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Text us to share what you found helpful! Ashley is joined by Adam Chapman, founder of YESmoney, for a conversation about what can happen when advisors rethink the language and structure of the planning process. Adam talks about why some clients, especially retirees, may not know how much they are allowed to dream until the plan gives them permission.  Together, Ashley and Adam talk about the difference a simple wording shift can make, including why Adam renamed the traditional discovery meeting a “blue sky session.” They also touch on client behavior, collaboration, retirement spending, and how advisors can create space for conversations that go beyond the numbers.  Episode Highlights: Why Adam renamed discovery meetings as Blue Sky SessionsHow retirees can leave dreams off the table before they know what is possibleWhy clients may need permission to say the bigger dream out loudHow small language changes can shift the way clients show upWhy collaboration matters before, during, and after the planning meetingHow client money stories can shape what they believe is possibleWhy the financial plan needs to speak to the client, not just the numbersHow advisors can build meetings around the places clients usually get stuckThis conversation is for financial advisors who want their planning process to feel less like data gathering and more like a place where clients can say what they really want. RESOURCES AND GUEST INFORMATION Adam likes to joke he's the financial planner who helps people spend money, not save it. As the Founder of YESmoney, he's spent nearly two decades helping retirees overcome the beliefs, behaviours, and emotions that prevent people from enjoying their wealth. Now, he's on a mission to help every retiree intentionally die with less. His contrarian take on retirement spending has landed him in The Globe and Mail, The Wall Street Journal, Money Sense, Investment Executive, and Wealth Professional. Connect with Adam Chapman: LinkedInConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! Join Ashley and Brendan Frazier, host of The Human Side of Money podcast, for a conversation about review meetings and why they matter more than many advisors realize. Brendan explains the difference between reactive and proactive review meetings and talks about where review meetings can fall flat, especially when the meeting becomes a routine check-in instead of a chance to understand the client better, celebrate progress, and reconnect with what matters most. Brendan also explains why clients usually do not leave because of performance. They often leave because of communication breakdowns or because they no longer feel understood. Episode Highlights: The difference between reactive and proactive review meetingsWhy review meetings are the anchor of the client experienceWhere traditional review meetings often fall shortHow to help clients reflect on progressWhy satisfied clients are not always engaged clientsHow to relearn who your clients are as their lives changeThe four R’s of stronger review meetings: reflect, reassure, recalibrate, and reimagineThis conversation is for financial advisors who want review meetings to feel less routine and more useful for the client. Tune in for a clear way to rethink the meeting so clients leave feeling heard, understood, and clear about where they are going next. RESOURCES AND GUEST INFORMATION Brendan Frazier helps financial advisors master the human side of advice. As host of The Human Side of Money podcast, he explores how psychology, behavior, and emotion shape financial decisions. A former advisor, Investopedia Top 100 Financial Advisor, founder of Wired Planning, and Chief Behavioral Officer, Brendan helps advisors strengthen client conversations and relationships through behavioral science. He lives with his wife, Shannon, and their three children. Connect with Brendan Frazier: The Human Side of Money PodcastLinkedInWebsiteThe Ultimate Review Meeting course - get $100 off with this link!E50. What Is the Human Side of Money? A 50th Episode Conversation with Brendan FrazierConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! A client’s career is often one of the biggest drivers of their financial life, but advisors are not always equipped to help with it. In this episode, Ashley talks with Kolby Goodman, career coach, keynote speaker, and author, about where career decisions and financial planning overlap. Kolby shares how he moved from IT support into career coaching after realizing that his mix of technical skill and people skill helped him stand out, grow his career, and eventually help others do the same. Over the past decade, he has worked with more than 3,500 professionals to find better jobs, earn more, improve work-life balance, and build careers that feel more aligned. Ashley and Kolby discuss why career coaching can be such a valuable resource for financial advisors and their clients. Many clients are dealing with burnout, layoffs, career uncertainty, or