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In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by David Hori, a business acquisition specialist who has led and supported multiple successful exits, including a sale to Toyota. David unpacks why exit planning is not a future event but a leadership discipline that needs to start early. He explains how strong teams, clear processes, and transparency create real business value and allow a business to operate without its founder at the centre. Drawing on his experience across VC-funded startups, acquisitions, and exits, David shares practical insights into building businesses that are genuinely exit-ready. The conversation explores the role of EOS in reducing owner dependency, the importance of involving the leadership team in exit conversations, and why understanding valuation drivers early gives owners more choice and control. David also shares details of his upcoming webinar series designed to help business owners navigate exit planning with clarity and confidence. This episode is essential listening for founders who want optionality, continuity, and a business that can thrive beyond them. CONNECT WITH DEBRA:          ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: [email protected] ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/  ___________________________________________  GUEST'S DETAILS:  ► David Hori – LinkedIn: https://www.linkedin.com/in/iamdavidhori/ ►Topline Operators – Website: https://www.toplineops.com/ Episode 257 Chapters:   00:00 – Introduction  00:47 – Introduction and Overview of Business Outcomes   01:23 – David Hori’s Background and Expertise   02:39 – David’s Journey from Law Firm to VC-Funded Startups   05:28 – The Importance of Processes and Systems in Scaling   07:15 – Scaling and the Theory of Constraints   08:09 – Factors Influencing VC-Funded Business Success   10:16 – The Role of Transparency and Team in Exit Planning   14:11 – David’s Experience with the Toyota Exit   16:21 – Key Considerations for Business Owners Planning an Exit   26:16 – David’s Tips for Business Owners Considering an Exit   33:54 – David’s Upcoming Webinar on Exit Planning  

In this episode of Better Business, Better Life, Ryan Hogan, a serial entrepreneur and CEO of Talent Harbour, shares his incredible journey from bankruptcy to scaling a business to $55 million using EOS and other tools. Ryan discusses the challenges and rewards of entrepreneurship, including the crucial role of communication, accountability, and structure in scaling a business. Ryan’s entrepreneurial journey spans various ventures, from a murder mystery company to Hunt a Killer, where he pivoted to subscription boxes and landed major retailers like Target and Walmart. He attributes much of his success to implementing EOS, joining peer groups like Vistage and EO, and surrounding himself with brilliant problem-solvers. He offers valuable advice for entrepreneurs, including the importance of having an operating system, seeking business coaching, and investing in peer support. Ryan’s journey serves as an inspiring example of resilience, learning from failure, and the strategic approach needed to grow a business. CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: [email protected] ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ RYAN'S DETAILS: ►Ryan Hogan – LinkedIn: https://www.linkedin.com/in/ryanehogan/ ►Talent Harbor – Website: https://talentharbor.com/ Episode 256 Chapters:   00:00 – Introduction 00:42 – Entrepreneurship and Communication Challenges 02:39 – Ryan Hogan’s Entrepreneurial Journey 04:10 – Transition to Hunt a Killer 45:25 – The Role of EOS in Business Success 45:38 – Talent Harbour and Future Plans

In this episode of Better Business, Better Life, Debra Chantry-Taylor unpacks why January so often feels harder than it should for entrepreneurs and leadership teams, and why losing momentum early in the year is far more common than most people admit.  Debra challenges the idea that momentum is about speed, explaining instead that it is built through direction and consistency. She explores the five key reasons January momentum collapses, including unrealistic expectations, goals built on optimism rather than truth, avoiding last year’s unresolved issues, mismatched team energy, and the habit of trying to do everything yourself.  Drawing on real client stories and lived experience, Debra reframes January as a warm up month rather than a sprint. She encourages leaders to start with honest conversations, prioritise fewer meaningful actions, reset team rhythms, and address family business tensions that often surface over the holidays.  This episode is a grounded reminder that momentum is not created through hype or hustle. It comes from clarity, honesty, and giving yourself permission to rebuild at a sustainable pace. If January has already felt heavy or disappointing, this conversation will help you reset without guilt and move forward with confidence.        CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: [email protected]   ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/           Episode 255 Chapters:      00:00 – Introduction  00:34 – January’s Emotional and Productivity Challenges    02:56 – Biological and Emotional Factors Affecting January Productivity    04:05 – Common Pitfalls and Real Examples of January Madness    08:59 – Rebuilding Momentum with Real Solutions    11:11 – Practical Tips for Maintaining Momentum   

