Why Andy and Jacinta define "scaling" completely differently, and why they're both rightA client story about choosing to stop opening more clinics and freeing herself insteadHow to actually work out your true values (hint: look at where your time and money go)Why choosing "enough" can feel like rebellion in a culture obsessed with faster and more Key Quote: "The coaching world has told you that if you're not scaling big, then you are playing small, and we're calling absolute b******t on that." - Andy Mentioned in this episode: Book a FREE Practice Plan call If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

If you're one more "why isn't anyone booking in" away from losing it with your team, pause here. This episode is the reframe you need before you have the conversation you'll regret. Andy and Jacinta break down why a half-empty schedule is almost never a laziness problem, and why the fix starts with you, not them.   In this episode: Discover why hiring a great practitioner without a system around them is like hiring a chef and giving them no restaurant to cook inLearn the front desk shift that turns "helpful concierge" into a genuine conversion machineFind out how to pre-qualify callers so the right client ends up with the right practitionerUnderstand why being "nice" and being "directive" aren't opposites, and how holding both builds trust fasterGet the exact move to make if you're quietly resenting a team member who was never actually told the rules of the gameHear why Andy and Jacinta now put every KPI, timeline, and expectation in black and white so nobody has to guessLearn the one leak that's usually behind an underbooked team: your conversion rate at that very first phone call Key quote: "No one is coming to save you, okay? You have to save yourself. You need to be the one to put the processes in place for that person to thrive." - Jacinta   Mentioned in this episode: Book a FREE Practice Plan call  If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

You look at your practice and a quiet thought creeps in… what would actually happen if I stepped away? Could the revenue hold? Could the team cope? Or would the whole thing wobble the moment you're not in the room? This episode is the honest answer. We're back for Season 4 (and now on video!), and we're pulling back the curtain on the six months we paused the podcast, closed our doors to new clients, and welcomed Jay's gorgeous boy Leonardo earth-side… all while the clinic quietly hit record revenue weeks. This is the difference between a business that holds you and a job dressed up as one. In this episode: 👉 Why pressing pause on a top 3% podcast and saying no to new clients can be the most profitable decision you make 👉 The gardening principle Andy lives by for deciding what to ruthlessly cut before a season of growth 👉 What actually has to be in place before you can step away for six months and still hit record weeks 👉 The 2021 maternity leave that went sideways (toxic team, stolen money, no systems) and the exact lessons it taught us 👉 Why "inspect what you expect" lets you step out of the chair without taking your eyes off the business 👉 The difference between building a business and building a job that only pays you when you show up 👉 How Jay runs her "five hours of CEO power" a week and gets more done than she did in a 40-hour week 👉 Why your business runs on your energy first, and what happens to your revenue when you stop nourishing yourself Mentioned in this episode: Book a Practice Plan call If this episode lit something up in you and you're ready to build a business that supports your life instead of consuming it, book a free Practice Plan call and let's map out your next chapter together.

It’s the end of a nine year cycle. The Fire Horse has arrived. And if you’ve been feeling the pull to lead differently in 2026, this is your confirmation.   In this episode, we share the Top 3 Strategies we are focusing on to grow our practice this year, without adding more hours or chaos to our calendars. Ep 54 Top 3 Strategies to Grow …   Here’s what we are doubling down on: ✨ Community  The rooms you sit in shape your results. We share how one client finally raised her prices after years of hesitation, with zero pushback, simply because she was supported in the right container. Proximity builds courage. ✨ Connection  Not more content. Better care. When you refine your client journey and create a genuine wow experience, referrals flow and retention increases. This is how you become the go to practice in your area. ✨ Alignment  What worked before will not necessarily work now. We talk about CEO Days, recalibrating weekly, and how we hit a $40k week while working less and being out of the clinic. Alignment creates ease.   If you are ready to grow this year without sacrificing your lifestyle, this episode will land.   And if you know you need to be in stronger rooms, join The Freedom Academy for Wellness Businesses. Strategy, spirituality and real implementation, in one powerful space with women who get it.   Links + Resources  💫Follow us on Instagram: @wealthywellnessbusiness: https://www.instagram.com/wealthywellnessbusiness/  💫Explore The Freedom Academy: https://wealthywellnessbusiness.com/freedom-academy-wellness-business  💫DM us the word PERTH for retreat details   Let’s make 2026 your most aligned and profitable year yet.