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Everyone's fighting for attention with more content. Josh Ritchie says the winners are doing the opposite — going narrower, not louder. In this episode of In Conversation, Focus Lab CEO Bill Kenney sits down with Josh Ritchie, co-founder of Column Five, to unpack how B2B brands can win attention and buyer trust in a market flooded with AI-generated content. Column Five has spent 16 years in B2B content, long enough to watch buyer behavior shift from Google searches to AI chat, and to see exactly which old habits still work. Tune in to hear: ✅ Why the same moment Google changed its search algorithm and AI models rolled out was the biggest shift in B2B marketing in a decade ✅ Why niching down is one of the scariest — and most effective — moves a growing brand can make ✅ How to choose quality over quantity without losing search and AI visibility ✅ The mindset shift that happens when you stop trying to be the smartest person in the room and start trusting your team ✅ Column Five's internal AI code of ethics, and their "minimum viable engagement" approach to founders they believe in If you're a founder or B2B marketing leader trying to earn attention in a market drowning in AI content, this one's for you. Episode Resources: 👉 Check out Column Five: https://www.columnfivemedia.com/ 👉 Column Five's AI Code of Ethics: https://www.columnfivemedia.com/ai-code-of-ethics-for-content/

B2B doesn't get a lot of mascot love. Sett went all in on one anyway — and grew ARR by 20X without spending a dollar on ads. Before their rebrand, Sett was still finding its voice: a placeholder logo, one landing page, and little to differentiate them in a market where every brand looks the same. A meerkat changed that. In this episode of The Debrief, Focus Lab CEO Bill Kenney sits down with Jonathan Fishman, Head of Marketing at Sett, and Daniela Szwarc, Brand & Content Lead at Sett, to unpack how a bold rebrand became their biggest growth lever. Tune in to hear: ✅ Why Jonathan ran an internal brand sprint to get alignment before ever contacting an agency ✅ How a Duolingo-inspired mascot became Sett's most effective (and most maintainable) differentiator ✅ Why founders should stop polling opinions ✅ How Sett measured brand ROI in real numbers — not vibes If you're a B2B marketing leader trying to prove brand's ROI — or wondering whether a little personality could be your best differentiator — this one's for you. Episode Resources: 👉 Focus Lab Sett Case Study 👉 Check out Sett 👉 Exit Five (the community Jonathan used to find Focus Lab)

Brand isn't meant to start the fire — it's the accelerant. And you can't accelerate something that isn't already moving. By the time Giga came to Focus Lab, the fire was already burning. They had traction, product-market fit, and a proven model. What they didn't have was a way to package, position, and communicate what they'd built. In this episode of The Debrief, Focus Lab CEO Bill Kenney sits down with Sam Burns, Head of Marketing at Giga Energy, to relive the rebrand that helped a fast-moving manufacturing company build trust, attract top-tier talent, and scale into new markets — all without losing who they are. Tune in to hear: Why founder buy-in means more than just signing off on a logoThe case for slowing down, and why it's the hardest sell at a fast-moving companyThe downstream business impact of getting your brand rightHow to build a brand system that scales across your organization If you're a founder or B2B marketing leader trying to figure out when (and how) to invest in brand, this one's for you. --- Episode Resources: Check out Giga EnergyGiga Energy x Focus Lab Case Study --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. Subscribe to our newsletterConnect with us on LinkedInSubscribe to our YouTube channelFollow us on Instagram

This rebrand started with a new CMO and a 20-year-old company ready for change. It ended with real diamonds given away in a crowd. Here's everything in between. In our latest episode of The Debrief, Focus Lab CEO Bill Kenney sits down with Rhiannon Staples, CMO of ClearCo, to walk through the rebrand that brought their brand identity in line with who they'd actually become. From building a structured agency selection process to rallying an entire organization around a new vision, Rhiannon shares what it really takes to lead a rebrand from the inside. Tune in to hear: How to take the guesswork out of choosing a branding agencyWhy a rebrand is the foundation, not the finish lineHow a structured agency process keeps busy senior stakeholders aligned and on trackWhat a brand-led activation looks like when the concept is truly dialed in If you're a B2B marketing leader ready to build a brand foundation that lasts, this one's for you. --- Episode Resources: Check Out ClearCo in ActionLearn more about 301 Walsh (Events)Learn more about Craft&Crew (Web Dev) --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. STAY IN TOUCH: Subscribe to our YouTube channelFollow us on LinkedInSubscribe to our newsletterFollow us on Instagram

