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In episode 20 of Recsperts, we welcome Bram van den Akker, Senior Machine Learning Scientist at Booking.com. Bram's work focuses on bandit algorithms and counterfactual learning. He was one of the creators of the Practical Bandits tutorial at the World Wide Web conference. We talk about the role of bandit feedback in decision making systems and in specific for recommendations in the travel industry. In our interview, Bram elaborates on bandit feedback and how it is used in practice. We discuss off-policy- and on-policy-bandits, and we learn that counterfactual evaluation is right for selecting the best model candidates for downstream A/B-testing, but not a replacement. We hear more about the practical challenges of bandit feedback, for example the difference between model scores and propensities, the role of stochasticity or the nitty-gritty details of reward signals. Bram also shares with us the challenges of recommendations in the travel domain, where he points out the sparsity of signals or the feedback delay. At the end of the episode, we can both agree on a good example for a clickbait-heavy news service in our phones. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.Don't forget to follow the podcast and please leave a review (00:00) - Introduction (02:58) - About Bram van den Akker (09:16) - Motivation for Practical Bandits Tutorial (16:53) - Specifics and Challenges of Travel Recommendations (26:19) - Role of Bandit Feedback in Practice (49:13) - Motivation for Bandit Feedback (01:00:54) - Practical Start for Counterfactual Evaluation (01:06:33) - Role of Business Rules (01:11:26) - better cut this section coherently (01:17:48) - Rewards and More (01:32:45) - Closing Remarks Links from the Episode:Bram van den Akker on LinkedInPractical Bandits: An Industry Perspective (Website)Practical Bandits: An Industry Perspective (Recording)Tutorial at The Web Conference 2020: Unbiased Learning to Rank: Counterfactual and Online ApproachesTutorial at RecSys 2021: Counterfactual Learning and Evaluation for Recommender Systems: Foundations, Implementations, and Recent AdvancesGitHub: Open Bandit PipelinePapers: van den Akker et al. (2023): Practical Bandits: An Industry Perspectivevan den Akker et al. (2022): Extending Open Bandit Pipeline to Simulate Industry Challengesvan den Akker et al. (2019): ViTOR: Learning to Rank Webpages Based on Visual FeaturesGeneral Links: Follow me on LinkedInFollow me on XSend me your comments, questions and suggestions to marcel.kurovski@gmail.comRecsperts Website

In episode 19 of Recsperts, we welcome Himan Abdollahpouri who is an Applied Research Scientist for Personalization & Machine Learning at Spotify. We discuss the role of popularity bias in recommender systems which was the dissertation topic of Himan. We talk about multi-objective and multi-stakeholder recommender systems as well as the challenges of music and podcast streaming personalization at Spotify. In our interview, Himan walks us through popularity bias as the main cause of unfair recommendations for multiple stakeholders. We discuss the consumer- and provider-side implications and how to evaluate popularity bias. Not the sheer existence of popularity bias is the major problem, but its propagation in various collaborative filtering algorithms. But we also learn how to counteract by debiasing the data, the model itself, or it's output. We also hear more about the relationship between multi-objective and multi-stakeholder recommender systems. At the end of the episode, Himan also shares the influence of popularity bias in music and podcast streaming at Spotify as well as how calibration helps to better cater content to users' preferences. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.Don't forget to follow the podcast and please leave a review (00:00) - Introduction (04:43) - About Himan Abdollahpouri (15:23) - What is Popularity Bias and why is it important? (25:05) - Effect of Popularity Bias in Collaborative Filtering (30:30) - Individual Sensitivity towards Popularity (36:25) - Introduction to Bias Mitigation (53:16) - Content for Bias Mitigation (56:53) - Evaluating Popularity Bias (01:05:01) - Popularity Bias in Music and Podcast Streaming (01:08:04) - Multi-Objective Recommender Systems (01:16:13) - Multi-Stakeholder Recommender Systems (01:18:38) - Recommendation Challenges at Spotify (01:35:16) - Closing Remarks Links from the Episode:Himan Abdollahpouri on LinkedInHiman Abdollahpouri on XHiman's WebsiteHiman's PhD Thesis on "Popularity Bias in Recommendation: A Multi-stakeholder Perspective"2nd Workshop on Multi-Objective Recommender Systems (MORS @ RecSys 2022)Papers: Su et al. (2009): A Survey on Collaborative Filtering TechniquesMehrotra et al. (2018): Towards a Fair Marketplace: Counterfactual Evaluation of the trade-off between Relevance, Fairness & Satisfaction in Recommender SystemsAbdollahpouri et al. (2021): User-centered Evaluation of Popularity Bias in Recommender SystemsAbdollahpouri et al. (2019): The Unfairness of Popularity Bias in RecommendationAbdollahpouri et al. (2017): Controlling Popularity Bias in Learning-to-Rank RecommendationWasilewsi et al. (2016): Incorporating Diversity in a Learning to Rank Recommender SystemOh et al. (2011): Novel Recommendation Based on Personal Popularity TendencySteck (2018): Calibrated RecommendationsAbdollahpouri et al. (2023): Calibrated Recommendations as a Minimum-Cost Flow ProblemSeymen et al. (2022): Making smart recommendations for perishable and stockout productsGeneral Links: Follow me on LinkedInFollow me on XSend me your comments, questions and suggestions to marcel@recsperts.comRecsperts Website

