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The Practice Experience Podcast

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Rating
★★★★★
5
from
4 reviews
This podcast has
52 episodes
Language
English
Publisher
WebPT
Explicit
No
Date created
2023/07/05
Latest episode
2026/11/04
Average duration
42 min.
Release period
24 days

Description

The Practice Experience Podcast is your ultimate guide to navigate the ever-changing world of rehab therapy. We bring together inspiring leaders and experts in the field to explore the crucial aspects of practice management, patient engagement and care, and business success. These thought-provoking conversations delve deep into the strategies, insights, and best practices that empower rehab therapy professionals to reach their fullest potentials as clinicians and leaders. Whether you're seeking innovative ideas to maximize practice efficiency, motivation to meet evolving patient demands, or practical tips to optimize revenue, this podcast is an invaluable resource to help you elevate your practice experience.

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Podcast episodes

Check latest episodes from The Practice Experience Podcast podcast


More Autonomy, More Opportunity: Exploring New Models of PT Care
2026/11/04
Dr. Josh D'Angelo, co-founder and CEO of MovementX, believes physical therapists should have the flexibility to deliver care in ways that work for both clinicians and patients. In this episode of the Practice Experience Podcast, Josh joins WebPT's Alex Bendersky to share how his early experiences as a physical therapist inspired him to co-found a mobile-first concierge practice. He discusses how the model allows clinicians to tailor care to individual patient needs while giving them more control over how they practice. Alex and Josh also discuss the balance between clinical independence and organizational structure, the importance of building a professional identity within the community, and how technology can help clinicians spend more time focused on patients. Listen in as Josh shares his advice for clinicians exploring new opportunities and finding fulfillment in their careers. Learn more: https://movement-x.com/  https://www.webpt.com/podcast
The Relationship Is the Product: A New Perspective on PT Care
2026/10/28
After more than 40 years in physical therapy, Dr. Larry Benz has gained a fresh perspective on patient care from an unexpected place: dentistry.   In this episode of the Practice Experience Podcast, WebPT's Alex Bendersky sits down with Larry, founder of Confluent Health, to discuss what PT can learn from dentistry's approach to preventive care and long-term patient relationships. Drawing on his experience leading organizations in both industries, Larry shares his perspective on how ongoing patient relationships can complement traditional episodes of care.   Larry also discusses how his work in positive psychology has shaped his understanding of the connection between empathy, trust, and clinical outcomes. The conversation turns to emerging technology, including AI, and why Larry believes its greatest opportunity lies in giving clinicians more time to connect with patients, rather than simply increasing productivity.   Throughout the conversation, Larry returns to a central belief: the relationships clinicians build with patients are among the most valuable parts of physical therapy.   Learn more: www.confluenthealth.com  https://www.webpt.com/podcast
Better Care by Design: The Role of Evidence and Outcomes in PT
2026/10/21
How can evidence, patient outcomes, and clinical experience work together to support high-quality physical therapy care? Tune in to the Practice Experience Podcast as WebPT's Alex Bendersky sits down with Dr. Chuck Thigpen, Chief Clinical and Strategy Officer at ATI Physical Therapy, to discuss the role of evidence, outcomes, and continuous improvement in clinical practice. Drawing on 30 years in physical therapy, Chuck shares why evidence should provide guardrails rather than a single answer for every patient, how measuring outcomes can help clinicians reflect on their practice, and why greater consistency doesn't have to come at the expense of clinical judgment. Alex and Chuck also discuss how technology can better support clinicians, why good clinical care and good business go hand in hand, and the opportunities for PTs to demonstrate their value through patient outcomes. Learn more: http://www.atipt.com  https://www.webpt.com/podcast
Beyond the Clinic: The Many Roles of Physical Therapists
2026/10/14
Physical therapists bring valuable expertise to many areas of healthcare, from direct patient care to education, administration, and population health. As the profession continues to evolve, so do the opportunities for PTs to apply their skills in different settings and roles. Listen in for a conversation between WebPT's Alex Bendersky and Dr. Rebekah Griffith, a board-certified neurologic clinical specialist and physical therapy leader, to explore how PTs can expand their role across healthcare. They discuss the barriers that still limit direct access, new models of care that could improve patient access, and why physical therapists have a place in settings ranging from the emergency department and population health to policy, administration, education, and beyond.  Rebekah also shares why professional growth doesn't end with a DPT, how clinicians can balance standardized care with the art of practice, and why collaboration across the healthcare system is essential to moving PT forward.   Learn more: https://www.linkedin.com/in/rebekah-griffith-rgthedpt/  https://www.webpt.com/podcast