the pressure of staying in a role that pays well but no longer fits the life they want. Advisors may be able to show clients what is financially possible, but career coaches can help them figure out what comes next and how to move toward it. Kolby also explains how advisors can recognize when a client may benefit from career coaching, including clients who feel stuck, worried about layoffs, unsure how to make a change, or ready to think more intentionally about their work. Episode Highlights: How Kolby moved from IT support into career coachingWhy career decisions are deeply connected to financial planningHow advisors can support clients who feel stuck, burned out, or uncertainWhy some clients need more than financial permission to make a career changeHow career coaching can help clients name their value and next stepsWhen advisors should consider bringing in a career coachWhy young graduates may need more support entering today’s job marketHow to build a career by design instead of falling into one by accidentThis conversation is especially useful for advisors who want to better understand the role career decisions play in a client’s financial life and offer more complete support during major life and work transitions. RESOURCES AND GUEST INFORMATION Kolby Goodman is a career coach and keynote speaker who partners with wealth management firms and financial planners to support clients and their children through career transitions. He helps families navigate layoffs, career pivots, and the launch of new college graduates, all of which can affect a family’s financial and emotional picture. In 2025, Kolby helped his clients secure an average salary increase of 22.5%. He is the author of Employed by Graduation and Employed by Graduation: The Parent Edition and brings 13 years of career coaching experience to conversations around wealth, career risk, and family planning. Connect with Kolby Goodman: LinkedIn: https://www.linkedin.com/in/kolbygoodmanConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! In this episode of Planning & Beyond®, Ashley talks with Dr. Dr. Amanda Craft, a researcher and educator whose PhD work focuses on cultural intelligence in financial advice. Dr. Craft explains why culture matters in financial planning and why it is about more than race, ethnicity, or nationality. Culture includes values, lived experiences, communication styles, family expectations, and the assumptions people carry about money, safety, responsibility, and success. Ashley and Dr. Craft further discusses how cultural values can shape client decisions, including investment choices, family financial obligations, property ownership, caregiving, and trust in financial systems, explaining why advisors may miss important context when they assume financial decisions are only individual decisions. They also talk about practical questions advisors can ask to better understand a client’s values, including how money was talked about growing up, who else is involved in financial decisions, and what financial success means to the client. Ashley and Dr. Craft offer a clear reminder that good advice requires more than technical knowledge. It also requires curiosity, cultural intelligence, and a willingness to understand the client’s world before making recommendations. Episode Highlights: Why cultural intelligence matters in financial planning.How culture can shape client behavior and financial decisions.Why culture includes more than race, ethnicity, or nationality.Questions advisors can ask to better understand client values.How family, community, and lived experience can influence financial choices.Why advisors should review their onboarding forms for hidden assumptions.How cultural awareness can help advisors build stronger client relationships.RESOURCES AND GUEST INFORMATION Dr. Amanda Craft is an Associate Lecturer at Western Sydney University whose work explores the intersection of financial regulation, cross-cultural psychology, and behavioural finance. Her research examines how cultural and institutional dynamics shape financial advice relationships, client decision-making, and regulatory outcomes. Connect with Dr. Amanda Craft: LinkedIn: https://www.linkedin.com/in/dr-amanda-craft-31335134b/Email: [email protected] with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! Kids are watching how money works, but that does not mean they understand it. Join in as Ashley talks with Jamie Bossi, a financial planner, author, and mother of four, about helping kids build better money habits early. Jamie shares how the idea for her children’s book series, Milton the Money Savvy Pup, started at home. After realizing her own child did not fully understand that online purchases still involved real money, Jamie began looking for simple ways to teach money basics in a way young kids could understand. That idea became a children’s book series focused on concepts like earning, saving, spending, giving, waiting, making choices, and practicing gratitude. Jamie explains why money can feel