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While most growing brokers rush to hire, Jonathan Andela made it harder on purpose.In the latest Broker Bulletin, LMG’s Grace Ormsby sits down with Jonathan from Ledge Home Loans to unpack how 14 years in banking became running his own brokerage.Achieving Premier status in his first Financial Year, Best New Office at the Better Business Awards and an MFAA finalist, Jonathan shares how he’s grown his Perth business without giving up his weekends or putting profit before people.What you’ll take away: How to tell when your numbers say you’re ready to hire How to fit your week into 50 hours and keep your weekends free What nobody warns you about when you leave the bank Like this episode?  Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.  Got questions, ideas, or a guest suggestion? Drop us a line at [email protected].  You can also connect with us on Instagram @lmg.broker and on LinkedIn.  Want to know more about LMG? Click here.Show notes  03:07 From phone roles to executive level: 14 years in banking  04:09 The redundancy that brought the leap into broking forward  07:47 Why he spent his first 6 to 12 months mastering the craft before hiring  08:22 Premier status in year one, and what he calls scaling with soul  12:09 Easy to hire, hard to fire: why he makes hiring harder on purpose  15:15 Family first: the 50-hour week that keeps his weekends free  18:01 Would he go back? Going from a salary to zero  18:41 Learning the numbers: P&Ls, cash flow and knowing when to hire See omnystudio.com/listener for privacy information.

With nearly 2,000 clients of his own, accountant and podcast host Jeremy Iannuzzelli is the person who brokers email when a deal gets complicated. A firm believer that the best deals happen when brokers and accountants work together to get the best outcome for their clients, Jeremy says today’s market is no barrier for sticky relationships.  In the latest Broker Bulletin, LMG’s Clare George sits down with Jeremy to unpack what accountants see that brokers often miss, and how closing that gap keeps clients on your book for longer. What you’ll takeaway:  How lending can help clients get on top of ATO debt What to check before moving a resi client into commercial Why “get a letter from your accountant” is costing broker credibility Show notes 01:00 From Billabong shares to What School Should Have Taught You04:21 Why tough markets are the time to build sticky relationships05:44 ATO payment plans, tax deductibility and the business loan alternative07:57 Director penalty notices and what they mean for lending09:33 Moving clients from resi to commercial: GST, structure and risk appetite11:33 Alt doc: going deeper than the accountant’s letter15:41 Trusts vs companies: how structures are changing20:27 The daily 1% habit that keeps Jeremy ahead Like this episode? Leave us a review and subscribe to Broker Bulletin on your favourite streaming service, so you never miss an episode. Got a question, an idea or a guest suggestion? Email us at [email protected] Connect with us on Instagram @lmg.broker and on LinkedIn. Find out more about LMG  See omnystudio.com/listener for privacy information.

The good news first: brokers hold 81.6% market share and account for just 0.5% of AFCA complaints... But ASIC’s Report 840 also shows where files and complaints processes can be stronger. So, is this a compliance crackdown? And what should brokers be doing to better protect themselves? In this week’s Broker Bulletin, LMG Chief Risk Officer Luke Jarmaine MFAA’s Executive Policy and Legal at the MFAA, Naveen Ahluwalia, answer these questions, plus more, so you know exactly where you stand. What you’ll takeaway:  Why the cheapest rate isn’t always the best loan for your client Why ASIC’s finding on commissions is a big win for brokers How to tighten your record keeping so every file stands on its own Like this episode?Leave us a review and subscribe to Broker Bulletin on your favourite streaming service, so you never miss an episode. Got a question, an idea or a guest suggestion? Email us at [email protected] Connect with us on Instagram @lmg.broker and on LinkedIn. Find out more about LMG → Show notes 00:27 Report 840 at a glance: what ASIC reviewed and why it matters01:58 Naveen’s first read: a balanced report and a roadmap to improve04:53 Is the best interests duty working? 81.6% market share and 0.5% of AFCA complaints06:13 Why the cheapest loan isn’t always the best loan08:52 What the report says about a maturing industry11:04 No evidence of commission steering, and why that’s a big win12:32 Complaints handling: why capturing complaints early matters15:27 Is a compliance crackdown coming? What to start doing now See omnystudio.com/listener for privacy information.

