Advertise on podcast: Inside the IDA: A Podcast for Auto Detailers

On this special edition of Inside the IDA Podcast, we are sharing the quarterly Town Hall live from September 29th, featuring IDA President Meghan Poirier, IDA President-Elect Josh Pierce, and immediate past President Craig Brigham. They sit down and share the state of the IDA and the Future Focus for members and future members of the International Detailing Association.

Host Keith Duplessie sits down with Marc Galutier Marc Glautier is the founder and owner of Glautier Auto Detailing in Fourways, Johannesburg, South Africa. With a passion for vehicle care, he specialises in premium detailing, paint correction and vehicle protection. Through his involvement with the International Detailing Association and commitment to training, Marc helps raise industry standards and develop fellow detailers. His approach reflects a simple belief: “Every Detail Matters.”

Host Keith Duplessie sits down with Andres Lotero Here's a bit about him: "I began my career in procurement, and later moved into the pharmaceutical industry, where I managed patient support programs across Latin America. That blend of supply chain expertise and hands-on customer care shaped everything I've built since. In 2015, I founded Mulova in Colombia to bring high-quality detailing products to the Colombian market. In 2023, I launched Mulova International in the U.S., based in Miami, to serve the broader Latino market and use the city's unique position as a gateway to reach clients across Latin America. I'm a serial entrepreneur at heart. Alongside Mulova, I also run Policrafters, an architectural solutions company serving architects, designers, and general contractors in South Florida, as well as SourceLynk and Boxamix, both focused on helping Latin American businesses access the U.S. market. I believe deeply in long-term relationships and building community. I've been an active IDA member since 2021, contributing Spanish translations of webinars and educational materials so more detailers can benefit from them, and a SEMA member since 2025. I'm married with two children."

Host Barry Theal sits down with Rob Schreufer. Rob has been a long-time member of the IDA, served 2 full terms on the board, and was the president twice- this episode is sure to be packed with great information!

Host Levi Gates sits down with Melissa Rossnagel Melissa Says "My name is Melissa Rossnagel, owner of The Missus Interior Detailing. I was born and raised in Winnipeg, Manitoba, where one of my first jobs was at a full-service car wash. After graduation, as much as I enjoyed it there, I realized I needed to move on. I told myself that if I ever started a business, it would be cleaning cars, something that seemed to calm me. Years passed and life happend, got married, acquired 3 step-sons, and moved to the beautiful little town of Riding Mountain. Then, 2 years ago, at the age of 40, and finally having the facility to make it happen, I started my business. The name "The Missus" was decided upon when my husband kept calling me "Missus" and I kept hearing "If you find yourself in a messy situation, just call The Missus" in the back of my mind. It's my side hustle at the moment; I work full time as a custodian at the school in our neighboring town. It's also not huge or fancy, and I'm kind of in the middle of nowhere, but it gets me by, and I have exceeded my expectations on the number of clientele within my community. I am limited to just interior detailing, as our shop just doesn't accommodate a wash bay, and I am currently sharing the space with my husband and our farming life. I am happy with that, as I also have a mobile set up, and travel to customer farms to clean farm and work equipment as well. I do hope to have a dedicated building one day, but I don't want to break the bank to get it. In the future, I would love to do some formal training. I have been searching for something that might fit in with a motorcycle trip this summer."

Host Keith Duplessie sits down with Paulo Assuncao. Paul has been a professional detailer since 2002 and an IDA member for about 7 years. RIT and president of IDA Canada. Co-owner of OP St Albert shop, OP Canada, Invisible Patterns Canada, and Premium Detailing Supplies. International trainer active in Canada, USA, Brazil, and Europe.

Barry Theal sits down with William Graves, CEO and co-owner of Midwest Aircraft Detailers, a full-service aviation appearance company serving aircraft operators throughout the Midwest and beyond. William's road to aviation was anything but conventional. He spent years working as a professional chef, a career that instilled the discipline, precision, and composure under pressure that would later define his approach to business. He's also candid about his journey through addiction and recovery, an experience that shaped the resilience and no-excuses work ethic he brings to leadership today. That rare combination of kitchen-forged discipline and hard-won personal growth has helped him build Midwest Aircraft Detailers into a respected name in the industry. He's also the owner of AV8 Reactive Polymer Coating, a proprietary aircraft coating formula certified to both Boeing and Airbus standards, reflecting his drive to keep innovating within the detailing space. William is known for speaking his mind. He's not afraid to challenge industry norms, question inflated claims, or push back on practices that don't serve operators and customers well. Today, William is focused on evolving as a leader building out his team, sharpening his approach to growth, and staying grounded in the same honesty that's guided him from the kitchen to the hangar.

