Advertise on podcast: So Here’s Your Challenge

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Provocative questions, innovative models, and new thinking on growing your business in a 5-minute action-oriented podcast. Insights on Business Growth, Thought Leadership, Digital Strategy, and Trust. Each episode focuses on solving one issue, gives perspective, practical tactics and a motivating call to action. Randall Craig is a serial entrepreneur, former public company executive, and author of 8 books and over 600 articles on business growth. He has advised over 100 major organizations, including global financial institutions, professional service firms, publishers, entrepreneurs, and not-for-profits. Recognized as #10 in Feedspot’s 30 Best Business Strategy Podcasts list: https://blog.feedspot.com/business_strategy_podcasts/.

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Just In Time & Continuous Improvement: Marketing and Stakeholder Engagement

2024/02/27

What can the world of manufacturing teach us about Social Media, Marketing, and Stakeholder Engagement? On the face of it, not much, but look more closely, and there are two concepts that are surprisingly relevant: Continuous Improvement, and Just-in-Time.

Giving Credit

2024/02/20

Doesn’t it feel good when someone recognizes the great work that you do each day? And conversely, doesn’t it feel awful when your faults are publicly exposed? Too often, we jump on the “fault” bandwagon, and don’t give credit to others for the great things that they do.

Yes Means No

2024/02/13

It is tough saying “No” when someone asks for your help or your commitment. We don’t want to let down our colleagues, friends, or family. We don’t want them to think we lack the capability. And we want to develop the reputation as someone who always steps up to the plate.

Is Social Media Supposed to Sell?

2024/02/06

Consider these Podcasts: there hundreds of them, and they certainly don’t “sell” anything. Each provides a small nugget of information, and tie it to an immediate action. These non-salesy Podcasts, like the vast majority of blogs, are designed to credentialize expertise and build trust, slowly over time.

Increasing Newsletter Subscriptions

2024/01/30

Are you really satisfied with the response rate of your newsletter registration form on your website? Do you think that, just maybe, your list could be bigger? Instead of thinking of the sign-up form as a sign-up form, think of it as a transaction...

Momentum Marketing

2024/01/23

What is the difference between a successful marketing campaign and an unsuccessful one? Yes, ROI is certainly the standard answer, but it is also completely insufficient...

Rangers and Scouts: Organizational Communication and Alignment

2024/01/16

In an army, every person has a role. The foot soldier is on the front line. The general sets the strategy. But how does the general know what’s happening, beyond the front lines? And similarly, how do senior managers understand the impact — and the opportunity — of the newest digital almost-trend or platform? Hint: Rangers and Scouts...

Customer Service: Automated, Templated, or Customized?

2024/01/09

Many organizations struggle with setting up a digital response strategy. How do you trust front line staff to answer properly, if they don’t know the policies? How do you have a consistent response, no matter who responds, or when? How do you provide these responses, whether the channel is the website chat, email, social media, mobile, or phone? And how do you minimize service costs, while maintaining service quality?

Consumerization

2024/01/02

Wikipedia defines consumerization as the reorientation of product and service designs to focus on (and market to) the end user as an individual consumer, verses an earlier era of organization-oriented offerings. It speaks to growing markets by looking for a completely different category of buyer, who may also be an influencer for the organizational purchase...

The Long Game: The Road to Success in Business

2023/12/26

While it may have been quite some time since your student days, there is a concept — the Long Game — that is more relevant as your career progresses. While instant gratification is satisfying, longer-term fundamental advancement often takes much longer. Said another way, Rome wasn’t built in a day, and neither will be your success...

Stealing Ideas and Social Media

2023/12/19

In grade one, we were told no cheating. In grade six or seven, we learned about plagiarism. By high school, we learned about citations, attribution, and the importance of quoting the source. But in today’s digital world, have these rules changed? Sadly, maybe, the answer is yes.

Innovation: What’s Your Next Game Changing Idea?

2023/12/12

If you are old enough to remember Black and White televisions, then you’re old enough to remember how revolutionary color television was. If not, perhaps you remember how the microwave oven changed how the world cooked? Or what it was like without the internet, let alone Facebook, YouTube, or Google...