Practicing at the Top of License: Expanding the Role of the PT
2026/10/07
Physical therapists bring a deep clinical skill set to musculoskeletal care, with opportunities to apply that expertise in ways that extend beyond traditional models of practice.  In this episode of the Practice Experience Podcast, WebPT's Alex Bendersky sits down with Jeremy VanDevender, founder and managing partner of Equus Growth Advisors and longtime physical therapy leader, to discuss what it really means for PTs to practice at the top of their license. Drawing on nearly three decades in the profession, Jeremy shares why he believes practicing at the top of license means making greater use of PTs' expertise in evaluation, diagnosis, and care planning, while building more collaborative care models alongside PTAs, athletic trainers, and other providers. Jeremy also shares lessons from his career on clinician development, the value of continued learning, and how practice leaders can create environments where their teams have opportunities to grow. From education and mentorship to outcomes and technology, the conversation offers a look at the many ways PTs can continue building on their expertise throughout their careers.   Learn more: https://equusgrowth.com/  https://www.webpt.com/podcast
Beyond Hiring: Building a Practice People Want to Work For
2026/09/16
Hiring great clinicians is difficult. Building a practice where they want to stay takes even more. What makes a workplace stand out to today's physical therapists? And once you've built a great team, how do you keep people engaged as your practice grows? Brian Hartz, CEO of Hartz Physical Therapy, Dr. Jon Lee, PT and co-founder of Pickle, and Daniel Reizis, founder and CEO of Prestige Rehab, explore those questions from three different perspectives. They discuss what meaningful employee engagement looks like, how younger clinicians are changing the recruiting landscape, and why intentional leadership and strong systems matter as organizations scale. For practice leaders navigating today's competitive hiring environment, their insights offer practical ideas for attracting great clinicians, investing in their growth, and creating a workplace where people want to build their careers. Learn more: https://www.webpt.com/podcast
Where Physical Therapy Goes From Here
2026/08/12
Physical therapy is at an inflection point. Rising demand is creating new opportunities, while burnout, reimbursement pressures, student debt, and changing expectations are challenging the profession to evolve. In this special episode of the Practice Experience Podcast, we're bringing together insights from Dr. Larry Benz, Tyler Goslinga, JeMe Cioppa-Mosca, and Derek Fenwick to examine the state of PT today. From the forces reshaping the profession to building fulfilling careers and creating workplaces where clinicians can thrive, these conversations offer four perspectives on the challenges facing physical therapy and the opportunities ahead. Learn more: https://www.webpt.com/podcast
Beyond Burnout: How to Build a Physical Therapy Career You Want to Keep
2026/07/15
Burnout is one of the most talked-about challenges in physical therapy, but what if the conversation is missing something? In this episode, host Elisabeth Brown sits down with physical therapist, clinic director, educator, and sports residency director Tyler Goslinga to explore how clinicians can create careers that remain energizing over the long term. Tyler shares how identifying his passions, advocating for new opportunities, investing in his community, and building meaningful relationships helped him grow a career that extends far beyond patient care alone. Together, they discuss the difference between purpose and passion, why community connection matters, how clinicians can uncover opportunities they didn't know existed, and what leaders can do to help therapists stay engaged and fulfilled. If you're a new grad, seasoned clinician, practice leader, or anything in between, this episode offers a refreshing perspective on career growth, professional fulfillment, and creating a future in PT that lasts. Learn more: https://www.linkedin.com/in/tyler-goslinga-616915316/  https://www.webpt.com/podcast
Mid-Year: What PTs Need to Get Right in 2026
2026/06/10
As physical therapy faces growing demand, workforce challenges, reimbursement pressures, and rapid advances in technology, many practice leaders are asking the same question: What comes next? In this episode, Dr. Heidi Jannenga sits down with Dr. Larry Benz, founder of Confluent Health, to discuss the forces reshaping the profession and why he believes physical therapy is approaching a critical inflection point. Together, they explore the rise of AI, remote therapeutic monitoring, evolving care models, and the financial realities facing practices today. Larry also shares his perspective on what it will take for physical therapy to fully embrace its role as a doctoring profession and why the decisions made over the next few years could have a lasting impact on the future of patient care. Listen in for an insightful discussion on the opportunities, challenges, and innovations shaping the next era of physical therapy. Learn more: https://www.linkedin.com/in/lbenz/  https://www.webpt.com/podcast
How Community-Driven Pediatric Care Expands Access and Improves Outcomes
2026/05/13
