Advertise on podcast: Connect Germantown

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Denver Clinton and Tammy Boyce of InSouth Bank to introduce Germantown to a new banking option rooted in deep history and strong community values. While new to Germantown, InSouth Bank has been serving customers since 1869, making it one of the oldest banks in Tennessee. As a family-owned, community-focused institution, their mission is simple: build meaningful relationships, make local decisions, and provide personalized service that larger banks often can’t match. Denver and Tammy share why Germantown was the perfect fit for their newest branch, highlighting the area’s strong small business presence and relationship-driven culture. They also explain what customers can expect—from faster, more flexible lending decisions to a welcoming, modern banking experience backed by real people who know their clients by name. The conversation also explores how InSouth supports local entrepreneurs, simplifies the process of switching banks, and balances modern digital banking tools with the personal touch of a true community bank. Whether you’re a business owner or an individual looking for a more personal banking experience, this episode offers a fresh look at what banking can—and should—feel like. To learn more or connect with InSouth Bank Germantown, visit or stop by their local branch: https://www.insouth.com/locations-and-hours/profile/memphis

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Gwyn Miller of Local Handyman of the Mid-South to talk about the importance of reliable home maintenance—and the people behind it. Gwyn shares her journey from real estate into business development with a fast-growing handyman company that’s redefining what it means to serve homeowners. From drywall repair and painting to flooring, pressure washing, and full bathroom renovations, Local Handyman handles a wide range of projects—both big and small—with a focus on craftsmanship and care. The conversation highlights common home maintenance issues that homeowners shouldn’t ignore, like wood rot and siding damage, which can quickly turn into larger, more expensive problems if left unaddressed. Gwyn also emphasizes the importance of hiring trusted professionals, checking reviews, and leaning on community recommendations when choosing who to bring into your home. What truly sets Local Handyman apart is their commitment to customer experience—treating every home with respect and every client like a neighbor. Whether it’s assembling furniture, completing repairs, or helping homeowners through unexpected damage, their team focuses on building trust from the first call to the final walkthrough. To learn more or schedule a service, visit or contact Local Handyman of the Mid-South directly: https://localhandyman.com/mid-south

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Melanie Suria, owner of Memphis Computer Support, to unpack one of the most critical—and often overlooked—topics for today’s business owners: cybersecurity. Melanie explains why cybersecurity is less about technology and more about the everyday decisions businesses make. From delaying system updates to reusing passwords, many small choices can quietly add up to major vulnerabilities. She also addresses one of the biggest misconceptions: that small businesses aren’t targets—when in reality, they’re often the easiest ones. The conversation dives into how cyber threats have evolved, especially with automation and AI, making attacks faster, more scalable, and more frequent than ever before. Melanie shares real-world examples of breaches and highlights how quickly operations can be disrupted when businesses aren’t prepared. Listeners will gain practical insights on how to reduce risk, including the importance of leadership involvement, employee training, secure backups, multi-factor authentication, and having a clear incident response plan. Melanie also emphasizes the need for layered protection—just like securing a home—to create a more resilient business environment. Whether you currently have IT support or are unsure where to start, this episode offers a clear roadmap for strengthening your cybersecurity posture and protecting what you’ve built. To learn more or connect with Memphis Computer Support, visit or reach out to their team directly: https://www.memphiscomputersupport.com/about-us/

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Derek Phillips, founder of Phillips Property Solutions, to talk about what it really takes to deliver high-quality home remodeling in the Memphis area. Derek shares his journey from working in real estate to launching his own construction company in 2019—starting out of his garage and growing into a full-service operation specializing in high-end kitchen and bathroom remodels. With over a decade of industry experience, he breaks down what truly sets his company apart: a relentless focus on communication, client experience, and doing exactly what he says he’ll do. The conversation dives into practical advice for homeowners, including how to properly vet a contractor, what to expect with renovation costs, and how to avoid common (and costly) mistakes. Derek also explains how his team handles unexpected issues, maintains quality control across projects, and keeps jobs on track financially. Plus, hear about exciting growth plans for Phillips Property Solutions—including a new commercial office and showroom experience, along with innovative tools like 3D renderings that help clients visualize their dream spaces before construction even begins. Whether you’re planning a renovation or simply want to better understand the process, this episode offers valuable insights from a trusted local expert. To learn more or schedule a consultation, visit or contact Phillips Property Solutions directly: https://www.ppsmemphis.com/