invisible to kids today, especially when they mostly see adults using cards, apps, and online shopping instead of cash. Ashley and Jamie also talk about how advisors can help clients bring money conversations into everyday family life. They discuss why parents often avoid these conversations, how shame or past money mistakes can get in the way, and why stories, vulnerability, and simple tools can make these talks easier. Episode Highlights: How the Milton the Money Savvy Pup series beganWhy kids need direct money lessons, not just observationHow technology has made money feel less visible to childrenSimple ways to teach earning, saving, spending, and givingWhy gratitude matters in a child’s money educationHow advisors can help clients talk to their kids about moneyWhy parents do not need to have everything figured out before teaching their kidsHow everyday moments, like grocery shopping or saving for a toy, can become money lessonsRESOURCES AND GUEST INFORMATION Jamie Bossi is a financial planner, author, and mother of four. She helps clients work through life transitions, organize their financial lives, and make decisions that support their goals. Jamie is passionate about mentoring and financial literacy. She is the author of Money Boss Mom: Helping Young Parents Be the “Boss” of Their Financial Future, the Milton the Money Savvy Pup children’s book series, and Investing for Tweens, a book designed for ages 10 to 14. Connect with Jamie Bosse: Website: https://www.moneybossmom.com/Instagram: https://www.instagram.com/moneybossmom/LinkedIn: https://www.linkedin.com/in/jamiebosse/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! What if AI helped advisors become more human, not less? In this episode of Planning & Beyond®, Ashley talks with Gabe Caldwell, co-founder of Quin, about how technology can help financial advisors get time, energy, and attention back. Gabe explains that the best use of AI is not simply writing LinkedIn posts or brainstorming ideas. For advisors, the bigger opportunity is using AI to handle the routine work that often eats up the week: meeting prep, notes, follow-up emails, CRM updates, scheduling, and client communication. Ashley and Gabe discuss the reality that many advisors are spending about 22 hours a week on admin work, and what changes when some of that load comes off their plate. Gabe shares how reducing admin work can help advisors sleep better, feel less rushed, show up with more energy, and be more present in client meetings. They also talk about the concerns many advisors have around AI, including control, compliance, privacy, and whether technology could weaken the client relationship. Gabe explains why good AI tools should keep the advisor involved, especially when client communication is being drafted or sent. Episode Highlights: How Gabe’s earlier business experiences shaped the creation of QuinWhy AI should help advisors get time back, not just do more workHow admin tasks affect advisor presence and client relationshipsWhy reducing mental load can improve how advisors show up in meetingsCommon concerns about AI, control, compliance, and client trustWhy human review still matters when using AI toolsHow advisors can use technology to support the work they actually enjoyThis conversation is especially useful for advisors who want to use AI thoughtfully, reduce routine admin work, and create more space for the human side of financial planning. RESOURCES AND GUEST INFORMATION Gabe Caldwell is co-founder of Quin, an AI assistant for financial advisors and other relationship professionals. Quin helps with routine work such as meeting prep, note capture, email drafts, CRM updates, scheduling, and client communication through tools like SMS, email, voice, Slack, and Teams. Advisors using Quin save 5 to 15 hours per week by offloading routine admin work. Gabe is also a co-founder of Plain Sight Ventures, where he and his team have built and scaled multiple software companies to millions of users over the past 10 years. His work focuses on helping professionals automate the tasks that slow them down so they can spend more time on relationships. Connect with Gabe Caldwell: LinkedIn: https://www.linkedin.com/in/gabecaldwell/Website: https://www.heyquin.io/ Sign up for a 2-week free trial of Quin: https://www.heyquin.io/app/signupConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! Couples fighting about money can derail a meeting fast, but Ashley Quamme shows why the real skill is not choosing sides - it’s knowing how to steer the conversation without losing trust. If you advise couples or families, this episode gives you a practical way to handle tension, interrupt conflict, and keep control of the room. Ashley breaks down the three questions hidden inside every money disagreement: how to stay in charge, how to protect the relationship with both clients, and whether this is even part of your job. She explains why financial advisors should shift from content to process, so instead of getting stuck on the boat, the retirement date, or the credit card bill, you can focus on what’s actually happening between the two people in front of you. You’ll discover:   How to move a couple from “who’s right” to “what’s going on here”Why interrupting can be a strength, not a mistakeThe exact kind of expectation-setting that helps clients handle conflict before it startsHow to make the covert overt by naming tension in a way that builds trustThe difference between validating a client and agreeing with them  If you are an advisor and you have a question you'd like Ashley to tackle, feel free to send them to: [email protected]