In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Justine Parsons, founder of Your VA and The Lever, to explore the pivotal shift from managing a business to truly leading one. Justine shares her 27-year journey of building a virtual assistant business from the ground up, growing a team of more than 50 people, and eventually realising that success should not mean constant reactivity, exhaustion, or being needed for every decision. Together, Debra and Justine unpack the moment many founders face where the business works, but the role they are playing no longer does. The conversation dives into the emotional and practical challenges of stepping out of day to day management, trusting others to lead, and redefining what success looks like beyond revenue and growth. Justine reflects the importance of external support, mentorship, and frameworks like EOS in helping her create clarity, build a strong leadership team, and put the right people in the right seats. This episode is a powerful reminder that businesses are meant to serve their owners, not consume them. If you are feeling stuck in the weeds, questioning your role, or sensing it is time to move from managing to leading, this conversation will help you see what is possible on the other side. CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: [email protected] ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ JUSTINE'S DETAILS: ►Justine Parsons – LinkedIn: https://nz.linkedin.com/in/justineparsons ►The Lever – Website: https://thelever.co.nz/ Episode 254 Chapters:   00:00 – Introduction 00:35 – Transitioning from Manager to Leader 03:24 – Challenges and Solutions with EOS 05:32 – Personal Success and Business Balance 08:43 – The Role of Leadership and Management 18:45 – Building a Strong Leadership Team 47:38 – The Journey to Becoming a Leader 48:03 – The Impact of EOS on Business Growth 48:32 – The Role of External Support in Business Success 50:54 – The Importance of Trust and Accountability 51:08 – The Journey to Personal and Business Freedom

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor challenges the annual ritual of New Year’s resolutions and explains why most of them quietly collapse by February.  Debra unpacks the three big illusions that keep entrepreneurs stuck. The belief in a magical fresh start, the short-lived energy of January, and the assumption that wanting change is the same as committing to it. She shares a loving truth many leaders need to hear. You are not lazy or undisciplined, you are overloaded and unsupported by structure.  Rather than chasing motivation, Debra offers a simpler, more sustainable approach. Choosing just two non-negotiable anchors for the year, one personal and one business, and building a consistent weekly rhythm that makes progress unavoidable. She explores how creating friction for old habits, setting firm boundaries, and planning energy into the calendar are essential for real change.  The episode also highlights a crucial but often ignored factor in personal follow-through. Your team. Debra explains why individual willpower is not enough, and how tenacious, accountable teams make long-term change possible.  If you are tired of setting goals you do not keep and ready to build a year that actually sticks, this episode will help you replace resolutions with systems and start the year with clarity, compassion, and traction.        CONNECT WITH DEBRA:          ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/             Episode 253 Chapters:      00:00 – Introduction  00:33 – New Year’s Resolutions and Structural Failures    01:54 – Three January Illusions    02:51 – Loving Truths and Overloading    04:49 – The Three-Week Slump    06:40 – Setting Goals and Building Systems    07:13 – Creating Friction and Setting Boundaries    09:04 – Treating Yourself with Compassion    10:19 – The Role of Tenacious Teams   

In this holiday episode of Better Business, Better Life, Debra Chantry-Taylor tackles a familiar but rarely confronted reality for entrepreneurs: most don’t truly rest over the Christmas break, they simply pause while staying mentally tethered to work.   Debra unpacks the subtle behaviours that sabotage real downtime, from “just checking emails” to quietly solving work problems in your head and explains why these habits prevent genuine recovery. She shares why true rest isn’t indulgent or irresponsible, but essential for clear thinking, strong leadership, and sustainable businesses.   Through her signature lens of fierce clarity and loving truth, Debra outlines five practical steps for a healthy Christmas break, choosing presence, resting without guilt, reflecting lightly, reconnecting with who you are beyond the business, and letting go of martyr behaviour. She also explores why family businesses often struggle at Christmas, and how blurred boundaries can quietly undermine both rest and relationships.   The episode closes with Debra sharing her own plans for switching off properly, offering a grounded reminder that a business strong enough to survive your absence is a sign of leadership done well.   So if you’re heading into the festive season exhausted, distracted, or secretly planning to “just check in,” this episode is your permission slip, and your plan, to truly rest.        CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/          Episode 252 Chapters:      00:00 – Introduction  00:38 – Christmas Break Realities for Entrepreneurs    02:32 – The Truth About Entrepreneurs’ Christmas Breaks    04:23 – The Importance of Rest for Entrepreneurs    05:20 – Family Businesses and Christmas    08:50 – Preparing Your Business for a Proper Break    11:26 – Debra’s Personal Christmas Plans 