Loan Market Ellenbrook swears by one rule that many brokers are too nervous to try. In the latest Broker Bulletin, Loan Market CEO Sam White sits down with Tania and Brett Richardson from Loan Market Ellenbrook to deep dive into the business' continued success since its inception back in 2009.With a team of 13, 484 Google reviews and a business that keeps growing through repeat clients and referrals, Tania and Brett share the behind-the-scenes of their busy WA brokerage.What you'll take away: How one simple rule can halve your appointment times Where to focus your activity as the market tightens Why more process can mean happier clients, not fewer Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here.Show notes 01:11 Starting out solo in 2009, when asset finance kept the lights on  05:37 What changed when Tania joined the business  06:57 How automated workflows led to 484 Google reviews  08:51 From an upstairs office nobody could find to a corner shopfront  14:28 What to do right now as the market tightens  16:09 The rule: why they won’t book an appointment without documents  18:35 Does process make broking less personal?  23:08 Husband and wife in business: stay in your lane and leave work at the door  See omnystudio.com/listener for privacy information.

Jetstar taught her to stay calm under pressure. The car yards, a tough, male dominated industry, founded her love for finance. Today, Nicole Romero is the Asset Finance Specialist at Loan Market Launch, NSW’s first Loan Market Asset Finance only franchise. In the latest Broker Bulletin, LMG’s Natalie Viney sits down with Nicole to unpack how that path shaped her approach, the AFX marketplace, and why now’s the time for brokers to diversify. In this episode, you’ll hear: Why diversifying into asset finance is about to matter more than ever What the AFX marketplace means for brokers wanting to expand their offering The simple daily habit that turns one off clients into lifetime ones  Like this episode?Leave a review! Don’t miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn.Want to know more about LMG? Click here: https://lmg.broker/about-lmg  Show notes:00:27 Nicole Romero joins Natalie Viney on Broker Bulletin02:26 What an asset finance broker actually does04:07 Inside the AFX marketplace04:12 From Jetstar to car yards: Nicole’s career story08:20 Market trends pushing more brokers toward asset finance10:18 Where residential brokers can start diversifying11:09 Advice for brokers starting out in asset finance14:42 The 1% habit that creates lifetime clients See omnystudio.com/listener for privacy information.

Paper credit files. A pool shed for an office. Rebecca Justice built Benchmark Finance Group from nothing, and set one rule from day one: stick to what you're best at. In the latest Broker Bulletin, LMG's State Commercial Specialist, Todd Bateman, sits down with Benchmark Finance Group's Managing Director, Rebecca Justice to unpack why she has never diversified into home loans or asset finance, even as the rest of the industry leans into the write, develop, or refer model. What you'll takeaway: Why Rebecca has never diversified Benchmark beyond property and commercial finance The $50 million deal that shows what can go wrong when brokers stray outside their lane What Rebecca wishes she'd known about validation before going out on her own Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here. Show notes: 00:38 Rebecca's recent feature in business news on the private credit market01:44 How Rebecca got into finance, from wanting to be a lawyer to working at Domino's07:02 The leap from 15 years at NAB into starting Benchmark Finance Group08:21 Why Rebecca chose to specialise in property finance instead of becoming a generalist broker09:34 The case for referring instead of diversifying into every type of lending14:35 The real difference between writing credit as a banker and as a broker18:42 From a pool shed office to a growing seven person team24:08 The biggest lesson Rebecca has learned since becoming a business owner See omnystudio.com/listener for privacy information.

Balpreet Bal didn't set out to build a billion dollar business. He set out to give clients a better experience than the one he had as a first-time home buyer. Twelve years later, that instinct still anchors Loan Market Bal and Associates. The Perth-based brokerage has grown into a team of 15+, with over $1 billion in loans settled and 530+ five-star Google reviews. In the latest Broker Bulletin, Loan Market CEO Sam White sits down with Bal to unpack the real turning point in Loan Market Bal and Associates' growth.  In this episode, you'll hear: How Bal's mindset shift took him from solo broker to settling $1 billion in loans Why letting go of control was the hardest, and most valuable, lesson in scaling How Bal's team uses AI to save time without losing the human touch See omnystudio.com/listener for privacy information.

Nine thousand commercial properties sold last year. $85 billion in transactions. And most brokers still think commercial lending isn't for them.In this episode of Broker Bulletin, Mel Griffin sits down with John Flavell, Founder & Director of Wave Money, to bust the biggest myths around commercial property lending. Uncovering why your own client database might already hold your next opportunity.You'll hear: Why your existing customers are sitting on an opportunity you might be missing Why "it's complicated" is a myth worth questioning How an 80% LVR and 30-year term is opening commercial property to everyday investors Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service.Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn.Want to know more about LMG? [URL]Show notes timestamps:00:59 – John explains why he founded Wave Money and the borrowers being underserved by traditional lenders03:28 – Why brokers now write over 70% of resi loans, and what hasn't changed in 30 years06:25 – How recent tax changes are shifting where investors put their money10:36 – "Your customers are already sitting in your database"13:58 – Busting the myth that commercial lending is too complicated for resi brokers17:56 – The policy detail: 80% LVR, 30-year terms, and lease-only servicing22:14 – What "lease doc" lending actually means, explained simply25:40 – A first-time investor's story: buying a factory unit in Geelong31:06 – John's "one percenters" for building a business built on long-term relationships See omnystudio.com/listener for privacy information.