When your product outpaces your brand, it's a signal — not a crisis. After a decade of building, Seamless recognized that gap and decided to do something about it. In this episode of The Debrief, Focus Lab CEO Bill Kenney sits down with Jonathan Pogact (VP of Marketing) and Philip LaChance (Principal Designer) at Seamless, to relive their 8+ month rebrand journey — from building the internal case to launching a brand that finally matched the company they'd become. In this episode you'll hear: How to recognize when it's time to rebrandWhy choosing the right agency is about vibe as much as craftWhat it takes to champion a long, multi-stakeholder rebrand from start to finishWhat the internal ROI of a rebrand feels like on the other side of launch If you're a B2B marketing or design leader watching your competitive edge become table stakes, you'll be taking notes on this one! --- Episode Resources: Check out Seamless in actionRead Conquer Your Rebrand by Bill Kenney --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. --- STAY IN TOUCH: Subscribe to our newsletterFollow Us on LinkedInSubscribe to our YouTube channelFollow Us on Instagram

Brand decisions don't have to be personal. The best rebrand leaders know how to take the emotion out and replace it with clear criteria. ✅ In this episode of The Debrief, Focus Lab CEO Bill Kenney sits down with Beth Forester — now CEO of Animoto, and VP of Marketing during their rebrand — to explore how intentional process and clear decision-making can be the difference between a brand project that stalls and one that actually succeeds. Animoto was shifting its market position from consumer to SMB, carrying four iterations of their old brand across their product experience, and accumulating brand debt fast. What followed was one of the most structured, stakeholder-savvy approaches to a rebrand we've seen. In this episode, Bill and Beth cover: Building internal alignment before agency engagement ever beginsUsing the RACI framework to manage input and keep decisions movingNavigating the logo phase before opinions start to outweigh criteriaDefining success metrics early to keep brand decisions objective If you're a B2B marketing or brand leader heading into a rebrand — or trying to figure out how to get your organization aligned before one — this episode offers a practical, grounded look at how to lead the process with clarity and confidence. --- Episode Resources Learn More about AnimotoThe RACI Matrix --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. --- STAY IN TOUCH: Subscribe to our newsletterFollow us on LinkedInSubscribe to our YouTube ChannelFollow Us on Instagram Looking for a brand agency? We would love to hear from you. Email us: [email protected]

What happens when a brand still holds value — but no longer reflects who you’ve become? In this episode of The Debrief, Focus Lab CEO Bill Kenney sits down with Nick Donovan, VP of Marketing and Communications at the Technology Association of Iowa (TAI), to explore how his team evolved an almost decade-old brand into a scalable system that better reflects who they are today. With a background in graphic design and agency life, Nick brings sharp perspective on aligning purpose, messaging, and identity and what it really takes to bring a modern B2B brand to life. You’ll hear: ✅ Why slowing down is essential to making smarter, more strategic brand decisions ✅ Why a deeper look at brand equity led to a more confident, focused refresh ✅ How to design a scalable system that unifies multiple sub-brands and programs ✅ How clear messaging enables more confident, consistent brand activation Whether you’re planning a brand evolution or leading an identity rollout, this episode offers practical insight into what lasting, modern B2B branding really requires. Editor's Note: You’ll notice some of our video dips into lo-fi territory throughout this episode. We had some rendering issues, but thankfully the insights came through in HD. --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. --- Stay in Touch: Subscribe to our newsletterConnect with us on LinkedInSubscribe to our YouTube ChannelFollow us on Instagram

Brand naming in 2026 is more complex, and more critical, than ever. David Placek, founder of Lexicon Branding (the team behind names like Swiffer, BlackBerry, Sonos, and Dasani), joins Focus Lab CEO Bill Kenney to explore the new frontiers of naming: from AI-driven processes and trademark saturation to global naming challenges and evolving consumer expectations. What you'll learn: How AI is reshaping naming workflows and client expectationsWhen a rename makes strategic sense (and when it doesn’t)Why global names must be distinct, ownable, and emotionally resonantWhat’s changed — and what still holds true — in naming todayWhether you're a CMO, founder, or brand strategist, this episode unpacks how to make smarter, more future-proof naming decisions. --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. --- Stay in Touch: Subscribe to our newsletterFollow us on LinkedInFollow us on Instagram