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Kerry Boulton, an experienced exit planner, business coach, and investor, for a candid conversation about what really happens when business owners don’t plan their exit.  Drawing on decades of lived experience, Kerry shares her journey from running a major division in the 1980s to owning, exiting, and reinvesting in multiple businesses. She unpacks a confronting statistic from the Exit Planning Institute: 73% of business owners regret selling their business, largely because they failed to plan both the exit itself and what comes next.  Together, Debra and Kerry explore what it truly means to be exit-ready, from strong financials, systems, and succession planning, to reducing owner dependency and thinking deeply about purpose beyond the business. The conversation also dives into family business succession, the emotional realities of exiting, and why starting at least three years early can make all the difference.  This episode is a powerful reminder that exiting a business isn’t a single transaction, it’s a transition. And done well, it can set you up not just for financial security, but for a meaningful and intentional next chapter of life.  CONNECT WITH DEBRA:          ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/  ___________________________________________  GUESTS DETAILS:  ► Kerry Boulton – LinkedIn: https://www.linkedin.com/in/businessvaluebuildermelbourne/  ► Get Her Complimentary Valuation Assessment: https://theexitstrategygroup.com.au/value-builder-questionnaire/  ► Get Her Book, The Uncensored Truth about Exit Strategies: https://freeexitstrategybook.com.au/          Episode 251 Chapters:      0:00 – Kerry’s Introduction and Background in Exit Planning    2:29 – The Journey to Business Ownership and Initial Challenges    7:33 – Implementing TQM and Attracting International Buyers    11:25 – The Importance of Exit Planning for Baby Boomers    14:35 – The Impact of Not Having an Exit Strategy    19:53 – Financial Considerations and the Role of Professionals    25:38 – Family Business Succession Planning    32:58 – The Importance of Systems and Financial Health    36:48 – The Role of Earn-Outs and Private Equity    40:22 – Top Tips for Exit Planning   

In this week’s Better Business, Better Life podcast, Debra Chantry-Taylor delves into the costly consequences of half-committing to EOS (Entrepreneurial Operating System), revealing how partial implementation leads to confusion, trust issues, and stunted growth. Through real-life examples and stories, Debra stresses the importance of committing fully to EOS, including consistently running Level 10 meetings, maintaining accurate scorecards, and setting realistic rocks (priorities).  Debra also highlights the essential leadership practices required for success with EOS, such as clear direction, accountability, and the LMA (Lead, Manage, Accountability) tools, which provide structure and ensure the right people are in the right seats. The episode provides actionable insights for business leaders to get back on track and achieve transformation by embracing EOS tools and practices with dedication and consistency.  If you’re struggling with half-implementing EOS or facing bottlenecks in your business, this episode is a must-listen. It’s time to break free from the chaos and make the full commitment to EOS for your company’s success.          CONNECT WITH DEBRA:          ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/  ___________________________________________  Free Resources:  Organisational Checkup: https://bbbl.pub/OrgCheckUp           Episode 250 Chapters:    00:00 – Introduction  00:41 – Commitment to EOS and Leadership Practices    01:43 – The Great Business Lie and Half-Using EOS    04:50 – Costs of Half-Using EOS    06:26 – The Role of LMA in EOS    08:40 – Full Commitment to EOS    12:19 – Steps to Get Back on Track with EOS    14:57 – Conclusion and Call to Action 

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor sits down with Owen Garrity, founder and lead creative of FPW Media, to explore his remarkable journey from professional photographer to leading a 50-person full-service agency, all without external investment.  Owen shares the pivotal lessons he’s learned along the way, from paying four months’ rent upfront just to secure his first space, to scaling through grit, creativity, and an unshakable belief in saying “yes” to opportunity. He opens up about the challenges of delegation, the balance between control and trust, and the importance of celebrating wins, even when growth feels relentless.  Together, Debra and Owen dive into the core principles that have shaped FPW Media’s success: client-centricity, a commitment to team culture, and the courage to follow intuition. Owen also gives a glimpse into his next chapter, expanding into AI-driven services, new industries, and strategic acquisitions, while maintaining the same passion and purpose that started it all.  This episode is an inspiring listen for entrepreneurs who believe in building something extraordinary from the ground up, one bold decision at a time.  CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________  GUESTS DETAILS:  ►Owen Garrity – LinkedIn  ►Owen Garrity – Website             Episode 249 Chapters:      00:00 – Introduction  00:43 – Owen Garrity’s Journey and Philosophy    04:31 – Building FPW Media from Scratch    08:50 – Lessons Learned in Leadership    17:30 – Growth and Client-Centric Approach    31:02 – Building Trust and Team Dynamics    35:27 – Future Plans and Personal Life    39:07 – Advice for Entrepreneurs   