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Susie Gregory of Daybreak to explore a powerful and unique approach to adolescent mental health care. Founded in 1992, Daybreak was created to fill a critical gap in the mental health system—offering intensive, daily treatment for teens while allowing them to continue living at home. As a Partial Hospitalization Program (PHP), Daybreak combines therapy, education, and family support into a structured environment where students receive both mental health care and a full school day in one place. Susie shares how Daybreak serves children ages 10–18 who are facing challenges such as anxiety, depression, trauma, and even suicidal thoughts—meeting each child with compassion and individualized care. The program’s goal is not just stabilization, but helping each teen build a “life worth living” through evidence-based therapies like Dialectical Behavior Therapy (DBT), which Daybreak is uniquely certified to provide at the highest level. The conversation also highlights the critical role of family involvement, parent education, and community partnerships in supporting long-term success. With a strong focus on personalized care and small group sizes, Daybreak ensures every child receives the attention and support they need to heal and grow. Whether you’re a parent, educator, or community member, this episode offers meaningful insight into the challenges facing today’s youth—and the hope and healing that programs like Daybreak provide. To learn more or connect with Daybreak, visit or contact their team directly: http://daybreaktreatment.com/

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Nick Aiossa, Business and Executive Coach with Focal Point Coaching, to explore what it really takes to grow a business—and a leader. Nick shares his journey into business coaching, including a pivotal early experience where he helped transform a struggling company into a significantly more valuable and efficient operation. That hands-on success sparked his passion for helping business owners move from “firefighting” mode to building scalable, sustainable companies. The conversation dives deep into the mindset shifts that separate stuck business owners from those who scale successfully. Nick explains why so many leaders struggle with burnout, how to regain clarity and balance, and why building systems, trusting your team, and letting go of control are essential for growth. He also breaks down common business pitfalls—like inefficiencies, lack of accountability, and missing KPIs—and shares practical strategies to fix them. Plus, for owners thinking long-term, Nick offers insight into preparing a business for sale, increasing valuation, and reducing owner dependency to create a more attractive and profitable exit. Whether you’re a small business owner, executive, or entrepreneur, this episode delivers actionable advice on leadership, growth, and building a business that works for you—not the other way around. To connect with Nick Aiossa or learn more about Focal Point Coaching, reach out directly or visit https://nickaiossa.focalpointcoaching.com/

In this episode of Connect Germantown, host Janie Day of the Germantown Area Chamber of Commerce sits down with Nichelle Tabb of Hand & Stone Massage and Facial Spa to explore how wellness is becoming a way of life in the Memphis and Germantown community. Nichelle shares what sets Hand & Stone apart—from their personalized guest experience and “quiet session” customization to their commitment to ongoing education and high-quality, affordable services. The conversation dives into the real benefits of massage therapy and skincare, including how regular treatments can reduce stress, improve circulation, and support long-term physical and mental wellness. They also break down the flexibility of Hand & Stone’s membership model, designed to make self-care consistent and accessible without long-term contracts. Plus, learn about their community involvement, local partnerships, and upcoming events like Mother’s Day specials and wellness pop-ups. Whether you’re new to massage and facials or looking to build a consistent self-care routine, this episode offers practical insights and expert guidance to help you feel your best. To learn more or book an appointment, visit Hand & Stone Germantown or schedule online here: https://handandstone.com/locations/germantown/?srsltid=AfmBOopoXZdvXw6q0V7oNiSe3YyKldjQDY3_l0MeBzfJr-OcENK_f5yW

In this insightful episode of Connect Germantown, host Janie Day chats with Maria McLendon, Chief Marketing Officer at First South Financial Credit Union, about how the organization is staying true to its roots while embracing the future of finance. With over 17 branches and a long history of putting people over profit, First South lives out its tagline: Banking with Friends. Maria shares how her diverse career journey—from chambers of commerce to insurance to returning home to Memphis—ultimately led her to her “dream job” at First South. With a marketing strategy deeply grounded in member service, community engagement, and tech-forward thinking, First South is setting a powerful example for modern credit unions. 💡 In this episode, you’ll discover: How First South Financial differentiates itself from traditional banksThe evolution of marketing in the financial sector—from print to personalizationWhy community involvement is their marketing strategySurprising research on where Gen Z gets financial advice (hint: Reddit and Snapchat!)How First South is using social media, AI, and automation to educate and empowerThe role of financial literacy programs like First South at Work in local businessesA vision for the future of banking that centers around community, innovation, and education📍 Serving the Memphis metro region with over 17 branches 🌐 firstsouth.com 📱 Follow on LinkedIn, Instagram, Facebook, TikTok, Snapchat, and Reddit Whether you're Gen Z learning to budget, a small business owner looking for employee education tools, or a long-time member seeking a partner in your financial journey—First South is ready to be your friend in finance.