Jenna built a business around school pickups. Now it's reshaping what broking can look like for women and men everywhere. Fifteen years ago, Jenna Davenport left banking because there was no flexibility for a parent trying to do the school run…. In this episode of Broker Bulletin, Loan Market's Erin Manhood sits down with Jenna, managing director of The Finance Nest, to unpack how her and her business partner have grown a six broker business with a genuine mission to bring more women into the industry, without ever losing sight of process, culture or client experience. What you'll take away:  Why The Finance Nest built its own "associate broker" apprenticeship model How process and systems, not less work, are what actually create flexibility Jenna's honest take on stepping off the tools and planning succession Why she rings a bell for every single settlement (and what else gets celebrated) How AI is being used to buy back time for real client connection  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Click here. Show notes:00:36 – Meet Jenna Davenport and The Finance Nest01:16 – What an "associate broker" actually is at The Nest03:08 – Why Jenna stumbled into broking to be present for her daughter04:03 – Building a business of attraction for women in the industry08:12 – Why process and systems are the real key to flexibility10:16 – The next stage for Jenna and Dusty as leaders19:18 – The bell, the wins, and celebrating what matters23:19 – Using AI to buy back time, not replace people See omnystudio.com/listener for privacy information.

Why are deals still being left on the table in the non-standard lending space, and what do brokers need to do to achieve greatness in this niche? In this episode of Broker Bulletin, Michael Wasef, Director at Ontime Finance, sits down with Aaron Taylor, Head of Non-Standard Lending at Bluestone, to talk about the customers who don’t always fit the standard lending box.  You’ll hear: Why self-employed customers can struggle with mainstream lending, and where the opportunity is for brokers The extra question that can uncover more options for your customers Where brokers could be missing opportunities across non-prime lending Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes (timestamps):01:13 – The big shifts: negative gearing, SMSF and DTI changes02:17 – Why self-employed customers still get told no05:15 – The non-prime opportunities brokers leave on the table07:42 – What separates brokers who write complex deals from those who don't12:10 – Why borrower storytelling and broker notes matter18:04 – Why non-bank borrowing capacity beats mainstream banks25:13 – Inside Bluestone's new construction product See omnystudio.com/listener for privacy information.

Success in broking rarely comes down to one big moment. It's built through the habits, conversations and support systems that happen every day. In this episode of Broker Bulletin, Alberto Gorgioski sits down with Loan Market Double Bay broker Max White to unpack the practical habits behind his growth. From committing to consistent prospecting and earning trust in every client conversation to leaning on the people around him. Max shares what's worked and why none of it happened alone. Whether you're just starting out or looking to sharpen your own approach, this conversation is packed with ideas you can put into practice. In this episode, you'll hear: Why consistent prospecting still drives the majority of Max's business How a strong support network has helped accelerate his development What it takes to build credibility with clients, regardless of age or experience Like this episode?Leave a review! Don't miss an episode: subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected] can also connect with us on Instagram @lmg.broker and on LinkedIn. 00:27 Meet Max White 01:01 Taking the leap into broking 02:28 The value of a strong support network 05:04 Solving real problems for first home buyers 07:39 Why personalised advice wins 08:20 Preparing for bigger opportunities 09:24 Earning trust early in your career 11:52 The prospecting habit that still delivers 13:17 One calendar habit every broker can adopt 14:15 1% Improvement: consistency compounds See omnystudio.com/listener for privacy information.