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor welcomes back Scott Rusnak, EOS Implementer, author and cyclist, for an inspiring conversation on designing a life that truly aligns with your values. Drawing from his new book, Who is the Architect of Your Own Life, Scott shares practical exercises to help you achieve clarity, purpose and balance. He uses his signature analogy of juggling life’s “balls” such as business, family, health and faith to illustrate how to prioritise what matters most without dropping the ones that cannot bounce back. Together, Debra and Scott explore how EOS tools and strong core values can guide your business decisions and also support your personal growth. They discuss the importance of planning intentional time with loved ones, maintaining daily health habits and surrounding yourself with supportive people. With plenty of warmth and wisdom, this episode is a reminder that true success is not just about business wins. It is about living deliberately, loving fully and designing your life on purpose. CONNECT WITH DEBRA:         ___________________________________________  ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠[email protected] ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUESTS DETAILS: ►Scott Rusnak – LinkedIn ►Scott Rusnak – Website Episode 248 Chapters:   00:00 – Introduction 00:38 – EOS Life and Importance of People 05:45 – Scott Rusnak’s Journey and Insights 07:05 – Balancing Business and Personal Life 11:04 – EOS Implementation and Core Values 18:02 – Core Values and Business Success 29:04 – Planning and Clarity Breaks 32:15 – Scott’s Book and Personal Stories 39:28 – Final Thoughts and Future Plans

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor dives deep into the Issues Solving Track (IDS), a core component of the Entrepreneurial Operating System (EOS). She explains how spending 80-85% of your problem-solving time on identifying the right issue can lead to better solutions, faster results, and a more efficient team.  She walks you through the three-step IDS process: Identify, Discuss, and Solve, emphasising the power of asking the right clarifying questions, like the Five Whys, to uncover root causes. She also introduces the concept of the Issue Champion, the person who drives the issue-solving process forward, ensuring the issue gets the attention it needs.  Debra also shares real-world examples and practical tips for using IDS effectively, so you can tackle your business problems like a pro. If you're struggling with recurring issues in your business, this episode will help you break them down and come up with actionable solutions.  Tune in to learn how mastering IDS can lead to more sustainable business growth and smoother team dynamics!      CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book:  https://www.businessaction.co.nz/free-e-book/ ___________________________________________         FREE RESOURCES: IDS - Getting Clear on the Issue: https://bbbl.pub/IDS       Episode 247 Chapters:      00:00 – Introduction  00:36 – Understanding the Issues Solving Track (IDS)    03:49 – The Importance of Proper Identification    05:30 – The Role of the Issue Champion    06:15 – Clarifying Questions in the Identify Step    09:16 – The Discuss and Solve Steps    12:16 – The Five Whys Technique    13:48 – Real-World Examples of IDS in Action    15:14 – Recap and Challenge

In this week’s episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by Beth Fahey, a former filmmaker turned bakery owner who grew her business from two to 32 employees before discovering the power of the Entrepreneurial Operating System (EOS).  Beth shares how tools like the Accountability Chart and Level 10 Meetings transformed her team’s communication, culture, and focus, and how she now helps other business leaders achieve the same results as a professional EOS Implementer. Together, she and Debra explore what it really takes to create strong leadership, foster accountability, and maintain alignment as a company scales.  They also chat about Beth’s upcoming book on EOS rollout, her inspiring podcast Bad Boss Confessional, and the importance of self-care and vulnerability in leadership. Whether you’re a seasoned leader or just starting your EOS journey, this episode is packed with relatable insights and practical tools to help you lead with clarity, courage, and compassion.  CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ____________________________________________          GUEST DETAILS:  ► Beth Fahey – LinkedIn: https://www.linkedin.com/in/bethfahey/  ► Beth Fahey – Website: https://www.bethfahey.com/  ► Beth Fahey – EOS Worldwide: https://implementer.eosworldwide.com/beth-fahey/  ► Bad Boss Confessional Podcast: https://open.spotify.com/show/07WsPdrtQt3h69PPdL2GXB?si=9980d86bf5c94556  Episode 246 Chapters:      00:00 – Introduction  01:08 – Leadership and Accountability in Business    30:05 – Beth’s Career Journey and EOS Implementation    30:16 – The Impact of the Traction Book and EOS Implementation    30:36 – Level 10 Meetings and Team Engagement    32:08 – Rolling Out EOS and Overcoming Resistance    32:21 – The Role of Leadership Teams and Operational Teams    37:40 – Financial Transparency and Team Engagement    43:36 – The Importance of Self-Care for Leaders    44:44 – Beth’s Podcast: Bad Boss Confessional    49:39 – Final Thoughts and Contact Information  