When’s the right time to let go of a brand that’s no longer serving your business—even if it’s been working for 10+ years? In our latest episode of The Debrief, Focus Lab CEO Bill Kenney talks with the GigSalad team: CEO Mark Steiner, CTO Locke Bircher, and Product Designer Nichole Baiel. Together, they discuss the bold, intentional rebrand that helped them level up and better align with their future audience and goals. They unpack the creative decisions, moments of friction, and meaningful conversations that shaped the transformation from the brief to the big reveal. In this episode, you’ll learn: ✅ Why holding onto a legacy brand can quietly limit future growth ✅ How “playing it safe” in B2B branding makes it harder to stand out ✅ Why designing for your audience—not yourself—drives better results ✅ The often-overlooked value of soft skills when choosing a branding partner 🎧 Whether you’re evolving your identity or evaluating your agency partner, this episode offers candid insights into what bold B2B branding really takes. Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves.---STAY IN TOUCH:► Subscribe to our Newsletter► LinkedIn► YouTube► InstagramLooking for a brand agency? We would love to hear from you. Email us: [email protected]

Let's be honest, we don’t need more AI hype. We need real examples of how teams are using it to work smarter. In this episode, Henrique Cruz of Rows shares how AI is becoming a true creative collaborator — streamlining workflows, accelerating iteration, and unlocking bandwidth for higher-value thinking. After partnering with Focus Lab on a full rebrand, the Rows team didn’t shelf the guidelines — they activated them. Henrique shares how they now use AI to generate on-brand creative drafts faster, using the original system as a foundation. The result? More assets, more agility, and more space for designers to focus on what matters most: pushing the work further. What this episode covers: 🔺 Real examples of AI-driven creative workflows inside a lean B2B team 🔺 How brand guidelines + AI = speed without sacrifice 🔺 The tactical impact of AI on creative ops and content velocity 🔺 How to keep humans at the center while working smarter Whether you’re leading a brand, scaling a creative team, or exploring AI for marketing execution, this conversation delivers practical insights — not just predictions. Show Notes: Follow Henrique Cruz on LinkedInThe LinkedIn post that inspired this episodeThinking, Fast and Slow by Daniel Kahneman --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. --- STAY IN TOUCH: ⁠Focus Lab Newsletter⁠⁠LinkedIn⁠⁠YouTube Channel⁠⁠Instagram Looking for a brand agency? We would love to hear from you. Email us: [email protected]

What does it really take to lead a successful B2B rebrand — one that aligns internal teams, resonates externally, and drives measurable ROI? In this episode, Contentstack CMO Gurdeep Dhillon joins Focus Lab CEO Bill Kenney to break down the full rebranding journey. You’ll learn how Gurdeep approached agency selection, structured internal collaboration, navigated creative feedback, and activated the brand with impact. Whether you're planning a rebrand, navigating M&A, or evolving your company's voice, this is a playbook for brand leaders who want to get it right. What you'll hear: How a refresh clarified the need for a full rebrandThe four traits Contentstack used to select a brand agencyEarly ROI indicators just weeks after launchAdvice for CMOs leading their next rebrand Episode Resources: Contentstack > Focus Lab Case StudyContentstack's Rebrand AnnouncementFollow Gurdeep on LinkedIn --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves.---STAY IN TOUCH: Focus Lab NewsletterLinkedInYouTube ChannelInstagramLooking for a brand agency? We would love to hear from you. Email us: [email protected]

In the final episode of our Brand and Product series, Bill Kenney (Focus Lab) and Lee Eisenbarth (MaxQ) look ahead: What does the future hold for brand in a world shaped by evolving user expectations and AI tools?From kids swiping TikTok to professionals navigating enterprise software, the bar for user experience is higher than ever. So how does brand show up — not just in how things look, but in how they feel?This episode dives into: Why younger generations will force brands to prioritize experience inside productsWhat Apple teaches us about branding beyond visualsHow AI is changing creative work — and where humans still hold the edgeOne mindset shift every founder should make about brand and productAnd so much more! Whether you’re a founder, product, or brand leader, this conversation will challenge how you think about the emotional resonance of brand, and its vital role in the future products we build.Watch the full series for a complete perspective on how to bridge brand and product in ways that endure. --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves. --- Stay in Touch: Subscribe to the Focus Lab NewsletterFollow us on LinkedInFollow us on Instagram