Thirty year loan terms, no annual reviews, no GSAs on trading businesses, and loans up to $15 million. In the latest Broker Bulletin, Blue Crane Capital's Chris Hall sits down with Ben McKell, Head of Commercial at Brighten for LMG, to reveal how the newest kid on the LMG Lending block wins  against the banks and other non-banks on commercial deals. From specialised assets like childcare and boarding houses, to a private credit product that lends to individuals, trusts and non-residents, this is a masterclass in where the opportunity sits in commercial lending right now. You'll hear: Why credit appetite, not rate, is what actually wins a commercial deal Why $15 million loans and 30 year terms are rewriting the rules for brokers How a complicated $1 million deal can get across the line Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG?   Show notes timestamps: 02:02 Inside the Brighten by LMG offering: $15 million loans, 30 year terms, no annual reviews 03:06 Where the wins are right now: alt doc up to $5 million at 80% LVR 05:43 The private credit playbook: specialised assets from childcare to caravan parks 12:29 Real deal case study: the $10.2 million asset with a DA already in place 18:09 Lease stock demystified: lending to individuals, trusts and non-residents 22:14 The bridging loan policy change making waves with brokers 25:15 Why credit, not rate, is what actually wins commercial deals 33:24 The diversification opportunity every residential broker should know about See omnystudio.com/listener for privacy information.

The real cost of non-compliance (and why compliance-by-design works) Investigation volumes are at record highs. Lenders are suspending accreditations fast, and the fraud behind it is getting harder to spot. In this episode of Broker Bulletin, LMG Chief Risk Officer Luke Jarmaine sits down with Mel Cooney, LMG's Manager of Broker Compliance Consulting, to break down what's really driving the current wave of investigations and how brokers can protect themselves without adding hours to their week. In this episode, you'll hear: Why "the lender didn't ask for it" won't protect your accreditation How AI-driven fraud is slipping past brokers, and how lenders are catching it Why compliance by design means MyCRM does the heavy lifting for you  Like this episode? Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes timestamps: 00:27 Introducing Luke Jarmaine and Mel Cooney03:01 The current regulatory environment and why investigation volumes are at record highs04:24 Busting the biggest compliance myths brokers still believe06:06 The credit guide gap catching brokers out09:09 How AI-driven digital fraud is fooling even experienced brokers12:55 Why referral arrangements need the same due diligence as everything else16:38 Compliance by design: how MyCRM builds obligations into the natural loan journey19:40 What's next for MyCRM, including My Documents See omnystudio.com/listener for privacy information.

Your cyber insurance won't save you from a phishing link. Neither will an ISO 27001 certificate. So what will? In this episode of Broker Bulletin, Mel Cooney sits down with LMG's Group Chief Risk Officer Luke Jarmaine to unpack the real risks brokers are facing as AI adoption accelerates across the network, and what to actually do about it. In this episode, you'll hear: How not to lose an  accreditation over an AI note-taking tool The truth about what cyber insurance does and doesn't cover The phishing scam that compromised broker emails nationally  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes:00:49 – The current appetite for AI across the broker network01:13 – The core risks: data protection and human-led credit advice02:42 – The AI note-taking mistake that cost a broker their accreditation04:34 – Why cyber insurance isn't the safety net you think it is05:32 – The phishing scam that compromised broker emails nationally06:56 – A practical checklist for choosing and using AI tools safely08:08 – What "frontier AI" means and why it's changing the threat landscape12:49 – Luke's top 3 things brokers should do today to stay protected See omnystudio.com/listener for privacy information.

The two-minute phone call that could save your business: inside My Lending Co's compliance-first growth story Nine systems to complete one deal. A security scare sorted from the school pick-up line. And a broker note lenders keep thanking them for. In this episode of Broker Bulletin, LMG's Luke Jarmaine and Mel Cooney sit down with Kayla Smith and Kristina Siegert, who built My Lending Co from scratch 18 months ago in Brisbane, to talk compliance, systems, AI and the real cost of getting security wrong. In this episode, you'll hear: Why compliance and systems beat every other factor when choosing an aggregator How a two-minute security check gave two business owners genuine peace of mind Why lenders keep thanking Kayla and Kristina for their broker notes  Like this episode?Leave a review! Don't miss an episode: Subscribe to the Broker Bulletin podcast channel on your favourite streaming service. Got questions, ideas, or a guest suggestion? Drop us a line at [email protected]. You can also connect with us on Instagram @lmg.broker and on LinkedIn. Want to know more about LMG? Show notes:00:49 – Kayla and Kristina introduce My Lending Co and how it started02:04 – Mel's school-based traineeship story and how it led to Kayla's career07:15 – What Kayla and Kristina actually looked for in an aggregator08:59 – Discovering MyCRM after juggling nine different systems16:34 – The security scare sorted in two minutes flat20:16 – How compliance has shaped their client experience23:07 – Using AI to save time on broker notes and QA checks27:34 – Their future goals: more efficiency, not necessarily more scale See omnystudio.com/listener for privacy information.