Text us to share what you found helpful! Good advisors can still find themselves in difficult ethical situations, especially when they are under pressure, early in their careers, or trying hard to help a client. In this episode, Ashley talks with Dr. Moira Somers, a clinical consultant and researcher focused on misconduct in financial advising. Together, they look at why misconduct happens, how it can show up in different forms, and why it is not always driven by bad intentions. Moira shares what her research has shown about the gray areas advisors may face, especially early-career professionals who are still learning how to manage client expectations, firm pressure, professional boundaries, and stress. She also explains how the desire to be helpful can sometimes blur ethical lines, and why advisors need support before small compromises become bigger problems. Episode Highlights: What misconduct means in financial advisingThe different ways misconduct can show upWhy early-career advisors may be more at risk for ethical mistakesHow stress and burnout can affect decision-makingWhy professional boundaries matterHow firm culture can support or weaken ethical behaviorWhat advisors and firms can do to create better support systemsThis conversation is especially useful for financial advisors who want to do right by their clients, understand the gray areas of ethical decision-making, and stay prepared for the pressure that can come with the work. RESOURCES AND GUEST INFORMATION Dr. Moira Somers is a psychologist, consultant and family enterprise advisor. She specializes in the psychology of money and in the many ways it influences people's decision-making, relationships and well-being. Her clients include individuals, family businesses, financial firms and community agencies. In her consulting practice, Dr. Somers trains advisors on matters pertaining to the personal side of money. Her teaching and research interests include broader design and structural issues affecting investing, financial follow-through and equitable access to capital.Although Canada is her home, her client base is international. She is the Chair of the Family Advisor Relationships Domain for the Ultra High Net Worth Institute, and a faculty member at the Financial Transitionist® Institute. Connect with Dr. Moira Somers: Website: https://moneymindandmeaning.com/ Book (coming ​out ​on ​9/8/2026):The Fault Lines Of Finance: Understanding And Preventing Financial MisconductConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! In this episode of Planning & Beyond®, Ashley talks with Dr. Joseph S. Moore, historian and author of How to Get Rich in American History, about how American financial advice has changed over the last 300 years and what those changes can teach us today. Joseph shares how his own money wake-up call came during the 2008 financial crisis, when he realized he had followed common advice without fully understanding the risk behind it. That experience led him to study what Americans have been told to do with money over time, what actually worked, what did not, and why financial advice keeps changing as the economy changes. They also discuss why marriage has historically been one of the most important financial decisions a person can make, how joint accounts can create more transparency and trust, and why simple money systems often work better than complicated budgets. Ashley and Joseph also discuss: How American financial advice has changed over the last 300 yearsWhy familiar advice like “renting is throwing money away” can be incompleteWhat the “latte factor” gets right and where it falls shortWhy building wealth is not only about cutting small expensesHow marriage shapes financial outcomesWhy joint accounts can support trust and transparency in relationshipsA simpler way to think about budgeting and money managementRESOURCES AND GUEST INFORMATION Dr. Joseph S. Moore is a historian and author of the national bestselling book, How to Get Rich in American History: 300 Years of Financial Advice that Worked (& Didn't), where he chronicles all the wise (and weird) things Americans tried to do to get ahead for three centuries. He is also an investor, who went from a modest professor's salary to funding a tech startup, buying land on the moon, founding a cryptocurrency, and owning dozens of investment properties. He achieved financial independence in his mid-40s, and lives outside of Atlanta, Georgia. His