On this compassionate and eye-opening episode of Connect Germantown, host Janie Day speaks with Herbie Krisle, Executive Director of Page Robbins Adult Day Center, a nonprofit that’s been supporting families impacted by memory loss for over 30 years in Collierville, TN. Herbie shares how Page Robbins offers more than just adult day services—they deliver uplifting care, social connection, nutritious meals, and vital support for caregivers, all while operating with no government funding. From joyful activities to caregiver resources, this center is helping seniors—and their families—live fuller, more connected lives. 💜 In this episode, you’ll discover: What adult day programs are—and why they’re a critical “middle ground” between home and full-time careHow Page Robbins operates with a low client-to-caregiver ratio and five different activity programs dailyThe wide range of participants—from age 43 to 90+—and why no formal diagnosis is required to attendHow the nonprofit raises over $800,000 annually through events like their gala, golf tournament, and "0.0 No Show Fun Run"Free caregiver support programs available to the public, including support groups, education sessions, and Dementia Live simulationsHerbie’s advice for families noticing signs of cognitive decline and why early evaluations matter📍 Located in Collierville, TN 📞 901-854-1200 🌐 pagerobbins.org 📱 Follow on Facebook & Instagram: @pagerobbins From joyful moments to expert care, Page Robbins proves that those living with memory loss—and their caregivers—deserve days filled with meaning and connection.

In this thought-provoking episode of Connect Germantown, host Janie Day chats with Lynn Ballinger, a former fixed-income trader turned executive coach, who now helps business leaders grow, communicate better, and lead with confidence. From coaching Navy admirals to high-potential employees, Lynn shares his unique approach to self-awareness, team development, and finding purpose in leadership. Through real-world examples, Lynn breaks down the difference between coaching, consulting, and counseling—and why staying curious, not offended, is a game-changer in both business and life. 💼 In this episode, you’ll discover: What executive coaching really is—and isn’tHow overused strengths can become weaknessesThe surprising industries Lynn works with (including the U.S. Navy!)Why self-awareness is the first step toward being a better leaderCommon challenges leaders face—from poor communication to burnout and conflict avoidanceWhy coaching isn’t just for the C-suite—how rising professionals and entrepreneurs benefit tooWhen to hire a coach (hint: it’s probably sooner than you think)Lynn’s top book recommendations on leadership, identity, and curiosity📚 Bonus: Lynn shares his book summaries and takeaways with anyone who reaches out!📞 Reach Lynn at 🌐 ballingerexecutivecoaching.com 🔗 LinkedIn: Lynn Ballinger on LinkedIn ▶️ YouTube: Ballinger Executive Coaching Whether you’re leading a team or planning your next move, this episode offers insight, encouragement, and clarity on becoming the leader you were meant to be.

In this episode of Connect Germantown, Chamber President Janie Day sits down with Richard Crowe, owner of Crowe Services, to talk about the family-founded HVAC, plumbing, and generator service company that’s been a trusted Germantown name for over 20 years. What started with one truck in a backyard storage shed has grown into a reputable, customer-first business with a strong local team—and the certifications to match. Richard breaks down everything homeowners need to know about HVAC maintenance, generators, duct cleaning, and how permits protect you and your insurance. 🔧 In this episode, you’ll learn: The full scope of services Crowe provides, including HVAC, plumbing, gas logs, home generators, and insulationWhy permit compliance is crucial for safety and insuranceHow often to change your air filters, flush your tankless water heater, and clean your dryer ductsTips for avoiding frozen AC systems and catching easy fixes like thermostat battery issuesWhy Crowe is one of the few local companies certified to do both installation and warranty work on Generac generatorsHow Crowe’s “Where’s Richard?” van challenge connects with the communityThe legacy of service, family values, and integrity that started with Richard’s dad in Germantown📍 Based in Germantown, TN 📞 Call 901-413-5361 🌐 CroweHVAC.com Whether it’s your heating, cooling, plumbing, or peace of mind—Crowe Services has you covered.

In this delicious episode of Connect Germantown, Chamber President Janie Day sits down with Wendell Donelson, founder and executive chef of Donelson’s Catering, to explore how this Memphis favorite has served up mouthwatering meals and five-star hospitality for over 22 years. From his early days as a U.S. Air Force cook to his role as a sous chef at the iconic Peabody Hotel, Wendell shares the inspiring journey of how faith, family, and flavor led him to launch his own business. Today, Donelson’s Catering is known for its elegant presentation, diverse menus, and impeccable attention to detail—serving everything from corporate events and weddings to nonprofit galas and milestone celebrations. 🎧 In this episode, you’ll discover: How Wendell went from cooking at the Peabody to catering for 5,000 guestsThe types of cuisine Donelson’s offers—from classic Southern to global dishes like Indian, French, and MexicanThe secrets behind their famous buffets, interactive food stations, and custom menu optionsHow they accommodate dietary restrictions with ease and creativityWhat makes their table presentation and team professionalism stand outCurrent catering trends like small plates, sustainability, and live cooking stationsTheir commitment to hiring hospitality-minded banquet servers📍 Located at 8225 Dexter Rd, Suite 107, Cordova, TN 📞 901-757-4300 🌐 donelsonscatering.com 📱 Follow them on Instagram & Facebook: @donelsonscatering Whether you’re planning a wedding, corporate luncheon, or grand gala, Donelson’s Catering brings excellence, quality, and heart to every plate.