In episode 18 of Recsperts, we hear from Professor Sole Pera from Delft University of Technology. We discuss the use of recommender systems for non-traditional populations, with children in particular. Sole shares the specifics, surprises, and subtleties of her research on recommendations for children. In our interview, Sole and I discuss use cases and domains which need particular attention with respect to non-traditional populations. Sole outlines some of the major challenges like lacking public datasets or multifaceted criteria for the suitability of recommendations. The highly dynamic needs and abilities of children pose proper user modeling as a crucial part in the design and development of recommender systems. We also touch on how children interact differently with recommender systems and learn that trust plays a major role here. Towards the end of the episode, we revisit the different goals and stakeholders involved in recommendations for children, especially the role of parents. We close with an overview of the current research community. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.Don't forget to follow the podcast and please leave a review (00:00) - Introduction (04:56) - About Sole Pera (06:37) - Non-traditional Populations (09:13) - Dedicated User Modeling (25:01) - Main Application Domains (40:16) - Lack of Data about non-traditional Populations (47:53) - Data for Learning User Profiles (57:09) - Interaction between Children and Recommendations (01:00:26) - Goals and Stakeholders (01:11:35) - Role of Parents and Trust (01:17:59) - Evaluation (01:26:59) - Research Community (01:32:37) - Closing Remarks Links from the Episode:Sole Pera on LinkedInSole's WebsiteChildren and RecommendersKidRec 2022People and Information Retrieval Team (PIReT)Papers: Beyhan et al. (2023): Covering Covers: Characterization Of Visual Elements Regarding SleevesMurgia et al. (2019): The Seven Layers of Complexity of Recommender Systems for Children in Educational ContextsPera et al. (2019): With a Little Help from My Friends: User of Recommendations at SchoolCharisi et al. (2022): Artificial Intelligence and the Rights of the Child: Towards an Integrated Agenda for Research and PolicyGómez et al. (2021): Evaluating recommender systems with and for children: towards a multi-perspective frameworkNg et al. (2018): Recommending social-interactive games for adults with autism spectrum disorders (ASD)General Links: Follow me on LinkedInFollow me on TwitterSend me your comments, questions and suggestions to marcel@recsperts.comRecsperts Website

In episode 17 of Recsperts, we meet Miguel Fierro who is a Principal Data Science Manager at Microsoft and holds a PhD in robotics. We talk about the Microsoft recommenders repository with over 15k stars on GitHub and discuss the impact of LLMs on RecSys. Miguel also shares his view of the T-shaped data scientist. In our interview, Miguel shares how he transitioned from robotics into personalization as well as how the Microsoft recommenders repository started. We learn more about the three key components: examples, library, and tests. With more than 900 tests and more than 30 different algorithms, this library demonstrates a huge effort of open-source contribution and maintenance. We hear more about the principles that made this effort possible and successful. Therefore, Miguels also shares the reasoning behind evidence-based design to put the users of microsoft-recommenders and their expectations first. We also discuss the impact that recent LLM-related innovations have on RecSys. At the end of the episode, Miguel explains the T-shaped data professional as an advice to stay competitive and build a champion data team. We conclude with some remarks regarding the adoption and ethical challenges recommender systems pose and which need further attention. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts.Don't forget to follow the podcast and please leave a review (00:00) - Episode Overview (03:34) - Introduction Miguel Fierro (16:19) - Microsoft Recommenders Repository (30:04) - Structure of MS Recommenders (34:16) - Contributors to MS Recommenders (37:10) - Scalability of MS Recommenders (39:32) - Impact of LLMs on RecSys (48:26) - T-shaped Data Professionals (53:29) - Further RecSys Challenges (59:28) - Closing Remarks Links from the Episode:Miguel Fierro on LinkedInMiguel Fierro on TwitterMiguel's WebsiteMicrosoft RecommendersMcKinsey (2013): How retailers can keep up with consumersFortune (2012): Amazon's recommendation secretRecSys 2021 Keynote by Max Welling: Graph Neural Networks for Knowledge Representation and RecommendationPapers: Geng et al. (2022): Recommendation as Language Processing (RLP): A Unified Pretrain, Personalized Prompt & Predict Paradigm (P5)General Links: Follow me on LinkedInFollow me on TwitterSend me your comments, questions and suggestions to marcel@recsperts.comRecsperts Website

