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WGSN’s CEO Carla Buzasi speaks with VP of Creative Intelligence Andrea Bell about their White Paper on why Gen X is one of the most commercially important yet overlooked consumer groups today. They explore how brands can better understand Gen X’s spending power, priorities and pressures across work, intergenerational families and the time crunch. Find out how to make this diverse group feel understood, respected and relaxed through food, alcohol, beauty, vacations and luxury experiences.

WGSN CEO Carla Buzasi speaks with WGSN Head of Retail Forecasting Laura Saunter, about why service is becoming retail’s biggest differentiator where the human is becoming more valuable than ever. They explore how AI is changing the role of store associates, why beauty is leading the way, and which customers and markets may shape the future of retail service. Listen in to find out how your customers want to feel, be seen and served.

WGSN CEO Carla Buzasi speaks with IWSR President and Managing Director Marten Lodewijks about how consumer behaviour is moving from excess to intention across beer, wine, spirits, ready-to-drink and non-alcoholic categories.  Marten explains how wellness, inflation and generational change are reshaping beverage habits. They also explore why premiumisation still matters, where simplification is winning and why the best products are the ones people want to come back to. Hear why people still want enjoyment while increasingly wanting simpler choices, better quality and less friction.

In this episode, host Carla Buzasi, CEO of WGSN, is joined by Andrea Bell, Vice President of Creative Intelligence at WGSN, to explore the Sentient Consumer white paper. They discuss how GenAI will personalise shopping by 2028, the shift toward emotional and sensorial intelligence and the neurological impact of digital task-switching. Find out why the future of brand trust depends on integrating AI with human judgment.

WGSN CEO Carla Buzasi is joined by WGSN Senior Commissioning Strategist of City by City Joanna McGinn to unpack how travel is transforming from passive escapes into meaningful journeys. They explore the forces reshaping the 2026 to 2029 travel landscape, including wellness, creative migration, noctourism and the growing demand for local connection. If you are a brand, hotel and or retailer, find out how to meet travellers where they are and where they will be as they seek awe, friction and experiences that feel culturally rooted rather than globally standardised.

How are Millennial women’s priorities changing alongside their attitudes to wellness and beauty? WGSN and Grazia collaborated on The Generation Grazia report revealing what Millennial women want and strategies to address their needs meaningfully in the long-term.  Grazia Editor-In-Chief Hattie Brett and WGSN CEO Carla Buzasi discuss why so many women feel frustrated by companies marketing to a younger version of themself. Find out how brands can adapt to resonate with them through tangible solutions and capture their spending potential.

Luxury travel is emerging as a powerful growth engine as consumer spending shifts from traditional goods to meaningful, wellness-driven experiences. In this episode, WGSN CEO Carla Buzasi and Mandarin Oriental's Alex Schellenberger explore the transformation of the affluent consumer, the rise of "meaning-led" hospitality, and how heritage brands are leveraging AI and human expertise to redefine elite service in the modern era. From the rise of meaning-led hospitality to the integration of AI in elite service, we explore how heritage brands are redefining relevance today where everyone wants to be recognised. Listen in to find out how generosity is the new luxury and how to empower recovery in the sector.

This episode is the second in a three-part series recorded live at Shoptalk Luxe in Abu Dhabi featuring our host, WGSN CEO Carla Buzasi and CEO of JOSEPH Barbara Campos. As part of our exploration into the Future Consumer 2028, Barbara shares her strategic vision for JOSEPH, discussing how the brand is navigating the shifting luxury landscape.  They delve into the evolution of accessible luxury, the power of age-agnostic branding and how JOSEPH is strategically balancing its timeless heritage with the demands of a modern, global consumer. Join us to understand the values driving the future of the luxury sector.

This episode is the first in a series of conversations with leaders in luxury retail. Join WGSN CEO, Carla Buzasi and chairman of the board and co-founder of footwear brand Axel Arigato, Albin Johansson, at the ShopTalk Luxe event in Abu Dhabi 2026. They discuss the future of retail, diving deep into how modern brands are cultivating loyalty with Gen Z. Listen to uncover strategies for balancing aspirational design with accessible pricing, fostering powerful brand communities and future-proofing the retail experience for tomorrow’s consumer. This interview was recorded prior to Albin's transition from CEO to Chairman of the Board. References to his role throughout reflect his position at the time of recording.

The retail world is shifting, trading reactive discounting for proactive value design and radical transparency in a cost-of-living crisis. WGSN CEO Carla Buzasi invites Laura Saunter Head of Retail and APAC Forecasting to explore the forces shaping retail in 2027 and beyond. Laura discusses AI’s role in the rise of goal-based commerce and how climate-adaptive planning is essential. Discover why intentional physical stores and trust will be the ultimate differentiators.

Explore how Digital Product Passports (DPPs) are increasing transparency, restoring storytelling and strengthening accountability. Nature of Fashion author Carry Somers joins WGSN CEO Carla Buzasi to discuss the relationship between textiles and identity, and how tech can reweave that connection. They reveal how reintroducing meaningful friction can lead to more intentional, high-value purchasing, moving from product-centric to process-centric. Find out why consumers want a simplified way to understand a product’s impact, similar to nutritional labelling in the food industry.

Discover how to bridge the say-do gap between what consumers say about sustainability and their actual purchasing behaviour. Join Carla Buzasi in an insightful conversation with Imperial College London’s Professor of Marketing Eduardo Andrade, as they explore the psychological, market and policy barriers influencing sustainable consumption and how brands can better align strategies with real consumer behaviour.

Imagine a world where your online interests seamlessly transform into real-life communities. WGSN CEO Carla Buzasi invites Director of Creative Intelligence Quentin Humphrey to shed light on this emerging movement shaping culture, brands and social landscapes. As digital fatigue sets in, the urgency to find meaningful, hybrid experiences grows stronger. Dive into this episode to uncover how fourth spaces are poised to become the incubators for the next generation of start-ups and cultural shifts.

In this Lives of Tomorrow episode, WGSN CEO and host Carla Buzasi welcomes WGSN Consumer Researcher Natacia Lim to discuss the final Future Consumer persona of our Future Consumer 2028 series, The Challengers. Discover how the Challengers cohort is shaping consumer trends by 2028, driven by values like truth, transformation and fearless authenticity. Tune in to learn their unique psychographic traits, purchasing priorities and how brands can authentically engage with this influential group.

Our special Lives of Tomorrow series continues with the third of four episodes about the four cohorts of our Future Consumer 2028 forecast. In this episode, WGSN CEO Carla Buzasi and VP of Insight Clare Varga present The Ascendants persona, the joyful, progress-driven consumers shaping future markets. Discover how emotional connection, playful innovation and resilience are key to engaging this diverse and influential group.