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The Restorative Care Pathway (RCP) is one of the most exciting opportunities within Australia's new Support at Home program—but what is it, and how can it help older Australians maintain their independence? In this episode, Scott Lynch and Jacinta Cunningham explore how the Restorative Care Pathway works, who it's designed for, and why the move from an 8-week to a 16-week program is a significant step forward for achieving meaningful clinical outcomes. They also discuss person-centred goal setting, the role of allied health, and how restorative care can help older Australians regain confidence, improve function, and continue living well at home. Support the show

The integrated assessment tool (IAT) has raised many questions among providers and clients alike. Why is this shift happening now, and what does it mean for the future of support at home? Navigating these changes may feel daunting, but focusing on quality improvements can make a huge difference. In this episode, we'll unpack the key insights shared by Scott Lynch, founding director of Community Therapy, during his recent discussion with Jacinta Cunningham on the Community Therapy podcast. Key Takeaways for Providers and Clients Transparency is Key: Understanding how the integrated assessment tool works will empower clients and providers alike.Honest Communication: Clients should present their true needs during assessments to ensure adequate support.Adaptation to New Processes: Providers must navigate new claiming rules while maintaining a focus on quality service delivery.  Links Support at Home Program Details Community Therapy Website Community Therapy YouTube Community Therapy Facebook Community Therapy LinkedIn Community Therapy Instagram Scott's LinkedIn Support the show

In our latest podcast episode, Scott and Erin discuss how inclusive practice isn't about having all the right answers — it's about listening. As healthcare professionals, one of the most powerful tools we have is the ability to create space for people to tell their story. By approaching care with curiosity instead of assumptions, and by focusing on what matters most to the individual, we can help people feel seen, heard, and supported. Whether supporting someone from the LGBTQIA+ community, a First Nations background, a culturally diverse community, someone living with mental health challenges or anyone with a unique lived experience, the foundations of great care remain the same: ✨ Listen without assumptions. ✨ Lead with curiosity, not judgment. ✨ Create a safe space for people to share their story. ✨ Focus on their goals, values, and experiences. Because at the heart of person-centred care is simply seeing the person in front of you. Key Takeaways Creating an inclusive healthcare environment is an ongoing journey that requires commitment, awareness, and education. As we celebrate Pride Month, let’s focus on: - Using inclusive language and practices that respect individual identities. - Building our toolkit for sensitive practice and encouraging open communication. - Seeking continuous feedback to improve our approaches and ensure they meet the needs of our diverse patient population. By committing to these practices, we can create a supportive environment for all patients and honor the spirit of Pride Month every day of the year. Support the show

In this episode, Scott Lynch (Community Therapy's Founder and Managing Director) and Jacinta Cunningham (AHPRA registered Occupational Therapist, and Learning & Development Lead at Community Therapy) discuss the recent reforms in Australia's aged care funding, focusing on the Support at Home and Home Modifications schemes. They explore challenges, opportunities, and future directions for allied health professionals and care partners navigating this complex landscape.   The Support at Home program represents a significant shift in aged care funding, especially with the introduction of the AT and home modifications budget. Unlike previous systems that required older adults to save toward equipment or modifications, this new scheme provides a dedicated budget, streamlining access to essential supports.  Timestamps 00:00 Introduction to Support at Home and AT Home Mods Budget 01:33 Challenges and Improvements in the AT Home Mods Scheme 06:10 Navigating Early Days of Aged Care Reform 11:17 Concerns Over Capped Prices for Modifications 16:32 The Role of Advocacy in Aged Care 19:35 Understanding the Restorative Care Pathway 26:25 Streamlining Aged Care Services 28:01 Implications of Mandatory Price Caps 34:06 Survival Advice for Aged Care Managers Support the show

Welcome to the Aged Care & NDIS Update! This edition covers: NDIS – are NDIS reports actually being read?Aged Care Act – updates have been released by the DepartmentAged Care Worker Screening – proposed changesFor more details, check out our LinkedIn newsletter. Want to know more about Community Therapy? Allied Health 👉 We provide allied health services on the Central Coast and Hunter of NSW across the Aged Care, NDIA and Hospital at Home sectors - Make a referralManual Handling 👉 We are experts in manual handling training and have industry leading online modules - Learn moreSupport the show