In episode 16 of Recsperts, we hear from Michael D. Ekstrand, Associate Professor at Boise State University, about fairness in recommender systems. We discuss why fairness matters and provide an overview of the multidimensional fairness-aware RecSys landscape. Furthermore, we talk about tradeoffs, methods and receive practical advice on how to get started with tackling unfairness. In our discussion, Michael outlines the difference and similarity between fairness and bias. We discuss several stages at which biases can enter the system as well as how bias can indeed support mitigating unfairness. We also cover the perspectives of different stakeholders with respect to fairness. We also learn that measuring fairness depends on the specific fairness concern one is interested in and that solving fairness universally is highly unlikely. Towards the end of the episode, we take a look at further challenges as well as how and where the upcoming RecSys 2023 provides a forum for those interested in fairness-aware recommender systems. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts. (00:00) - Episode Overview (02:57) - Introduction Michael Ekstrand (17:08) - Motivation for Fairness-Aware Recommender Systems (25:45) - Overview and Definition of Fairness in RecSys (46:51) - Distributional and Representational Harm (53:59) - Relationship between Fairness and Bias (01:04:43) - Tradeoffs (01:13:36) - Methods and Metrics for Fairness (01:28:06) - Practical Advice for Tackling Unfairness (01:32:24) - Further Challenges (01:35:24) - RecSys 2023 (01:38:29) - Closing Remarks Links from the Episode:Michael Ekstrand on LinkedInMichael Ekstrand on MastodonMichael's WebsiteGroupLens Lab at University of MinnesotaPeople and Information Research Team (PIReT)6th FAccTRec Workshop: Responsible RecommendationNORMalize: The First Workshop on Normative Design and Evaluation of Recommender SystemsACM Conference on Fairness, Accountability, and Transparency (ACM FAccT)Coursera: Recommender Systems SpecializationLensKit: Python Tools for Recommender SystemsChris Anderson - The Long Tail: Why the Future of Business Is Selling Less of MoreFairness in Recommender Systems (in Recommender Systems Handbook)Ekstrand et al. (2022): Fairness in Information Access SystemsKeynote at EvalRS (CIKM 2022): Do You Want To Hunt A Kraken? Mapping and Expanding Recommendation FairnessFriedler et al. (2021): The (Im)possibility of Fairness: Different Value Systems Require Different Mechanisms For Fair Decision MakingSafiya Umoja Noble (2018): Algorithms of Oppression: How Search Engines Reinforce RacismPapers: Ekstrand et al. (2018): Exploring author gender in book rating and recommendationEkstrand et al. (2014): User perception of differences in recommender algorithmsSelbst et al. (2019): Fairness and Abstraction in Sociotechnical SystemsPinney et al. (2023): Much Ado About Gender: Current Practices and Future Recommendations for Appropriate Gender-Aware Information AccessDiaz et al. (2020): Evaluating Stochastic Rankings with Expected ExposureRaj et al. (2022): Fire Dragon and Unicorn Princess; Gender Stereotypes and Children's Products in Search Engine ResponsesMitchell et al. (2021): Algorithmic Fairness: Choices, Assumptions, and DefinitionsMehrotra et al. (2018): Towards a Fair Marketplace: Counterfactual Evaluation of the trade-off between Relevance, Fairness & Satisfaction in Recommender SystemsRaj et al. (2022): Measuring Fairness in Ranked Results: An Analytical and Empirical ComparisonBeutel et al. (2019): Fairness in Recommendation Ranking through Pairwise ComparisonsBeutel et al. (2017): Data Decisions and Theoretical Implications when Adversarially Learning Fair RepresentationsDwork et al. (2018): Fairness Under CompositionBower et al. (2022): Random Isn't Always Fair: Candidate Set Imbalance and Exposure Inequality in Recommender SystemsZehlike et al. (2022): Fairness in Ranking: A SurveyHoffmann (2019): Where fairness fails: data, algorit