When brand and product are treated as separate silos, user trust suffers. In this episode, Focus Lab CEO Bill Kenney and Max Q Co-Founder Lee Eisenbarth unpack what it means to build software experiences that feel cohesive—because they are. They explore how design systems, microcopy, onboarding flows, and even 404 pages can carry the weight of brand, not as decoration, but as the soul of the experience. You’ll hear examples from companies like Slack, Linear, and Ledger, and leave with tactics to align product with purpose — even on a lean budget. Key Takeaways: Why brand-product misalignment kills trust (and how to fix it) Where to inject brand personality into the product — without overdoing it Small but mighty ways to make technical UX feel human How internal teams (not just marketing) scale brand consistently Whether you’re building your MVP or scaling a platform, this is your playbook for embedding brand into every corner of your product. Episode Resources: Learn more about MaxQ"Brand Isn't the Frosting. It's the Framework." (Article by Lee Eisenbarth)Connect with Lee on LinkedInPrint Magazine / Headspace Brand Article Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves.STAY IN TOUCH: Newsletter: https://focuslab.agency/subscribeLinkedIn: https://www.linkedin.com/company/focus-lab-llcInstagram: @focuslabllc Looking for a brand agency? We would love to hear from you. Email us: [email protected]

When product teams build fast and brand is left behind, user experience gaps emerge — and trust erodes.In this first installment of our Brand & Product Series, Focus Lab CEO Bill Kenney sits down with Lee Eisenbarth (Co-Founder, Max Q) to unpack why brand and product are still so often siloed — and why that separation is a critical failure for B2B startups and scale-ups.From early-stage identity myths to missed emotional cues in product design, this conversation sets the foundation for a new way forward: one where brand is built in from day one. What we cover: Why product-first thinking often undervalues brandHow emotional architecture builds resonance and retentionThe business risk of “brand as garnish” thinkingReal-world moments where brand drives product trust (Duolingo, Chase, Chewy)How to align marketing, product, and brand as one experience Whether you're a founder, product leader, or brand strategist, this is a must-watch on how to create unified, enduring experiences that move both hearts and markets. "Brand Isn't the Frosting. It's the Framework" (Lee's Article)Connect with Lee on LinkedIn ---Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves.---STAY IN TOUCH:► Newsletter: https://focuslab.agency/subscribe► LinkedIn: https://www.linkedin.com/company/focus-lab-llc► Podcast: https://creators.spotify.com/pod/prof...► Instagram: @focuslabllc Looking for a brand agency? We would love to hear from you. Email us: [email protected]

Totango’s CMO Karen Budell joins Focus Lab’s Bill Kenney to unpack how bold branding choices and a tight internal team led to a rebrand that didn’t just look good — it worked. From aligning internal cultures to creating a booth activation that got people talking, Karen shares tactical insights and strategic takeaways that any B2B leader navigating brand change can apply. In this episode, you’ll hear: The role a small, empowered team plays in driving rebrand successHow honest feedback (and base jumping) sparked a bold creative pivot mid-projectBehind the scenes insights from Totango’s booth activation — and why it workedWhy upholding the brief is one of the CMO’s most critical rolesAnd so much more! 🔗 Learn more about Focus Lab’s branding approach here. Episode Resources: 👉 View the new Totango brand in action 👉 Totango > Focus Lab case study 👉 Check out the communities Karen is a part of: PavilionWomen in RevenueCMO Coffee Talk --- Focus Lab is an established B2B brand agency that believes, without question, that the most successful companies are the ones who invest in branding. Focus Lab creates transformative B2B brands that resonate with their customers and stand out as industry leaders. Through a proven process and a shared commitment to create unforgettable experiences, we develop true partnerships that help B2B brands become their boldest, most original selves.---FOLLOW US: ► Podcast: https://anchor.fm/focuslab► Instagram: @focuslabllc ► LinkedIn: https://www.linkedin.com/company/focus-lab-llc► Dribbble: https://dribbble.com/focuslab ► Web: https://focuslab.agencyLooking for a brand agency? We would love to hear from you. Email us: [email protected]