Welcome to the Aged Care & NDIS Update! In this episode, Scott Lynch dives into the latest in Aged Care and NDIS, including: Wage increases for aged care workers.Extra funding for CHSP meal providers.Ongoing efforts to combat NDIS fraud.Updates to the NDIS Board and Advisory Council.Stay up to date with the key news and insights impacting the sector. For more details, check out our LinkedIn newsletter and learn how our manual handling training courses can support your organisation. LinkedIn Newsletter - https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7164123058020999168 Online Manual Handling Training - https://www.communitytherapy.com.au/courses/manual-handling-training/ Support the show

In this episode of the Community Therapy Podcast, Scott Lynch discusses recent developments in the NDIS and Aged Care sectors, focusing on NDIS pricing reforms led by IHACPA and the ACCC's warnings regarding misleading advertising practices. The episode aims to provide listeners with concise updates on industry news and highlights the importance of pricing parity and ethical advertising in supporting participants effectively. Takeaways NDIS pricing is currently managed by the NDIA.IHACPA is tasked with exploring future NDIS pricing reforms.Pricing harmonization is crucial for workforce stability.Misleading advertising can harm NDIS participants.ACCC is actively investigating problematic advertising practices.Community Therapy offers valuable online training courses - learn more hereSupport the show

Welcome to the first LIVE in-person episode of the Community Therapy Podcast! In this episode we have somewhat of a role-reversal. Scott Lynch (Founder and Managing Director) is interviewed by Harry Keating, who works in the communications and marketing team at Community Therapy. Together they discuss Scott’s career as a Physiotherapist and explore how Community Therapy came to be. Scott shares some of his key learnings as the business evolved, and how those learnings apply to our personal lives. We hope you find this chat valuable and entertaining! Timestamps (0:00) Intro (1:16) University Days and Getting Into Physiotherapy (6:03) Scott's Early Career as a Physio and Working With Older Adults (9:20) The Inspiration for Starting Community Therapy (16:40) Evolving and Building a Multidisciplinary Team (19:52) Scott’s Most Valuable Lessons. Personal Development, Meditation and Wellbeing (26:37) Stress Management in Healthcare (32:07) Narrative Based Medicine and Motivational Interviewing (36:52) The Future of Community Therapy and Healthcare Links Community Therapy Website Community Therapy Facebook Community Therapy Instagram Community Therapy LinkedIn Community Therapy YouTube Scott's LinkedIn Harry's LinkedIn Support the show

In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Tim Stewart (CEO & Medical Director of HEAL Urgent Care). HEAL is a walk-in urgent care clinic for non-life-threatening injuries and illnesses, with the goal of providing excellent care for patients while easing the burden on public emergency departments. Scott and Tim discuss how HEAL Urgent Care was built from the ground up - from ideation to the first week of operation. We hope you find this insightful and inspiring! Resources HEAL Urgent Care Website HEAL Urgent Care Facebook HEAL Urgent Care Instagram HEAL Urgent Care LinkedIn Tim's LinkedIn Community Therapy Website Community Therapy YouTube Community Therapy Facebook Community Therapy LinkedIn Scott's LinkedIn Takeaways HEAL aims to bridge the gap between general practice and the hospital, providing an alternative for patients who don't need hospital-level care.Prioritising an excellent consumer experience leads to better health and business outcomes.The clinic offers a comprehensive range of services, including X-rays, pathology, wound repair, fracture management, and more.Timestamps (0:00) Intro and Tim’s Background (4:15) The Journey of Setting Up HEAL Urgent Care (14:46) Importance of Innovation and Consumer Experience (24:58) The Scope of Care at HEAL (35:14) Medicare Urgent Care Clinics and HEAL’s Relationship With The Public Sector (41:33) Challenges and Opportunities for HEAL (49:52) Final Thoughts and The Future Support the show