In episode 15 of Recsperts, we delve into podcast recommendations with senior data scientist, Mirza Klimenta. Mirza discusses his work on the ARD Audiothek, a public broadcaster of audio-on-demand content, where he is part of pub. Public Value Technologies, a subsidiary of the two regional public broadcasters BR and SWR. We explore the use and potency of simple algorithms and ways to mitigate popularity bias in data and recommendations. We also cover collaborative filtering and various approaches for content-based podcast recommendations, drawing on Mirza's expertise in multidimensional scaling for graph drawings. Additionally, Mirza sheds light on the responsibility of a public broadcaster in providing diversified content recommendations. Towards the end of the episode, Mirza shares personal insights on his side project of becoming a novelist. Tune in for an informative and engaging conversation. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts. (00:00) - Episode Overview (01:43) - Introduction Mirza Klimenta (08:06) - About ARD Audiothek (21:16) - Recommenders for the ARD Audiothek (30:03) - User Engagement and Feedback Signals (46:05) - Optimization beyond Accuracy (51:39) - Next RecSys Steps for the Audiothek (57:16) - Underserved User Groups (01:04:16) - Cold-Start Mitigation (01:05:06) - Diversity in Recommendations (01:07:50) - Further Challenges in RecSys (01:10:03) - Being a Novelist (01:16:07) - Closing Remarks Links from the Episode:Mirza Klimenta on LinkedInARD Audiothekpub. Public Value TechnologiesImplicit: Fast Collaborative Filtering for Implicit DatasetsFairness in Recommender Systems: How to Reduce the Popularity BiasPapers: Steck (2019): Embarrasingly Shallow Auoencoders for Sparse DataHu et al. (2008): Collaborative Filtering for Implicit Feedback DatasetsCer et al. (2018): Universal Sentence EncoderGeneral Links: Follow me on Twitter: https://twitter.com/MarcelKurovskiSend me your comments, questions and suggestions to marcel@recsperts.comPodcast Website: https://www.recsperts.com/

In episode number 14 of Recsperts we talk to Daniel Svonava, CEO and Co-Founder of Superlinked, delivering user modeling infrastructure. In his former role he was a senior software engineer and tech lead at YouTube working on ad performance prediction and pricing. We discuss the crucial role of user modeling for recommendations and discovery. Daniel presents two examples from YouTube’s ad performance forecasting to demonstrate the bandwidth of use cases for user modeling. We also discuss sources of information that fuel user models and additional personlization tasks that benefit from it like user onboarding. We learn that the tight combination of user modeling with (near) real-time updates is key to a sound personalized user experience. Daniel also shares with us how Superlinked provides personalization as a service beyond ecommerce-centricity. Offering personalized recommendations of items and people across various industries and use cases is what sets Superlinked apart. In the end, we also touch on the major general challenge of the RecSys community which is rebranding in order to establish a more positive image of the field. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts. Chapters: (03:35) - Introduction Daniel Svonava (10:18) - Introduction to User Modeling (17:52) - User Modeling for YouTube Ads (35:43) - Real-Time Personalization (57:29) - ML Tooling for User Modeling and Real-Time Personalization (01:07:41) - Superlinked as a User Modeling Infrastructure (01:31:22) - Rebranding RecSys as Major Challenge (01:37:40) - Final Remarks Links from the Episode:Daniel Svonava on LinkedInDaniel Svonava on TwitterSuperlinked - User Modeling InfrastructureThe 2023 MAD (Machine Learning, Artificial Intelligence, Data Science) LandscapeEric Ries: The Lean StartupRob Fitzpatrick: The Mom TestPapers: Liu et al. (2022): Monolith: Real Time Recommendation System With Collisionless Embedding TableRSPapers CollectionGeneral Links: Follow me on Twitter: https://twitter.com/MarcelKurovskiSend me your comments, questions and suggestions to marcel@recsperts.comPodcast Website: https://www.recsperts.com/