Host Keith Duplessie sits down with Austin Toner, owner of ACT Customs in Howard City, Michigan Austin believes in solving problems with education and quality.

Host Keith Duplessie sits down with Jared Clasen. Jared is the founder and CEO of Upscale Detail Co., a premium automotive protection and detailing company based in Columbus, Georgia. A former U.S. Army Infantry Officer with more than 11 years of military service, Jared has built his company around the principles of discipline, integrity, leadership, and relentless attention to detail. Since founding the business in 2021, he has grown it from a small mobile detailing operation into one of the region’s leading shops specializing in Paint Protection Film (PPF), ceramic coatings, window tint, and paint correction. His passion is not only protecting vehicles but also building high-performing teams, creating scalable business systems, and raising the standard for the automotive appearance industry.

In this latest episode, host Barry Theal sits down with Jason Killmer. Jason is one of the automotive detailing and restoration industry’s most respected paint-correction and color-sanding specialists. With more than 25 years of experience, he has built his reputation through meticulous craftsmanship, technical precision, and an exceptional ability to transform automotive paint into a concours-quality finish. Jason’s work has contributed to multiple award-winning vehicles displayed at the Pebble Beach Concours d’Elegance, including Pebble Beach Best of Show–level projects. He also played an important role in preparing the 1940 Ford Coupe “Checkered Past,” winner of the prestigious Ridler Award at the Detroit Autorama. His portfolio includes numerous rare, historically significant, and multimillion-dollar collector automobiles. In addition to his high-profile restoration work, Jason is an accomplished trainer and educator who teaches advanced wet sanding, color sanding, paint correction, and polishing techniques. His practical teaching style and uncompromising commitment to quality have made him a trusted resource for detailing professionals seeking to elevate their craftsmanship.

Host Levi Gates sits down with another Idaho Native, Conner Bates, Owner of MVP Distributing. Conner says "I am an Idaho native and had a brief dive into car detailing while helping my brother with some small-time detailing when I was young.  Immediately after high school, I began working as a first responder, where I worked for over a decade until I was medically retired in 2020.  In July 2020, knowing my career as a first responder was coming to a close, I purchased MVP Distributing from Tom Smith.  We have maintained what he started with, providing detail products to the dealerships and detail shops.  We have since opened a retail store called MVP Detail Supply, where we represent The Rag Company as their local factory store.  We also offer installation services for tint, PPF, and wrap.  We now have a fully operational website that I am extremely proud of.  We have had a ton of help along the way, and I have a special relationship with Levi Gates, as he has spent countless hours helping us along the way so we can be successful.  Thank you, guys for the opportunity to join you on the podcast. "

Host Keith Duplessie sits down with Sarah Ryals from Reflections Detail. Sarah has been a great advocate and supporter of the IDA, as well as continuing education. She is a talented weekend detailer and has been in business since 2019. Proud IDA member.

Host Levi Gates sits down with Chad Emerson of CME Shine Auto Detailing. Chad says, “I am the founder and co-owner of CME Shine Auto Detailing, a studio specialising in advanced paint correction and premium ceramic coatings. My passion for automotive care began 1early and evolved into a professional career defined by precision and pride. I have over three years of professional detailing experience and 14 years of leadership in the fire service, where I served as both Training Officer and Captain. Those roles built the discipline, accountability, and attention to detail that now drive my business. I currently serve as Chair of the International Detailing Association’s (IDA) Trade Show and Education Committee, helping shape industry education and promote professional standards. I have trained hands-on with respected industry leaders from Adam’s Polishes, Dirty to Dreamy, Jason Kilmer, P&S Detail Supply, and The Detailing Pros, continually refining my craft. My focus is on providing exceptional results through skill, integrity, and innovation. Through CME Shine, I am dedicated to raising the standard of professional detailing and delivering a level of excellence that reflects my lifelong passion for the trade.”

Join host Keith Duplessie as he interviews Lindsay Rose. Lindsay owns Electric Rose Auto Salon in Roseburg, OR. She is a Former First Responder; Classic Car lover; Female Professional Detailer

Host Levi Gates sits down with Michael Abens from Urable. Michael Abens is the President of Urable. Urable is the industry-leading business management platform designed specifically for automotive businesses specializing in ceramic coatings, paint protection film, vinyl wrapping, window tinting, and detailing. In his more than 35 years of executive experience in business, principally in large healthcare companies, Abens has been a pioneer in designing unique operating models and software systems that have transformed businesses and industries. In healthcare, he is credited with fundamentally changing the field of anticoagulation and later went on to create the largest provider of intrathecal drug therapy in the United States. He has been featured in Yahoo! Business, Forbes, and Entrepreneur Magazine.