In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Lorraine Poulos (Managing Director of Lorraine Poulos and Associates). Together they discuss all things in-home aged care reform. It’s a sector undergoing constant change and review, and many providers feel overwhelmed and uncertain of what the future may look like. In this episode, Scott and Lorraine discuss the reform pathways and explore strategies providers can utilise to best navigate the opportunities and risks that are likely to arise as the sector evolves. We hope you find this conversation useful and informative! Resources LPA & Associates Website Lorraine’s LinkedIn Community Therapy Website YouTube Facebook LinkedIn Scott's LinkedIn Takeaways The in-home aged care sector is undergoing constant change and reform, which presents challenges for providers.Seeking help and support from experts can provide valuable guidance and insights for navigating the complexities of the aged care landscape.Despite the challenges, opportunities for innovation and in the sector will arise as reforms are implemented.Timestamps (0:00) Introduction (1:10) Summary of In-Home Aged Care Reform (5:21) The Challenge of Uncertainty for Providers (11:48) Opportunities and Risks for Providers (18:44) Importance of Care Management (24:58) How Funding Models are Evolving (37:15) Getting Answers and Future Readiness (42:02) Stages of Choice, Resilience and Seeking Help Support the show

In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Viv Allanson (CEO of Maroba Caring Communities). They discuss the challenges and opportunities in residential aged care, the importance of physical activity and wellness programs for older adults, and the complexities of government regulation and its impact on the sector. We hope you find this conversation inspiring and illuminating! See a list of the resources mentioned in the podcast below. Resources Sunbeam Trial Info Article Sunbeam Trial Study Hunter Ageing Alliance Active Stronger Better Maroba Website Viv's LinkedIn Community Therapy Website Community Therapy YouTube Community Therapy Facebook Community Therapy LinkedIn Scott's LinkedIn Takeaways The funding and staffing requirements in aged care need to be addressed to ensure the delivery of quality care.Physical activity and wellness programs are essential in aged care to improve residents'  well-being and quality of life.Government regulations and reporting can be burdensome and are not always perfectly aligned with the best outcomes for residents.Timestamps 0:00 - Introduction and Background 2:45 - Challenges and Opportunities in Residential Aged Care 8:18 - The Role of Allied Health in Aged Care 11:09 - How Physical Activity Programs Improve Quality of Life 18:19 - Communicating Benefits of Physical Activity to Older Adults 26:20 - Quality Indicators and Regulatory Burden 31:15 - Structural Reform and Government Involvement 38:49 - The Need for In-Field Experience in Government Cabinets 42:38 - Leadership and Maintaining Optimism Support the show

In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Shirley Dalton (Professional Speaker, Leadership Coach and Creator of the Blueprint for Business Freedom). Together they discuss the value of developing an understanding of personality and communication to improve professional relationships. They explore personality types, communication styles, active listening, feedback, and provide practical tips for enhancing communication in various settings. There is so much actionable information in this episode. We hope get some value from it! Takeaways Great communication starts with active listening.Understanding your own personality type can help you adapt your communication to meet the needs of others.Understanding oneself and setting good intentions are important for providing the best experience and treatment in the healthcare setting.Timestamps 0:00 - Introduction 2:25 - Understanding Personality and Communication 8:35 - The REACH Personality Framework 11:07 - Demonstration of Profiling and Quadrants with Scott 21:51 - Adapting Communication in Different Settings 31:46 - Vulnerability and Feedback 40:43 - Identifying Exceptional Communicators 45:35 - How Fulfilment and Quality Communication Are Linked 49:01 - Learning Opportunities with Shirley Resources Complementary 1 Hour ‘Aha’ Session Shirley's Website Shirley's LinkedIn Community Therapy Website Community Therapy YouTube Community Therapy Facebook Community Therapy LinkedIn Scott's LinkedIn Support the show