other writings have appeared in The New York Times, MarketWatch, Fast Company, and Oxford University Press. Connect with Dr. Joseph S. Moore: Substack Website: https://www.josephmoorebooks.com/ All Social Handles: @josephmoorebooks LinkedIn: https://www.linkedin.com/in/joseph-moore-author/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! What would change if financial planning started with listening, not numbers? In this episode, Ashley welcomes George Kinder, founder of the Kinder Institute of Life Planning and author of The Three Domains of Freedom, for a conversation about presence, purpose, and the deeper responsibility of financial advisors. George talks through the three domains of freedom: each moment is yours, your life is yours, and civilization is yours. He explains why mindfulness is not just a personal practice, but a skill that can help advisors listen more fully, show up with greater authenticity, and create a space where clients feel safe enough to share what they really want. The conversation also moves beyond the individual client relationship and into the wider role advisors can play in creating a more trustworthy and human financial system. Ashley and George also discuss: Why presence matters in financial planningHow mindfulness can help advisors listen more deeplyWhy clients need to feel safe, heard, and supportedHow life planning helps clients move toward the life they truly wantWhy advisors need to know themselves before guiding clientsWhat it means to bring fiduciary responsibility into more areas of life and businessHow financial advisors can take their influence seriously, with clients and beyondThis conversation is especially useful for advisors who want to bring more depth, presence, and humanity into their work.RESOURCES AND GUEST INFORMATION George Kinder is a renowned financial philosopher, entrepreneur, trainer, and designer of relationship- and leadership-based programming, George Kinder is known in the financial industry as the Father of Life Planning. The Harvard graduate has been at the forefront of the financial services industry for decades, spearheading the financial life planning movement that identifies clients’ dreams of freedom and then delivers them with entrepreneurial energy. He founded the Kinder Institute of Life Planning in 2003 after 30 years as a practicing financial planner and tax advisor. Kinder now leads a Fiduciary In All Things (FIAT) movement for corporations and society through his global, London-based startup, The Moules. The Moules launched in 2025 to engage whole companies in the utilization of deep listening skills and fiduciary engagement to bring as much energy to businesses as life planning brings to advisers and their clients, leading to more productive, collaborative, happier, and profitable workplaces. Connect with George Kinder: Websites: https://www.georgekinder.com/ + https://www.kinderinstitute.com/ + https://www.themoules.net/ + https://www.fiduciaryinallthings.com/ Book: The Three Domains of FreedomConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! What happens when parents want to help their adult children financially, but no one knows how to start the conversation? In this episode of Planning & Beyond®, Ashley talks with Kevin Janiec, CFP®, MBA, Partner & Wealth Advisor at Financial Coach & New Wealth Project, about how advisors can help families talk through wealth, values, and legacy across generations. Kevin works with retirees who are thinking about how and when to share wealth with their children, as well as mid-career professionals who may be receiving gifts or preparing for a future inheritance. In those conversations, money is rarely just about money. It often brings up pride, uncertainty, responsibility, family values, and the desire to help without enabling. Ashley and Kevin discuss the questions he uses to help families move into these conversations with more clarity and care. They talk about how advisors can help clients name the values they want to pass down, celebrate what they are proud of, explore what support could make a meaningful difference, and create next steps that feel intentional instead of awkward. Episode Highlights: How advisors can help families talk about wealth across generationsWhy retirees may hesitate to gift money earlierHow adult children can receive support while still making their own choicesThe emotions that can come up around family giving, inheritance, and legacyFive questions Kevin uses to guide values-based wealth conversationsWhy advisors need to be thoughtful when bringing multiple generations togetherHow small, intentional gifts can create meaningful change for a familyRESOURCES AND GUEST INFORMATION About the Guest Kevin Janiec, CFP®, MBA, is a Partner & Wealth Advisor at Financial Coach & New Wealth Project. He helps retirees and mid-career professionals make thoughtful financial decisions around retirement, family giving, wealth transfer, and values-based planning. Kevin’s work often brings him into conversations between