
Advertise on podcast: Referrals Done Right
Rating
4.7from
This podcast has
178 episodes
Language
EnglishPublisher
Scott GratesExplicit
No
Date created
2024/03/29
Latest episode
2026/10/22
Average duration
28 min.
Release period
4 days
Description
The Secret to Creating Infinite Opportunities to Grow Your Small Business. Hosted by Scott Grates.
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Check latest episodes from Referrals Done Right podcast
#178 - The Questions Have Gotten Bigger
2026/10/22
In this solo episode of Referrals Done Right, Scott Grates reflects on how the relationships he's built over the past two and a half years have changed the way he thinks about success. What started as a mission to help business owners grow through meaningful connections has led to some much bigger questions. Scott shares why he's started looking beyond growth and achievement to consider what all that hard work is actually for.
The conversation explores how our priorities can change even when the things we've built are still successful. Scott challenges listeners to question whether they're pursuing goals that still matter or simply holding on to an old definition of success. He also shares what's next for the podcast as Referrals Done Right prepares to transition into Time Lies on November 2nd. While the name and conversations are evolving, the belief in meaningful relationships remains at the heart of what's next.
In This Episode:
• How meaningful relationships have changed Scott's perspective on business and life.
• Why reaching the next milestone doesn't always bring the fulfillment we expect.
• How our identity can keep us chasing goals that no longer align with our priorities.
• Why creating space to reflect can help us recognize when it's time for a new chapter.
• What's ahead as Referrals Done Right prepares to become Time Lies on November 2nd.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#177 - Are You the Bottleneck in Your Business? • Eva Safar
2026/10/19
In this episode of Referrals Done Right, Scott Grates sits down with business coach and entrepreneur Eva Safar to explore what it really means to build a successful business. After 25 years in the corporate world, Eva realized that financial success and impressive titles weren't giving her the freedom she wanted. She shares how redefining success helped her create a business built around her own values. The conversation challenges business owners to consider whether they're building the life they want or simply staying busy.
Scott and Eva discuss why so many entrepreneurs become the bottleneck in their own businesses. Eva explains how creating space for reflection can lead to better decisions and stronger leadership. They also explore the importance of surrounding yourself with people who challenge your thinking. Sometimes the biggest breakthrough comes from asking yourself a question you've been avoiding.
In This Episode:
• Why financial success doesn't always translate into personal freedom or fulfillment.
• How business owners become the bottleneck and what it takes to step back.
• Why creating space to think can lead to greater clarity and better decisions.
• The importance of having people who challenge your thinking and hold you accountable.
• How asking better questions can uncover what's really holding you and your business back.
---
Eva Safar's Links:
Website - https://www.safartransformations.com
Linkedin - https://www.linkedin.com/in/esafar
YouTube - https://www.youtube.com/@TheAlternativeBoard
Facebook - https://www.facebook.com/TABDenverNorth
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#176 - The Cost of Availability
2026/10/15
In this solo episode of Referrals Done Right, Scott Grates explores the hidden cost of always being available to everyone. For business owners and leaders, being responsive and helpful can feel like a measure of success. But constantly saying yes can leave little time for the people and priorities that matter most. Scott challenges listeners to consider whether their desire to be needed is actually preventing them from being intentional with their time.
As business owners begin planning for 2027, Scott encourages a different approach to growth. Instead of focusing only on revenue and new opportunities, he shares three decisions that can help create a better business. The conversation explores protecting your calendar and investing more deeply in the right relationships. Scott also shares an exciting announcement about the next chapter of the podcast and its upcoming transition to Time Lies.
In this episode:
• Why being available to everyone does not always make you more valuable.
• How constantly saying yes can take time away from your most important relationships.
• Three decisions to consider when planning a more intentional business for 2027.
• Why better boundaries and delegation can create more freedom and stronger relationships.
• What's next for the podcast as Referrals Done Right prepares to become Time Lies.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#175 - Trailer Park CEO • Dawn Cazedessus
2026/10/12
In this episode of Referrals Done Right, Scott Grates sits down with author and leadership coach Dawn Cazedessus to explore how our past can shape the way we approach success. Dawn shares her journey from growing up in a Louisiana trailer park to becoming a CEO. She explains how fear and scarcity continued to influence her decisions long after she escaped poverty. Through her book Trailer Park CEO, Dawn encourages others to recognize the stories holding them back and embrace the lessons that helped shape who they are today.