Join us for a practical look at building a mission-driven practice that supports both patients and the communities they serve. Listen in for a conversation with Dr. Jessica Martin, pediatric physical therapist and clinical lead at aMAYZing Kids, on how community, collaboration, and culture shape better outcomes for children and families. Jessica shares her journey into pediatric PT and what makes this work both dynamic and deeply meaningful. Jessica explores the role of multidisciplinary care, parent engagement, and early intervention in supporting children with developmental delays. They also discuss how community outreach and nonprofit initiatives can expand access to care and strengthen connections beyond the clinic. Learn more: http://www.amayzingkids.com/  https://www.amayzing.org/donate  https://www.webpt.com/podcast
Why Play-Based, Home-Centered Care Is Changing Pediatric PT
2026/04/15
Tune in for a conversation with Dr. Jessica Basha, PT, DPT, PCS, owner of Basha PT, for an inside look at what makes pediatric physical therapy both uniquely challenging and deeply rewarding. Jessica shares her journey from pursuing sports and orthopedic care to finding her passion in pediatrics. Jessica also shares how play-based therapy drives engagement and outcomes for children, why involving families is essential to success, and what sets pediatric care apart from traditional rehab. This episode offers a thoughtful conversation on building a practice that balances clinical excellence with compassion, and what it means to be a positive voice for families navigating developmental challenges. Learn more: https://bashaphysicaltherapy.com/  https://www.webpt.com/podcast
PT as the First Stop for MSK Care: What Must Change in Policy, Practice, and Workflow
2026/03/11
In this episode, host Susan Lofton (WebPT) sits down with guests Stephen Hunter (Intermountain Healthcare) and Alice Bell (American Physical Therapy Association) to explore what it will take to make PT a true first stop for musculoskeletal care. Listen in as they discuss the differences between direct access, PT-first, and primary care physical therapy and share real-world examples of PT-first models, from ED-based care to PTs embedded in primary care clinics. They also discuss the cultural and operational shifts needed to move PT upstream, including consumer education, institutional referral barriers, and training that strengthens screening and referral decision-making. Plus, they examine how hybrid care and AI can expand access while keeping quality and safety front and center. You won't want to miss this one!  Learn more: https://intermountainhealthcare.org/  https://www.apta.org/ https://www.webpt.com/podcast
Building from One Clinic to Many: What It Takes to Grow a Thriving Rehab Therapy Practice
2026/02/11
Tune in for a conversation with Dr. Daniel Reizis, founder and CEO of Prestige Rehab, on what it takes to scale a rehab therapy practice. Daniel shares his path from clinician to entrepreneur, the lessons he learned from building and selling his first outpatient practice, and what led him to launch Prestige Rehab, which focuses on on-site therapy in assisted living communities. Now leading 40 locations across multiple states, Daniel explains why the assisted living model can create a more sustainable business with reduced overhead and a more predictable payer mix, plus the systems and processes required to grow responsibly. He also breaks down how he centralizes operations across dozens of locations, builds a connected company culture, and prioritizes retention through communication, mentorship, and streamlined workflows. This episode offers a look at scaling with practical insights on using data to guide decisions and navigating the operational and billing challenges that can make or break a growing practice.   Learn more: https://www.prestige-rehab.com/  https://www.webpt.com/podcast
The Future of PT Documentation: What AI Can Do Today and Moving Forward
2026/01/14
Join us for a conversation with Jake Michalski, CEO and founder of Comprehend Health, on how AI is transforming physical therapy documentation and provider experience. Jake shares the story behind Comprehend Health and why ambient documentation has become one of the most practical, high-impact uses of AI in healthcare today. Together, Heidi and Jake break down how AI scribe tools work in real clinic workflows, what to ask vendors about HIPAA, SOC 2, and data privacy, and why AI is better viewed as a lever for clinician time rather than a replacement for therapists. They also explore where AI is headed next in PT, from reducing admin burden and expanding capacity to new possibilities in home care, objective measurement, and patient outcomes.  Tune in for a grounded look at what's real, what's next, and how to get started.
How PTs Can Thrive with Nontraditional Payment Models
2025/12/17
Tune in for an insightful conversation between host Dr. Heidi Jannenga and Dr. Keaton Ray, PT, DPT, OCS, co-founder and COO of MovementX, for an inspiring look at how physical therapists can thrive outside traditional insurance contracts. Keaton shares MovementX's evolution from cash pay to a diversified payer mix built on creative partnerships, including on-site care in correctional facilities. Together, Heidi and Keaton break down a practical playbook for clinic owners:  Know your KPIs and cash flow,  Train your team to communicate value,  Plan for short-term volume dips, Start small with community partnerships before scaling. Listen in for a candid and practical conversation on how to diversify revenue while staying true to what matters most: patient care. Learn more: https://movement-x.com/  https://www.webpt.com/podcast

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