In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Jim Moraitis (Founder and CEO of Village Local), who shares his journey of starting an organization that helps older Australians navigate the complexities of the aged care system. They discuss ways to best navigate the aged care sector and the importance of prioritising empathy and emotional sensitivity in healthcare. Takeaways Building trust and authority is crucial in navigating the changing aged care landscape.Empathy and care are essential in providing quality healthcare experiences.Prioritizing the consumer experience is essential and greatly improves the way an organisation operates.Timestamps 0:00 - Introduction and Background 1:20 - The Why Behind Village Local 6:34 - Starting Village Local 10:33 - Building Trust and Authority 17:47 - Barriers in the Aged Care Sector 23:41 - Empathy and Care in Healthcare 35:07 - Creating Systems for Better Support 45:13 - Prioritising The Consumer Experience 50:08 - Concluding Thoughts Resources VillageLocal Website - https://www.villagelocal.com.au/ VillageLocal Community Hub - https://community.villagelocal.com.au/ CarePath Navigator Program - https://www.carepath.com.au/ Youtube - https://www.youtube.com/@villagelocal Facebook - https://www.facebook.com/VillageLocal Linkedin - https://www.linkedin.com/in/jim-moraitis-55816545/ Community Therapy Website - https://www.communitytherapy.com.au/ YouTube - https://www.youtube.com/channel/UC0jWxssC757MijCsTBH_xhg Facebook - https://www.facebook.com/communitytherapyau LinkedIn - https://www.linkedin.com/company/community-therapy-au/ Scott's LinkedIn - https://www.linkedin.com/in/scottlynchct/ Support the show

In this episode Scott Lynch (Managing Director of Community Therapy) and Rowan Smith, (Founder of Tech Gym). Scott is Chair of the Australian Physiotherapy Association’s NSW Gerontology Committee and Managing Director of Community Therapy; a company he started 5 years ago that has grown to a team of 70 Physios, OTs, Dietitians, Speech Pathologists and Massage Therapists. Community Therapy delivers values-driven community, aged and disability allied health services across the Hunter and Central Coast regions of NSW. Today’s Guest Rowan Smith is an engineer and founded Tech Gym in 2018 to enable stroke survivors to return home with higher levels of independence.  Inspired by helping his 94-year-old grandmother through her stroke rehabilitation he wanted to improve the rehabilitation process for patients and therapists. Tech Gym develops robotic rehabilitation devices that can assist rehabilitation therapists in their day-to-day operations. They currently support upper limb rehabilitation for a range of disabilities. They aim to remove the struggles and pains that 1000's of therapists experience every day by reducing the physical labour required to rehabilitate a patient. Things you will learn what Tech Gym does as a companyhow Rowan found his passion to build technology for “good” barriers to delivering evidence-based practice in Stroke rehabilitationhow Rowan started Tech Gym and tips and tricks on founding a start-uphow the "metaverse" and augmented reality will apply to rehabilitationResources LinkedIn - Scott Lynch https://www.linkedin.com/in/scottlynchct/ LinkedIn - Rowan Smith https://www.linkedin.com/in/rowan-j-smith/Tech Gym - https://techgym.com.au/Support the show

In this episode Scott Lynch (Managing Director of Community Therapy) and Anton Croxford, (National Accounts Manager at Alpha Lifecare). Scott is Chair of the Australian Physiotherapy Association’s NSW Gerontology Committee and Managing Director of Community Therapy; a company he started 5 years ago that has grown to a team of 70 Physios, OTs, Dietitians, Speech Pathologists and Massage Therapists. Community Therapy delivers values-driven community, aged and disability allied health services across the Hunter and Central Coast regions of NSW. Today’s Guest Anton Croxford is the National Account Manager at Alpha Lifecare which was formed after a merger between Astris Lifecare and Alphacare in Feb 2021. Alphacare has been around for over 20 years and Astris Lifecare has been around over 40 years Alpha Lifecare has a mission to support medical professionals, aged care residents and rehabilitating patients on their healthcare journey with comfortable facility fit-outs and refurbishments, high-quality equipment and innovative tools. Things you will learn What Alpha Lifecare doesHow the equipment market has changed over the last 5 yearsComplexities about equipment prescription in the community healthcare sectorHow a collaborative approach is critical to successful community equipment prescriptionHow community healthcare challenges a your communication skillsHow important procurement teams are at present with complex freight changes with imported equipmentHow quality and compliance is a key focus in the equipment market The challenges of a company merger during a pandemicResources LinkedIn - Scott Lynch https://www.linkedin.com/in/scottlynchct/ LinkedIn - Anton Croxford https://www.linkedin.com/in/anton-croxford-272709104/Alpha Lifecare - https://www.alphalifecare.com.au/Support the show