Scott and Dawn discuss the importance of letting go of false identities and learning to move forward through adversity. Dawn introduces her practical framework for handling failure and explains why gratitude has become a daily discipline in her life. They also explore the value of slowing down to make better decisions. The conversation is a reminder that growth often begins when we release the need to control everything and create space for what matters most.
In This Episode:
• How Dawn's upbringing shaped her mindset and journey to becoming a CEO.
• Why the stories we tell ourselves can keep us from reaching our potential.
• Dawn's FAIL framework for turning setbacks into opportunities for growth.
• How gratitude and an open mindset can help us navigate difficult seasons.
• Why slowing down and creating space can lead to greater clarity in leadership and life.
---
Dawn Cazedessus's Links:
Trailer Park CEO Book - https://www.amazon.com/dp/1424569982
Facebook - https://www.facebook.com/dcazedes
Linkedin - https://www.linkedin.com/in/dawn-cazedessus-3048a9126
YouTube - https://www.youtube.com/@DawnCazedessus
Instagram - https://www.instagram.com/dawncazedessus
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#174 - Seek Referral Alignment
2026/10/08
In this solo episode of Referrals Done Right, Scott Grates explores why building a bigger network does not always lead to better relationships or more referrals. Through a recent introduction from a trusted connection, Scott shares how quickly meaningful relationships can develop when people share similar values. Sometimes the best opportunities come from finding the right people rather than constantly trying to meet more people.
Scott explains why alignment should matter more than potential business opportunities when choosing who to invest your time in. He challenges listeners to look beyond networking numbers and focus on relationships built around genuine connection. When you surround yourself with people who share your values, introductions can happen naturally without an agenda or expectation of something in return.
In This Episode:
• Why finding the right people matters more than growing your network.
• How shared values can create meaningful connections and natural referrals.
• Why not every client or referral partner is the right fit.
• The importance of building relationships without expecting a business opportunity.
• A simple challenge to strengthen five relationships already in your network.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#173 - Emotionally Wealthy • Karen Conlon
2026/10/05
In this episode of Referrals Done Right, Scott Grates sits down with psychotherapist and coach Karen Conlon to explore what can exist beneath the surface of success. Karen explains how childhood conditioning can shape the way high achievers approach work and relationships. They discuss how the drive to achieve can sometimes come from a need for validation instead of genuine fulfillment.
The conversation explores people pleasing, self-awareness, and the pressure to always have the answer. Karen shares why curiosity can help us build stronger relationships with clients and the people closest to us. She also explains why major transitions can feel like grief when our identity is tied to what we do. The episode is a reminder that success means more when it is aligned with who you actually want to be.
In This Episode:
• How childhood patterns can continue to influence our behavior as adults.
• The difference between achieving from internal fulfillment and seeking external validation.
• Why people pleasing can quietly lead high achievers to ignore their own needs.
• How curiosity and empathy can create deeper relationships at work and at home.
• Why self-awareness can help you redefine success on your own terms.
---
Karen Conlon's Links:
Website - https://karenconlon.com
Linkedin - https://www.linkedin.com/in/karenconlonlcsw
YouTube - https://www.youtube.com/channel/UCy-yaUREWiHBJNxwze7zI4w
Spotify - https://open.spotify.com/show/1BxaZasAk68BD5mRkD59cI
IG - https://www.instagram.com/karen_conlon_lcsw
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#172 - Movement is Not Achievement
2026/10/01
In this solo episode of Referrals Done Right, Scott Grates challenges the idea that being busy means being productive. A packed calendar and a long to do list can create plenty of movement. That does not always mean you are moving toward something that matters. Sometimes the most productive thing you can do is stop long enough to choose the right direction.
Scott shares a simple approach for creating more intention in your work and relationships. Instead of reacting to everything that demands your attention, start by deciding what matters most. That same principle applies to relationship building. One meaningful conversation can create more value than dozens of surface level interactions.
In This Episode:
• Why movement and achievement are not the same thing.
• How busyness can distract us from asking the questions that actually matter.
• Why creating space can help you identify where your attention belongs.
• How to measure relationship building by depth instead of activity.
• Three questions that can help you build each day around purpose and intention.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#171 - The Joyful Strategist • Jennifer Gomez
2026/09/28
In this episode of Referrals Done Right, Scott Grates sits down with Jennifer Gomez to explore why joy should not be something we wait to experience after success. Jennifer shares her journey as a high achiever who spent years chasing the next accomplishment. Eventually, she realized achievement alone was not creating the fulfillment she expected.
Jennifer explains how joy can become a strategy for better leadership and a more intentional life. She shares why alignment starts with being honest with yourself. The conversation also explores trust and clear communication within a team. When leaders understand themselves and create space for others to thrive, stronger relationships can lead to meaningful growth.
In This Episode:
• Why joy and happiness are not the same thing.
• How constant achievement can still leave high performers feeling unfulfilled.
• Why alignment begins with getting honest about what you actually want.
• How clarity and trust can help leaders stop putting out fires.
• Why stronger relationships within your team can become a strategy for growth.
---
Jennifer Gomez's Links:
Linkedin - https://www.linkedin.com/in/jgomez225
Website - https://www.thejoyfulstrategist.com
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#170 - Better Conversations
2026/09/24
In this solo episode of Referrals Done Right, Scott Grates explores what happens when we stop treating every conversation like it needs an agenda. Business conversations can quickly become tactical without us even realizing it. Instead of searching for an opportunity, Scott challenges us to become genuinely curious about the person in front of us.
Scott explains why great conversationalists often spend less time talking and more time listening. Thoughtful questions can give people the space to discover their own answers. Remembering what matters to someone can also make them feel valued. In a referral driven business, that kind of attention can become a powerful foundation for trust.
In this episode:
• Why some of the best conversations have no destination.
• How genuine curiosity can create deeper relationships.
• Why asking another question can be more powerful than sharing your own story.
• The difference between making yourself known and making someone feel known.
• How listening and remembering can build the trust behind future referrals.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#169 - Stop Thinking, Start Executing • Imelda Mendoza
2026/09/21
In this episode of Referrals Done Right, Scott Grates sits down with Imelda Mendoza to talk about the mindset behind nearly 14 years of building her insurance agency. Imelda shares how competition and consistent action helped her build from the ground up. She also explains how her parents shaped the belief that she could figure things out along the way.
The conversation explores leadership, execution, and learning to embrace failure. Imelda shares why accountability can be an act of love and why adaptability is critical for a winning team. She also opens up about gratitude and discipline in her personal life. Her approach is built around making the most of every opportunity while helping the people around her win.
In This Episode:
• How Imelda built her agency from scratch through action and consistent tracking.
• Why gratitude and perspective have shaped her approach to business and family.
• How honest accountability can help your team win beyond the workplace.
• Why execution at 70 percent can be better than waiting for perfection.
• How learning to fail fast can help salespeople overcome the fear of rejection.
---
Imelda Mendoza's Links:
FB - https://www.facebook.com/imeldamendoza.sf
IG - https://www.instagram.com/imeldabb87
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#168 - Vision & Value
2026/09/17
In this solo episode of Referrals Done Right, Scott Grates explores why hard work alone does not create a great team. Everyone can be working hard while still rowing in different directions. The missing piece is often clarity around where the business is going and why that destination matters.
Scott introduces the idea of a vision and value meeting to help leaders create that alignment. He shares questions that can uncover what a team believes the business should become and the value it creates for customers. Most importantly, leaders need to give their people a voice in the process. When people help shape the direction, they have a greater reason to row together.
In This Episode:
• Why effort without a shared direction can hold a team back.
• The difference between understanding a job and understanding the mission.
• How a vision and value meeting can create greater clarity across your team.
• Why team involvement can create stronger ownership and buy in.
• The questions leaders should ask before setting next year's goals.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#167 - RDR Rewind • Kari Hargrave
2026/09/14
In this episode we rewind to a conversation that originally aired in May 2025.
Kari Hargrave is the definition of grit, creativity, and community. From launching a scratch insurance agency in a town with no stoplights to bagging groceries for free just to meet people, Kari’s story is a masterclass in hustle, heart, and doing things differently. In this conversation, Scott and Kari unpack what it really takes to build a business, a brand, and a life you’re proud of—without losing your humanity along the way.
What You’ll Learn:
• Why being told “you’ll never make it” was the fuel Kari needed to prove them all wrong
• Creative, grassroots strategies Kari used to grow her agency from zero to one of the most respected in the country
• The marketing rituals and handwritten habits that still matter in a digital world
• Why she started a true crime podcast—and how it led to winning a Webby Award
• How she’s helping other agents win with her new venture, Ringleaders
This episode is full of laughs, lessons and real talk from one of the most inspiring agents in the game. Don’t miss it!
---
Kari Hargrave's Links:
FB - https://www.facebook.com/KariHargraveAgency
True Texas Crime Pod - https://open.spotify.com/show/0ct7Pu7GIgyWj3IF7y2b6L
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#166 - Mastery Isn't Where You Start
2026/09/11
In this solo episode of Referrals Done Right, Scott Grates reflects on the lessons he brought home from The Space Between Retreat. After three days of slowing down and creating space, one idea stood above the rest. The questions we are willing to sit with may be more important than the answers we constantly chase.
Scott explores what he learned about joy, simplicity, and being present. He also shares a personal realization that mastery is not where the journey begins. You do not need every answer before taking the first step. Sometimes growth begins when you create enough space to listen and trust that you are already worthy of what comes next.
In This Episode:
• Why better questions can be more valuable than immediate answers.
• What three days away from everyday distractions revealed about joy and simplicity.
• How nature and stillness can create space for deeper reflection.
• Why mastery is not a requirement for taking the first step.
• The difference between growing from a place of inadequacy and growing from curiosity.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#165 - Serving is Identity
2026/09/03
In this solo episode of Referrals Done Right, Scott Grates explores one simple idea with a much deeper meaning. Serving needs to become an identity instead of an activity. Acts of service can be great for building relationships. The real test is whether you would still serve if you knew nothing was coming back in return.
Scott explains how genuine service builds the trust and reputation behind a referral based business. He also challenges the idea that serving means always saying yes. Boundaries still matter because they protect your ability to help the people who matter most. When service becomes part of who you are, people begin to recognize it without needing to be told.
In This Episode:
• The difference between serving as a strategy and making it part of your identity
• Why serving without expecting something in return builds stronger relationships.
• How consistent behavior creates the trust and reputation behind referrals.
• Why having a servant's heart does not mean saying yes to everything.
• A simple challenge to stop keeping score and start looking for opportunities to help.
---
Scott Grates' Links:
The Magnetic Niche - https://mailchi.mp/wonderlabstrategy/findyourniche
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
#164 - How to Stay Human in an AI World • Samantha Calderón
2026/08/31
In this episode of Referrals Done Right, Scott Grates sits down with marketing strategist Samantha Calderón to talk about simplifying marketing for solopreneurs. Samantha shares why trying to be everywhere can quickly become overwhelming. Instead, she encourages entrepreneurs to understand their ideal audience and focus on the marketing activities that actually work.
Scott and Samantha also explore content creation, relationship building, and the changing role of AI in marketing. Samantha shares her approach to content days and explains why collaboration can make entrepreneurship feel less isolating. They also discuss the growing value of authenticity in an AI driven world. As technology continues to evolve, genuine human connection may become more valuable than ever.
In This Episode:
• Why solopreneurs should stop trying to market everywhere at once.
• How content days can simplify marketing and make content creation more manageable.
• Why investing deeply in a few relationships can be more valuable than knowing everyone.
• How Samantha uses AI as a tool without sacrificing her voice or authenticity.
• Why real human connection will continue to matter as marketing becomes more automated.
---
Samantha Calderón's Links:
Website - https://www.samanthacalderon.com
Linkedin - https://www.linkedin.com/in/samantha-calderon-gutierrez
Substack - https://substack.com/@launchwsamantha
---
Scott Grates' Links:
Referrals Done Right - https://www.referralsdoneright.org
Referrals Done Right FB Group - https://www.facebook.com/groups/296359076662332
Scott Grates Website - https://www.scottgrates.com
Love Living Local - https://www.instagram.com/lovelivinglocal315
Scott's FB - https://www.facebook.com/scott.grates.1
Scott's - https://www.instagram.com/scottgrates
TikTok - https://www.tiktok.com/@scott.grates
Podcast reviews
Read Referrals Done Right podcast reviews
FarFromPublished 2026/01/19
Thank You
For continuing to put out this content for aspiring insurance professionals. Your work transcends beyond that, you heal people on a personal level. I ...
schnellharrison 2024/07/08
One of the best!
This podcast is 🔥🔥🔥🔥 cannot say enough good things about it!
jspina12 2024/07/08
John Spina
Scott is a wealth of knowledge with years of experience running multiple businesses to draw on. If you’re looking to get more out of your relationship...
asikora10 2024/04/03
Amazing content and an experienced host on the subject
If you’re looking for a quality podcast to listen on the go or while you have some free time, and are interested in relationship building with referra...
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