This episode of Recsperts features Justin Basilico who is director of research and engineering at Netflix. Justin leads the team that is in charge of creating a personalized homepage. We learn more about the evolution of the Netflix recommender system from rating prediction to using deep learning, contextual multi-armed bandits and reinforcement learning to perform personalized page construction. Deep content understanding drives the creation of useful groupings of videos to be shown in a personalized homepage. Justin and I discuss the misalignment of metrics as just one out of many elements that is making personalization still “super hard”. We hear more about the journey of deep learning for recommender systems where real usefulness comes from taking advantage of the variety of data besides pure user-item interactions, i.e. histories, content, and context. We also briefly touch on RecSysOps for detecting, predicting, diagnosing and resolving issues in a large-scale recommender systems and how it helps to alleviate item cold-start. In the end of this episode, we talk about the company culture at Netflix. Key elements are freedom and responsibility as well as providing context instead of exerting control. We hear that being really comfortable with feedback is important for high-performance people and teams. Enjoy this enriching episode of RECSPERTS - Recommender Systems Experts. Chapters: (03:13) - Introduction Justin Basilico (07:37) - Evolution of the Netflix Recommender System (22:28) - Page Construction of the Personalized Netflix Homepage (32:12) - Misalignment of Metrics (37:36) - Experience with Deep Learning for Recommender Systens (48:10) - RecSysOps for Issue Detection, Diagnosis and Response (55:38) - Bandits Recommender Systems (01:03:22) - The Netflix Culture (01:13:33) - Further Challenges (01:15:48) - RecSys 2023 Industry Track (01:17:25) - Closing Remarks Links from the Episode:Justin Basilico on LinkedinJustin Basilico on TwitterNetflix Research PublicationsThe Netflix Tech BlogCONSEQUENCES+REVEAL Workshop at RecSys 2022Learning a Personalized Homepage (Alvino et al., 2015)Recent Trends in Personalization at Netflix (Basilico, 2021)RecSysOps: Best Practices for Operating a Large-Scale Recommender System (Saberian et al., 2022)Netflix Fourth Quarter 2022 Earnings InterviewNo Rules Rules - Netflix and the Culture of Reinvention (Hastings et al., 2020)Job Posting for Netflix' Recommendation TeamPapers: Steck et al. (2021): Deep Learning for Recommender Systems: A Netflix Case StudySteck et al. (2021): Negative Interactions for Improved Collaborative Filtering: Don't go Deeper, go HigherMore et al. (2019): Recap: Designing a more Efficient Estimator for Off-policy Evaluation in Bandits with Large Action SpacesBhattacharya et al. (2022): Augmenting Netflix Search with In-Session Adapted RecommendationsGeneral Links: Follow me on Twitter: https://twitter.com/MarcelKurovskiSend me your comments, questions and suggestions to marcel@recsperts.comPodcast Website: https://www.recsperts.com/

In episode number 12 of Recsperts we meet Rishabh Mehrotra, the Director of Machine Learning at ShareChat and former Staff Research Scientist & Area Tech Lead at Spotify. We discuss user need, intent and satisfaction, contrast discovery with diversity and learn about marketplace and multi-stakeholder recommenders. Rishabh also introduces us into the creator economy at ShareChat.

In episode number 11 of Recsperts we meet Flavian Vasile who is a Principal Scientist at Criteo AI Lab. We dive into the specifics of personalized advertising and talk about click versus conversion optimization. Flavian also walks us through alternative recommender modelling approaches like economic and generative recommendations.

In episode ten of Recsperts we discuss the application of recommender systems to the human resources domain for matching people with jobs. I talk to David Graus, the Data Science Chapter Lead at Randstad which provides HR services to clients worldwide. David shares how recommender systems can support human recruiters by proposing the right candidates for vacancies. We also learn more about the biases that can play a role in that process and how to address them.

In episode nine of Recsperts we introduce RecPack which is the new recommender package for Python for easy, consistent and extensible experimentation and benchmarking. I talk to Lien Michiels and Robin Verachtert who are both industrial PhD students at the University of Antwerp. They also share how they provide modularized personalization for customers in the news and ecommerce sector at Froomle. In adition, we learn more about their research on filter bubbles as well as recommender model degradation and retraining.