In this innovative episode of Connect Germantown, Chamber President Janie Day sits down with Anders and Meredith Goranson, co-founders of The Good Viking, a locally-owned tech solutions company helping families and small businesses make technology less overwhelming and more effective. What started in 2016 as a side hustle has become a go-to resource for smart home automation, home audio-video installations, and small business IT support across the Mid-South. Whether you're dealing with slow Wi-Fi, want to install a home theater, or need cybersecurity tips for your business, The Good Viking is your "easy button." 🔧 In this episode, you’ll learn: What sets The Good Viking apart: personalized, boutique-style service and long-term supportHow to improve your internet reliability and Wi-Fi coverageThe best ways to secure your digital life with multi-factor authentication and password managementSmart solutions for managing kids’ screen time and Wi-Fi accessWhy families and businesses alike benefit from tech that's customized—not one-size-fits-allTips for creating immersive home theaters and seamless smart home systemsThe best entry-level smart devices to start with on a budgetHow smart home automation can simplify life (yes, even your trash day reminder)📞 Contact The Good Viking: Call: 901-409-4492 Email: [email protected] 🌐 Website: www.thegoodviking.com 📱 Follow them on Instagram, Facebook, and LinkedIn: @thegoodviking From tech support to theater setups, The Good Viking brings thoughtful, simplified solutions right to your home or business—with a Viking-sized dose of customer care.

On this episode of Connect Germantown, host Janie Day welcomes Deven Patel, owner of Game Day Men’s Health in Memphis and Collierville, to discuss how this fast-growing franchise is helping men take charge of their health in a judgment-free, welcoming environment. Deven shares what inspired him to launch Game Day in the Mid-South, how the clinics provide fast, clinically-backed care with a hospitality-style experience, and why men over 35 are turning to solutions like testosterone therapy, peptides, and wellness coaching to feel their best. Listeners will learn: What Game Day Men’s Health offers—from testosterone therapy to vitamin injections and weight loss programsHow their process differs from traditional clinics with same-day diagnostics and tailored care plansCommon health issues men face (low energy, brain fog, ED, fatigue) and how they’re often misunderstoodWhy insurance isn’t accepted—and how that leads to more personalized and efficient careReal-life success stories that range from improved relationships to life-saving diagnosesThe importance of early intervention and having honest conversations about men’s healthWith a focus on comfort, confidentiality, and clinical excellence, Game Day is proving that men’s health doesn’t have to take a back seat—and it's making a big impact in the Germantown area. 📍Locations: • 5220 Park Ave, Memphis, TN 38119 • 2028 West Poplar Ave, Collierville, TN 38017 📞 Call Memphis at 901-589-2969 📞 Call Collierville at 901-286-2688 🌐 GameDayMensHealth.com

In this episode of Connect Germantown, Chamber President Janie Day sits down with Jessie and Lukas, the dynamic duo behind The Junk Llamas, a locally loved junk removal and dumpster rental company with a heart for community and sustainability. From meeting at Rhodes College, to launching a business in their early twenties, Jessie and Lukas share their inspiring entrepreneurial journey—including the quirky origin of their name, challenges of scaling while maintaining quality, and the not-so-glamorous realities of junk hauling (spoiler alert: one story involves a 30-year-old freezer and black sludge). Listeners will learn: How The Junk Llamas was born from a $12 trailer and a neighbor's adviceThe difference between "junk" and donations—and why they hate the word "junk"What sets them apart in a crowded industry: fair pricing, fast service, and community-driven valuesTheir partnerships with organizations like Habitat for Humanity, Goodwill, and BAM ThriftTips for aspiring entrepreneurs in the service sectorWhy joining the Germantown Area Chamber was a game-changer for their businessWhether you’re decluttering a home or just love a good startup story, this episode is full of heart, hustle, and humor. 📞 Book with them at thejunkllamas.com or text/call Jessie directly at 901-504-6566. Follow them on Instagram and Facebook @TheJunkLlamas