Advertise on podcast: The Scoop With Erica Krupin

Mike Casten, a veteran pet waste removal entrepreneur, joined Erica at ScoopCon to discuss scaling his business and shifting from personal attachment to professional management. He emphasized the importance of implementing tracking systems, establishing clear SOP manuals, and developing a team-focused mindset to handle daily operational hurdles without emotional burnout. By treating his enterprise like a saleable asset rather than a personal extension of himself, he successfully positioned the company for future growth and brought his general manager to the conference to foster executive-level thinking. ☎️ QUO Check out QUO and get 10% off your first 3 months: https://www.quo.com/perks/kroopin  Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO Check out QUO and get 10% off your first 3 months: https://www.quo.com/perks/kroopin  ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica and her guest William from Swoop Scoop, discuss the growth and community of the pet waste removal industry at the annual ScoopCon event. William reflects on his entrepreneurial journey, acknowledging past missteps like poor hiring choices and ineffective marketing while highlighting the strength of his current administrative team. The conversation emphasizes the value of in-person networking, industry education, and mentorship for both new and experienced business owners. Additionally, the episode features details on essential business tools, including the Quo phone system and Jobber operations software, which help entrepreneurs efficiently manage their daily operations.   Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

To successfully scale a pet waste removal business, owners must prioritize comprehensive marketing strategies and operational responsiveness. Key tactics include establishing a strong Google Business Profile, collecting automated Google reviews, and utilizing localized tools like yard signs, door hangers, and Facebook groups. Additionally, investing in paid advertising during peak seasonal rushes and wrapping company vehicles significantly increases community awareness and customer acquisition. Finally, capturing leads requires absolute dedication to answering phone calls promptly with a professional, warm greeting to ensure prospective clients do not turn to competitors.   Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica interviews Phil Risher, a business growth consultant and former Enterprise manager. The discussion centers on the evolution of local service business marketing, emphasizing the critical shift from traditional keyword SEO and yellow pages to AI search and conversational search engines like Gemini and ChatGPT. Risher shares strategies for scaling beyond the initial $300,000 revenue plateau, stressing the importance of systematization, implementing a strict five-rung replacement ladder (hiring an admin before technicians), and mastering sales metrics like booking and close rates. The conversation also explores utilizing AI-driven tools to automate workflows, capture customer intent through call transcripts, and streamline B2B referral partnerships to maximize marketing return on ad spend.   Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica hosts a community spotlight podcast that interviews successful pet waste removal professionals, such as Tye Frames of Cruces Scoopers, who share their entrepreneurial journeys and business strategies. Tye discusses how he transitioned from running a stressful family business to building a thriving solo dog waste removal service with over two hundred recurring customers in Las Cruces, New Mexico. The conversation highlights the importance of authentic marketing, emphasizing that using personal photos instead of generic AI images helps build local trust and drives customer acquisition. They also explore the operational challenges of solo scaling, including route management, billing systems, and the difficult decision of when to hire employees. Both entrepreneurs emphasize that this unconventional industry provides invaluable time and financial freedom, allowing them to prioritize their families and achieve a much healthier work-life balance.   Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica and fellow entrepreneur Joe Campbell discuss the realities of managing a dog waste removal business. The episode covers Ed Mylett's mindset strategy plus essential marketing tactics, such as utilizing automated software suites and offering seasonal promotions to combat the summer customer decline. Beyond operational logistics, they explore the mental and emotional toll of business ownership, emphasizing the importance of resilience and maintaining high energy during setbacks. They also highlight the necessity of a supportive partner and the challenges of balancing professional growth with personal well-being.    Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Joe Campbell, founder of Pain in the GrAss is Erica's guest on today's show. The conversation focuses on Joe's transition from an absentee dog grooming shop owner to a hands-on entrepreneur in the dog waste removal industry. He credits Erica's YouTube journey as his primary inspiration for launching a business that focuses on route density and high-quality customer service. The two discuss essential operational strategies, including the effectiveness of Facebook advertising, the benefits of prepaid monthly billing, and the importance of using "closed gate" photos for liability protection. Additionally, Joe emphasizes the necessity of delegating tasks to staff to avoid the "speed to lead" issues that arise when an owner is stuck working in the field.   Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica shares her recent experiences with hiring challenges, decision fatigue, and the importance of personal core values in maintaining a successful operation. The episode centers on a ticket giveaway for an upcoming industry conference, where she announces the winner and emphasizes the value of networking with other owners. Throughout the conversation, Krooppin provides practical marketing advice, recommending targeted Google ads and long-form YouTube content to build brand reputation. She also reflects on long-term goals, such as achieving a healthy work-life balance and eventually establishing a turnkey business. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica and Trisha discuss the evolution of their entrepreneurial careers and the founding of their community, She Built That. Trisha recounts her personal transformation from a struggling, unfit single mother to a successful real estate powerhouse and endurance athlete, emphasizing a "say yes and figure it out later" mentality. The episode highlights the importance of intentional community for women, noting how professional isolation can be combated through shared resources, coaching, and emotional support. Erica shares her own journey from the medical field to building a six-figure dog waste removal business, illustrating the steep learning curves and mindset shifts required to scale a small company. Together, they explain how their network helps female entrepreneurs avoid expensive mistakes and manage the "contact sport" of business ownership. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica shares an honest look at the emotional challenges of managing her waste removal company. Krupin details her recent personal struggles with burnout, explaining how she is prioritizing her physical health and spiritual well-being to better regulate her nervous system. By reflecting on her "raw" content creation and seeking guidance from a fractional CEO, she emphasizes the importance of community support over isolation. The episode is  a candid reflection on resilience, encouraging fellow entrepreneurs to seek help and remain authentic during difficult seasons. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Isaac Mashman, a specialist in personal branding, is Erica's guest today. The discussion explores the distinction between business identity and a personal brand, emphasizing that the latter is an inherent part of the human condition that begins at birth. Mashman outlines his "identity positioning" philosophy, detailing how factors like faith, values, and aesthetic choices build rapport and trust with an audience. He categorizes levels of influence into a hierarchy, ranging from local heroes to international icons, and encourages business owners to be intentional about how they present themselves. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica offers a transparent look into the emotional and operational challenges of running a service-based company. This episode is her reaction to a key employee's resignation, leading to a candid discussion about hiring struggles, business growth, and the internal "meltdowns" that often accompany entrepreneurship. She emphasizes the importance of prioritizing her primary business over social media fame, while also touching on the necessity of intuitive decision-making and professional networking. Get ready for a documentary-style account of the highs and lows of the "pooper scooper" industry. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica offers a raw and unscripted look at the emotional volatility of entrepreneurship. She openly discusses feeling overwhelmed and burnt out while managing a successful dog waste removal company amidst personal stress and staffing issues. Throughout the recording, she explores the difficult balance between scaling a business and maintaining personal well-being, even questioning her future path. She also highlights the value of professional networking, specifically promoting an upcoming industry convention in Dallas for fellow operators. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica reflects on her professional evolution from a dissatisfied hospital employee to the successful owner of a dog waste removal business. She discusses the profound impact of peer pressure at different life stages, moving from youthful risky behaviors to a mature focus on positive social circles and personal branding. Krupin emphasizes how surrounding herself with mentors and fellow entrepreneurs helped her overcome limiting beliefs and develop the confidence to scale her company. She also touches on her spiritual journey and the importance of sobriety in maintaining a sound marriage and a focused business mindset. Throughout the episode, she encourages listeners to audit their own environments and embrace lifelong growth regardless of their background.  Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin

Erica shares why consistently paying yourself is critical and how she learned this after years of stopping and starting her own pay while always prioritizing employee payroll. She explains the stress and confidence issues caused by inconsistent owner pay, and how advice from Charles Nelson at LCR Summit pushed her to set a non-negotiable paycheck. Erica describes the difference between owner's draws and being on payroll as an S-corp employee, the importance of separating business and personal banking and setting aside money for taxes, and how underpricing and unnecessary expenses can prevent both owner pay and proper staffing. She notes her current routine of paying herself $1,250 base pay per week (paid every two weeks) and working toward building at least three months of savings while still covering payroll and marketing. Comments and Questions are welcome.   Send to: [email protected] 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/  ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store https://amzn.to/46OBtDN Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin 📸 Personal Instagram https://www.instagram.com/erica_krupin/ 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin