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This episode is for our expert skin queens!  Jay sits down with Laura and Chantelle, co-founders of Canvas Skin Co, to talk about a completely different way of treating clients. One built on respect, patience, collaboration and trust, instead of upselling, pushing and flogging whatever piece of technology is sitting in the room. Between them they’ve spent years across high-end Melbourne skin clinics, a stint at Spa Wumurdaylin on Hamilton Island and plenty of time with complex, reactive, hard to manage skin. Laura’s studies in Clinical Nutrition mean every plan looks at the whole body, not just the face. They built Canvas Skin Co on corneotherapy, PROPER consultation’s and long-term individual plans, because it’s the clinic they wished existed when they were clients themselves! We get into why so many clients arrive over-treated rather than under-treated, why the barrier is exhausted and the confidence is gone by the time they walk in, and what it actually looks like to slow down and assess before you touch anyone’s skin. If you’ve ever felt gross about sales pressure in this industry, you love a good F-bomb and you want to hear from 2 experts….. this one is for YOU! PS. The girls mentioned a few resources worth a look: www.corneotherapy.org www.prologicskincare.com.au www.wskineducationinternational.com Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

They love their partner… right up until they start making more money, growing a business, or getting a bit of confidence in  their own skin. Then suddenly…. it’s jealousy! It’s the ego bruising. It’s the sneaky comments designed to keep YOU playing small. In this episode we’re pulling back the curtain on toxic partner dynamics, the ones where a woman’s career (because let’s be honest, we are mainly talking male ego) or earning potential becomes a threat instead of something to be celebrated. We talk about what this actually looks like day to day, why it happens, and how to spot it before it costs you your confidence or more. If any of this hits close to home, you’re not alone and you don’t have to figure it out solo.  Support and resources below. There are many organisations in Australia that provide support and education over the phone. If you are in immediate danger call 000. https://www.healthdirect.gov.au/mental-health-helplines Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Every year EOFY rolls around and you can either use it as a reset or ignore it completely! The truth is, the ones who ignore it are the ones still struggling in December wondering where the money went! In this episode Jay and Marie break down exactly what you should be doing right now: reviewing your price list, understanding your expenses, having the right conversations with your accountant and getting your head around the changes coming. This isn't about panic. It's about being the business owner who sees it coming and acts instead of the one who reacts six months too late. P.S If you are ready for your ‘Financial Glow-up’ Join us in our next round of the Financial Glow-up program https://link.yourgrowthcoaches.com.au/fgu26-sm-530409 Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Spicy and mildly offensive (Just the way we like it!) Sometimes we need a shoulder to cry on and sometimes we need someone to give us a good “shellacking!”. In this episode, we discuss the most common themes that we say in the industry that keeps people stuck and burnt out. Hint hint! It’s when you avoid doing the hard things…. From making it worse by telling yourself you burnt out when you’re just stressed, to how to step up when enough is enough and you are ready to make change. Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Julie Cross (HILARIOUS!), former hairdresser turned full-time keynote speaker joins me to break down what resilience really looks like in the real world. Not the highlight reel version, the day-to-day reps that most people avoid.  We talk about why showing up is a trained skill, not a personality trait, and how the best in our industry don’t rely on motivation. They build the emotional strength, awareness and discipline to show up regardless. 🌶️ Julie shares her journey from behind the chair to the stage, and the lessons that shaped her into one of Australia’s most respected voices on resilience, mindset and human connection. This is the stuff that separates good operators from great ones. Enjoy x P.S To find out more about Julie to buy her amazing book visit her website  https://www.juliecross.com.au/shop/ Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Samantha Harrison is not just a hair extension expert. She is a true entrepreneur in every sense of the word. From starting as a home-based hairstylist to travelling to China to meet manufacturers face-to-face and build her own transparent wholesale brand, Sam has done what most people only talk about! She is the founder of SHE Hair Extensions, a multi-business owner, a lifelong learner who constantly invests in her education, and a mum of three balancing ambition with family life. Nothing about her journey has been accidental. In this episode, we unpack: -What it really takes to build a name-based brand where your reputation is everything -The risk behind going straight to the source and exposing industry gaps -Balancing motherhood with unstoppable ambition -Why passion alone isn’t enough and how standards create empires Sam speaks openly about growth, family, risk and the kind of fire that keeps you moving when others would quit. If you’re a salon owner, entrepreneur or someone sitting on an idea you know you’re meant to act on, this conversation will light something up in you. Because when you raise your standards, you change your life! Find out more: https://www.samanthaharrison.com.au Follow Sam on Instagram: https://www.instagram.com/shhairextensions Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

In this episode, we’re talking about burnout in business owners. What it actually is and why high performers are more prone to it than they realise.  It can feel almost impossible to muster the energy when you’re right in the middle of it. Because that’s the catch, isn’t it? When you’re burnt out, the very things that would help you get out of it feel like they require energy you simply don’t have. We unpack the early warning signs most people ignore. The difference between being busy and being depleted. The stories we tell ourselves that keep us stuck and the practical shifts that start restoring momentum without blowing up your whole life or business. If you’ve been feeling flat, resentful, foggy or quietly questioning whether you even want the business you’ve worked so hard for… this conversation is for you! Let’s talk about how to get you back!  P.S If you are ready to get unstuck, book a strategy call so we can build a path forward for you 👉https://ygc.as.me/schedule/cddba60e/appointment/32844735? Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

In this powerful episode, Marie sits down with special guest Nancy Abdou, founder and CEO of The Australian Dermal & Laser Institute, an award-winning leader in aesthetic education with more than two decades of real-world experience. Nancy’s journey started in 2002 when she and her sisters opened a single laser and skin clinic, which grew to 15 locations across Melbourne within ten years. Along the way she discovered her passion for teaching, using her Bachelor of Education to train clinicians and ultimately founding an institute that has shaped professionals across Australia and New Zealand.  But beneath the accolades and success, Nancy shares the struggles that rarely make it onto a website or social feed. She talks openly about the mental health challenges she faced, the pressure of growth, the fear and self-doubt that came with scaling a business, and the moments she wondered if she could keep going. This episode isn’t just about wins…. it’s about the grit, resilience and vulnerability that fuelled them.  Nancy reflects on her failures and breakthroughs, how she reframed setbacks as lessons, and how her mindset shifted through the toughest seasons. She breaks down what resilience really looks like outside curated success stories. If you’ve ever felt like your struggles disqualify you from success or worried your story isn’t “good enough” to share, this conversation will remind you that resilience isn’t born from perfection, but from persistence and honesty.  For more information about how Tadli can support your business journey, click below. https://www.dermalandlaser.com.au Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

On paper, things look good. The team’s solid. Clients are happy. Culture feels right. Your diary’s full. And yet… the money doesn’t match the effort. In today’s episode, we’re unpacking what’s really going on when business feels like it’s working, but the bank account tells a different story. This is the stuff no one really wants to admit out loud. Because it messes with your head. You start questioning yourself. You wonder if you’re missing something obvious or if this is just how it’s meant to be. Spoiler alert. It’s not. You can have great services, great products, great people and still be leaking money quietly in the background. Not because you’re bad at business, but because your eye isn’t trained to spot where the gap actually is. In this episode, we talk through the key areas you need to keep your focus on when the money isn’t keeping up. Pricing. Productivity. Capacity. Conversion. Structure. Leadership habits. The small decisions that compound. The blind spots that don’t scream for attention but cost you every single week. The goal here isn’t more hustle. It’s clarity. So you can identify the leak, make the change, and finally have your numbers reflect the business you’re actually running. If you’ve ever thought, “We’re doing everything right… so why doesn’t it feel easier?” This one’s for you! PS…. Want to nail this?! Join our next round of our 4 week ‘Financial Glow-up’ program: https://link.yourgrowthcoaches.com.au/fgu26-sm? Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Solo operator life gets talked about a lot in our industry, but rarely do people talk about the REAL stuff. In this episode, Jay and Linda get into the nitty-gritty of what’s actually happening for sole operators across hair, beauty, skin, and aesthetics. They explore why so many people are walking away from traditional shopfront salons to go out on their own as chair renters or independent operators. We are starting to see a quiet wave of people moving back into salon environments after realising it wasn’t as simple, flexible, or profitable as they expected! EEK!! They unpack the common reasons it doesn’t work for some: lack of structure, inconsistent income, isolation, undercharging, no clear strategy, and the mental load of doing everything yourself. Going deep into what separates the sole operators who genuinely thrive from those who burn out or retreat, they highlight the systems, mindset, boundaries, and business fundamentals that actually make solo work sustainable. This is a grounded, honest conversation about autonomy, freedom, pressure, responsibility, and reality. Not anti-salon. Not anti-solo. Just the truth about what it takes to make either path work long-term. If you’ve ever thought about going out on your own, are currently a sole operator, or have found yourself questioning whether this model is really for you, this episode will give you clarity, context, and probably a few uncomfortable but necessary lightbulb moments. The Thriving Onesie Program wait-list is now open! https://link.yourgrowthcoaches.com.au/thriving-onesie-eoi-home? Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Blend a pump of retinol, a bubble of champagne, a spritz of dry shampoo and a sprinkle of sugar. Finish it with a glow under the LED light and you’ve got Tamara Reid. We kick off 2026, season 3, episode 1 with an industry disrupter!  With 18 years in the professional hair and beauty industry, Tamara’s experience spans education, sales, brand marketing and strategic partnerships across franchise groups, beauty distribution and software brands. She has seen the industry evolve from every angle and understands what actually drives growth behind the scenes. In this episode, Tamara and Marie unpack a completely different side of the industry. Together, they dive into where the industry is heading, the trends shaping 2026. Tamara works in a powerful niche, closing the gap between industry brands and you, the salon and clinic owner, translating big brand strategy into practical, usable insights that make sense on the floor. This is an honest conversation about what’s coming, what to pay attention to and how to stay ahead without losing your edge. To find our more about Tamara, Visit https://www.insideindustry.co Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

This isn’t a typical end of year wrap-up episode! No highlights. No lessons wrapped in pretty quotes. No generic “what a year” crap! In this final episode of Season 2 of the YGC Podcast, Marie and I are reconciling 2025 as it actually was. What worked. What didn’t. And what quietly separated the businesses that grew from the ones that stayed stuck. We’ve coached salon and clinic owners all year and worked closely with industry partners. We didn’t just listen to what people said they were doing. We watched what changed behaviour, shifted revenue, stabilised teams and built real momentum. This episode unpacks the common traits, mindset shifts and strategies we saw in successful clients again and again. And if you’re paying attention, it also becomes your crystal ball into 2026. Use this as your mental and emotional prep for what’s coming next, and for the Mindset Shift Masterclass. https://link.yourgrowthcoaches.com.au/mindsetshift-26-sm In this episode, we unpack: • The identity shifts that came before growth • The mindset patterns behind stable, profitable businesses that grew in 2025 • Why rhythm and consistency replaced motivation • Our top 2 growth strategies from clients and why • Our top 2 industry partners and why It’s a ‘fly on the wall’ view into our industry from the perspective of a coaching company Jay & Marie x Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Halima Dandan is the founder of Dermaclear Clinic and Dermal Code, leading with over 23 years of clinical experience and a commitment to setting higher standards in skin health. Through her boutique clinic and professional product and device range, she delivers results-driven treatments, education and innovation for both clients and industry professionals. Marie and Helima talk personal branding, making the most of the clients you have already got and skin health education. Dermal Code Podcast Exclusive: To celebrate the launch of our new 400g Pro Size Sculpt & Glow Balm, approved stockists will receive an extra discount on top of wholesale pricing. Clinics just need to complete the wholesale stockist form to unlock the offer. www.dermalcode.com.au Dermaclear clinic socials https://www.instagram.com/dermaclearclinic Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

From buccal massage facials to features in Vogue and Harper’s Bazaar, and even taking out the ABIA Educator of the Year, she is here, there and everywhere! Isabella Loneragan is the multi-award-winning founder of The Skinformé Academy – a  world-class facial and facial massage training institution designed to elevate hands-on skin therapy and moreover, guide touch therapists to turn their skills into thriving businesses. With more than 20 years of industry experience, Isabella also runs the Isabella Loneragan Skin clinic in Bowral and Sydney NSW, and is a celebrated product formulator, corporate speaker and media commentator. Join Marie and Isabella talking pricing, education, struggles, leadership….. SO MUCH! Follow Isabella on Instagram here- https://www.instagram.com/isabellaloneragan Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

In this episode, I sit down with clinic owner, author and founder of Transforming Beauty, Robyn McAlpine – recently named Humanitarian of the Year 2025! We talk about resilience, purpose and how making an impact doesn’t have to wait until you’ve “made it.” Robyn shares how small acts can create massive ripples, and how her work through Transforming Beauty empowers young women rescued from trafficking in India to rebuild their lives through education, beauty therapy, and self-worth. This one’s a reminder that we all have the power to make a difference – in our communities, in our businesses, and in ourselves – often in ways far bigger than we realise. P.S You can donate now at https://robynmcalpine.com/transforming-beauty Even a little goes a LONG WAY! Make sure you subscribe so you get notifications and leave us a review if you have loved this episode! Get ready to unlock a whole new level of alignment, energy and high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?