In this episode of Better Business, Better Life, host Debra Chantry-Taylor tackles one of the hardest parts of leadership, dealing with underperforming employees. With honesty and compassion, she explains why avoiding tough conversations only damages trust, culture, and team morale.  Debra introduces practical EOS tools like the People Analyser and the SBI (Situation, Behaviour, Impact) model to help leaders give clear, kind, and effective feedback. She explores how to balance courage with compassion, offering coaching and support where improvement is possible, and guiding respectful exits when it’s not.  Packed with real-world stories, including how one business boosted performance by 20% after making a difficult staffing change, this episode is a must-listen for any leader who wants to strengthen trust, improve culture, and lead with confidence.  Because great leadership isn’t about avoiding discomfort, it’s about doing what’s right for the business and the people in it.  CONNECT WITH DEBRA:         ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ____________________________________________          Episode 245 Chapters:      00:00 – Introduction 00:38 – Handling Persistent Performance Issues in Leadership    02:12 – Reasons for Avoiding Tough Decisions    04:10 – Using the People Analyser Tool    07:51 – Radical Candour and Specific Feedback    09:58 – Changing the Person or the Role    11:46 – Reflecting and Taking Action    14:05 – Final Thoughts and Resources

In this week’s episode of Better Business, Better Life, host Debra Chantry-Taylor chats with Sarah Thomas, an email marketing automation expert who reveals how smart, personalised emails can outperform social media and transform customer relationships.  Sarah shares her journey from managing data systems at Debenhams to helping businesses craft meaningful automations, from welcome sequences to post-purchase follow-ups and re-engagement campaigns. She explains why success isn’t about list size, but about clean data, segmentation, and connection.  Listeners will learn how to audit their customer journeys, implement high-performing automations, and focus on metrics that truly drive conversions. With open rates up to 40%, compared to social media’s 3%, Sarah proves that email remains the most powerful tool for turning subscribers into loyal customers.  If you’re ready to ditch generic blasts and start building relationships that convert, this episode is your step-by-step guide.        CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ____________________________________________          GUEST DETAILS:  ► Sarah Thomas – LinkedIn: https://www.linkedin.com/in/sarah-thomas-9417493a/  ► Tierra Marketing Co. Website: https://www.tierramarketingco.com/  ► Free Resources:  Media Kit: https://media-kit-sarah-tierra-marketing-co.tiiny.site/  Email Growth Blueprint: https://www.tierramarketingco.com/email-growth-blueprint           Episode 244 Chapters:      00:00 – Introduction and Background    01:36 – Early Career and Email Marketing    04:18 – Challenges and Importance of Data    05:30 – Customer Life Cycle and Email Automation    11:44 – Mapping the Customer Journey    13:24 – A/B Testing and Metrics    32:32 – Case Studies and Real-World Examples    32:57 – Practical Tips and Tools    33:10 – Final Thoughts and Resources 

In this heartfelt episode of Better Business, Better Life, host Debra Chantry-Taylor welcomes back relationship coach and former therapist Kathy Rushing to explore how entrepreneurs can strengthen their marriages while building successful businesses.  Drawing on decades of experience, and her own 45-year marriage to a serial entrepreneur, Kathy shares her powerful CRAVE framework: Communication, Rituals and Rhythms, Appreciation and Affirmation, Vision, and Energy. Together, she and Debra unpack how small, intentional habits can keep relationships strong through the chaos of entrepreneurship.  From recognising early warning signs of drifting apart to using tools like the DISC profile and the Weekly Marriage Compass, this episode is packed with practical strategies to help couples stay connected, communicate better, and build shared visions for life and business.  Warm, wise, and deeply relatable, it’s a reminder that success at work means little without harmony at home, and that every great business starts with a strong foundation of love and understanding.        CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: ⁠[email protected] ⁠  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ____________________________________________          GUEST DETAILS:  ► Kathy Rushing – LinkedIn: https://www.linkedin.com/in/kathy-rushing/  ► Lodestar Relationship Coaching Website: https://kathyrushing.com/          Episode 243 Chapters:      00:00 – Introduction and Recap of Previous Discussion    01:54 – Kathy Rushing’s Background and the CRAVE Framework    04:50 – The Importance of Communication and Rituals    05:13 – Balancing Business and Marriage    18:44 – Tools and Assessments for Improving Marriage    31:06 – Identifying Early Warning Signs of Drift    32:40 – Strategies for Managing Stress in Marriage    32:57 – Top Tips for Improving Marriage    49:48 – Conclusion and Resources