generations, where he helps families think through how to share financial resources, preserve important values, and make choices that support both today’s needs and tomorrow’s legacy. Connect with Kevin Janiec: Website (Retirement​): https://www.financialcoachgroup.com/  Website (Mid ​Career ​Professional): https://www.thenewwealthproject.com/ Website (Personal Blog): https://janiecreflection.com/   LinkedIn: https://www.linkedin.com/in/kevin-janiec-cfp%C2%AE-mba-9b127a32/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! What do you say when someone asks, “So, what do you do?” For many financial advisors, that simple question can turn into a missed opportunity. In this episode, Derrick Kinney, bestselling author and founder of Success for Advisors, joins Ashley to talk about how advisors can explain their work in a way that feels clear, natural, and relevant. Derrick walks through his “you know how” framework, a simple way to start conversations by naming a problem the other person already recognizes. Instead of leading with “I’m a financial advisor” and watching people tune out, Derrick shows advisors how to speak to the real worries their clients and prospects are carrying. Ashley and Derrick also talk about why advisors often rely too heavily on titles, credentials, and services when prospects are really listening for one thing: do you understand the problem I need help solving? Derrick explains how clearer language, a slower pace, intentional pauses, eye contact, and body language can help advisors sound more caring, confident, and trustworthy. Episode Highlights: How to use the “you know how” framework in everyday conversationsWhy “I’m a financial advisor” often does not say enoughHow to identify the real problems your best clients came to you to solveWhy simple language works better than polished industry languageHow tone, pauses, and body language shape trustHow to talk about your work without making the conversation feel forcedWhy the right words can open the door to stronger prospect conversationsRESOURCES AND GUEST INFORMATION About the Guest Derrick Kinney is a bestselling author and founder of Success for Advisors, where he helps financial advisors communicate more clearly, attract ideal clients, and grow through better conversations. His work focuses on helping advisors explain the problems they solve in simple, relatable language so prospects can quickly understand their value. Connect with Derrick Kinney: Website: https://www.successforadvisors.com/ LinkedIn: https://www.linkedin.com/in/derrickkinney Instagram: https://www.instagram.com/derrickkinney/?hl=en Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! Welcome back to Planning & Beyond®. Today Ashley sits down with Torri Hawley, Chief Learning Officer for Tamarind Learning, about the role financial advisors can play in family wealth education. Torri brings both professional and personal experience to this conversation. She is a seventh-generation member of an enterprising family, and she has seen firsthand what helps rising generation clients feel included, respected, and prepared, and what makes them shut down. Ashley and Torri talk about what advisors often miss when working with younger family members and downstream clients. Torri explains why family wealth education needs more than a vague promise to “educate.” It needs a clear on-ramp, defined topics, structure, activities, and a real understanding of what clients actually need at their stage of life. In this episode, Ashley and Torri also discuss: How advisors can build trust with rising generation clientsWhy younger family members should be treated as future clients, not side conversationsWhat family wealth education looks like when it is done wellWhy generic education libraries and slide decks often miss the markHow to shape education around a client’s interests, life stage, and confidence levelWhy psychological safety matters when talking about wealth, inheritance, and family rolesHow advisors can support family wealth education while staying in their laneThis conversation is especially useful for advisors who work with families, business owners, inheritors, or rising generation clients and want to approach wealth education with more care, structure, and intention. RESOURCES AND GUEST INFORMATION About the Guest Torri Hawley, CFWA, CFBA is the Chief Learning Officer for Tamarind Learning in the U.S. and has a decade of experience working with enterprising families. She is also a seventh-generation member of an enterprising family that owns a 150-year-old operating company. From an early age, Torri was empowered to take an active role in governance, helping form a family council and championing next-gen education and engagement. She now serves on her family office and operating company boards. Torri is passionate about helping next-generation family members build confidence and credibility through education, empowerment, and practical learning. Connect with Torri Hawley: Website: https://tamarindlearning.com/ LinkedIn: https://www.linkedin.com/in/torri-hawley/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! Retirement is not just a date on the calendar. It is a major life transition that can affect a client’s identity, routines, relationships, and sense of purpose. In this episode, Ashley welcomes back James Woodfall for a conversation about the psychology of retirement and what financial advisors need to understand as clients move from working life into retirement. James shares findings from his recent research in developmental psychology, including how concepts like continuity theory and role theory can help advisors better understand what clients may be feeling during this season of life. He explains why too much change can feel destabilizing, even when the change is positive, and why clients often need to hold on to what still feels familiar as they adjust. In this episode, Ashley and James also discuss: What continuity theory can teach advisors about retirement planningWhy clients often need stability and familiarity during retirement transitionsHow structuring retirement income like a monthly salary can help clients feel more secureWhy retirement conversations should start before the actual retirement dateHow advisors can help clients think through identity, purpose, and new roles after workWhy financial advisors often become the “default retirement counselors” for their clientsTune in to better understand the emotional side of retirement, ask better questions, and support clients through one of the biggest transitions of their lives. RESOURCES AND GUEST INFORMATION About James Woodfall James Woodfall founded Raise Your EI in October 2023 after 15 years as a financial planner and business owner. Through science-based emotional intelligence training, he helps financial planners, wealth management teams, and private banking professionals improve communication, build stronger relationships, and lead more effectively. James is also the author of the best-selling book Financial Planning for Entrepreneurs, a certified behaviour analyst, a Six Channel Analysis System trainer, and an e-Factor® coach-trainer. RESOURCES AND GUEST INFORMATION 19. Mastering Emotional Intelligence in Financial Planning: How EQ Drives Client Trust and Business Growth with James Woodfall About the Guest Connect with James Woodfall: Website: https://raiseyourei.co.uk/ LinkedIn: https://www.linkedin.com/in/jameswoodfall/ Newsletter: Sign up for his weekly insights on his websiteConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

Text us to share what you found helpful! In this episode of Planning & Beyond®, Ashley talks with Matt Halloran, Chief Evangelist at Zocks, about how AI is changing the way financial advisors work with clients. Ashley and Matt talk through how advisors can use AI to reduce the time spent on notes, follow-up, and other admin tasks that often pull attention away from clients. Matt explains how the right tools can help advisors stay more present in meetings, listen more closely, and create a better client experience. They also discuss the value of in-person events, the importance of real connection in an increasingly digital industry, and what advisors can do with the time they get back when technology takes repetitive work off their plate. In this episode, you’ll hear: The difference between artificial intelligence and augmented intelligenceHow AI can help advisors spend less time on admin workWhy being fully present matters in client meetingsHow better tools can support stronger client relationshipsWhy in-person connection still matters in financial servicesHow advisors can use reclaimed time to grow personally and professionallyExamples of how AI is helping advisors become more human, not lessMatt’s message is clear: financial advising is not only about numbers. It is about trust, presence, and relationships. This conversation is a strong fit for advisors who want to use technology without losing the personal side of their work. RESOURCES AND GUEST INFORMATION 25. Shut Up and Listen: How Strategic Listening Skills Transform Client Relationships with Matt Halloran About the Guest Matt Halloran is a human-centered communication expert and Chief Evangelist at Zocks. He helps financial advisors build deeper relationships and create meaningful impact through better listening and authentic connection. A seasoned keynote speaker, TEDx presenter, and three-time author, Matt blends practical tools, real-world stories, and his HOPE framework to help advisors communicate more clearly, lead with intention, and stay human in an increasingly digital world. Connect with Matt Holloran: Book: https://www.amazon.com/Shut-Up-Listen-Matt-Halloran/dp/B0DKVZVZDSTedtalk: https://www.youtube.com/watch?v=uLh-st00UYcEvent advisors: https://event-advisors.net/LinkedIn: https://www.linkedin.com/in/mattgpthalloran/Insta: https://www.instagram.com/mattgpthalloran/YouTube: https://www.youtube.com/@MoreHumanwithZocksZocks: https://www.zocks.io/mattgptConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com